Just thinking about the Cluetrain and library managers/administrators this morning.
Command-and-control management styles both derive from and reinforce bureaucracy, power tripping and an overall culture of paranoia.
Is your library steeped in a culture of paranoia?
This fascinates me.
The Church of the Customer blog points out “The Not So Secret Shopper” who visited a Kohl’s Department store and found a mess. Cameraphone in hand, he documented the condition of the retail establisjment and blogged about it.
The folks at Church of the Customer state:
Here’s the thing: [...]
A lot of folks have been looking back at 2006. I realized today what a year it’s been: more library and librarian blogs, RSS gains even more ground, Wikis rule the school (and ALA), IM is embedded directly in pages where our users may find themselves, YouTube offers a way to share a “Ray of [...]
“To the librarian I once overheard saying, “It is my personal duty to make sure we have no typos on anything!” I must say: Don’t miss the forest for the trees, Dear Lady. Typos can be corrected, especially online, and focusing too much on those little details may lead to missing the big picture. You’re [...]
The Faces of ALA Council Originally uploaded by mstephens7.
See Jessamyn’s post: http://www.librarian.net/stax/1860
This is exactly what ALA needs. I have to admit I had never seen the faces of some of these folks whose names I do recognize. Thanks ALA… please keep going! I want more! More faces, more humanity…
Paul Miller posts about innovation, Abram and the Cluetrain:
I trust that our fellow vendors must (by now!) just about be sufficiently Participation Age-aware to read at least one of Panlibus or Stephen’s Lighthouse. Here’s hoping, for the sake of their customers, that they find Patty’s post via one of those routes, have a [...]
Cowbell Originally uploaded by Wandering Eyre.
I’ve been telling the librarians I’ve been speaking with to read the Cluetrain Manifesto and apply it to library services. Networked conversations are changing business, and I honestly believe, changing libraries. Look at the incredible discussion, conversation and kerfuffle around the ALA L2 course!
Into my aggregator comes Casey Bisson’s post about Nicole’s post entitled [...]
Check out Steve Lawson’s “A biblioblogger visits the local branch library”
My favorite bit?
BRANCH LIBRARIAN: We do have some online innovations here. We allow patrons to pay fines online via PayPal.
BIBLIOBLOGGER: You still have fines? I’m sorry, my friend, but the Cluetrain is about to pull into the station, and you are [...]