“…you can walk up to the bored looking person behind the desk known as the reference librarian and ask for a brief tutorial on how to use the journals…”
Maybe it is time to re-think reference. Katz did say the reference desk has been blown apart and I hear from many librarians he did write the book on Reference.
In this thread, there’s also some very interesting talk about the value of a library/ value of library services to students. The perceptions/ misperceptions are very interesting.
TTW Contributor- Lee LeBlanc
Ah, here at MPOW we have done away with the reference desk. Concierge style ‘Help Zone’ does away with bored looking librarians behind a desk. Now we roam Help Zone area looking for people to help.