Comments on: Librarians are the Ultimate Community Managers http://tametheweb.com/2008/11/18/librarians-are-the-ultimate-community-managers/ Libraries, Technology and People by Michael Stephens Thu, 02 Feb 2012 00:29:14 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Giving back to the Library Community | Connie Bensen http://tametheweb.com/2008/11/18/librarians-are-the-ultimate-community-managers/comment-page-1/#comment-7517 Giving back to the Library Community | Connie Bensen Thu, 20 Nov 2008 05:59:24 +0000 http://tametheweb.com/?p=4237#comment-7517 [...] March of 2005 Michael Stephens presented around MInnesota. He introduced me to Web 2.0 & the Cluetrain Manifesto. He is the [...] [...] March of 2005 Michael Stephens presented around MInnesota. He introduced me to Web 2.0 & the Cluetrain Manifesto. He is the [...]

]]> By: Connie Bensen http://tametheweb.com/2008/11/18/librarians-are-the-ultimate-community-managers/comment-page-1/#comment-7493 Connie Bensen Tue, 18 Nov 2008 23:35:29 +0000 http://tametheweb.com/?p=4237#comment-7493 Thanks Michael & Meg for highlighting the Community Manager role. It is an emerging role that is going to be imperative for non-profits (libraries, churches, healthcare, etc) as much as for the corporate level. And every small business owner is a community manager. It's great to be here on your blog Michael as you introduced me to Web 2.0! I have been working full time online for a year with a focus on Community Building. My background in library work & supervising 7 library branches/sites gave me experience in a number of ways: building community thru PR, marketing, programming, etc. Ultimately the goal was to create a community living room. Granted we weren't focused on the digital space it provided me much practice. Now I work remotely from northern Minnesota & the precepts of excellent library service are the same - provide resources & excellent customer service. And I know that you blog about breaking down barriers for customers, improving services, etc - those are all things that every company should focus on! It's exciting for me to be providing leadership in this space. I am launching www.communitystrategist.com & providing community manager training courses virtually. A huge thank you for introducing me to a new career to explore. I am still connected to great librarians like Meg Canada & Connie Crosby. Meg mentioned 'listening' - the company that I'm working with offers a freemium service to get libraries started www.sm2.techrigy.com Feel free to let me know if anyone would like assistance. I'm totally supportive of librarians! Thanks Michael & Meg for highlighting the Community Manager role. It is an emerging role that is going to be imperative for non-profits (libraries, churches, healthcare, etc) as much as for the corporate level. And every small business owner is a community manager.

It’s great to be here on your blog Michael as you introduced me to Web 2.0! I have been working full time online for a year with a focus on Community Building. My background in library work & supervising 7 library branches/sites gave me experience in a number of ways: building community thru PR, marketing, programming, etc. Ultimately the goal was to create a community living room. Granted we weren’t focused on the digital space it provided me much practice.

Now I work remotely from northern Minnesota & the precepts of excellent library service are the same – provide resources & excellent customer service. And I know that you blog about breaking down barriers for customers, improving services, etc – those are all things that every company should focus on!

It’s exciting for me to be providing leadership in this space. I am launching http://www.communitystrategist.com & providing community manager training courses virtually. A huge thank you for introducing me to a new career to explore. I am still connected to great librarians like Meg Canada & Connie Crosby.

Meg mentioned ‘listening’ – the company that I’m working with offers a freemium service to get libraries started http://www.sm2.techrigy.com Feel free to let me know if anyone would like assistance. I’m totally supportive of librarians!

]]> By: david lee king http://tametheweb.com/2008/11/18/librarians-are-the-ultimate-community-managers/comment-page-1/#comment-7491 david lee king Tue, 18 Nov 2008 20:15:57 +0000 http://tametheweb.com/?p=4237#comment-7491 Adding this - http://www.flickr.com/photos/davidking/2784931290/ - it's a link to a visual description of my job as digital branch manager. One important part of my job is being a community manager. Thinking traditionally, that's what a branch manager is - a community manager. Digitally? Same thing. Adding this – http://www.flickr.com/photos/davidking/2784931290/ – it’s a link to a visual description of my job as digital branch manager. One important part of my job is being a community manager.

Thinking traditionally, that’s what a branch manager is – a community manager. Digitally? Same thing.

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