UX Meets Office Hours 2: A Better Site Visit

Aaron Schmidt and I have combined our columns this month for a double length examination of the site visit assignment in LIS schools:

 The most responsive libraries would aim to make a change based on the suggestion of the student. The reports and other data would be shared with the staff and the recommendations for improvements evaluated and implemented. The findings might also be shared externally or with the library’s governing body to promote not only transparency but the positive aspects of the library partnering with a library school. These partnerships should be encouraged and leveraged as much as possible.

Adding this very real-world component to the assignment would benefit students, too. Requiring them to give an in-person report to the library they observe would likely bring an additional level of rigor to the assignment that goes way beyond passive one-hour observation of a reference librarian on the desk. Combining observation, critical thinking, and research-based evidence to create solutions would prepare these students to do real work after graduation. Likewise, such an assignment would give them practical experience with future colleagues as part of a library team. In the end, this assignment would not only sharpen their observational skills but also shape their communication skills. The resulting classroom discussion would be richer. Not only would the particulars of the observations be on the table but reactions to the debrief meetings would be as well.

 Read the whole piece here: http://lj.libraryjournal.com/2012/07/opinion/aaron-schmidt/a-better-site/

Also – here is last year’s combined column: https://tametheweb.com/2011/12/05/office-hours-putting-the-ux-in-education/