Beatrice's IM Reading List
I also read an opinion piece on page 30 of the April issue of American Libraries. In "Eeewww! My Patron Tried to Pick Me Up", Susan Braxton, a science reference librarian at Illinois State's Milner Library, recounts a session of recreational chatting (the what-are-you-wearing variety) initiated by a patron. Braxton also discusses how to prepare for this inevitable type of conversation as you dabble in IM.