Category Archives: Librarians, Libraries & the Profession

DeLaMare: Making Fun Spaces Work – A TTW Guest Post by Zemirah Lee

A few weeks ago, I wrote about attending a seminar in San Diego put on by the Special Libraries Association. The theme was connecting the dots of creativity and innovation and since we’re on the topic of maker spaces this week, I found my mind repeatedly flashing back to one speaker in particular. Her name was Kathlin L. Ray and she’s the Dean at the Mathewson-IGT Knowledge Center at the University of Nevada and she represented a really cool space.

Mentioned by the American Libraries Magazine in an article earlier in the year to be one of the top 3 makerspace models that “work”, the Knowledge Center (or DeLaMare as is more affectionately known on campus), was built with this goal in mind: “To create a pioneering information environment designed to nurture creativity and stimulate intellectual inquiry”.

“Recognizing this critical interplay between knowledge and innovation, the U of Nevada, Reno has established one of the first centers in the nation built specifically to embrace these dynamics of the 21st century.” – Steven Zink, VP for IT Dean of Libraries at University of Nevada

Space Redesign: From “Oh” to “WHOAH!”

Kathlin attributes most of the changes to change agent, Tod Colgrove, who transformed the once sleepy library into a modern, collaborative learning environment beginning with relocating the library’s print periodicals and journals to a storage and retrieval facility in the main campus library, which opened up nearly 18,000 square feet in DeLaMare. Colgrove brought in repurposed furniture and computer workstations to expand the space on the cheap.

DeLaMare in 2010
DeLaMare in 2010

The extra room more than quadrupled the computers from 39 to 130. Special whiteboard paint was applied to the walls, which students now use to take notes and exchange ideas.Stephen Abram mentions in his blog that 20% of the library’s walls are covered in IdeaPaint to cover more than 1,000 square feet of floor-to-ceiling workspace on 13 walls of the four-floor library.

Students at play
Students at play

Tables were set up to allow science and engineering students to tinker with analog controllers, electronics kits, and soldering irons and crimpers. The library even checks out kits like robotics. Kathlin’s images of the transformation were stunning. There were neon signs, a production lab, data works, dynamic media. This is a real maker space where people really can experiment and play.

Nontraditional Learning: Bots to quadracopters!
Nontraditional Learning: Bots to quadracopters!

During the redesign, the circulation desk (once an impenetrable fortress) was relocated and literally chopped down to a fragment of its original size. The staff was relocated to public areas to make them more accessible to the community. Old staff offices were reconfigured into group study rooms. What was really interesting was the fact that DeLaMare was the very first academic library to make 3-D printing available to all students and the community. Check out the images of some of the things they’ve printed, and look at the fun they’re having with it.

3D Images
3D Images

Prior to the redesign, hourly headcounts of students in the library were at about 24. Now it’s closer to 200 on any daily basis, and nearly double that during midterms and finals weeks. DeLaMare focuses on co-creation, not consumption but collaboration. Librarians there want you to think of it as a “knowledge center” and NOT a library. Imagine that.

Collaboration, Discussion & Engagement

Tod Colgrove, speaks at TEDxReno on the topic of how can libraries of the present be influenced by those of the past. Check out this video where he talks about images of the Great Library at Alexandria—where you see more people than books in the space. People engaging in conversation is at the heart of where knowledge happens, NOT in the dusty scrolls. What a striking image when talking about libraries as places where knowledge happens through community, not simply library space—as repository for books.

To some, librarians seem so afraid of change and trying new things because we make it our profession to know where to find answers. We are the go-to-people if you need-to-know. But sometimes… just sometimes… it’s OK to try a few new things and here’s an example of a library that was willing to do just that in favoring the students over the collection and look at the fun they’re having.

References:

American Library Association. (2013, February 6). Manufacturing makerspaces. American Libraries Magazine. Retrieved fromhttp://www.americanlibrariesmagazine.org/article/manufacturing-makerspaces

Colegrove, T. (2013, June). Libraries of the Future: Tod Colegrove at TEDxReno [Video File]. Retrieved from http://www.youtube.com/watch?v=RvE0gHhK3ss&feature=youtu.be

Ray, K.L. (2013, October 4). Knowledge creation and the expanding role of the 21st century library. Connecting the Dots of Creative Innovation. Symposium conducted at the meeting of Special Libraries Association: San Diego Chapter, San Diego, California.

Zurier, S. (2013, May 8). College libraries transition to high-tech learning centers. EdTech Magazine. Retrieved from http://www.edtechmagazine.com/higher/article/2013/05/college-libraries-transition-high-tech-learning-centers

Zemirah Lee 2013Zemirah Lee is a graduate student at the San Jose State University School of Library and Information Science, graduating in May 2014. She also works as a Project Manager on an IMLS grant-funded research project studying young adult spaces in public libraries. Zem lives in San Diego, California with her husband and three children.

Badges at the Library – A TTW Guest Post by Megan Egbert

Note from Michael: I posted about Megan’s work here: http://tametheweb.com/2013/09/26/if-you-like-it-put-a-badge-on-it/badge beginnerI remember my exact reaction the first time I heard about Digital Badges. “Hey, these could replace performance reviews!” I exclaimed. Maybe it was due to upcoming performance reviews I didn’t want to complete, maybe it was my deep love for quest based learning, or maybe it was just one of the many things I exclaim in excitement during any given day, but for some reason it stuck. I couldn’t get badges out of my head.

This was several years ago and my excitement over badges has only continued to grow. I’ve experimented with different badge platforms, I’ve earned badges myself and I’ve attended several conference sessions and trainings about badges. The only piece of the puzzle that needed to fall into place was I needed a Director that would say YES. I lucked out when we landed Gretchen Caserotti (the Queen of saying yes) as our new Director.

Although I had originally dreamed of badges replacing performance reviews, I did realize that is a huge overhaul that would take time, testing, and some research behind that type of decision. I decided that a great place to start would be to see if badges could increase our staff’s use of continuing education or professional development.

Step 1: I created this video. When it received a lot of attention I realized I better actually act on this idea.

Step 2: I utilized our staff intranet (which is a Google Page) to create a discussion board for Badges.

Google Group

Step 3:  I started creating badges in Credly based on professional development or continuing education topics that I was aware of, or that pertained to our specific library. I specifically chose Credly because it is very easy to use and there is no design or coding knowledge required. I believe this will allow more staff members to get involved in the process later on.

Row of Badges

Step 4: I decided to pilot the project with a small group of staff members (our branch library staff) so I could survey them on the process. I presented the idea to them at their staff meeting and it was received with a lot of enthusiasm.

See the survey questions here.

Step 5: As I learn about different opportunities I create a corresponding badge and then post it to the discussion board like this.

Badge 23

Each time I tell them what they need to respond with in order to get that specific badge. Sometimes it is something as easy as testing out a new database (create an account, check something out, report back). Sometimes it is more involved, like with #23MobileThings. This is a wonderful opportunity for staff to share what they are learning too. For example, we just subscribed to Zinio. I offered a badge to anyone who would create an account and test it out (which will lead to us being able to better help patrons with it.)

Here is the response from two of the participants.

Zinio

Step 6: I encourage other staff to create Credly accounts so they can issue badges as they ?nd opportunities that could enhance job performance.

What I’ve learned

This is all still very new. I only began piloting it with the branch library staff a few weeks ago. However, already the feedback has been very positive. Three of the six staff members have already participated and others have expressed interest. Many of them quickly bought-in to the ideas since it serves as a personal tracking tool for them (records dates, accomplishments, and pushes badges to outside resources like LinkedIn).

One unforeseen challenge is because the Google Page pushes new posts to people’s email, they often times respond to my challenges through the email instead of on the discussion site. It still works but doesn’t allow for group knowledge sharing about questions or challenges. I’m trying to encourage them to respond via the site even when they get an email noti?cation.

So far nobody has posted opportunities that they have found, they have only responded to mine. I really don’t want this to be a top down project, but I think it will take some time before they get used to the discussion board and then I hope they will post opportunities.

Looking Forward

I am going to present the project to all staff in late November. I want it to be a way to make learning fun, interactive, and available for everyone while also sharpening everyone’s technology skills.  I’m hoping to continue to iron out any kinks before then, so I would love to hear suggestions/feedback!

Megan EgbertMegan Egbert is the Youth Services Supervisor for the Meridian Library District in Meridian, Idaho. Previous to her two years in this position she was a Teen Librarian. Her interests include STEAM education, digital badges, makerspaces, and funny puppets. She can be found at @meganegbert or megan@mld.org.

Don’t You Forget About Me: Reimagining the Shermer High School Learning Resources Center for the Hyperlinked World – A TTW Guest Post by James Yurasek

Saturday, March 24, 1984. Shermer High School, Shermer, Illinois 60062.

Although we only saw it for that one day, one of the greatest collaborations took place in a library.A brain, an athlete, a basket case, a princess, and a criminal each assigned to write an essay of no less than a thousand words describing who they thought they were. One of the things that always struck me when watching the John Hughes classic The Breakfast Club, even long before I started the MLIS program, was how advanced the Shermer High School library was. Hopefully adding to what Jenkins (2006) calls the “Collective Intelligence” of media fans, I hope to explore what detention in this library would look like in 2013.

ShermerThe school comes equipped with fire exits at either end of the library.

In order to do so, we must first look at what this library looked like in 1984. As is traditional for public schools, the library is essentially rectangular (however, it has been given various structures and moldings to suggest a more rounded shape). The majority of the library’s physical holdings are along the perimeter of the two story space. In the center we see a group of six tables. For detention, these are all arranged to face forward (for orientation purposes, we will call the corridor out of the library and towards Dick’s office as the front of the library). However, if we look closer, we can see that some of these desks have rounded edges, suggesting they were meant to be arranged together to form a larger, round table suitable for collaboration. Behind this area, the library has a artwork, a lounge area, and a small bank of computers. Towards the front there is a media center housing audio equipment. The second level also hosts several little rooms that can be used for small meetings.

All of that was way ahead of the times…even more advanced than my high school library in 1990. So we can imagine that, in creating a space for 2013, this library would still remain cutting-edge. I would actually imagine it very similar to the way it was nearly 30 years ago: sans card catalogs, with updated art and architecture, and a much larger complement of computers. We would still see a large area to gather for collaborative efforts (though likely the tables would be the bar-height modular ones), and the media center would boast production equipment for creating video and audio presentations.

I would also like to imagine the administration being creative about how detention is managed. No longer would there be no talking, no moving, and everyone ordered to write their own Saturday morning essays about who they think they are. No, these students in detention would collaborate to blog about it. The computers would not suffer from the techno-banality we heard about in our lecture. They would be fully linked, and these blog posts, from everyone who served in detention, would be accessible to all who wished to see. The blog posts of all who came before, and all who would come after would serve as learning experiences, a means of acknowledging whatever it was that was done wrong, and a reflection of how to not repeat those actions.

In the simplest terms, the most convenient definitions.

So it is here that is probably important for us to stop and think about who we think we are. As librarians, are we the ones who will post threatening “no beverages” signs? Are we the ones who will deny access to social media? The ones that waste time sitting around planning? Or are we the ones who will be forward thinking, allowing for as much chaos as we can stand, and letting our communities help us provide the services they want? Let’s hope for the latter.

Bender - The Breakfast Club

Jenkins, H. (2006). Fans, bloggers, and gamers: exploring participatory culture. New York, NY: New York University Press.

Tanen, N. (Producer), & Hughes, J. (Producer & Director). (1985). The breakfast club [Motion Picture]. United States: Universal Studios.

James Yurasek

 

James Yurasek received his BA in Literature from Sonoma State University. He is currently pursuing his MLIS from SJSU School of Library & Information Science, where he is focusing on emerging technologies.

News: Transformative Social Engagement and the Salzburg Curriculum

Salzburg curriculum post wordleOn October 19th, 2011 a group of library and museum innovators from over 31 countries gathered in Salzburg, Austria to discuss “Libraries and Museums in an Era of Participatory Culture.” During the event co-sponsored by the Salzburg Global Seminar and the Institute of Museum and Library Services, one of the discussion groups developed recommendations for skills needed by librarians and museum professionals in today’s connected and participatory world.

The working group identified the isolation of library skills from museum and other professional skill sets as a weakness, and instead developed a framework for a comprehensive and joint library/museum curriculum. The group focused on the concepts, knowledge, and processes that librarians and museum professionals need to understand and know, realizing that participatory culture has ramifications both for traditional functions and emerging skills. The initial framework was an overview because of limited time, but many seminar participants, including major library science programs and museum continuing education coordinators pledged to use it. By better developing the framework with the original Salzburg participants and by opening the conversation to the entire library and museum worlds, it is proposed that the two systems of education and continuing education will experience positive and possibly unexpected synergistic benefits.

There are benefits to breaking down barriers between these two professions. Participatory culture requires libraries and cultural institutions to be innovative in the ways that they connect with the communities that they serve, not just through the use of technology, but in daily interactions as well. People are invited to explore The Salzburg Curriculum in further detail via the new website. Here are a few highlights:

Transformative Social Engagement

Transformative social engagement is the most essential skill set for information professionals to develop. Most institutions want to positively contribute to the community they serve, but to truly do so requires establishing connections with the community and maintaining those connections with things like activism, advocacy, and relevant public programming.

Technology

Using technology to engage with a community is essential. It is important for information professionals to teach people how to use new technologies, but it’s equally important for professionals to be able to co-learn and co-build with their community.

Management for Participation (Professional Competencies)

Institutions need to have clear goals and be aware of long-term sustainability. Big ideas are a welcome and necessary part of new librarianship, but there must be teamwork to put those big ideas into motion and sustain them. A strong infrastructure within an institution is necessary, but so are strong partnerships with the community. Another important part of participatory culture is teaching others the necessary skills to see projects through so that projects can remain in capable hands.

Asset Management

Asset management is more than just adding items to a collection. Participatory culture requires that institutions remain in constant dialogue with their community to assess what is important to a community and when it’s important to a community. It goes beyond collecting things like books or artifacts and also considers what other resources a community needs.

Cultural Skills

The concept of “culture” can be defined in many ways, ranging from the demographics of the community an institution serves to the environment an institution wishes to create. Developing communication skills is imperative and can impact everything from the way a community perceives the institution (language barriers, etc.) to the types of literacies the institution considers in its programming (such as visual learning vs. hands-on learning).

Knowledge, Learning, and Innovation

Museums and libraries are dynamic spaces where people go to learn and build. Innovation is needed in order to build and maintain strong community ties.

The Salzburg Curriculum is just the beginning. We invite everyone to visit the website and contribute to the conversation!

The working group and initial IMLS grant was lead by Dr. R. David Lankes, Syracuse University, School of Information Studies. The dissemination phase is being lead by Dr. Michael Stephens, San Jose State University, School of Library & Information Science. Melissa Arjona serves as research assistant and site architect.

Please visit the site to explore these ideas and see videos from R. David Lankes: http://salzburg.hyperlib.sjsu.edu

tadlTTW

How Traverse City Really “Uses” Its Library

tadlTTW

 

Nice news story about my home library:

http://www.theticker.tc/story/how-traverse-city-really-uses-its-library

by Lynn Geiger

“I love looking at data of all kinds, but not everyone does,” says TADL Director Metta Landsdale of the system that offers data and insight into material circulation, library use and collection size. “The dashboard presents what I believe is excellent TADL performance in a way that more and more people can absorb and appreciate.”

In addition to those nearly 290,000 adult books, 222,658 children’s books have been checked out in 2013, along with 205,484 movies, 109,578 albums, 17,217 magazines, 31,492 audiobooks and even 2,456 puppets. TC’s most popular read right now, according to circulation figures? First Sight by Danielle Steele. Movie? The James Bond thriller Skyfall. Music? 21 by Adele.

All the data can be viewed district-wide or by each of the six individual libraries. “That allows our champions and our critics to see the value of the different community libraries and how they each serve their communities differently,” adds Lansdale.

Think you see more people in front of a computer than a book when you’ve been at the library lately?

Here’s what the numbers say: 65,504 public computing sessions so far in 2013 by 9,786 users totaling 55,541 hours district-wide. Additionally, it has recorded 76,208 wireless sessions by 14,340 unique devices.

Lansdale says the dashboard’s graphs detailing computer and wireless usage by week illustrate “the pressure on public libraries for continual improvement of broadband to support our visitors with mobile devices and also how the use of public computers, although still strong, is declining.”

Scott Morey, assistant director of technology for TADL, is part of the team that launched the statistical dashboard, created by using common, open-source, free software.

“The interesting thing is we got so many calls and emails from people – from as far away as Spain and Greece – wanting to know how we did it,” Morey says. So the library has published its “how to” for all to see here

Follow-up: A New Librarian’s Promise – A TTW Guest Post by Carlie Graham

Note from Michael: Carlie will be a Participatory Learning Guide for the #hyperlibMOOC this fall. She was a WISE student in my classes at SJSU SLIS. Her ideas below resonate with my teaching and views. Enjoy…

 

As a recent LIS graduate I really don’t feel different, but looking back I think I had an exponential increase in library and life knowledge throughout the second half of my graduate degree. It’s been almost a year since I shared the promises of a then future librarian, so I thought it couldn’t hurt to share those of a new one.

As a new librarian I promise the following to members, colleagues, and to myself that I will:

Stay curious.

Seek out lessons from other industries, related or not. Find everyday examples that could make libraries better.

Stay humble.

Remain open to new ideas and ways of seeing. It’s reassuring to think there’s always someone out there better than me at something—it means I will always learn.

Facilitate.

Go beyond connecting people with collections, and move toward connecting people with people, people with ideas, people with communities, and people with creative tools and spaces.

Save people’s time.

Condense, focus, and seek context when sharing ideas. (And those who know me know how many lines I wrote in school for talking in class. This will be a challenge.)

Add value.

That may be adding a quick video capture or screen shot when demonstrating a database, or being mindful of what I share on social media. More holistically, seek out ways to implement services and programs that add value to community members, and measure that value to make iterative improvements.

Prioritize doing awesome things for my community over pondering philosophical musings of the profession.

That means I will do both, but I will put the community first. That also means taking action. Choosing to focus less on pondering the future of libraries does not excuse me from being a righteous project planner.

Let go of perfection.

Being paralyzed by the fear that a new program won’t measure up to an unseeable future library will most definitely lead to stasis. Being informed and brave, trying a new service, measuring outcomes, then making it better will bring about a positive library future. Mistakes happen; own them and learn.

Be nice and work hard.

That might sometimes mean holding back to preserve the esteem and ideas of others and finding a better time to share my perspective, or maybe even not at all. It also might mean quietly fixing someone else’s mistake because I know they were having a tough day instead of pointing out their error. Not everything needs to be a teachable moment.

Find balance.

I want to bring my best self to serving my community.

I know I will stumble and promise to learn from my mistakes. I hope others help me to continue to learn and grow as I begin my career.

CarlieG1

 

Carlie Graham of Carliebrary Consulting is a Knowledge Management Strategist for ITFO, a communications company in Victoria, British Columbia serving global Fortune 500 companies. Prior to that, Carlie was the manager of Music & Media at the University of Victoria for 11 years, responsible for the creation and development of the Library’s Media Commons. You can find her on Twitter @carliebrary and on her blog http://carliebrary.wordpress.com

Library Card Mosaic

publiclibrarycardmosaic

Steve Campion writes:

I was building a library card gallery (scroll down the page: http://www.wa-list.com/?p=418) and decided to gather them together in one image.  The mosaic came from that.  I think the gallery is pretty cool.  It shows off the individual cards and the variety and vitality of the public libraries across the state.  85% of the libraries — large and small — contributed cards or images for my gallery/mosaic.

Brian Kenney: How to Land a Library Job

I thoroughly enjoy Brian’s columns at Publisher’s Weekly:

http://www.publishersweekly.com/pw/by-topic/industry-news/libraries/article/58574-how-to-land-a-library-job.html

A snip:

Let’s get the bad news out of the way first: if you want to be hired as a librarian, get ready to move. Many of you are probably already in a large city or a university town with a library school, plenty of recent graduates, a public library that hasn’t hired anyone since 2008, and academic libraries that are only making part-time appointments. You’re going to need to look nationally, especially to land that first position.

This is tough love—the sort I ignored back in the early 1980s. When I graduated from library school, the national unemployment rate was nearly 11%, and I refused to leave New York City. As a result, I spent two years cobbling together a living as a circulation clerk before I landed a full-time gig. Today, the wait could be even longer.

 

A personal visit to The Urbana Free Library: A TTW Guest Post by Warren Cheetham

9089638882_16b364b89e_mYesterday morning (Tues 17th June 2013) I found myself at the Urbana Free Library, which is the focus of a lot of attention in library land at the moment. I count it as a professional privilege to have spent two hours with some of the most inspirational public library staff I have ever met. Here I offer a few observations and opinions based on my visit to the library.

I’m travelling through the USA for the next two weeks on a VALA Travel Scholarship, investigating existing and planned projects where fibre-broadband rollouts affect libraries. The twin cities of Champaign and Urbana in Illinois were my first stop, and I met with lots of people from the Graduate School of Library and Information Science, University of IllinoisThe Champaign Public Library, the University’s library serviceUC2B (the Champaign-Urbana broadband company) and The Urbana Free Library. It was a wonderful and inspirational two days.
That morning the local paper’s front page had a story about the library issue creating a lot of news and concern with some people. At the library, I toured the building and spent about an hour speaking with Joel Spencer and Amber Castens, both Adult & Teen Services Librarians. While touring the library, I acknowledged that I had read the news and was aware of the comments about the library. They didn’t shy away from the issue, and it came up briefly several times during our discussion. I didn’t press them on any details, because I was there for other reasons. So we had no in-depth discussion about details, people, decisions, and repercussions.
Two things stood out for me.
1) Joel and Amber are two of the most quietly committed, passionate, caring public library staff I have ever had the privilege to meet. I only spent two hours with them, but you know the feeling you get about people – it’s the way they talked about their jobs, their community, the people they served. You know these people are here for the love of the job, not the pay or conditions.
2) That afternoon as I skimmed some of the ‘news’ and opinions about the issue at Urbana Free Library, I quickly became concerned thatsome decisions, by some people, and the reactions and responses bysome people involved in the library has tarred the whole library staff and service with a similar brush.
We all know that issues are complicated, and it’s easy to oversimplify. It seems this issue has a way to run, so before taking up the pitchforks and racing to the barricades, please take a moment to consider that this is a real workplace, with real people. From my visit, some staff appear to me to be doing a wonderful job delivering some amazing library programs to a community with more than its fair share of challenges. It’s OK to make observations and constructive criticism, but please tread carefully and professionally.
Joel and Amber; Rock on – you’re my new library heroes.

 Warren Cheetham is the Coordinator of Information and Digital Services at CityLibraries Townsville. He has worked in public libraries for twenty-one years, and his professional interests include the application of technology to public libraries, and how to best deliver information services, reader engagement, corporate research services and training to library staff and customers in an online environment.

This post was cross posted at Warren’s blog: http://stainedglasswaterfall.blogspot.com/2013/06/a-personal-visit-to-urbana-free-library_20.html

For more about his study tour: http://broadbandlibraries.net