Loads of IM info... Thanks Technobiblio!
"Frequent IM users, on the other hand, tended to use IM more as a tool for collaboration, with discussions covering a broad range of topics via many fast-paced interactions—each with many short turns in the conversation, much threading, and a predisposition towards multitasking. "
CJ never ceases to amaze me with the quality of his posts. Take a look at this about IM and the great articles he links to.