Daily Archives: January 10, 2018

1 post

Yes, and…. – A TTW guest post by Cheryl May

Devil’s advocates need not apply As I was listening to the Library as a Classroom lecture this week, the devil’s advocate component reminded me of a phrase that is more productive.  That phrase is “yes, and…” rather than “no, but…” or “let me play devil’s advocate”.  In conjunction with this flip on devil’s advocate, asking people to bring solutions is an excellent tool and one I’ve been actively trying to train my staff on for a few years now.  When someone comes to me with a complaint or is being a naysayer, I will frequently ask them to remember I am […]