Daily Archives: July 17, 2010


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Jeff  Trzeciak writes: http://ulatmac.blog.lib.mcmaster.ca/2010/07/15/reference-desk-gone/ After much planning and hard work the last of our reference desks is gone! Our library has completed the transition to “blended services” where library assistants handle most of the transactions at combined service points (circulation, interlibrary loan, research help). Our business library was the first to […]

The Reference Desk is Gone