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	<title>Comments on: Dear Library Schools: Please Do Better</title>
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	<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/</link>
	<description>Libraries, Technology and People by Michael Stephens</description>
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		<title>By: Simon Chamberlain</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-10118</link>
		<dc:creator>Simon Chamberlain</dc:creator>
		<pubDate>Fri, 12 Jun 2009 12:29:04 +0000</pubDate>
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		<description>My library school in New Zealand taught Management of Library Services (http://www.sim.vuw.ac.nz/degrees/mlis/542-details.aspx), which included discussion of marketing techniques. It was a useful and enjoyable course.

It does seem that there&#039;s a need to find a balance between &quot;core&quot; librarianship (say reference and cataloguing/information organisation) and teaching more generalised skills that are often useful in libraries (IT, marketing, management, etc). 

Susan: I wouldn&#039;t see marketing as &#039;selling things to people&#039;, more as &#039;finding out what their needs are, and explaining how we can help meet them&#039; - it&#039;s focused on what the person wants, not what the library/organisation wants to sell them.</description>
		<content:encoded><![CDATA[<p>My library school in New Zealand taught Management of Library Services (<a href="http://www.sim.vuw.ac.nz/degrees/mlis/542-details.aspx" rel="nofollow">http://www.sim.vuw.ac.nz/degrees/mlis/542-details.aspx</a>), which included discussion of marketing techniques. It was a useful and enjoyable course.</p>
<p>It does seem that there&#8217;s a need to find a balance between &#8220;core&#8221; librarianship (say reference and cataloguing/information organisation) and teaching more generalised skills that are often useful in libraries (IT, marketing, management, etc). </p>
<p>Susan: I wouldn&#8217;t see marketing as &#8216;selling things to people&#8217;, more as &#8216;finding out what their needs are, and explaining how we can help meet them&#8217; &#8211; it&#8217;s focused on what the person wants, not what the library/organisation wants to sell them.</p>
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		<title>By: Kenley Neufeld</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9989</link>
		<dc:creator>Kenley Neufeld</dc:creator>
		<pubDate>Mon, 01 Jun 2009 01:22:56 +0000</pubDate>
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		<description>Correction on my degree. Should read 1994. :-)</description>
		<content:encoded><![CDATA[<p>Correction on my degree. Should read 1994. <img src='http://tametheweb.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>By: Kenley Neufeld</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9988</link>
		<dc:creator>Kenley Neufeld</dc:creator>
		<pubDate>Mon, 01 Jun 2009 01:22:21 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9988</guid>
		<description>A few days late on this conversation, but this is one of my favorite topics. 

As a Library Director, and even before this position, I find that a significant percentage of my &quot;job&quot; relates to marketing. In fact, I might even say that everything we do on a public level is marketing the library. 

How I participate in a organization wide committee. Whether I&#039;m even on a organization wide committee. What I blog, tweet, email. How I blog, tweet, email. Etc. 

In looking back at my MLS transcript (SJSU, 2004), I see no marketing class on the list though one may have been offered.  Is it possible to teach this in Library School? How would it be presented/discussed? In my opinion, part of marketing is just knowing that we represent our profession and we should carry ourselves with that in mind. 

Positive. Upbeat. Intelligent. Willing. Broad. Open. Professional. Critical. Competent. 

These are a few words that come to mind when I think of our profession. If we do this, the profession AND the library is being marketed. Of course, this is big picture stuff and perhaps not the &quot;nuts and bolts&quot; of marketing. Can we do both?</description>
		<content:encoded><![CDATA[<p>A few days late on this conversation, but this is one of my favorite topics. </p>
<p>As a Library Director, and even before this position, I find that a significant percentage of my &#8220;job&#8221; relates to marketing. In fact, I might even say that everything we do on a public level is marketing the library. </p>
<p>How I participate in a organization wide committee. Whether I&#8217;m even on a organization wide committee. What I blog, tweet, email. How I blog, tweet, email. Etc. </p>
<p>In looking back at my MLS transcript (SJSU, 2004), I see no marketing class on the list though one may have been offered.  Is it possible to teach this in Library School? How would it be presented/discussed? In my opinion, part of marketing is just knowing that we represent our profession and we should carry ourselves with that in mind. </p>
<p>Positive. Upbeat. Intelligent. Willing. Broad. Open. Professional. Critical. Competent. </p>
<p>These are a few words that come to mind when I think of our profession. If we do this, the profession AND the library is being marketed. Of course, this is big picture stuff and perhaps not the &#8220;nuts and bolts&#8221; of marketing. Can we do both?</p>
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		<title>By: Susan</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9971</link>
		<dc:creator>Susan</dc:creator>
		<pubDate>Fri, 29 May 2009 16:21:45 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9971</guid>
		<description>San Jose state does emphasize marketing in two of the core courses, and does have a marketing for libraries class.

For me though, part of the reason I want to be a librarian is that I&#039;ve spent a lot of time in retail and I don&#039;t really want to sell people things anymore.  And the concept of marketing is so closely related to that in my head.

In order to market marketing to librarians and future librarians, it may be better to spin it as advocacy.  Or better patron service.  Both of those concepts seem better suited to librarians&#039; self-image.</description>
		<content:encoded><![CDATA[<p>San Jose state does emphasize marketing in two of the core courses, and does have a marketing for libraries class.</p>
<p>For me though, part of the reason I want to be a librarian is that I&#8217;ve spent a lot of time in retail and I don&#8217;t really want to sell people things anymore.  And the concept of marketing is so closely related to that in my head.</p>
<p>In order to market marketing to librarians and future librarians, it may be better to spin it as advocacy.  Or better patron service.  Both of those concepts seem better suited to librarians&#8217; self-image.</p>
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		<title>By: Emily</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9969</link>
		<dc:creator>Emily</dc:creator>
		<pubDate>Fri, 29 May 2009 14:57:42 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9969</guid>
		<description>I like Mike&#039;s idea - especially for big events (new building/wing/collection...etc)

But what about for a simple storytime program?  Or gaming tournament?  Librarians should be aware of basic marketing techniques - like Heather noted, there&#039;s no money for hiring professionals for everyday stuff like that!</description>
		<content:encoded><![CDATA[<p>I like Mike&#8217;s idea &#8211; especially for big events (new building/wing/collection&#8230;etc)</p>
<p>But what about for a simple storytime program?  Or gaming tournament?  Librarians should be aware of basic marketing techniques &#8211; like Heather noted, there&#8217;s no money for hiring professionals for everyday stuff like that!</p>
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		<title>By: Heather</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9951</link>
		<dc:creator>Heather</dc:creator>
		<pubDate>Thu, 28 May 2009 21:53:26 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9951</guid>
		<description>I entered library school after working for several years in marketing and advertising. Once I started classes, I noticed that more often that not the topic of marketing libraries was dismissed because my classmates weren&#039;t interested. Or perhaps they assumed that they would work in institutions where someone else would do their marketing for them. Or they didn&#039;t know enough about it to even form a basic opinion, so ignored it altogether.

I work in a small library. There is no money to hire professional marketing help, no matter how hard I wish for it. I&#039;m a believer that every library school student should learn marketing basics along with creating budgets, writing strategic plans, managing employees, etc.</description>
		<content:encoded><![CDATA[<p>I entered library school after working for several years in marketing and advertising. Once I started classes, I noticed that more often that not the topic of marketing libraries was dismissed because my classmates weren&#8217;t interested. Or perhaps they assumed that they would work in institutions where someone else would do their marketing for them. Or they didn&#8217;t know enough about it to even form a basic opinion, so ignored it altogether.</p>
<p>I work in a small library. There is no money to hire professional marketing help, no matter how hard I wish for it. I&#8217;m a believer that every library school student should learn marketing basics along with creating budgets, writing strategic plans, managing employees, etc.</p>
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		<title>By: Mike</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9949</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Thu, 28 May 2009 18:47:06 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9949</guid>
		<description>Just to play devil&#039;s advocate here:

Why _should_ library schools offer marketing courses? Are librarians to be jacks-of-all-trades, masters-of-none?

Why not just have libraries hire actual marketing experts? Why do they have to be librarians? That is what we recently decided to do where I work and it was one of the best decisions we ever made...</description>
		<content:encoded><![CDATA[<p>Just to play devil&#8217;s advocate here:</p>
<p>Why _should_ library schools offer marketing courses? Are librarians to be jacks-of-all-trades, masters-of-none?</p>
<p>Why not just have libraries hire actual marketing experts? Why do they have to be librarians? That is what we recently decided to do where I work and it was one of the best decisions we ever made&#8230;</p>
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		<title>By: Blair Hinson</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9943</link>
		<dc:creator>Blair Hinson</dc:creator>
		<pubDate>Thu, 28 May 2009 00:15:15 +0000</pubDate>
		<guid isPermaLink="false">http://tametheweb.com/?p=4978#comment-9943</guid>
		<description>At South Carolina it is not a separate course, but marketing is emphasized in a couple of the other courses, like the management course and reference course, Still, there was only scant mention of marketing. 

There is a certain element of ivory tower syndrome in libraries, as if marketing is something done in the dog-eat-dog corporate world alone. Surely people recognize the value of libraries and librarians, right? We shouldn&#039;t have to stoop to selling ourselves and our services like so much soap or fast food. 

But libraries have to be about money, particularly in this economy. And where resources are scarce and we&#039;re up against firemen, police, water and sewer, we HAVE to market ourselves and MAKE the case for funding. No choice here.</description>
		<content:encoded><![CDATA[<p>At South Carolina it is not a separate course, but marketing is emphasized in a couple of the other courses, like the management course and reference course, Still, there was only scant mention of marketing. </p>
<p>There is a certain element of ivory tower syndrome in libraries, as if marketing is something done in the dog-eat-dog corporate world alone. Surely people recognize the value of libraries and librarians, right? We shouldn&#8217;t have to stoop to selling ourselves and our services like so much soap or fast food. </p>
<p>But libraries have to be about money, particularly in this economy. And where resources are scarce and we&#8217;re up against firemen, police, water and sewer, we HAVE to market ourselves and MAKE the case for funding. No choice here.</p>
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		<title>By: Chris Oien</title>
		<link>http://tametheweb.com/2009/05/27/dear-library-schools-please-do-better/comment-page-1/#comment-9938</link>
		<dc:creator>Chris Oien</dc:creator>
		<pubDate>Wed, 27 May 2009 19:41:56 +0000</pubDate>
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		<description>Lacking a course may only be half the battle. I can&#039;t remember where I read it, but there was something else talking about this issue recently, and it said that San Jose does have a marketing course, but it is not a popular course at all. So it won&#039;t really do much good to add that course if no one wants to take it. (Maybe because, as you say, people don&#039;t want to think of &quot;selling themselves&quot; to the public)

Another option would be to integrate marketing into other library courses. That may hold more promise, as I could easily see it being a more prominent part of many classes I have taken.</description>
		<content:encoded><![CDATA[<p>Lacking a course may only be half the battle. I can&#8217;t remember where I read it, but there was something else talking about this issue recently, and it said that San Jose does have a marketing course, but it is not a popular course at all. So it won&#8217;t really do much good to add that course if no one wants to take it. (Maybe because, as you say, people don&#8217;t want to think of &#8220;selling themselves&#8221; to the public)</p>
<p>Another option would be to integrate marketing into other library courses. That may hold more promise, as I could easily see it being a more prominent part of many classes I have taken.</p>
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