Instant Messaging at the Library: Re-Evaluating IM in your Library
The more I read (Abram and Luther in LJ this month!), the more I ponder, and the more I IM with colleagues and SJCPL staff, I realize we need to get serious about this form of communication.
I saw this recently in a library and it made me sad:
I totally understand restricting open chat rooms...but not IM. Just sayin!