I hope Laura Cohen doesn’t mind me quoting so much of this. Go, read the whole thing, print it and share it with your staff.
A Librarian’s 2.0 Manifesto
I will recognize that the universe of information culture is changing fast and that libraries need to respond positively to these changes to provide resources and services that users need and want.
I will educate myself about the information culture of my users and look for ways to incorporate what I learn into library services.
I will not be defensive about my library, but will look clearly at its situation and make an honest assessment about what can be accomplished.
I will become an active participant in moving my library forward.
I will recognize that libraries change slowly, and will work with my colleagues to expedite our responsiveness to change.
I will be courageous about proposing new services and new ways of providing services, even though some of my colleagues will be resistant.
I will enjoy the excitement and fun of positive change and will convey this to colleagues and users.
I will let go of previous practices if there is a better way to do things now, even if these practices once seemed so great.
I will take an experimental approach to change and be willing to make mistakes.
I will not wait until something is perfect before I release it, and I’ll modify it based on user feedback.