Originally uploaded by mstephens7
I can pontificate in the classroom for sure (“he’s STILL talking..”) but I think it’s more effective to turn the discussion/thinking/outcomes over to the students as much as possible. Here’s Wednesday night’s discussion assignment based on Chapter 5 of Library 2.0 A Guide to Participatory Library Service by Michael Casey and Laura Savastinuk, InfoToday, 2007:
Constant change: Is the service frequently evaluated to ensure that it is meeting its expected outcomes and that it is still relevant? When the service no longer meets its expectations, is it updated or replaced?
User Participation: Was customer input used in the creation of the service? Does the review process continue to include customer feedback? Are library non-users asked to participate in the service creation and review process? (Casey & Savastinuk, p. 67)
Group Work 2:
Brainstorm for your type of library a “long tail” style service. What might you do to extend a service out to users? What would be the barriers? The advantages?