Tame The Web

Library Services Hierarchy

Library Services Hierarchy, originally uploaded by herzogbr.

Take a look:


Not that any of this is rocket science, or isn’t discernible by anyone else that works in a library. I think I did this as an exercise to illustrate patron-centricness. When it comes to library services, everything we offer should be addressing a need from “up the chain.” Offering services just because we can, or because it’s something being pushed on us from “below,” doesn’t justify that service. If a service doesn’t address a patron need, then should we really be offering it?

Related posts:

Academic Libraries & 2.0
Library 2.0 In A Blink: A TTW Guest Post from Chris Oien
Evolution of Readers

This entry was posted on Thursday, November 13th, 2008 at 7:12 pm and is filled under: Library 2.0/Web 2.0