http://tametheweb.com/2008/08/27/reference-areas-at-cml/ Libraries, Technology and People by Michael Stephens Thu, 02 Feb 2012 00:29:14 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://tametheweb.com/2008/08/27/reference-areas-at-cml/comment-page-1/#comment-6318 Stephen Findlay Thu, 28 Aug 2008 19:08:54 +0000 http://tametheweb.com/2008/08/27/reference-areas-at-cml/#comment-6318 I am glad see some libraries have done away with the "fortress" reference desk. I have worked with colleagues who have not felt comfortable talking to a customer unless they were behind the reference desk. When I was in library school, I worked at the reference desk in the undergraduate library at UTK in Knoxville. It was an ordinary office desk with a sign on it "Ask Us." That scenario was less intimidating to the students than the traditional standup public service desk. I am glad see some libraries have done away with the “fortress” reference desk. I have worked with colleagues who have not felt comfortable talking to a customer unless they were behind the reference desk. When I was in library school, I worked at the reference desk in the undergraduate library at UTK in Knoxville. It was an ordinary office desk with a sign on it “Ask Us.” That scenario was less intimidating to the students than the traditional standup public service desk.

]]> http://tametheweb.com/2008/08/27/reference-areas-at-cml/comment-page-1/#comment-6301 Karakorom Wed, 27 Aug 2008 20:05:20 +0000 http://tametheweb.com/2008/08/27/reference-areas-at-cml/#comment-6301 Wow! That's really nice and I assume that's pretty effective too! Wow!
That’s really nice and I assume that’s pretty effective too!

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