Survey respondents “who had grown up playing games reported sharply different attitudes about the very foundations of business: risk, achievement, the vaule of their experience, their own capabilities….Without question, the game generation is already having business impact far beyond the Internet. The effects of video games in our economic lives will soon be hard to ignore. Firms (substitute LIBRARIES here) that “get” games will unlock assets at every level of their workforces. Firms (LIBRARIES) that don’t will wonder where all their best employees (and patrons) went.”
This was a big “aha” moment for me.