The Open Door Director

Dear Director – Is your door actually open? How are you talking with all levels of your staff? Are they involved, included, and interested? What’s your idea of transparency in your organization?

Today’s library director can facilitate transparency by building openness within the organization and using the power of communication to reach out to the community. Open organizations, where staff and public feel free (and safe) to contribute new ideas and suggestions and to play a role in their implementation and evaluation, will win more long-term proponents than closed organizations that hide failures and weaknesses.

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