Just thinking about the Cluetrain and library managers/administrators this morning. Command-and-control management styles both derive from and reinforce bureaucracy, power tripping and an overall culture of paranoia. Is your library steeped in a culture of paranoia?
This fascinates me. The Church of the Customer blog points out “The Not So Secret Shopper” who visited a Kohl’s Department store and found a mess. Cameraphone in hand, he documented the condition of the retail establisjment and blogged about it. http://heehawmarketing.typepad.com/hee_haw_marketing/2007/01/hurricane_kohs_.html The folks at Church of the Customer state: […]
A lot of folks have been looking back at 2006. I realized today what a year it’s been: more library and librarian blogs, RSS gains even more ground, Wikis rule the school (and ALA), IM is embedded directly in pages where our users may find themselves, YouTube offers a way […]
“To the librarian I once overheard saying, “It is my personal duty to make sure we have no typos on anything!” I must say: Don’t miss the forest for the trees, Dear Lady. Typos can be corrected, especially online, and focusing too much on those little details may lead to […]
The Faces of ALA Council Originally uploaded by mstephens7. See Jessamyn’s post: http://www.librarian.net/stax/1860 This is exactly what ALA needs. I have to admit I had never seen the faces of some of these folks whose names I do recognize. Thanks ALA… please keep going! I want more! More faces, more […]
Director, are you Blogging?? Via the Church of the Customer Blog: If CEOs blogged, they would save considerable time on hundreds of weekly emails that ask roughly the same types of questions. That’s part of Debbie Weil’s thesis in The Corporate Blogging Book. “Why not do it more efficiently?” she […]
Paul Miller posts about innovation, Abram and the Cluetrain: http://blogs.talis.com/panlibus/archives/2006/09/usercentric_inn.php I trust that our fellow vendors must (by now!) just about be sufficiently Participation Age-aware to read at least one of Panlibus or Stephen’s Lighthouse. Here’s hoping, for the sake of their customers, that they find Patty’s post via one […]
Cowbell Originally uploaded by Wandering Eyre.
I’ve been telling the librarians I’ve been speaking with to read the Cluetrain Manifesto and apply it to library services. Networked conversations are changing business, and I honestly believe, changing libraries. Look at the incredible discussion, conversation and kerfuffle around the ALA L2 course! Into my aggregator comes Casey Bisson’s […]
Check out Steve Lawson’s “A biblioblogger visits the local branch library” http://library.coloradocollege.edu/steve/archives/2006/06/a_biblioblogger.html My favorite bit? BRANCH LIBRARIAN: We do have some online innovations here. We allow patrons to pay fines online via PayPal. BIBLIOBLOGGER: You still have fines? I’m sorry, my friend, but the Cluetrain is about to pull into […]