I’ll be there! I’m participating in a few sessions about training and blogging AND IM!!!! Hope to see you there!
LITA Top Technology Trends ? An ALA Congrunt
(Note: no wifi makes it into the Ballroom of the Peabody Hotel but the Lobby upstairs offers free WiFi! I?ll post this after the session.)
Ok – The moderator said the names so quickly, said them only once and the room was so full that I never caught them in the way I should have. I will come back and edit this soon but I wanted to post it now before I leave the lobby of the Peabody! Take a look at this page of contributors at LITA’s Web site.
Two different piles of trends: Collections & Services
E-resource management systems: MARC is not good enough to describe our collections, which are much more diverse: leased data, etc.
Open source software is one way to create tools we need to manage collections
?If the whole of the library is a book:? each page is something different ? the library?s Web site is like a Table of Contents and the library?s catalog is like the index in the back of the book. The two compliments each other.
We can create our own collections with Web Services ? OAI is an example of this technology.?
?Collections without services is like the sound of one hand clapping?
People are expecting more and more stuff from libraries. Amazon, Google & eBay set expectations.
?What has the library done for me lately??
Note from MS: I liked this point. What are librarians doing to keep people excited about coming to the library. I’m also reminded of Andrew K. Pace’s point at CIL’s Dead Tech Session that if we dumb down our public PCs in the name of “security” are we really serving our users?
Trend: Personal software that sits with the user.
Problem: The world of e-mail: ?systematic destruction? of an effective communication tool. Filters have made systems unreliable. Authentication may alleviate some.
Library Automation: systems are constantly changing and improving. JAVA is in use as a client-side environment, replacing Windows. If any new protocol comes out that does not support XML it?s in trouble.
Electronic Resource Management: a crisis: we need more tools to manage our resources. We spend a lot of $$$ why has this become a problem? The solution will take care of OpenURL issues, link resolving and other issues.
Open Source: ILS systems could go to Open Source. Look at the Georgia example.
Roy Tennant: (who had his 17? PowerBook on the podium with him and various storage devices)
Three things Roy knows: one that is true, one he hopes is true and one he wishes was true
Know: Storage: This is the year that it became a reasonable proposition for someone to have a terabyte of storage. All devices come with storage.
People are now carrying on their person now than we had on our desktops a few years ago! How will this impact libraries? Will students get their course readings downloaded onto their storage devices?
MS:Dr. O?Connor distributed readings on CDROM.
Hope: We are entering the Golden Age of Digital Libraries: We have developed common terminologies and common experience in creating digital libraries. Basic standards and protocols are emerging. We can create new collections and services.
Wish: Creation of a new bibliographic infrastructure for libraries ? ?MARC must die!? there must be deeper ways to create catalog records. For example, a digitized TOC might be shared between libraries ofr their catalogs.
Four suggestions from Readers:
A Problem: DRM ?Digital Restrictions Management? Why is it so difficult for libraries to circulate legal MP3 files. It could be that libraries will only be able to circ BOOKS!
A Promise: Open Source access may allow huge repositories of scholarly publication, changing the model of publishing
The next two he labeled as “fads:”
Fads: ?Blogging is Catching On? and some blogs are very useful. Example: ResourceShelf.
Fads: ?RSS? ? Growing potential for agencies to deliver documents and alerting people to things they may be interested in.
Joan Frye Williams:
A PL Library?s Web Site should be like a branch. They are management and service related. Leads to a trend: the line between the tech-heads and the front-line librarians has blurred. Librarians are using technology tools to help people.
PLs should run your web site like a branch.
Migration of Info Commons idea to Teen services: to reach the people you want to reach, look at what academic libraries are doing for scholars and apply it.
Problem: Self Check and touch screens do not lend themselves to bibliographic data. Home Depot self-checks have had negative impact on the opinion of such services.
Emerging Trend: UW I School ?Information Silence and Sanctuary? ? info rich environments and what that means to humans. How to construct these environments. Layer on layer of more info and tech changes the way we move through this environment ? classic response is rejection. Maybe there are better ways to create info environments?
Things to be afraid of: biometrics. Watch out for Biometric companies that are romancing local governments ? hmmm, the library has a lot of people that could be identified via thumbprint, etc.
Final point: Kids are born into this technology-laden world. They get it. Wired into it to make sense of it all: cell phones, etc. ?well practice dude.?
We need to re-conceive our libraries to allow 60+ folks to help us manage resources, etc. They want to help.
Utility computing: outsourcing some IT work. Sometimes makes economic sense, sometimes not.
Watch: JPEG 2000 ? has interesting archival aspects and prospects of interactive manipulation.
Got Questions? – Serving Up a Glass of New Technology
The Indiana Online Users Group Spring 2004 Program was yesterday at the Plainfield-Guilford Township Public Library in Plainfield, Indiana, on the west side of Indianapolis.
Here’s the blurb for the day: “The world of library technology is constantly changing. Reading about those changes is good, but hearing how your colleagues are using new technology is better. Take advantage of this chance to ask questions and learn from others during the IOLUG Spring Program. Howard Rosenbaum of IU SLIS will give us an overview of new trends in the library world. The remainder of the day will include fellow librarians from Indiana covering a wide variety of topics. There is sure to be something to quench everyone?s thirst for more information.”
What a great day! I got to see old friends, colleagues, new friends and discuss some cool stuff happening in libraries. A highlight was introducing myself to Howard Rosenbaum, who I have heard great things about. His talk was wonderful! (I have notes I’ll post next)
I did an expanded and updated version of my blogging program from the Indiana Library Federation meeting in April.
1. Always be prepared. Arm yourself with multiple digital versions of your presentation, a USB storage device, a cable for your laptop to attach it to ANY projector you may encounter and a back up plan if any or all technological links in the presentation chain fail. Could you do the material cold from your notes and handout?
2. If presenting in a track, try to be present for the other speakers. It?s respectful, can be useful in augmenting your talk on the fly with other ideas and examples (i.e. ?This morning Person X discussed blogging and using blogs internally for libraries, here’s my take on that??) and it provides a cohesiveness that track-based schedules perpetuate.
3.Share! If co-presenting or presenting with another person on two topics in one session, be mindful of the time frame and make sure folks get to ask questions of both parties ? especially if you go second.
4. Have fun!Don?t hide behind a piece of paper reading or stand so straight and stiff that you look uncomfortable. The audience is just folks –library folks — and we’re a pretty encouraging group of people.
5. Know your stuff, yes, but don?t mind or falter if someone asks a question you cannot answer. There is nothing wrong with saying ?I don?t know.? Someone else might or you can chat after the talk.
6. Be mindful of acronyms. Define, even if you think everyone in the place knows what you are talking about. At ILF, I off-handedly mentioned RFID and plowed right on with my talk. Afterward, a nice lady came up and said: ? I have a stupid question: what?s RFID??
7.There are no stupid questions.
8.Deliver a clear message. If you are explaining some technology, do your best to put it in everyone’s terms or help them understand it with analogies, etc. A presenter who can present technology-laden topics to people without putting them off with techno-babble is a good presenter indeed.
9. Humor works, but not at the expense of anyone ? our users, our colleagues, ourselves. (Well, a little humor about ourselves is good: ?I?m a librarian, I can?t go anywhere without handouts??)
10. Don?t think: ?I could never speak at such-and-such conference.? If you have something good to say ? look for ways to say it! InfoToday conferences, ALA, PLA, state meetings, local meetings ? look around! Get involved! Propose!
BONUS Remember: It’s not ME ME ME… it’s “what can we talk about and learn that will help our library users get to information better, faster and in a way they will recognize the great value of libraries?”
I am still finishing up all the CIL stuff I wanted to post. Losing access to my blog in DC totally through me off and I think in some ways I am still catching up.
Here is a hearty group that fell in together for a late dinner after the Wednesday evening session. Captured by Jude Lewandowski: L-R Michael, Greg, Bob, Aaron and John, St Mary’s archivist and SJCPL Geneologist.
CIL Highlights included all I’ve written in this category before and the following:
Meeting Rachel Singer Gordon before Friday?s keynote. Her book came out the same time as mine and we were reviewed together a few times. Her writing has inspired me ever since, especially her well-thought views on where our profession is heading.
Our Bloggers Dine Around (WE missed you Steven!) where 12 people fell in for great Thai food, some yummy cocktails and some darn fine chat: blogs in the library workplace, PDAs, the wireless world, evil PowerPoint presentations and of course a recap of the Dead and Emerging Technologies program the night before.
David King of Kansas City Public Library speaking about meeting users needs with the PL Web site and a local slant. GOOD STUFF! He and I have chatted since then and I look forward to chatting again about all this cool IT stuiff we get bto mess with at the public library. (and about MUSIC too!)
More laptops in the audience this year? a few PCs, tablets, and yes, some Macs!!! I was please to see Roy Tennant?s 17? PB and I told him so in the elevator.
Hanging with Jenny and Aaron between sessions in the WiFi Lounge in the lobby of the Hilton, watching CIL dignitaries pass by?
One of the highlighhts of this Conference was seeing Jenny Levine at the Wednesday night Dead and Emerging Technologies session. She made some great points. This stuff is spot on. She gratefully shared her notes with me, so here’s a bit that really hit home for me: (Jenny’s words are in bold!)
THINGS THAT SCARE ME
– Library web sites with email reference forms that say ?We will respond to your email within 48 hours? Uh Oh – SJCPL is guilty!
– Libraries that don?t provide wireless access for patrons, librarians that don?t understand why they will need to OH YES!!!
– Librarians who think patrons won?t bring their own mobile devices into the library and expect to use them there (laptops, PDAs, cell phones, smartphones, Tablet PCs, MP3 players, etc.)
– Librarians who sit behind a desk waiting for kids to walk into the building and up to the reference desk to ask them a question Case in point: Aaron the roving untethered librarian who was sitting next to me during this session!
DEAD TECHNOLOGY: any electronic device you can hold in your hand that does not have wireless capabilities
One of the posts that got lost when my previous blog software crashed mid-conference was about Tuesday March 9, the day before the conference started when many of my colleagues and I were teaching preconference workshops.
I started the day by swinging by the Cabinet Room and giving my best to Jenny and Steven who were doing their Blogging 101 program.
Then, Scott Brandt and I spent the morning fine-tuning our 5-Star workshop I wrote about here.
Lunch was provided by InfoToday, offering a chance to have some good food and see old friends from previous conferences. A group of students for our afternoon session sat with Scott and I and we chatted before heading into our workshop space.
Sharing the slot with Bob and I was Angela Ballard, Information Technology Training Librarian at NCSU.
Her talk was titled “Ahead of the Curve: Insuring Success of a Technology Training Program for Library Staff” and it really hit home some very important points.
To insure a successful Technology/IT Training program:
The library must take responsibility and devote time and resources
The library must provide a training reesponse to every library-wide technology implementation
The library must provide tools for on the job tech training
The library must distribute training responsibilities.
They do about 50 classes a year at NCSU.
AND adminstrators must do this:
Believe in organizational impact of a programmatic approach to training
Budget for technology training
Support continuing education for trainer(s)
Understand the nature of training work
Project-oriented approach to technology implementation
(From her PowerPoint at http://www.infotoday.com/cil2004/presentations/Ballard.pps)
Right ON! I may be preaching to the choir here but there can never be enough PLANNING for tech implementation in the library – especially where some training should occur. From rolling out new Zip drives at all locations on public stations (OMG, what is that thing??) to launching a new OS upgrade system-wide, it behooves those of us in project managemnt to make sure staff are informed. It’s simple communication!
Thanks Angela! It was great to present with you.
Scott Brandt and I did our pre-conference workshop Tuesday afternoon. “Make Learning Stick: Creating 5 Star User Centered Training & Instruction”featured a DVD presentation about Bob, a harried trainer faced with training his entire staff on Web mail. We outlined 5 factors to insure training is user-focused and successful everytime!
We had 23 participants and a lot of fun. It was an afternoon session and I must confess by 3pm were were all a little bleary eyed but Scott provided chocolate and we sailed through the rest of the session. Thanks to all who participated!
Here are the workshop leaders hamming it up: