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Instant Messaging at the Library: Re-Evaluating IM in your Library

The more I read (Abram and Luther in LJ this month!), the more I ponder, and the more I IM with colleagues and SJCPL staff, I realize we need to get serious about this form of communication.

I saw this recently in a library and it made me sad:

I totally understand restricting open chat rooms...but not IM. Just sayin!

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