Tame The Web

Libraries, Technology and People


Thursday
May, 15th

The Transparent Library: Embracing Service to Teens

MS: Comments on my blog ranged from the forward-thinking, right-up-Ranganathan’s alley and the “Anonymous” who said, “Of course that crap should be banned” to the thoughtful critique and commentary of Ian McKinney from cutting-edge Allen County Public Library, Fort Wayne, IN. He reminds us the problem was specific kids, not technology. Indeed, I worry the teens in Mishawaka won’t care about the library and that will hurt the whole community. Were other solutions considered?

MC: When we advocate bringing teens into the library, we don’t acquiesce to rowdy teen behavior, as some suspect. Behavioral problems are never acceptable in the library. Foul-mouthed teens need to be booted out for the day, and problem teens for longer periods. Sometimes this means hiring security guards, and sometimes this means setting a firm tone at the beginning.

But don’t misunderstand; teens will be teens–they need to talk and socialize–so don’t expect a library with a lot of teens to be quiet. Carving out a teen area is great, if you have the room. If not, try to find an area that can be kept relatively quiet and offer it to those users who need a sanctuary.

Issues with teens are often larger community challenges. Kids need interesting and safe things to do. The entire community should be a part of the solution.

 

Read the whole column here: http://www.libraryjournal.com/article/CA6556178.html


Thursday
May, 15th

Kickin’ it for the Kids



Kickin’ it for the Kids, originally uploaded by Mendi Antisdel.

The Alaska State Library’s wifi sign, doing the wifi dance.


Wednesday
May, 14th

What features make it easier?

Do you notice the seams in your socks?

Are there any to notice? Your coffee mug handle, fit nicely in your hand? Clearing that paper jam without saying, “What do you mean paper still stuck?” Does your RSS reader make it easy to forward cool stuff? How about a planner? Paper or electrons? What’s easier for you? Just how hard is it to design a handle for a door? Product designers are ever more interested in understanding psychology, why? What do you bookmark with? Yes, your actual bookmarks for actual physical books. Love how you don’t have to think about <what>?

(**I dog-ear-highlight crease-underline-note in my mostly hardcover book collection -gasp? Make the jump to the bottom of the post for the answer to why I do this.)

Sure. Simple things work simply, right? But complicated things like collecting and sharing research? That’s not easy. So we can’t bother with making it easy -that’s dumbing things down? Hold on. Making users work to organize their research -bad, bad practice. I see so many brilliant students, professors and independent researchers struggle in organizing information. Why is it so hard to manage the information they find? What system of collecting research makes it easy? Sure, we’re taught to write papers, analyze results, and prepare presentations. Are we taught to manage the information we collect?

That’s not an important step? Why do we assume (or not because we haven’t really thought about it) our users can manage the information they find after they find it? Should they have too? Why don’t we teach this from within libraries? Are we? Are we really? We recognize information overload, information mismanagement, information asphyxiation. We recognize ourselves as experts in organizing information. We tame this stuff right? So where’s the piece where we teach our users how to do this? (I know some of you are doing this; feel free to chime in about how you teach your users’ some info-wranglin’ skills.)

What about you? Do you feel the “seams” when you’re participating in a project? How many times have you had to re-find an article, a document, a fact, an email, or a website? Was it ever frustrating to have to re-find something you knew you had? It’s not a really big secret that I like to share knowledge. In fact, I believe a fundamental definition for knowledge must include sharing. Without sharing, why pick-up anything along the way? We might as well not be picking anything up. This leads us to a new role. In this changing, helter-skelter techno-infused environment, will our users need help organizing their information? Yes. Helping our users share and organize research must become a prime role. I’d like to see one more emerging role. A professional who can organize knowledge for an organization and this same professional who can organize knowledge for an individual.

Here’s an example. I keep every citation and article I find. Every.single.one. I like porting my research with me. Why? Because when I talk to someone I can actually send them the article. Yup, I’m that dork. Also, because I’m in school. Collected research comes in handy time and again. You never know when you’re going to have to cite a fundamental paper in the field. Used to be you could only have one or the other: citations or articles handy. I used to carry 120 gig hard drive with me. Then I lost it. Not the hard drive but my mind -just joking- I lost a portion of my hard drive because it felt the need to take a vacation. Now, I want the citations handy. I want the articles handy. And I want protection from technology vacations. This means I need to distribute my collection. Here’s three on the cusp of letting you do just that. (This is just one example of thinking about how to help researchers: organize, protect, share and recollect information from their personal collections for knowledge-sharing.)

Citeulike allows you to upload research you find. Lacks integration into many subscriber databases. Not a bad thing. Just an observation.

And citeulike allows attachments too

Refworks allows you up to 200 mb of storage space. Yet, you’ve got to pay for it individually. And you only get 200 mb of space. There are researchers who would max this out just uploading one year’s worth of collected research articles.

whoa Refworks allows attachments now

Zotero may offer the most promise here. It’s not a feature that’s been rolled out yet. Look for it June 2008.

does zotero allow attachments and multiple locations

**this is the bottom of the post:

Once upon a time…Just before it closed one day, I went to a very special place with very special books. I stood -quietly but not too quietly. I said, “Library, I am conflicted. I feel my books are precious. Yet, I want to mark in them. I make notes too. Sometimes in the books; sometimes in notebooks. I don’t always feel the need -but for quite a few I do.” The Library nodded, in a slow Tai Chi like nod. The Library said, “Tell me more.” So I did. (I mean…it’s a freaking talking Library -what would you have done?)

I say, “I’ve mostly stopped marking up my books. Well, I feel guilty; I’ve bought them; I think of those books as precious friends. As the containers of awesome ideas I have to protect to make them last. Yet, I mark and scrawl and highlight and dog-ear. Sometimes I don’t. Sometimes I hold back. But, then I can’t find what I need because I didn’t highlight it or note it: I’m exasperated! What should I do?”

The Library sat quietly as they do; but had really furrowed its brow. I could hear movement in the stacks; the books slowly climbing into their spots, settling in for the night.

The Library said, “Lee, I remember when you first came to me for story time. I know you respect books. More important, I know you respect what books can do. I will say this: Every book to the reader. Books are a perfect piece of technology. No one thinks of them as such. Books form and function to transmit the information they contain. They are your books. You derive benefit by extracting knowledge from them. Your way is but one. Your method is your own. Do with your books as you wish. The only request I ask is that you not burn them -unless you have a really really really good reason. Disagreeing with them is not a good reason. Got it?” I did get it. Sometimes I buy two copies. One to mark in. And one to donate. Articles aren’t the only thing I share. I’d like to that be said at my eulogy:

He shared books.

TTW Contributor: Lee LeBlanc


Tuesday
May, 13th

14 Days to Have Your Say

Frank Haulgren, Collection Services Manager, ILL & Document Delivery - Media - Microforms for Wilson Library at Western Washington University, writes:

 

 

I checkout your blog regularly and always find some interesting stuff posted.  Always fun to share the ideas there with colleagues.  You may find our library’s current blogging project of interest.  We’ve put up a heavily promoted, limited life blog as the academic year ends to gather ideas about what the library should be doing differently.  There is a short video at the top that explains to users what the intent is.

14 Days To Have Your Say   May 7 - 21

The Libraries want to hear from you.  Be part of the discussion!

http://lib206.lib.wwu.edu/14days/

Take a look at the responses - especially those noted as “Ideas most commented on..”  You’ll find discussion ranging from:

I love the social nature of our library. There are a lot of comments about having a quieter library, but I think there should just be some quieter areas if anything.I’ve never been in such a friendly library, and I like there are a lot of different people who hang out there. I think a cafe could make it even homier.

to

I agree with many of the other comments, and think the library is turning into into a badly marketed, noisy computer lab. I want a nice quiet place to study that I actually enjoy being in. I would like more comfotable seating such as more couches (not the old nasty orange ones), larger and more desks to study at, and most importantly a quiet area to study in. There are already plenty of computer labs on campus, we don’t need to turn the library into one, nor do I want concerts in the library. I would like a place to read quietly. I like the idea of getting the reading room back, and keeping the skybridge and group study rooms for the noisy areas.

I applaud WWU for soliciting this feedback. From just spending a few minutes reading responses, I can see that a blending of quiet/no talking spaces, technology commons spaces, and comfortable, relaxation spaces may be included as the library moves forward. Frank, please let us know how the 14 Days goes. Academic library folk, explore these ideas as well for insight into what your students might want.

 

 


Sunday
May, 11th

WOW! Digital Experience Manager at CML

Columbus Metropolitan Library just posted a new management position: Digital Experience Manager 

http://tinyurl.com/5ynzvq

Under the general direction of the Director of Digital Strategy, the Digital Experience Manager plans, administers, coordinates and drives all aspects of the digital customer experience including customer engagement, usability testing, design, content creation and service delivery. With a high level of independence and accountability, the position oversees the design and development process for the library’s websites and coordinates digital services efforts system-wide working closely with Information Technology, Community Relations’, and Development and Public Services’ staff to ensure the library’s  development process and services are customer-centric.   

Apply online: http://www.columbuslibrary.org/ebranch/index.cfm?pageid=49


Sunday
May, 11th

Using Firefox on Public Computers

Brian Herzog writes a perfect post on why Firefox could and should be used on public computers (emphasis mine):

http://tinyurl.com/4fzz6b

My library is in the process of re-doing all of our public computers. One major change we’re making is to switch to Firefox for our web browser, instead of the Internet Explorer/Public Web Browser combo we’ve always used.

The reason we’re switching is a simple one - Firefox is just cooler. It lets us have more control over how the browser functions, and lets us offer more tools integrated right into the browser. Better for us, better for patrons.

Here’s a list of the customizations we’re making:

Add-Ons

  • Public Fox - this is designed to make Firefox a public web browser, as opposed to being used and customized by a single, private person. We’re using it to lock down add-ons, preference, about:config, and a few other things, as well as control what file types can be downloaded
  • Menu Editor - also for the control freak in us, this one lets us remove menus from the tool bar (we’re getting rid of bookmarks, help and history)
  • Greasemonkey - one of my favorites, this lets us embed custom coding on webpages, such as a link from Amazon to our catalog, and helpful links on our catalog’s “no search results” page (more info on those on our Tech Tools page)
  • Add To Search Bar - this fun one lets us easily add our library catalog right to Firefox’s search bar. The other searches we chose to include are Google, Yahoo, Amazon, the Internet Movie Database, Answers.com, Wikipedia, and Merriam-Webster
  • IE Tab - For all of those “Best viewed in Internet Explorer” websites, this one lets you toggle back and forth between the Firefox and IE rendering engines, so IE-only pages and scripts will load in Firefox
  • Image Zoom - just like what it sounds, this adds zoom controls to the right-click menu, to make images bigger and smaller. This one is most useful to patrons who get emailed digital photos at 1024 x 768 resolution, which is too big for our screens. This lets them zoom out so they can see all of their grandchild’s face at the same time

Options Settings

  • Turn off all automatic updates - we use Deep Freeze, so we do our own updates
  • Turn on smooth scrolling
  • Turn on check spelling
  • Set homepage to our Reference start page
  • Always save downloads to My Documents
  • Always show tab bar
  • Turn off all warnings, except when redirecting from secure to an unsecure page
  • Don’t remember anything, delete cookies and clear private data when Firefox closes

Sunday
May, 11th

DOPA, Again… Illinois, Again…

http://www.news.com/8301-10784_3-9937956-7.html

A Republican congressman who has sponsored legislation banning access to social-networking Web sites in schools and libraries has found a new target of displeasure: Second Life.

Rep. Mark Kirk, who is seeking re-election this year, staged a press conference at a library in his suburban Chicago district on Tuesday to highlight what he called the “dangers” of the virtual world to children. Flanked by local officials, he also released a letter asking Federal Trade Commission Chairman William E. Kovacic to “take action to warn parents of the similar dangers and sexually explicit content found on Second Life.”

Kirk said he was appalled that Second Life has no age verification features built into its registration process, and he claimed that there are “countless locations” outside of the service’s teen-designated area where virtual prostitution, drug deals, and “other wholly inappropriate activities” occur.

According to a Chicago Tribune report, Kirk recounted an aide’s failed attempt to create an avatar on the site as a 10-year-old–and a subsequently successful attempt to log in as an 18-year-old.

“Sites like Second Life offer no protections to keep kids from virtual “rape rooms,” brothels, and drug stores,” Kirk said, according to a press release. “If sites like Second Life won’t protect kids from obviously inappropriate content, the Congress will.”

And David Warlick hits the nail on the head:

History has shown that this kind of fear-mongering can be quite successful in getting elected. SecondLife is certainly no place for kids, and I do not believe that I have encountered a single school that doesn’t block the service — except where there are well moderated instructional programs in place that utilize the MUSE.

But Kirk’s approach is to protect children from danger by further walling up their classrooms, and I just don’t see the logic, especially when children spend most of their online time at home.

And I don’t see the logic in denying access in libraries, where folks should be able to explore social networks and virtual environments. Librarians can play a useful role here as well: guide, educator, and collaborator. 

 


Sunday
May, 11th

How Wikipedia stacked up against subscription databases

Stephen Francouer writes:

http://tinyurl.com/556pof

My Plan
Do quick look ups of nineteen terms and concepts discussed in Clay Shirky’s book
Here Comes Everybody to see what reference sources would be more helpful to the students I work with.

Methodology
Using quotation marks around search terms to force phrase searches, I looked in the following resources:

  • Wikipedia
  • Encyclopedia Britannica
  • Gale Virtual Reference Library
  • Oxford Reference

In any given set of search results, I would look first for main entries that mirrored my search terms exactly and record any such precise hits in a table. If there were no exact hits, then I looked for any entries in which most of my search terms were in the main entry (such as an entry on “social network services” when I searched for “social networks”). If none of my search words were in the main entry, then I looked for entries in which the search words appeared in the body of the entry and were adequately defined and explained (as opposed to simply cited or referenced in an offhand way).

<snip>

Results
As you can see from the updated
table of results, Wikipedia and Gale Virtual Reference Library both do pretty well and Encyclopedia Britannica fared the worst.

Take a look at the results and the rest of Stephen’s post. For emerging thinking, a discussion of newer terms or a clearinghouse of links for that new read, Wikipedia may be a useful resource. For example, reading the entry for “radical transparency” might be a good first step for exploring the concept.


Sunday
May, 11th

A Day in the Life of Iowa Libraries

Karen M. Burns, Administrator of the Southwest Iowa Library Service Area, writes:

We did a National Library Week project this year–on the Wednesday of NLW we invited libraries in central, southwest and southeast Iowa to take photos of what was happening at the library that day, and upload up to 10 of them to a group on flickr.  I thought you might enjoy taking a look, they’re at:


http://www.flickr.com/groups/dayiowalibraries/

We set up an FAQ page before hand, (http://www.swilsa.lib.ia.us/dayinthelife.htm) and did some “training” sessions in the Wimba online classroom.  The Meebo Me widget on the FAQ page was used more often than I thought it might be.  We’re working on a project to create a cooperative reader’s advisory service using Meebo Me widgets on library’s webpages, with volunteer reader’s advisors staffing the virtual RA station/Meebo room, which will have a buddy list that includes other reader’s advisors that the on-duty RA can all on for assistance.  

Karen - Great stuff from Iowa Libraries. Your Flickr example is perfect for any type of library, system or consortium. Please let TTW readers know when the RA Meebo service goes live.


Saturday
May, 10th

Mac Central



Mac Central, originally uploaded by Betchaboy.

Judy O’Connell & Will Richardson at a workshop in Australia.

Read this: http://heyjude.wordpress.com/2008/05/10/the-creative-edge/

Tells a story doesn’t it…bloggers, innovators, champions of change, creators of 21st century learning. Using a MAC of course!


Saturday
May, 10th

Teaching Excellence: Mary Pat Fallon, Dominican GSLIS

This spring GSLIS students voted for one of our faculty for the Excellence in Teaching award. The winner was Mary Pat Fallon. As part of the award, she gave a brief speech at commencement that really fired up our grads and the gathered faculty in the auditorium. She agreed to let me publish part of the speech here:

When I think of messages I think of one of my favorite quotes by Neil Postman, the late education scholar: “Children are the living messages we send to a time we will not see.”…….

No, my use of Postman’s words is more an acknowledgement of the fact that we were all children once; that we are all the living messages of our own upbringings and educations —–sent out into the world to be shared with others. ……..And I think it is appropriate on an occasion like this – a day when we send so many more living messages out into the world – and at a school like this – a Dominican University whose guiding principles are captured in two words: caritas and veritas – to ask ourselves:

what sort of message am I, and what sort of message do I wish to be?

Those of us who study the information sciences know that information is the heart of the message. No message can truly be a message if it is devoid of information. But the idea of messages is a bit more complicated than the mere acknowledgement of that.

Someone once said, “Knowledge is constructed of facts, as a house is constructed of bricks. But knowledge is no more a pile of facts than a house is a pile of bricks.”  A process is needed to organize those facts and we call that process education.

Education is what human beings have invented to organize, classify, categorize, preserve, and pass on information from one generation to the next, so that we have knowledge, not merely piles of facts, and so that we can create – and become – messages that hold meaning for the world.

Education ought to make us aware that all information is not equal. There is good information and bad information, useful information and trivial information, productive information and destructive information. And, of course, there is truth, and there are lies. ……………..There is a value to information, and part of the process of education is evaluation – determining the value of a piece of information.

You graduates here today, about to go forth to become living messages to the world, have been fortunate to attend a University that does teach the value of information, because it proclaims that very value as the standard to which all information must be held: veritas.

We’re all sorely tempted to be who we’re supposed to be, to do what we’re supposed to do, to know what we’re supposed to know, and to leave the revolutions to the experts. But the technological changes of the last generation – including all of the information technologies that link us together, scholar to scholar, mind to mind, and heart to heart – have delivered a revolution to our own doorsteps despite our very best efforts to be busy elsewhere.

We cannot escape global change and so we’re faced with a choice: to hide from it or to engage it. And in engaging global change, we respond to the other great guiding principle that rationalizes Dominican University, —–caritas. We must be concerned with our world and with one another in the days and years ahead because, whether we like it or not, we are all connected.

A week before he was murdered forty years ago, Martin Luther King, Jr., preached a sermon in the National Cathedral in Washington, DC. He titled it, “Remaining Awake Through a Great Revolution.” In it, he hit upon the very essence of the caritas upon which our University rests. He told us,

Through our scientific and technological genius, we have made of this world a neighborhood and yet we have not had the ethical commitment to make of it a brotherhood. But somehow, and in some way, we have got to do this. We must all learn to live together as brothers or we will all perish together as fools…….. And whatever affects one directly affects all indirectly…… For some strange reason I can never be what I ought to be—– until you are what you ought to be. And you can never be what you ought to be—- until I am what I ought to be. This is the way God’s universe is made; this is the way it is structured.

King’s message lives on because it is true; and its truth resides in its appeal to our compassionate love and concern for others.

And this, finally, is what I wish for you, what we all wish, we the faculty, staff, and administration of Dominican University:  to be living messages of caritas and  VERITAS,  of compassionate love and truth —-to a future we will not see; a future that’s expecting much less.

So as you leave Dominican University today to continue your lives as messages to a world your ancestors never saw, but your children and grandchildren will inherit, I urge you to take with you on your journey those two guiding principles, those two fundamental values which support this University: caritas and veritas.

I urge you to be not only truthful, but true—– to yourselves, to your values, to your world……. And I ask you, above all, to care. My heartfelt message to you is very precise:….. be a message of truth and a message love. 

Thank you and again congratulations.


Saturday
May, 10th

Michael introduces Karen



Michael introduces Karen, originally uploaded by Michael Casey.

I was nervous!


Friday
May, 9th

Karen Schneider at SOLINET: Building Marketing, Buy-In & Strategy for Your Social Software Presence

We now have many new methods for connecting to our users.

There is a huge amount of reader enthusiasm happening at Amazon and LibraryThing, but we are not doing it in our own software. DaVinci Code has 3519 reviews at Amazon.

WorldCat has five reviews for The Davinci Code, but three say “Test.”

Weblogs: Immediacy. Informality.

The architecture of participation: blogs are tools. You don’t need to blog, but be the type of library that could be blogging.

Twitter: Why would you not use this in your library?

Tagging at Flickr: People in the community often know things we don’t.

Examples:

ACS Library Del.icio.us Page

TwitterProse

LOC Flickr Project

Darien Library

Great exploration of getting started with blogs: software, posting, writing policies (don’t take a year to do it!), training, finding your niche, scheduling posting, and “found content.” Content from other sources, link dumps, interesting facts about circulation, marketing materials from your library are all examples of found content.

For your authors: You want style, voice and authenticity. Find ways to make the human connection: use “you” or ask questions. A question pulls you in.

Comment Strategy: Allow comments, moderate them and do it quickly. Moderate not for grammar or prose but for comments slamming the library. Let everything else through and thank them for commenting.

Who is keep track of what people are saying about your library on the Web?

And then on to comments and questions! Thanks KGS!


Friday
May, 9th

Peace Love Wifi (free) - Decatur, GA



Peace Love Wifi (free), originally uploaded by mstephens7.


Friday
May, 9th

Thanks SOLINET!

I really enjoyed opening the 2008 SOLINET Annual Membership Meeting. The crowd was lively and fun.

Download the slides from my keynote here, it’s a customized hybrid of THL.

The reception last night rocked as well. I got to mix and mingle with library folk from all over the Southwest. Today, I’m looking forward to Karen Schneider’s closing keynote.


Thursday
May, 8th

What are you starting?

This one time I had a Professor tell me you have to start something new at least once a month. Her idea was that we are these “perpetual discovery engines” Apply, apply, apply was a core tenet. The greatest ideas she believed came from remixing. School was this ultimate test of your ability to create.

School, she felt, should be a complete playground where you push yourself to work within the confines of; to be creative in spite of everything, everyone may ever throw at you. I always liked that idea. Working from the inside out always seemed to be where the most effective change comes from anyway. Sure, a new pair of Nikes makes you feel fast -when you’re in Kindergarten. Later you learn where real speed comes from: years of training that make you look like an overnight success.

Anybody can be creative outside of their organization but can you be creative within those confines?

School starts again

TTW: Lee


Tuesday
May, 6th

There is Only One You

John Klima writes:

Here’s the magic of this. I am not confined in thinking that I need to be like everyone else, think like everyone else, or act like everyone else. I can’t be. We’re all unique. And being unique means that none of us are alike. You couldn’t follow the crowd if you wanted to.

So how is this helpful? Why would you want to tell this to students? For me, it removed my inhibitions, it removed my fear of failure. No matter how awful things might feel in the moment, you can know deep down that you bring something to any situation you get into because you are unique. You might whiff on today’s project, but tomorrow’s project might be that big home run. You can achieve some truly amazing things if you aren’t afraid to make a few mistakes (or even a lot of mistakes).

The library world sometimes feels very safe. Very tried and true. This has been frustrating for me coming into this field. Sometimes you can butt your head up against so many obstacles just trying to get the simplest things done. And other times the things you sweated the most sail through without problems.

Just always remember, “There is only one you.”


Tuesday
May, 6th

Thanks Reference Librarian Association

The Hyperlinked Library at North Suburban Library System today - great group.


Tuesday
May, 6th

Page2RSS

Phil Bradley writes:

Now, this is very useful. For pages that don’t have an RSS  Page2RSS will basically create one for you. Simply type in the URL of the page that you’re interested in, grab the feed, add it into your favourite reader and you’re done.


Tuesday
May, 6th

Library 2.0 Tree

Great idea from Finland:

http://webometrics.fi/blog/blog/2008/05/05/library-20-tree/

On April 3-4 the research project Library 2.0 -  a participatory context organised a workshop and a symposium. More about these can be read on the project web site. We had about 50 guest, including invited speakers from Estonia, Denmark, Sweden and Finland. To compensate the pollution and burden on the environment all the travelling caused, we decided to plant a tree, an ash (Fraxinus excelsior). I got the idea from ESSIR last year where the organisers did the same thing. The city of Turku was immediately interested in the idea and wanted to provide a space in one of the parks in the city centre. Next to the tree we placed a copperplate explaining the purpose of the tree. We’d like to challenge everybody that are organising a conference, seminar or a workshop to think about what they could do for the environment.

I like this idea. Maybe at future presentations, staff days, or conferences, we can plant a tree. :-)


Monday
May, 5th

What would you call it?

cooking while sick


It’s total cheese to say: here’s your assignment if you choose to accept it. But, I kinda just did. Below you will visit many links. As you pay a visit, pretend you are stressed-out, Infectious Disease Researcher under a serious time constraint to stop a virulent Adenovirus strain. And you’ve been so busy over the years. So busy you’ve never slowed down to understand what those terms mean. You want an obscure article let’s say. One that could crack your case to stop this killer cold. And you just want to get on with, you know, your research stuff.*

After visiting those links, what would make it easier for you; what would make it faster; what would enrich the experience; was there any help; could you easily speak with a real, live librarian; what fatigued you; what was only clear if you’re a librarian? What would you call “Getting at the stuff that my local library doesn’t have so I can crank out my own research”?

What would you call it and should we be charging fees? Should we absorb a reasonable amount of the cost?

InterLibrary Loan
http://library.calvin.edu/services/ill
Interlibrary Loan (ILL)
http://tinyurl.com/3qdhot
Interlibrary loan services (ILL) and alternative delivery services
http://www.ub.uni-erlangen.de/Fernleihe/index-en.shtml
Interlibrary Borrowing Service
http://libraries.mit.edu/ordering/ilb.html
and
http://libraries.mit.edu/docs/index.html

Tired yet? Hang in there. It’s called link fatigue. It’s also among the reasons why so many web surfers scan information -as opposed to read all the information we put on web pages.
Document Delivery Service
http://ndsl.lib.state.nd.us/DocumentDelivery.html
IU Document Delivery Service
http://www.libraries.iub.edu/index.php?pageId=54
Document Delivery Services
http://www.lindahall.org/services/document_delivery/
Document Delivery Services
http://library.mskcc.org/scripts/portal/services/services1.pl
Integrated Document Delivery
http://www.usc.edu/libraries/services/idd/interlibrary_loan/

Focus now my tired, diseased researcher; I know you’re getting tired (maybe); this is where we really start to see some different pieces.
7-FAST On-Campus Document Delivery Service
http://www.lib.umich.edu/7fast/
British Library Research Pack
http://tinyurl.com/45awja
Loansome Doc
http://tinyurl.com/54cmw5
Interlibrary Loan Forms
http://library.uncg.edu/depts/ill/illforms.asp
and check these two out for sure:
Ordering Full text - Document Delivery
http://web.uflib.ufl.edu/docorder.html
Document Delivery Services (DDS)
http://www.lib.ipfw.edu/dds.html
Document Services
http://libraries.mit.edu/docs/index.html

Don’t we all just want to get materials that we need? Remember: what would the user call it.
Getting Materials:
http://www.lib.fsu.edu/services#materials
http://www.lib.fsu.edu/services/materials/feds

So, what would you call this service we provide my highly stressed-out, Infectious Disease Researcher?

TTW Contributor: Lee Leblanc

*based on a true story -changed to protect anonymity. It’s in the vault.


Monday
May, 5th

100 Lamest Excuses

11. I’m not good at presenting my ideas.
12. No one, besides me, really cares about innovation.
13. There’s too much bureaucracy here to get anything done.
14. Our customers aren’t asking for it.
15. We’re a risk averse culture. Always will be. 
16. We don’t have an innovation process.
17. We don’t have a culture of innovation.

Have you heard any of these? Have you said them?


Monday
May, 5th

The Hyperlinked Library Updated

Links & Citations:

Slide Downloads:


Sunday
May, 4th

Done.

 

Done., originally uploaded by leah the librarian.

 


Sunday
May, 4th

Can you help?

http://www.web2learning.net/archives/1715

Nicole writes:

Karen Coyle has a great post on her site where she calls for help on creating “An easy, online, social library catalog.” Why another cataloging tool? Karen has recently returned from Kosovo where many of the library don’t have catalogs and certainly don’t have the resources to run many of the affordable solutions out there. Here’s Karen’s checklist:

  1. A social networking site where the society members are libraries, not individuals.
  2. The ability to capture copy cataloging from other libraries or create cataloging on the site itself.
  3. Full Unicode support, both for the interface and for the data.
  4. The ability to capture and create records using a MARC-compatible format.
  5. The ability to export the library catalog records in MARC format.
  6. A reports function that could print off the results of searches or even the library’s inventory, so it could be used off-line.
  7. The creation of groups of “library friends,” that is other libraries whose data should be included in searches and displays. This will facilitate sharing and also will serve users in areas where resources are scarce and scattered.
  8. A search and display interface that looks like a modern library catalog
  9. It all has to be easy to use with no training required, and not require any technical support on the part of the library.

Read Karen’s entire post and if you think you can lend a helping hand, let her know.