A great big shout out to Bob Fox, Georgia Tech Libraries, Alan Gray, Darien Library, and Francoise Puniello, Rutgers, for an incredible program at ALA.
Download my slides here: http://tametheweb.com/talks09/ZoneswithHeart.pdf
Read about the program here: http://www.libraryjournal.com/article/CA6670403.html
Awesome, awesome, awesome! Thanks for posting (& Twittering) this! I was not @ ALA. Truly, Vertias ET Caritas!