Don’t miss Brian Kenney’s new column: http://www.publishersweekly.com/pw/by-topic/industry-news/libraries/article/60780-the-user-is-still-not-broken.html Meet People Where They Are—Not Where We Want Them to Be Libraries are very good at organizing and presenting content in anticipation of users’ needs. From cataloging resources to creating booklists, to offering workshops and classes, we’re all about meeting people where we think they may be. The trouble is, not all individuals fit into our elaborate schema. It’s difficult to genuinely meet people where they are. It’s far easier to set up a system that we think might help most users—and a whole lot cheaper. Meeting people where they are can take […]
Daily Archives: January 28, 2014
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