“The other problem is that for all of the Post’s progress it still seems to regard itself largely as a newspaper that happens to publish its articles on the web, rather than a general media company that happens to publish a paper edition. Sometimes a traditional newspaper article is the best way to cover a story, but often (as in this case) it’s not.”
Sub out newspaper for library, publish for access, best practices for thinking about how a patron uses a library and you can kinda get the idea. We need to think in new ways. Libraries can become the new-old place where it’s cool again to ask for help -because it was before right.