On the Library Cluetrain

A Big Mess at Kohl’s (or Corporations, Customers and the Cluetrain)

This fascinates me.

The Church of the Customer blog points out “The Not So Secret Shopper” who visited a Kohl’s Department store and found a mess. Cameraphone in hand, he documented the condition of the retail establisjment and blogged about it.

http://heehawmarketing.typepad.com/hee_haw_marketing/2007/01/hurricane_kohs_.html

The folks at Church of the Customer state:

Here’s the thing: [...]

What a Year! 2006 in Posts, Presentations, Permutations, and … PARTICIPATION! (Updated)

A lot of folks have been looking back at 2006. I realized today what a year it’s been: more library and librarian blogs, RSS gains even more ground, Wikis rule the school (and ALA), IM is embedded directly in pages where our users may find themselves, YouTube offers a way to share a “Ray of [...]

Get a Clue! The Hyperlinked Organization at ALA Techsource

“To the librarian I once overheard saying, “It is my personal duty to make sure we have no typos on anything!” I must say: Don’t miss the forest for the trees, Dear Lady. Typos can be corrected, especially online, and focusing too much on those little details may lead to missing the big picture. You’re [...]

The Faces of ALA Council

The Faces of ALA Council Originally uploaded by mstephens7.

See Jessamyn’s post: http://www.librarian.net/stax/1860

This is exactly what ALA needs. I have to admit I had never seen the faces of some of these folks whose names I do recognize. Thanks ALA… please keep going! I want more! More faces, more humanity…

[...]

ILS Vendors – Are You Reading Blogs?

Paul Miller posts about innovation, Abram and the Cluetrain:

http://blogs.talis.com/panlibus/archives/2006/09/usercentric_inn.php

I trust that our fellow vendors must (by now!) just about be sufficiently Participation Age-aware to read at least one of Panlibus or Stephen’s Lighthouse. Here’s hoping, for the sake of their customers, that they find Patty’s post via one of those routes, have a [...]

Hey iii — How about some Cowbell?

Cowbell Originally uploaded by Wandering Eyre.

Attention Innovative: Get a Clue(train)!

I’ve been telling the librarians I’ve been speaking with to read the Cluetrain Manifesto and apply it to library services. Networked conversations are changing business, and I honestly believe, changing libraries. Look at the incredible discussion, conversation and kerfuffle around the ALA L2 course!

Into my aggregator comes Casey Bisson’s post about Nicole’s post entitled [...]

“We’ll have Second Lunch”

Check out Steve Lawson’s “A biblioblogger visits the local branch library”

http://library.coloradocollege.edu/steve/archives/2006/06/a_biblioblogger.html

My favorite bit?

BRANCH LIBRARIAN: We do have some online innovations here. We allow patrons to pay fines online via PayPal.

BIBLIOBLOGGER: You still have fines? I’m sorry, my friend, but the Cluetrain is about to pull into the station, and you are [...]

Read the Library 2.0 Manifesto

So much of the content over at the ALAL2 Blogs is incredible! Peter Bromberg blew me away today with his L2 Manifesto. He cross-posted at LG. Go here:

http://librarygarden.blogspot.com/2006/05/thoughts-on-ala-bootcamp-l20-manifesto.html

I zipped over to the wiki Peter put up and added these about the human voice and PR speak:

Conversations flourish when participants use a human [...]

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