Categories Office Hours Public libraries are the best platforms for success with community-focused online learning of all sizes. It’s easy to create successful MOOCs in an academic environment. It’s something else to make them successful in a nonacademic environment. Jeff Jarvis, on This Week in Google (9/11/13), discussed the idea of unbundling education from universities, unbundling […]

Office Hours: Infinite Learning


My new “Office Hours” column is up: Other professions (though not journalism) have strict continuing education (CE) requirements. CE, mostly carried out by consortia and state or national associations, is not as formalized for us. Consider this another call for professional development “with teeth.” Professional librarians should be expected […]


Office Hours: The LIS/Library Divide 1

However engaging, thought-provoking, and even polarizing the speakers were at the Future of Academic Libraries Symposium presented by McMaster University and Library Journal, they couldn’t match what five McMaster University students had to say. “Hearing from Our Users: What Students Expect,” moderated by Mike Ridley, CIO and chief librarian at the University of Guelph, offered […]

Office Hours: Listening to student voices

By Michael Stephens I recently had a phone chat with a valued colleague who runs a university library. He had been working hard to streamline staffing and budgets owing to a financial shortfall, while holding steady to a strategic plan anchored in creating useful information and collaboration spaces for the […]

Office Hours: Heretical thoughts

I totally forgot to link to my July column: How might staff development days evolve? I was impressed with the activities at Highland Park Public Library, IL, when I spoke at the library’s staff day a couple of years ago. Staff participated in a live, hands-on “passport to technology” […]

Office Hours: Learning to Learn

Honored to have written a third joint column with Aaron Schmidt! Recent articles from voices in the field of library and information science (LIS) have questioned the value of the MLIS or pointed toward an uncertain and evolving future. Former LJ editor in chief Michael Kelley’s “Can We Talk About the […]

Office Hours: Creating a Library/ LIS Feedback Loop | Office Hours & The User Experience

My new “Office Hours” column is up at Library Journal: It’s a response to this letter last month in LJ by Krystal Taylor, an LIS student at IUPUI Indianapolis: Something quite disturbing is happening to my LIS program…. As of next semester, the program is going almost exclusively to online […]

Office Hours: Lackluster Online Programs? 1

My new column is up at the LJ site: In a discussion after a recent presentation, an educator stood to make a counterpoint to my take on participatory teaching. “I’m paid to have control,” she said. More than one person in the room gasped. I should have directed her to the […]

Office Hours: Lost Control? Not a Problem 2

I for got to post last month’s LJ column here at TTW: I would add other soft skills such as intuition, political awareness, and a willingness to make and learn from our mistakes. Transparency is evolving into an even more clearly defined “full frontal” strategy for some corporations—putting it […]

Office Hours: Essential Soft Skills