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December 20, 2007

More Questions to Ask

In our last night of LIS768: Library 2.0 and Social Networking Technologies, we used this post as a way to talk about the future:

http://darmano.typepad.com/logic_emotion/2007/09/questions-for-t.html

I posted about it here back in September:

David Armano ponders digital immigrants and digital natives. He offers up a list of questions for ad/PR agency executives, pondering what kind of answers he might get. I think these might figure well into an interview for that emerging technology librarian job -- or, really, for any librarian job these days...

1. Do you read blogs. Which ones?
2. Do you have a personal blog? What's it about?
3. Do you participate in at least one social network? Which one?
4. Have you ever uploaded a video online? What did you use to do it?
5. What's your favorite search engine. Why?
6. Have you ever used an online classified service like craigslist?
7. Besides making phone calls—how else do you use your mobile phone?
8. Have you ever registered a domain name?
9. Do you use social bookmarks or tagging?
10. Do you use a feed reader of some sort? Which one? Why?

Hmmm.. I wonder how the senior management team of some big libraries might answer these questions.

We created a list of more questions that might come into play as well:

Have you ever watched a YouTube video? Have you posted one?

Have you listened to a podcast? Do you subscribe to any podcasts?

Have you ever edited or added an article to wikipedia?

Do you play games? Video games? Online games?

Have you ever commented on another person's blog?

Do you own an MP3 player?

Have you used Flickr or another image sharing sites?

If you were going to make a video about your library what would you focus on? Highlight?

What 2.0 tool could you teach a class about?

What emerging technology excites you?

What type of collaboration tools have you used online?

How do you communicate internally at your library?

What role if any could open source software play at your library?

Does your library offer tools for content creation to patrons?

What would you ask?


Look What's Hot at Allen County Public Library


Look What's Hot!
Originally uploaded by tscrobinson
Last Friday, I did two presentations for the Allen County Public Library in Fort Wayne, IN. What a treat to work with this incredible Indiana library. I was treated so well - good hot tea before each talk, an incredible lunch where I learned a lot about how they do what they do so well, and a chance to sit down and talk about reading and libraries for one of their video productions. (and I had my picture taken with their Digital Collaborative!)

The online initiatives they've done rock, such as:

http://tametheweb.com/2007/09/conversation_acpl_director_jef.html

http://tametheweb.com/2007/06/allen_county_public_library_20.html

http://tametheweb.com/2007/03/a_day_in_allen_county.html

http://tametheweb.com/2007/01/iacpl.html

http://tametheweb.com/2006/11/that_new_phone_system_youtube.html

Wowza! Please take a look at what ACPL is doing. This is some cutting edge stuff! Thanks to all the folks at ACPL for hosting me and teaching me so much.

Here's Sean Robinson's Flickr Set:

http://flickr.com/photos/14959229@N05/sets/72157603456073984/

Learn More: Wikis

Check out Steve Campion's newest installment - yet another perfect resource for your Learning 2.0 endeavors!

http://librarystream.wordpress.com/2007/12/17/learn-more-wikis/

If you gather a committee, write a draft document, and solicit feedback, you might receive scores of revisions in email and on paper. Compiling all those changes back into a single coherent document could be a long and tedious task. On the other hand, you could create a wiki. That would enable everyone to work on the same collaborative document and compile changes on the fly. A wiki is basically a read/write website open to anyone with permissions.

December 19, 2007

LiBGuides (Updated)

LibGuides

I'm having a great time with my new class this semester. LIS768: Library 2.0 and Social Networking Technologies is an overview of Web 2.0 tools and L2 thinking. I'm using the works of Michael Buckland, Howard Rheingold, Jesse Shera and others to frame what participatory service might mean for libraries in today. Another part of the course focuses on hands on practice and exploration. AND the coolest thing is I am learning with the students. Just a couple of weeks ago, LIS768'er Mick Jacobsen shared his work with LibGuides at Northeastern Illinois University.

Check it out: http://libguides.neiu.edu/

This might be a perfect way to jump in for many academic libraries - especially those just starting out with adding some social features to their Web presence. I do have to agree with Sarah Houghton-Jan, however, who wrote about LibGuides here: http://librarianinblack.typepad.com/librarianinblack/2007/06/libguides.html

LibGuides seems a lot like a swanky-looking wiki with a lot of open source features pulled all together in one place. All in all, I think this would be a really useful product for an academic library, especially for a library where the staff plan on creating new subject guide content regularly.

We are creating subject guides in our library right now for our new website...and looking at this product, I am tempted to jump on it. However, because it's not free, and what we're doing right now is free, I don't feel tempted enough to change gears completely to use this new system.

It does seem a lot like NetVibes on steroids as well to me. I wonder what it would take for some savvy library programmer types to create a free system that does what LibGuides does? I think we're closer than we think.

For more about LibGuides, don't miss Scott Pfitzinger's excellent overview at http://www.bibliotechweb.com/archives/2007/09/25/libguides/

Also: http://libguides.bc.edu/ for another example from Boston College.

UPDATE:

Kim Griggs writes:

Enter that tech savvy library. Oregon State University has released an open source publishing system for and by librarians called ICAP (Interactive Course Assignment Pages)

http://ica.library.oregonstate.edu/about/index.html

Not quite as feature rich as LibGuides, but it may be just what your library needs (and its free)

December 13, 2007

Prize for Staff at Skokie Public Library!


019-B (Medium)
Originally uploaded by theskokieten
...for their "Ten Things" Learning Program.

December 11, 2007

Scriblio 2.3 v4 Released!


New Scriblio theme
Originally uploaded by Scriblio
http://maisonbisson.com/blog/post/12008/scriblio-23-v4-released

Did You Know 2.0?

Conversation at the Social Customer Manifesto

What a perfect tie in to our work in LIS701 last night. A few students shared stories that I just couldn't believe of policies and rules at their institutions and the lack of human conversation that surrounded them.

http://www.socialcustomer.com/2007/12/conversation-is.html

My take: "Conversation" is just that...communication between actual human beings. This process of real conversation happens millions of times, and is only successful when the interactions are real and genuine, transparent and truthful. Conversation is the "root act" that creates transformation.

Read the whole post to see how conversations can start, not with marketing speak or floods of messages but naturally. How are you encouraging conversation at your library? And more importantly, how are you moving toward transparency?

Rethinking Education in a Networked World

From the brilliant danah boyd:

We all care about education and helping youth learn, but why do we only value push mechanisms? As media opens up a culture of osmosis and makes pulling information fun, youth are increasingly disconnected from the world of push. More problematically, because parents and teachers are invested in vetting information and discouraging all other information access, we are failing to teach our youth how to evaluate, interpret, and assess the information that they pull or that which falls out of the sky. In other words, they are completely media illiterate. Unless you're a marketer seeking to capitalize on youth's naiveté, this should worry you.

Read the whole text here:

http://www.danah.org/papers/talks/Pearson2007.html

December 08, 2007

Students 2.0

Via Hey Jude:

http://heyjude.wordpress.com/2007/12/08/students-20-fantastic-initiative/

This will be an initiative to watch:

Administered, designed, edited, and written by a global mix of students of varying ages, interests, voices, and points of view, Students 2.0 will feature content written by both staff writers and guest contributors. From Hawaii and Washington, from St. Louis and Chicago, from Vermont, New York, Scotland, Korea, and other points on the globe, these writings will be united in one central aspect: quality student writing, full-voiced and engaging, about education.

The moment for a student-centered edublogosphere has come. The staff at Students 2.0 invite their adult partners in education to treat their posts as they treat all others: as serious writing, as invitations to their readers to listen, reflect, agree, disagree, extend ideas - and above all, to create new possibilities, understandings, and insights in education.

http://students2oh.org/

December 07, 2007

Dublin City Public Libraries Portal with PageFlakes


DCPL Portal
Originally uploaded by ebyrne41
Eddie Byrne writes:

The portal page I have created which will be the default home page on all the public access PCs in Dublin City Public Libraries. Approved as of today! This is a sneak preview! A Web 2.0 success, it is Pageflakes-based, simple, yet ideal, serving our users and the library service in equal measure. Customisable, PC independent, and satisfying multiple requirements.

SEE www.pageflakes.com/dublincitypubliclibraries/


This is incredible! Look closely, check out what's been included, and add this to the mix of how you might create a start page for your user computers. Well done!

December 05, 2007

Library 2.0: Podcasting

Podcast Group

The podcast group is presenting: how to make great library podcasts and more!

http://librarypodcast.blogspot.com/

http://podcastpractice.blogspot.com/

Library 2.0: Social Tagging & Pathfinders

Tagging as Pathfinder

The tagging group presented on tagging in libraries and created a tag based pathfinder for Chicago.

Delicious: http://del.icio.us/socialtagging

Site: http://www.daniellegustafsonsundell.com/ChicagoPlacesPathfinder.html


ACRL NY Social Software in Academic Libraries

Don't miss the resources and Slideshare of Elyssa Krsoki's presentation to ACRL New York:

http://oedb.org/blogs/ilibrarian/2007/acrl-ny-social-software-in-academic-libraries/

Many HOT examples in her straight-forward, concise style!

December 04, 2007

Here Comes Another Bubble (via Digg)

November 28, 2007

Library 2.0: Library School Toolbar

Toolbar for Dominican GSLIS!

http://gslistoolbar.wordpress.com/

The third group developed a toolbar for the Dominican GSLIS! Students, faculty and staff can download and install the toolbar for instant access to LIS resources. I have officially melted into a puddle on the floor.

Library 2.0: Ning Presentation

LIS768 Project: Ning for a University Library

The second group designed a Ning network for a university library!

http://l2university.ning.com/

They tried to get the ads removed but never heard back from the Ning folks. Take a look. I am impressed!

Library 2.0: Library as Place Presentation

It's group project night in LIS768! The first group just presented on "Library as Place." Checkout the YouTube video that features a visit to the Harold Washington Library in Chicago! The students shot a little video but encountered security enforcing the "no video" policy. Instead, they present their experiences in a Talk Show format.

More Links from the presentation:

http://lizzybee1002.wordpress.com/2007/11/28/library-as-place-presentation/

http://www.flickr.com/groups/libraryspaces/


November 24, 2007

A Bill of Rights for Users of the Social Web

http://opensocialweb.org/2007/09/05/bill-of-rights/

Preamble:
There are already many who support the ideas laid out in this Bill of Rights, but we are actively seeking to grow the roster of those publicly backing the principles and approaches it outlines. That said, this Bill of Rights is not a document “carved in stone” (or written on paper). It is a blog post, and it is intended to spur conversation and debate, which will naturally lead to tweaks of the language. So, let’s get the dialogue going and get as many of the major stakeholders on board as we can!

A Bill of Rights for Users of the Social Web

Authored by Joseph Smarr, Marc Canter, Robert Scoble, and Michael Arrington
September 4, 2007

We publicly assert that all users of the social web are entitled to certain fundamental rights, specifically:

Ownership of their own personal information, including:
their own profile data
the list of people they are connected to
the activity stream of content they create;

Control of whether and how such personal information is shared with others; and

Freedom to grant persistent access to their personal information to trusted external sites.
Sites supporting these rights shall:

Allow their users to syndicate their own profile data, their friends list, and the data that’s shared with them via the service, using a persistent URL or API token and open data formats;

Allow their users to syndicate their own stream of activity outside the site;

Allow their users to link from their profile pages to external identifiers in a public way; and

Allow their users to discover who else they know is also on their site, using the same external identifiers made available for lookup within the service.

Librarians and programers designing social spaces and places for online library users - how does this Bill of Rights fit into your plans? What needs to change in our systems? What can we do better?

If we look to thriving library blogs such as AADL or to Hennepin's phenomenal Bookspace, I think we see these principles at work. What's next?

November 22, 2007

TTW Mailbox: Post Office 2.0

Post Office 2.0

Claire Obrecht, Education/Collection Development Librarian at the Schaumburg Township District Library writes:

Michael:
Really enjoyed your latest presentation at STDL - had heard your previous talk there as well. I spoke to you about the experimental station at our Woodfield Post Office. Apparently it is pretty much a big secret - as nothing has yet appeared on the USPS website about it - even though it has been open for about 2 months. Rather strange that they aren't publicizing it.  Here is an article from our local newspaper the Daily Herald.

Visit post office of the future in Schaumburg:
http://www.dailyherald.com/story/print/?id=59822

Attached are two PDF files of the front and back of the brochure that your personal postal greeter gives you at the door before walking you through your own "postal experience" in their Retail Learning Lab.

(The post office map is produced above)

Thanks Claire! From the news article, this quote that resonates with me: "This is a new way to serve our customer's needs," said Postal Service spokesman Tim Ratliff. "They know when they come in, they're going to get expert service." That's what libraries have been providing all along - expert service.

November 06, 2007

Top Ten Strategic IT

Via Stephen Abram:

http://stephenslighthouse.sirsidynix.com/archives/2007/10/top_10_strategi.html

Social Software
Mashup & Composite Apps
Metadata Management
Web Platform & WOA
Real World Web
Green IT
Business Process Modeling
Unified Communications
Virtualization 2.0
Computing Fabric

Read it all here: http://www.gartner.com/it/page.jsp?id=530109

November 02, 2007

12 weeks to 2.0: An Open Thank You Note to Helene Blowers

YES!

I am at the Schaumburg Township District Library Staff Day today for their staff institute. As I walked in, I saw this poster on the staff bulletin board. Wowza! So to Helene: I saw this and once again realized what a HUGE impact you've had on learning in libraries in the last 15 months. :-) Thank you!

Learning 2.0 changed libraries!

New Look Ning - Ads Removed for Education Use

Hey Jude writes at

http://heyjude.wordpress.com/2007/11/02/let-me-tell-you-about-ning-and-the-new-bonus/

Steve Hargadon writes about the new look Ning! - and how current education users can request to have advertising removed. As a member of the FlatClassroom Project, Classroom 2.0, The Global Education Collaborative, Library 2.0, NextGen Teachers, School 2.0, Stop Cyberbullying, Edublogger World, and lots more. I’m not active really, just drop by sometimes - unless the group is project-based such as The Horizon Project and the Flat Classroom Project.

I especially like the way we can use Ning! to introduce groups of new teachers to the world of robust social networking - sharing information, ideas, videos, movies etc, as well as having a personal space to run a bit of a blog (for those who haven’t got time to ‘go it alone’), a way to discuss and ask questions through the forum….and more!

A great step toward Ning becoming an easy to use, FREE solution for your social networking needs. My students set up a Ning for LIS768. This means we could request removal of the ads as well as possibly creating a larger Ning for the library school that's ad free. I wonder if libraries can make the same request for staff Nings and fledgling patron Nings? If anyone has information or an experience, please let me know!

Casey & Savistinuk on Library 2.0

At Internet Librarian 2007 Liz Lawley said, “You have to figure out what the problem is first before you come up with a solution.” She was referring to the use of Second Life as a method of social interaction with users; however her statement rings true for the general concept of Library 2.0.

Energy focused on implementing new tools and programs is wasted if we don’t know what our users really want. Without knowing that, we create more work for ourselves with hit or miss initiatives.

In the past two years much of the discussion of Library 2.0 has been focused on little things we can do to better serve our users. We try to “get them where they are” by implementing IM reference and creating a presence on social networks such as Flickr, MySpace and Facebook. We attempt to lure them in with gaming nights and rock concerts. These can all be great tools to better serve our users. It is inspiring to see so many libraries creating new ways to reach their users.

However, we have to be careful to not flood ourselves with new projects until we have a clear understanding of what it is we’re trying to do and where we want to go. And in the spirit of Library 2.0, that means first figuring out what our users want and need.


Read the whole post at http://www.librarycrunch.com/2007/10/we_know_what_library_20_is_and.html

October 25, 2007

Managing Your Online Identity

Michael C. Habib writes:

MySpace, Facebook, and other Web 2.0 tools led TIME to name you, yes, you, 2006 Person of the Year. With such notoriety, you might want to see what your online identity says about you. What do potential employers and friends find when they google you? When was the last time you googled yourself? What impression do your MySpace profile and YouTube videos leave? Your blog? What do other people say about you? How much control do you have over what is written about you on the web?

Read the whole article here:

http://www.libraryjournal.com/article/CA6486511.html

Checkout the Skokie Toolbar

http://tools.skokielibrary.info

One of the groups in LIS768 is designing a Dominican GSLIS toolbar for all of our students. I am excited about this most practical project. Oh, and no word on Firefox yet...

Ponder This....

..about the future of the library Web site:

Facebook is the 5th most valuable US Internet company.

Use of the library web site by college students has DROPPED over 50% in the last two years.

1% of information seekers start at the library Web site.

I think it's time the Web Redesign Team at Anytown/Anycollege Library that has been meeting these past few months stopped and seriously considered what this means. Shouldn't part of that time and energy be focused on emerging societal trends? Web trends? User needs? How can we better position the library's resources online? How can we embed those resources and ourselves where both are found?

I love evidence. I love using it as a starting point for making decisions, planning and evaluation. If you haven't considered some recent findings - such as the OCLC reports - it might just be time to do so. Let me know what you think!

8 Laws of Library Technology

http://johnmiedema.wordpress.com/2007/10/23/johns-eight-laws-of-library-technology/

RSS and XML are cooler than you think. RSS is a simple Web 2.0 technology that completely changes our relationship with the web. Instead of having to go to the web, the web comes to you! If you learn nothing else about Web 2.0, learn RSS. It’s a great step toward what’s coming next. If you want to learn the next most important thing, learn XML, god’s gift to the web. XML is a character based data format that allows disparate systems to talk to each other. It is the heart of Web 2.0, which is righteous on so many levels. It is easy to get started; at no cost anyone can micropublish through a blog. These technologies are just the beginning. Keep your eye on these buzzwords: web services, service-oriented archicture, and the semantic web. Librarians are already talking about semantic libraries. There’s lots coming down the pipe.

Indeed! read the whole post. Thanks John.

October 23, 2007

Social Global Digital Shift

Social Global Digital Shift

http://blip.tv/file/441515

I heart David Lee King's creativity with music and video! Please watch.

October 22, 2007

Information Tomorrow

Got my copy too!

I was honored to write the chapter on the Read/Write Web and Libraries for this new book from Information Today edited by Rachel Singer Gordon, my "Tech Tips" partner in crime at Computers in Libraries for the last two years. Information Tomorrow gathers some incredible folks, writing about the future of libraries and technologies. Please check it out. My goal is to use it as a text for a future version of LIS768!

Find out more here: http://books.infotoday.com/books/InformationTomorrow.shtml or here: http://www.lisjobs.com/infotomorrow/

Jenny blogged it here: http://theshiftedlibrarian.com/archives/2007/10/21/get-information-tomorrow-today.html and David Lee King blogged it here: http://www.davidleeking.com/2007/10/19/information-tomorrow-has-finally-arrived/

October 18, 2007

The Web is the Platform. Long Live the Web!

http://www.techcrunch.com/2007/10/18/the-web-is-the-platform/

Another reason to offer multiple browser options! :-)

TTW Mailbox: Virtual Branch Manager Job at Columbus

Joy Bevan writes: Hello, Michael! I am a long-time fan of TTW and thought my fellow readers would be interested in knowing about a newly-created Executive Leadership Team job posting here at the Columbus Metropolitan Library. This position will be responsible for the management of the website, will help direct and oversee our Virtual Branch, and will help guide all web services, among other things. I think it is a tremendous opportunity for someone who has a good vision for library web services!

ClicktoseetheJob
I apologize for not being able to nicely link to the listing; I hope all the information appears. If not, it is available on our website, http://www.columbuslibrary.org, under the "Careers at CML" link.

Thanks for the info, Joy. I'll also share this with my classes so the LIS students can see what their career paths may lead to.

An Interview With John Blyberg

Interview with John Blyberg

Don't miss this from Jaap and Erik -- a video interview with John Blyberg. John discusses AADL 3.0 and the future of libraries.

http://www.obdelft.nl/video/nyday2_final.mov

Another Way to Find Out What Story Your Library is Telling

http://www.davidleeking.com/2007/10/10/tracking-words-with-twitter/

working from library today - walk through downtown and the sound of commerce ringing clear
Back in the stinking library.
Listening to a preschool story group reciting “Diddle Diddle Dumpling My Son John” with a teddy bear at the library.
Library has ALL of the Thin Man movies! Thin Man Marathon! (with cocktails!)
“The library isn’t good for books” Wow. Gwan UCC!
off to the library to get some intense work done before dreamweaver/CSS class this evening (mix in some Game database work on the side pls)
Research at the UM Map library on consumer water usage in Israel and Palestine
sitting in the library missing my lesbians.
sorry thelonedrifter, the library sucks
@addisontodd that’s ’cause you’re illiterate… not the library’s problem
Headding to the library
Technically, you’re not supposed to use the reference computers for MySpace, but maybe if you to add the library’s page to your f-list …
Library is packed with noisy beings, other languages and exposed underwear.
in a library that’s not mine, leeching wifi and writing

October 09, 2007

Every Library Director Should Grant a "License to Play"

Play

Helene Blowers writes:

http://www.librarybytes.com/2007/09/license-to-play.html

One of all things I love seeing most it's the creativity and fun that other libraries have add to their own programs. Today, I stumbled across the “@ play” signs for Lee County’s Play to Learn program and it totally made me laugh out loud.

How cool is it to get a “License to Play” from the Library Director?

Take a look at Lee County's "Play to Learn:" http://library-playtolearn.blogspot.com/

October 07, 2007

Trust & Talking It To Death

From Wearing Scarves Year Round: (emphasis mine)

Yesterday, I walked into the brick wall that was the realization that many of the projects I want to work on at the Northern-most library I might not get to work on. It’s frustrating because I thought I would be able to get a lot of things off the ground and I got excited and invested in that, and then it turned out that the library’s promises of being interested in making themselves more 2.0 and integrating social networking services into their world was not on the level. They do seem to want to do those things, but they don’t trust me to guide them, and that’s the worst part, because that’s obviously the major reason they hired me. Right now, we’re working up to a committee, and I hate committees but that doesn’t mean they can’t still help us get things done. If it takes three months for everyone to talk to death the idea of a blog but then we still get a blog, that’s ok. We get the blog! I’m just afraid there will be lots of talking, and then lots of backing down.

Oh Scarves! I wish you the best with your frustrations and the potentially endless meetings. I advocate for short timelines and a social tools project timeline that not only charts your path to implementation but includes reasoning for using the tools - tied to the mission and vision of your institution.

Ponder this: what's the best tool to start with? I always suggest a library blog, blogging team of authors and comments open. Your situation may be different, possibly some other tool and some other use.

Please keep blogging and let us know how it goes.

Trust & Talking It To Death

From Wearing Scarves Year Round: (emphasis mine)

Yesterday, I walked into the brick wall that was the realization that many of the projects I want to work on at the Northern-most library I might not get to work on. It’s frustrating because I thought I would be able to get a lot of things off the ground and I got excited and invested in that, and then it turned out that the library’s promises of being interested in making themselves more 2.0 and integrating social networking services into their world was not on the level. They do seem to want to do those things, but they don’t trust me to guide them, and that’s the worst part, because that’s obviously the major reason they hired me. Right now, we’re working up to a committee, and I hate committees but that doesn’t mean they can’t still help us get things done. If it takes three months for everyone to talk to death the idea of a blog but then we still get a blog, that’s ok. We get the blog! I’m just afraid there will be lots of talking, and then lots of backing down.

Oh Scarves! I wish you the best with your frustrations and the potentially endless meetings. I advocate for short timelines and a social tools project timeline that not only charts your path to implementation but includes reasoning for using the tools - tied to the mission and vision of your institution.

Ponder this: what's the best tool to start with? I always suggest a library blog, blogging team of authors and comments open. Your situation may be different, possibly some other tool and some other use.

Please keep blogging and let us know how it goes.

Blog Post Gold: Things I'm Enjoying on a Too-Hot October Day

On the benefits of virtual worlds: http://www.smartmobs.com/2007/10/06/real-hope-in-a-virtual-world/

On mapping Wikipedia: http://www.smartmobs.com/2007/10/07/wikipedia-mapping/

On Privacy 2.0 and allowing "opt in" services: http://blog.librarylaw.com/librarylaw/2007/10/privacy-20.html

October 03, 2007

Classroom 2.0 Educators Share Their Experiences

SLJ Rules the School!

Don't miss this article by Steve Hargardon in the new School Library Journal:

http://www.schoollibraryjournal.com/article/CA6484336.html

Blogs, wikis, podcasting, social networks… it seems the entire world has gone 2.0 crazy. Among the followers are educators, who, in ever increasing numbers, are integrating these online, interactive tools into their classrooms and yes, even libraries.

In these profiles, you’ll meet a few of these ordinary, in-the-trenches folks—just like you—who have taken the plunge, launching blogs, signing on to social networks, and stepping up to the podcast mic in order to create innovative learning opportunities that encourage collaboration as never before. While these innovators range widely in their experience and comfort level with technology, every one’s a part of Classroom 2.0 (classroom20.ning.com), a social network for educators exploring new technologies

This article and its accompanying graphics are incredible:

The profiles include images, and little "social network-like" details, such as Nancy's best friend Jackson Browne. This enhances the social connection. If this were online, Nancy might find that school kids hat had a dog or beloved pet might seek her out to chat about animals.

Hurrah for sharing favorites as well -- Project Runway, favorite reads, etc. Note that the links in the profiles WORK - providing more information on each educator.

The last profile features Barbara Barreda, a school principal: Critical to our success has been taking time to build a common vision and understanding. Each month, for example, we hold a “technology playground,” in which teachers explore a variety of basic literacy skills, including effective Web searches, site validity, blogs, and more. From an administrative perspective, it’s essential to provide every opportunity to reduce the teachers work load that allows them the time to explore. My job is to help them sort the important from the urgent, to empower them to try new technologies and to be willing to join them in the trenches.

I would urge the teachers and teacher librarians who may be struggling inside schools and schools systems that don't allow access to social tools to use this article as a discussion starter that may help break those barriers down. Well done to Hargardon and the folks at School Library Journal.

(Disclaimer: I saw a bit of this issue and article last week while visiting the offices of SLJ. I flipped for it then and urge you to take a look.)

Advocates Overcoming IT Resistance to Web 2.0

Article: Advocates Overcoming IT Resistance to Web 2.0

Web 2.0 tools are slowly making their way to corporate users, often under the wings of champions who must work to overcome IT resistance to blogs, wikis, online communities and the like.

For example, Adam Carson said that Morgan Stanley's IT organization at times presented obstacles to his efforts to introduce such technologies to workers at the New York-based financial services firm.

Carson, an associate at Morgan Stanley, initiated the Web 2.0 effort there late last year by creating a network of 1,000 employees at LinkedIn Corp.'s professional networking site, LinkedIn.com. At the start of the effort, he said, "most of our IT department didn't get it. This was all new to them. They had just been stuck in the world of enterprise IT."

I like the word champions in this instance. Are you a champion for social tools in your library? This article is a useful bit of evidence that some could share with their own IT departments - as a discussion starter, a way to generate interest in projects, and as a roadmap of sorts:

Suggestions for Implementing Web 2.0 Tools
-Create Web 2.0 awareness
-Locate supporters in the company.
-Make friends with IT.
-Approach senior management with a proposal.
-Work closely with business units
-Gather and distribute best practices
-Feed the open mouths; don't force it.
-Be patient, because change takes time.

My favorites? "Be patient" is a good one, sometimes patience paired with "feeding the open mouths" can go much farther than other methods for planting seeds with an organization.

The article also points out some valid concerns: launching a bunch of Web 2.0 initiatives at the same time can tax many already overly burdened IT shops and the ease of the tools can lead to covert 2.0-ness:

Young said that despite IT’s warnings, users often implement Web 2.0 tools on their own because “they are so easy to get started.” Such covert implementations are “very, very frustrating for IT departments,” he said. According to a Forrester report released last month, 25% of IT shops are “very concerned” and 53% are “somewhat concerned” about the unsanctioned use of Web 2.0 tools.

A proactive IT department might create a sandbox for library staff to play with blogs, wikis, etc, rather than viewing exploration as unsanctioned. I also like the more formalized approach -- a staff member or team designated as "explorers" looking for benefits:

Lee White, social media champion at the London-based pharmaceutical company, said that he has been given a year to explore how Web 2.0 tools can benefit GlaxoSmithKline. White noted that demand for Web 2.0 tools generally bubbles up from users, unlike the traditional process where IT managers decide what products are used by workers. That shift could create significant challenges to implementing the technology at his firm, he said.

Formalized as a Learning 2.0 course or as part of an Emerging Tech team, this exploration can lead to another valuable step: prototyping. Approach upper management with IT buy in, a proposal and a prototype and our project may be golden. Brian Mathews said it well at Designing Better Libraries:

“When I speak with librarians who are excited about new social technology, they often mention the roadblocks they encounter. The best advice I can give is to use prototyping. Build a proof-of-concept, test it with a few users, and then present it to the powers-that-be. Instead of giving them the chance to shoot down your idea, let them see it first hand, educate them about it, and show them see how it can be adapted. The secret is user needs—if you can demonstrate how your idea addresses a patron (or staff) need then you’ll have greater chance of success.”

Finally, a key quote from the article speaks volumes:

“The whole Enterprise 2.0 thing is a lot more about a cultural shift than a technology shift,” White said.

Maybe this is important to keep in mind: the technology shift is such a given these days, that the people part of it is the most important. Maybe many of your librarians are already there, while IT culture is still moving, learning, exploring. The same could be said for upper management: steeped in closed meetings, "need to know" information and a way of doing business that's been in pace for YEARS. it's pretty darn hard to suddenly drop the opaque curtain and let the whole organization in on the conversation.

So that's why, dear readers, we need to be champions. Champions of new tools, yes, but more so champions of new ways of offering service based soundly on our mission and vision, champions of a more open organizational culture and champions of participatory conversation. How will you be a champion today?

September 25, 2007

Modeling the Role of Blogging in Librarianship: Your Blogging Journey

Measuring a phenomenon requires attention to reliability and validity. I used John Creswell's Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2nd Edition) as a valuable guide to the process. Creswell noted the need for validating qualitative research and describes several primary strategies of doing so, including triangulation, member-checking, use of rich, thick description, clarification of the bias of the researcher, presentation of negative or discrepant information, peer debriefing, use of an external auditor, and prolonged time in the field of study (p. 196).

For my study, I chose to clarify my own biases, detail my prolonged participation in the “field” of the biblioblogosphere, and to present “negative or discrepant information” (Creswell, p. 196) from the study to demonstrate the breadth of responses. My favorite bit was describing my own blogging journey as my prolonged time in the field. I wanted to share it with you here - and ask anyone reading to share as well.


Statement of Bias

Because of the nature of this study, it is important to also self-evaluate. I have been a blogger since 2003, have spoken at library events “evangelizing” the use of blogs by libraries and librarians, and have written extensively in the professional literature on the topic. Connections exist between myself and many of the survey participants. However, the survey was conducted anonymously and only once did a participant identify himself in the response section – with a statement that he knew I would recognize as well as an emoticon smile ☺.
Throughout the coding process I reminded myself to be open to all opinions stated by respondents. I am reporting the results fairly and without bias.


Prolonged Participant in the Biblioblogosphere

I recently spoke on a panel at the Massachusetts Library Association meeting in Sturbridge, Massachusetts. The panel, entitled “Blog’s Eye View,” consisted of Jessa Crispin of BookSlut.com, Jenny Levine of the Shifted Librarian, and me. We were asked to discuss our blogging history and reflect on the practice and our participation. This was a useful experience to prepare for this statement.
After learning about blogs and blogging in 2002, I was inspired to begin blogging in April 2003. I learned as I went along, creating posts, adding links, and sharing my thoughts. Once in awhile, I would get a link from another blogger, pointing traffic my way. It was a thrilling time.

In 2004, I attended the Public Library Association meeting in Seattle and was surprised at the lack of any mention of blogging in the technology sessions. I also applied to an IMLS-funded distance independent doctoral program at the University of North Texas, discussing in my application essay my blog and research interests centered on blogging. Once accepted, I created a new category to blog my experiences in the PhD program. At this time I was also presenting workshops in Indiana libraries about blogging.

I realized Tame the Web was a useful tool, first and foremost as a way to keep track of the links and bits of knowledge I encountered reading LIS blogs. Using categories to organize posts as well as the built-in archive feature made sense for me. 2005 was the year of the Michael Gorman editorial discussed in Chapter 1 and marked my second year in the UNT program. I taught blog workshops at Purdue University Libraries, at the Internet Librarian International conference in London, and at various other conferences that year. Tame the Web continued to generate traffic and response from other blogging librarians as well as multiple comments from readers. I started teaching as an adjunct at Dominican University’s Graduate School of Library and Information Science (GSLIS) and introduced my students to blogging in LIS753, Internet Fundamentals and Design.

In 2006, I applied for a full-time tenure track position at Dominican GSLIS. My presentation for the interview was an overview of library blogging and what it means for the profession. I was offered the position and started teaching full-time in August 2006. That summer I taught blogging workshops in New Jersey, in Connecticut (with Jenny Levine), and via Web conference to a library meeting in New Zealand. I also participated in the opening session of the Public Library of Charlotte Mecklenburg County’s Learning 2.0 program, keynoting a session on social tools with Michael Casey, author of the Library Crunch blog.

I continued blogging and working on this study in 2007. After my proposal defense in April, I put my own blog writing on hiatus until after my dissertation writing was complete. A series of guest authors provided content for me. It was interesting to note that the day I wrote the post I felt sadness, as though I was losing touch with something important. It amazed me how ingrained in my life the act of blogging had become.

Negative or Discrepant Information

While performing the content analysis, negative responses were encountered and noted. Some instances even became part of the coding categories. Respondents pointed out that people could be mean in the biblioblogosphere. Another, when noting what had been learned stated: “While the blogging community is large, it seems too frequently to function as a group of small and ince$tuous cliques.” Another respondent in the same question category stated: “LIS blogosphere is a giant cluster----.”


Those were the methods I chose to prove the validity and reliability of my phenomenological study. What might your own blogging journey be?

TTW Mailbox: PBWiki Presenter Packs & Flickr'ing History

LeAnn Suchy, Reference & Information Literacy Librarian at the College of St. Benedict/St. John's University Clemens Library in St. Joseph, Minnesota writes:

I was one of the people attending your speech at the MN Library 2.0 Summit in Roseville on the 14th of this month. I mentioned information about PBwiki and you asked me to write you a little blurb about it for your blog, so here is the information I know:

PBwiki, an easy-to-use, free wiki program, wants to make presenting information about wikis even easier. If you're giving a presentation about how to use PBwiki or wikis in general, PBwiki has created the PBwiki Presenter Pack that is available for free for your use. All you have to do is apply for the Presenter Pack by giving them a little bit of information about you and your presentation. They will quickly get back to you and send you a free PBwiki t-shirt that you can wear at your presentation and a link to a handful of helpful PDF and PowerPoint documents and videos. They will also give you three free one-year Gold memberships and they ask that you keep one and give two away at your presentation. With Gold memberships, you get even more features for your wiki.

I received my t-shirt within a couple of weeks, even though it stated it could take 6 to 8 weeks, and I have found the information in the Presenter Packs to be very helpful. Also, if you have any suggestions for making the Presenter Packs better, they welcome suggestions. Yay, PBwiki!

And, Michael, I also wanted to share with you the Flickr account I maintain for our libraries. One person at the Summit mentioned the Flickr account when you were talking about Flickr, so I thought I'd share it with you.

http://www.flickr.com/photos/csbsjulibrary/

I make a This Day in History series where I highlight an even in history and showcase books in our collection about that event, and then of course link those books into our catalog. I also take pictures of popular reading shelves (Clemens Reads & Alcuin Reads) and then I give a little blurb about the book and link to our catalog. I also have put tours of our two libraries on there, too, and used the notes feature on the floorplans to link to the pictures. I want to take pictures at events and showcase them but I haven't yet done that. Hopefully with our Art Contest and our Edible Book Festival this coming spring I'll be able to get some of those things up.

Thanks LeAnn! I had no idea trainers could get a Presenter Pack. :-)

September 23, 2007

Modeling the Role of Blogging in Librarianship: Librarian, Why Do You Blog?

Some folks have asked about my dissertation. Last I heard it's number 85 in line for the university reader. So I thought I'd share one of the sections here. This is the analysis of the question "Why do you blog?"

Nice Chart

To share information or insight

Sharing is important to the blogging librarians who responded. For this category, 76 respondents had this response, which is 40% of the total. A prevalent word in this answer set was sharing. Respondents used phrases such as “to contribute to the profession,” “to serve the profession,” and “to inspire.” Two types of information seemed to get shared. One was of a personal nature: “my research” or my “point of view.” A respondent wanted to make sure his or her ideas were “a matter of public record.”

The other type of sharing was done to help or inform others. Many respondents used words such as trends, technologies, resources, articles, sites, bookmarks, announcements, new tools, “cool” stuff, and news combined with the word share or sharing. One respondent noted: “To transmit information to the local LIS community.” Another stated: “To share thoughts and points of view with the LIS community.”

A subset of this category included a few respondents who blogged to show others how it works, with responses such as “to model blogging,” “demonstrate what it can do,” and noting blogging was serving as a role model for other rural libraries.

To participate in a conversation or community

There is a wide discussion playing out online. For this category, 53 respondents had this response, which is 28% of the total. Respondents used words and phrases such as connect, create conversation, “keeping in touch” and finding community. Examples included finding other “techies,” going outside the workplace for academic discussions, and finding others to talk to about issues in LIS.

Other words or phrases derived from responses in this category included getting feedback, bouncing ideas and collaborating with others, looking for a “sounding board,” getting differing opinions, and “inviting the outside in.”

Respondents noted that they participated in a discussion, a dialogue, an exchange, or interaction, and created community through shared discussions. Respondents published blogs because they could participate in issues and take an active stand. Other keywords and descriptors included: engaging, “communicating back and forth with readers,” and keeping conversations going. Respondents noted they were participating in a bigger community.

To archive information or experience

An archive stores information for later use. For this category, 47 respondents had this response, which is 25% of the total. These respondents used descriptors such as collect, organize, track, and preserve to archive information such as links, bookmarks, issues, ideas, thoughts, prospective writing topics, and notes. There was also a thread of descriptors about rediscovery: blogging allowed “refinding and remembering information already encountered.” A respondent noted their blog was “my private online post-it note file.” To others, blogging served as a comprehensive “knowledge management tool.”

These bibliobloggers chronicle or record their experiences. Events, projects, courses, and plans were recorded for processing, development and learning. Bibliobloggers tended to reflect on experiences, including successes and failures. One respondent stated blogging created a “cross directional document for my experience.”

To enhance my professional development

Professional development involves keeping current, learning, and improving skills. For this category, 45 respondents had this response, which is 24% of the total. These bibliobloggers found blogging to be a way to stay up on current news, issues, trends, and technologies. Blogging is a way to stay informed, or to “stay tuned in.” Others noted that it kept their skills up because of their teaching responsibilities. Another respondent reported blogging helped to keep workshop content current. Respondents blog as a motivation to stay in the know. One respondent stated blogging is a way to “force myself” to stay current. Another noted blogging is an “educational exercise to motivate me to keep up to date with LIS news and technology.”

Other threads of this category were to practice and improve writing skills, to explore, to experiment, to use new tools, and to “explore the field beyond my current experience/institution.”

To express my perspective or identity

Bibliobloggers found blogging to be a mechanism that allows them to comment or state opinions on issues. For this category, 44 respondents had this response, which is 23% of the total. It’s a way “to express feelings” or “to have an outlet.” One respondent noted: “I can’t shut up.” Others publish their blogs to focus thoughts or to develop a voice.

In addition to general commenting, others identified as having “something different to say” and being “the only ones” engaged in a certain kind of activity. One reported: “It’s a way to tell my story.” Some noted that it was also a way to vent frustrations with jobs or the profession.

To promote myself or the profession

Blogging can be a promotional tool. For this category, 22 respondents had this response, which is 12% of the total. Respondents used descriptors such as “to promote myself,” to build a reputation, and to create a “live resume.” One respondent noted that blogging was “better than any resume.” Other descriptors included: raise my profile, promote myself as someone who cares about libraries, promote my workshops, build credentials, and “create a name for myself.”

Other respondents stated they were concerned with promoting librarianship, including “promote our field, provide publicity, and “help people understand what librarians do” such as explanations of “invisible activities.” One stated blogging “let the public hear what it’s like to be on this side.”

To have fun

Blogging is fun to some. For this category, 16 respondents had this response, which is 8% of the total. Respondents used descriptors “have fun,” enjoy, or entertain to describe why they blogged. One respondent stated: “Because I enjoy it. I do it for myself. I don't care if no one reads it or not, I just like having the space to put my thoughts.”

Summary Categories by Library Type

Almost half of academic librarians surveyed noted sharing as a reason they blog, while public librarians chose conversation and community before sharing. The most prevalent response for school librarians was “to express my perspective or identity,” while special librarians stated archiving as their most popular reason for blogging. LIS students noted professional development first, while those not working in a library reported sharing as their reason to blog.

The category “to have fun” had the most respondents in the academic and public library groups. No school or special librarians noted fun in their responses.

Sedate Table

Note. Percentage for each category is based on total of 189 valid responses. 20 of 239 responses were not applicable to the study, and 30 of 239 responses were left blank.


Thanks to Stephen Abram for kicking staring me to get this post up (and for a stern talking to in Toronto last February: "Get it done!") - and to Leslie T. Crang who posted his Masters Dissertation in full: http://librarytwopointzero.blogspot.com/2007/09/dissertation-is-now-freely-available-at.html

5 Reasons Why I Love The Photos at Bookspace

Photos at Bookspace - where folks like to read!

http://www.hclib.org/pub/bookspace/photos.cfm

1. It taps into the user-generated content trend.

2. It extends the presence of the library out into a thriving social space.

3. It demonstrates how to easily set up a photo sharing extension of the library - complete with a brief disclaimer.

4. It gets folks to think about what book they would want to pose with.

5. It seamlessly allows patrons to participate with the library in building a unique view of what the library is about.

Thanks Hennepin!

Teachers & Technology: A Rant by David Warlick

I almost lost it when I read, in Cheryl Oats’ comment, “..someone told me they didn’t want to learn one more new thing, they didn’t like new things..“ I would want to ask, “You call yourself a teacher?” Who more than teachers should be willing and eager to learn new things?

Calming myself back down again, I have to remind myself that technology is anything that was invented after you were born. Our kids, as Jeff reminds us, grew up with computers and the Internet. They become so accomplished with these tools because it’s play for them. I think that I took to computers simply because I remembered playing with Legos. Perhaps we need to teach teachers to play again.


http://davidwarlick.com/2cents/2007/09/03/teachers-technology-a-rant/

September 18, 2007

This is Me (Jessamyn Works on the Web)


This is Me
Originally uploaded by jessamyn


September 17, 2007

TTW Mailbox: Mark Larson -- Crazy times call for crazy organizations

Hey Michael:

I'm Mark Larson, former librarian who jumped ship for online publishing (HowStuffWorks.com) and information design. I just finished an old Tom Peters book today, The Tom Peters Seminar: Crazy Times Call for Crazy Organizations. It's over a decade old, but even today the ideas are radical. A number of great lines from the book remind me of the powerful verbs of Library 2.0: listen, re-imagine, change, trust, empower, criticize, grow, stretch, learn...

From Peters' book:

On culture
-The average company, large or small, suffers far more from excess dullness than from excess eccentricity.

On executives as change-leaders

-Quoting Harry Quadracci: "People think the president of an outfit has to be the main organizer. No, the president is the main disorganizer. Everybody 'manages' quite well; whenever anything goes wrong, they take immediate action to make sure nothing will go wrong again. The problem is, nothing new will ever happen, either."

On trust
-If we bosses could appreciate the responsibility and pride that people take in doing things most of us would be tempted to dismiss as mundane, we'd know how to tap a very profound power....The simple fact is that people--a worker--would rather have a good day than a crummy day. She or he would rather invest in the job than not; rather learn on the job than not. It's insulting to suggest otherwise.


On "experience" vs. continuous learning (this anecdote screams "stodgy librarian")
-There's an old story about the departure of an 18-year veteran purchasing staffer from a company. "It's a shame to lose all that experience," one executive said to another. "We didn't lose 18 years' experience," replied the second, "we lost one year's experience repeated 17 times over."


On collaboration
-Quoting: Michael Schrage: "Collaboration is like romance... it can't be routine and predictable."


On curiosity, adventure, criticism
-Consider having each employee submit a one-page essay on (a) the oddest thing I've done this year off the job, (b) the craziest idea I've tried at work (c) my most original screw-up on the job, and off, or (d) the five
stupidest rules we have around here.

---

Excellent stuff, Mark! I'm especially interested in those lists of the "five stupidest rules we have around here." Anyone care to share their list and some suggestions to make them not so stupid or throw them out?

Still hard to use...

Orginal articles from the 80s, 90s

September 16, 2007

Thanks HSLM Members - MN Library 2.0 Summit

I had a great day in Roseville, Minnesota leading a discussion about social tools, adopting a 2.0 philosophy and letting go of the culture of perfect.

Here are more photos.

And here's the crowd:

Minnesota Library 2.0 Summit

Thanks everyone -- and special thnks to Melissa Rethlefsen who organized the event. She wrote about tagging here.

September 12, 2007

On Interviews and the Shadow of City Hall

Michael McGrorty had an interview:

http://librarydust.typepad.com/library_dust/2007/09/down-in-the-bas.html

During the interview I was asked the usual question, "As a new librarian, what would you do to determine the needs of your community of patrons?" My response was as it has always been: “I would do my best to make contact with a broad cross-section of the patrons by any means possible, but especially by the Internet, which is fast, cheap and easily used to communicate ideas and questions, and to receive responses in return." I added that I would immediately establish a personal blog as a means of maintaining a conversation with the patrons, and to introduce them to the use of the Internet and computers in general. I said also that I felt that maintaining a presence on the Internet humanizes the position, makes the library and librarians seem more in the service of the public than merely a box of books across from the city hall.

The whole post is incredibl, so please read it. This sentence resonates: The library needs to figure out if they want to be part of that conversation, or die a slow death in the shadow of city hall.

Michael concludes with a fascinating take on the future of the public library.

Library 2.0 Socks


Library 2.0 Socks
Originally uploaded by mstephens7
I owe a lot of folks a hearty THANK YOU for all sorts of assistance and kindness these past few months. One of those folks is Don Yarman, who attended one of my talks this summer in Ohio. I follow his blog and know that he knits. I commented in the talk how cool it was to see an online connection transform into a real world connection - and Don was knitting during the talk.

Those socks became the L2 socks. :-) Thanks Don!

http://yarmando.blogspot.com/2007/06/library-20-socks.html

Those Pesky Silos

I'm prepping reading lists for my Library 2.0 course, and I happened to come back to this by Brian Mathews:

http://www.lisjobs.com/newsletter/archives/nov06bmathews.htm

His points are all gems, including:

Initiate change. We can't always wait for others to do things; sometimes we have to make changes ourselves. If something is wrong, missing, or inefficient, let's not complain, but let's do something about it. I am inspired by the initiatives of two of my colleagues: Ross Singer, a web applications developer, was dissatisfied with many of the commercial products that we purchase, so he designed a value-added link resolver and is redeveloping the concept of "the library catalog." Bonnie Tijerina, an electronic resources librarian, recognized a gap in conference offerings and organized the Electronic Resources & Libraries Conference to address the need. We should take a solutions-based approach toward problems, and not settle simply for what is offered or for what has been traditionally accepted.

Break the silos. One of the biggest challenges, especially in large libraries, is that of the silo effect. It is easy to let our departmental identity define us; we rally around our "team," and strive to protect our interests. This is a terrible waste of our workforce. While it is easy to talk about the idea of collaboration, how can we make it happen? One way to start breaking down barriers is through social software tools: instant messaging, wikis, blogs, and networking sites. Let staff develop relationships that blend across personal and professional contexts. Opening the channels of communication encourages innovation that stretches across departments. When a problem or goal is identified, allow for the natural resolution process to occur, based upon respect and interest, rather than by title and authority.

I'm also gearing up for some presentations in the next few months. "Break the Silos" is very important in my Hyperlinked Library talks. No one outside the library cares that you only work with periodicals or business reference, they just want an answer or guidance. Keeping silos in a library setting -- and having those silos reflected in the physical space, the online space and the organizational culture - is a problem to avoid. tear them down!

September 06, 2007

10 Questions For The Agency Executive (New Librarian)

At Logic + Emotion:

http://darmano.typepad.com/logic_emotion/2007/09/questions-for-t.html

David Armano ponders digital immigrants and digital natives. He offers up a list of questions for ad/PR agency executives, pondering what kind of answers he might get. I think these might figure well into an interview for that emerging technology librarian job -- or, really, for any librarian job these days...

1. Do you read blogs. Which ones?
2. Do you have a personal blog? What's it about?
3. Do you participate in at least one social network? Which one?
4. Have you ever uploaded a video online? What did you use to do it?
5. What's your favorite search engine. Why?
6. Have you ever used an online classified service like craigslist?
7. Besides making phone calls—how else do you use your mobile phone?
8. Have you ever registered a domain name?
9. Do you use social bookmarks or tagging?
10. Do you use a feed reader of some sort? Which one? Why?

Hmmm.. I wonder how the senior management team of some big libraries might answer these questions.

September 05, 2007

Teaching the Social Web

Don't miss these two articles by Pierce County Library Trainer Steve Campion. Campion offers some excellent tips and insights for teaching the social Web and creating the social library:

http://www.webjunction.org/do/DisplayContent?id=17951

We prepared for the changing nature of the topic by building change into our syllabus. We kept the teacher's outline to two and a half pages and the students' to a single sheet. We offered a two-page glossary of terms and left our website list online to be accessed and adjusted whenever the need arose.

And, as many TTW readers will certainly understand, I heart this:

Learn with your students. Finally, admit that the teacher doesn't know everything. If a website changes a bit or an interesting new tool becomes available a teacher should be willing to learn alongside everyone else. It keeps today's class dynamic, and enriches future classes. It's also the best way I know to encourage your students to keep exploring after the class is over. If you continue to get excited discovering something new after you know so much about the social web already, then perhaps they might feel that, too.

http://www.webjunction.org/do/DisplayContent?id=17981

Apply the social web to the library. Some of our students — newly aware of the tools and dynamics —moved on to become bloggers on the library's website. One lent his talents to recording and editing podcasts. I launched a library Flickr page. A youth services librarian opened a MySpace account. Our webmaster started a wiki. Within only a few months, and with few dollars spent or custom computer code written, we had all the components of a vibrant online social library.

At that point, we were missing only one thing: getting the word out to our patrons. We began receiving comments on our social sites from across the country and around the world, but since our library's media plan hadn't put the social web on its radar, our own patrons knew little of the activity.

Is the "media plan" the same as marketing? If it is, I think that may be one of the hurdles in building and launching the social library online - making sure the library marketing department/person is involved and savvy. Doesn't it seem like sometimes the marketing area is still trapped in the mid 1990's -- producing an email newsletter and still funneling all Web content through one person?

Use Steve's articles as a starting point if you haven't started already - and be sure to include the marketing librarian in the discussions and plans!

September 03, 2007

Job Posting: Emerging/New Tech Reference Librarian & Some 2.0 Thoughts

Rochelle posts a job opening at her library:

http://rochellejustrochelle.typepad.com/copilot/2007/08/job-posting-eme.html

Emerging/New Technology Reference Librarian

The La Crosse Public Library Information Services Team is looking for an energetic library professional who can apply updated practices and perspectives to a traditional reference setting. We seek a team member who will evaluate, teach, coordinate and implement new and emerging technologies, will coordinate the overhaul of our existing web site and who understands 2.0 as a service concept, not just a tech thing. Characteristics desired: evident sense of play and discovery, unflappability in the face of change and ambiguity, and an ability to appreciate existing library and work culture while striving for meaningful transformation. Experience and MLS are preferred but we will consider applications from highly qualified, eager, mature new professionals or those who are nearing completion of a library or information sciences master’s program.

You will work in a popular, well-supported public library located in a community that offers endless outdoor recreational opportunities and a growing arts scene, with the Twin Cities just a short drive north on I-90. Position available immediately, but open until filled. Interviews starting October 1, 2007. Salary range $37-42K, with excellent benefits. For full job description, go to http://www.lacrosselibrary.org/about/employment.htm.

I appreciate this line:

We seek a team member who will evaluate, teach, coordinate and implement new and emerging technologies, will coordinate the overhaul of our existing web site and who understands 2.0 as a service concept, not just a tech thing.

I just finished a draft of a guest column for Serials Review on 2.0 stuff and I included this line: Library 2.0 is much more than a set of Web tools. It’s much more than a library blog or IM screename. A major part of the discussion, sometimes lost in conference presentations and journal articles that center on “cool technologies,” is the application of open, participatory thinking to library services.

This fall, I'll be designing and teaching a new course at Dominican, LIS768: Library 2.0 and Social Networking Technologies, that will examine both the tools and the wider ideas I see coming into play in libraries, such as the job description above. We're using Casey & Savastinuk's Library 2.0 as the text as well as readings from LIS theorists and technology practitioners.

The syllabus is here: http://l2course.wordpress.com/

I'm excited about the new course. We start wednesday night! Look for the students' class blogs soon.

So EASY!


So EASY!
Originally uploaded by mstephens7
I'm writing a CIL article today for Tech Tips for Every librarian on using free social network sites to create communities. In 15 minutes sitting here at Panra Bread in Mishawaka, IN I made this:

http://indianalibrarians.ning.com/

I just can't believe how easy it is these days to create an online presence and community without breaking the BANK!

August 23, 2007

A Year of Learning 2.0

http://www.librarybytes.com/2007/08/year-of-learning-20.html

Helene Blowers writes:

Anyway, it's been a fantastic year and the grassroots success of this program has surpassed my wildest dreams. Funny, when I set out to design and develop the program for PLCMC staff, my initial goal was to reach 125 employees. Never did I imagine that in less than a year later, the program would have been adapted or duplicated by nearly 125 different libraries. :)

So... Thanks all, for not only seeing the potential that these tools have to bring individuals and communities together, but for actually seizing the opportunity. It's been amazing to see the library community connecting all over the globe this past year on a similar mission. And I am truly honored to work in a profession that is so generous, collaborative and sharing.

Rock On Helene! One of the most practical, most useful initiatives I've seen come out of all of the library goodness of 2006 was Learning 2.0. :-)

August 22, 2007

First Monday Podcasts

First Monday Podcasts

http://www.firstmonday.org/podcasts/index.html


August 02, 2007

The Transformation Lab

Via Meg 2.0:

There's a lot there to ponder. I KNOW I will be using this in classes this fall.

Comment: No More Restrictive Policies

Sharon Clapp from the Connecticut State Library comments on this post:

http://tametheweb.com/2007/07/poor_new_mexico_state_library.html

Right after I came aboard at the State Library in CT (just a couple of weeks before I ran my blogging workshop) last year, an edict came down from the higher-ups in state government reminding us that we may be monitored and that use of the computers and/or networks supplied by the state may not be used - even on breaks - to access personal email, to "surf" websites, etc.

People who came to my blog workshop - having already been required to sign off on this internet and email use policy - voiced concern that any web2.0 tech (regardless of type - blogs or other social software, including Flickr and YouTube) did not fit strict interpretation of the internet use policy.

Needless to say, it's hard to innovate in governmental agencies (state libraries included) when there are so many concerns about potential violation of strict policies like this one.

I understand the concerns about potential abuse, but if people are not doing their jobs, it's simple - fire them. Don't make such broad and restrictive policies that you end up stifling the effectiveness of your agencies.

I'd like to see some high-level folks in state government start thinking in new ways about the use of technology - to think about taking advantage of Web2.0 tech to better serve the state's citizens.

In CT, the restrictiveness is not coming from the State Librarian's office, BTW - quite the opposite. I wouldn't be surprised if other State Librarians face the same challenges as ours does.

YES! I can't count how many times folks have said "Why don't you tell that to my governing body?" at presentations. I think it's discussions like these that will slowly (I know, SLOWLY) over time creep up higher and higher. We need to be more vocal, especially higher ups. And we can use states like South Carolina as evidence -- holding that example up as proof that these type of endeavors work.

July 27, 2007

New Mexico State Library Staff Can't Access Flickr, etc.

I've been working on a post about South Carolina's State Library site for TechSource and just caught this at Dr. Curtis Rogers' blog:

I recently found out that staff members at the NM State Library do not have access to Flickr, YouTube, and other social softwares/web based technologies that Libraries are using in the 2.0 world to promote their services, offer IM/Chat reference services, and more. This is a big mistake! If the state library can't access these tools then how are they supposed to do a good job of helping the libraries in the state? This makes no sense to me. Get with the program NM!

I'd hope folks are making plans down in NM to open access for the staff of the state library to sites like YouTube and Flickr. Maybe they are planning a Learning 2.0 program. You gotta love a catalog called SALSA though! :-)

This makes me wonder, are there other state libraries that are blocked from participating with blogs, IM, Flickr, Twitter, etc?

July 26, 2007

Welcome to Your Library. Your World

Poster idea for fall orientation at the University of Guelph -- student of the year. Libraries - steal this idea! Mash up your own!

Thanks KJane!

July 24, 2007

How Do People Participate?

Participation

Who Participates and What are They Doing Online?

Excellent chart at Business Week based on a study Forrester. Take a look!

July 20, 2007

Library Blogger Gold

Playing a bit of catch up, but these posts are rocking my world today:

Dr. Joyce Valenza's Networks: I met Joyce when she and I were still 1.X. It tickles me to see her incredible take on social networks and school librarianship.

Michelle Boule on Crappy Meetings: I've been harping on bad meetings in libraries for years. Michelle's take is priceless and oh so true. Why does it seem that the higher a librarian goes on the administrative ladder, the more he or she wants to convene long meetings that go nowhere?

Lee LeBlanc on what is next for the Social Library: My favorite part? The killer app: LOVE. It's the truth. To me, it's the soul of encouraging the heart in libraries.

David Weinberger on saving the Internet: I am a huge DW fan boy. I get a flutter just reading his twitter posts. This is an excellent piece I will use in the classroom.

Kathryn Greenhill on Six very bad reasons to have a library branch in Second Life: Balanced, engaging and spot on: "The whole point of Library2.0 is to take new web tools and tailor them to your clients’ specific needs. Would a Second Life branch do this?"


Dewey Discord in WSJ

No Dewey Sticker Distributed at ALA Annual

http://online.wsj.com/article/SB118340075827155554.html

Fascinating article that features Jessamyn West, Sarah Houghton-Jan, Karen Schneider and Michael Casey and other librarians weighing in on Maricopa County's Perry Branch Library that opened without using Dewey to organize the collection.

I heart this: "We may want people to spend hours learning our arcane systems, but the reality is they're going to default to the path of least resistance," PubLib's Ms. Schneider said. "We need to be in that path." Oh yes we do!

But it's what's missing from the library that has drawn the most attention: Perry abandoned the Dewey Decimal Classification System for its books, whose spines instead carry labels with plain-English subjects such as "history" and "weddings." Instead of locating books by the traditional numerical system, patrons use a computerized catalog to find out which subject a book has been filed under, and then follow signs posted throughout the library. Many visitors skip the catalog altogether, and just head for the aisles that interest them.

The discussions over Dewey and Google are similar, said Michael Casey, in that they both relate to serving people who don't want to learn a complicated system. Mr. Casey, a librarian and information-technology director in Gwinnett, Ga., who writes a blog called LibraryCrunch, said that during a new branch's recent construction, he began asking plumbers, inspectors and other construction workers whether they used libraries. Most said they couldn't figure out how to find a book, he said. Although it didn't give up Dewey classifications, the branch incorporated more subject signs as a result.

"Librarians like to think that we're indispensable," he said. "While I think that is true to a point, I don't think we should continue to propagate the idea that we're indispensable by keeping a complicated cataloging system."

I was given a "No Dewey" Sticker at ALA and wore it on my name tag. If anyone asked, I told them about Perry Library and that I was pleased some librarians were questioning how we present ourselves. I think that's how we'll learn what works and what doesn't. We'll also learn more about presence in our users lives, as Karen and Michael point out. One librarian stopped me on the exhibit floor and got very agitated. "I love Dewey," she said. "No one needs to change it. It's perfect."

This is perfect for discussion here and in the classroom. I tip my bloggers hat to everyone involved with the Perry Library and this high-profile article.

More coverage is below, featuring Marshall Shore, the innovative librarian at Maricopa who "lead the charge" not to use Dewey.

http://kjzz.org/news/arizona/archives/200707/deweydeath

http://www.myfoxphoenix.com/myfox/pages/Home/Detail?contentId=3734701&version=3&locale=EN-US&layoutCode=VSTY&pageId=1.1.1


July 18, 2007

The Open Door Director

Dear Director - Is your door actually open? How are you talking with all levels of your staff? Are they involved, included, and interested? What's your idea of transparency in your organization?

Today's library director can facilitate transparency by building openness within the organization and using the power of communication to reach out to the community. Open organizations, where staff and public feel free (and safe) to contribute new ideas and suggestions and to play a role in their implementation and evaluation, will win more long-term proponents than closed organizations that hide failures and weaknesses.

Full Text


July 03, 2007

Cell Phones in the Library

SHELF CHECK

Thanks to Amy at Dominican for the heads up!

Play!


A Cheap Lynnetter Knockoff
Originally uploaded by cogdogblog
Play is integral to this thing we call "work" in the new net space, not bounded by walls, old rules of behavior, etc. Where is the carefully drawn line between work and play?

Please click through and read Cogdogblog's comments.

June 29, 2007

Strictly Forbidden

Strictly Forbidden

http://ukwebfocus.wordpress.com/2007/06/29/strictly-forbidden/

Brian Kelly writes: As someone who used to work in a number of IT Service departments I’m aware of potential security implications. But the tone of this notice strikes me as inappropriate.

And it also seems to be out of sync with the trend towards more user-focussed IT Service departments, articulated in the introduction to the UCISA IT Support Staff Symposium 2007 given by David Harrison, UCISA chair who argued that IT Services departments need to stop saying that they are user-focussed and actually mean it.

Brian mentions the work of Michael Nowlan, Director of Information Systems Services at Trinity College Dublin, and sums up:

In an email Michael recently summarised what being user-focussed means to the IT services department at Trinity College Dublin:

Yes before No
Allow before disallow
Open rather than closed
Connect to the network on a device-agnostic basis

I think this is a great summary of what “IT Services 2.0″ should be about. And personally I think it should be strictly forbidden to put up notices containing the words “strictly forbidden” on campuses

June 26, 2007

READ L2 (Thanks Polaris & ALA!)

&t


Polaris offered a READ poster printed as a snazzy 5X7 to anyone who queued up and swiped their card. I ran down to the ITI booth, where the good folks their kindly loaned me a copy of Casey & Savastinuk's Library 2.0 book. Thanks Polaris and ALA!

June 15, 2007

Allen County Public Library 2.0

acpl.info/

Well done, ACPL! I'm impressed with what can be done with some 2.0 tools, determination and a vision. Indiana libraries should take note.

June 14, 2007

Library 2.0 Summit in Mississippi

I just arrived! I'm looking forward to tomorrow. If you are attending, please say HI.

http://www.facebook.com/event.php?eid=2318314612&ref=nf

Library 2.0 Summit at Mississippi State

June 11, 2007

Building a Social Library


Building a Social Library
Originally uploaded by scampion
Hi. I'm Steve Campion, System Trainer for Pierce County Library.

It's honor to be asked by Michael to write a guest posting in his blog because hearing him speak last October motivated me to kick-start an entire social web cirriculum and a flurry of activity here. Susan McBride and I started teaching a popular four hour social web literacy class to staff within two months of Michael's talk. With the social networking buzz going around, our library system created several public blogs, podcasts, a MySpace page, a very active Flickr page, and a wiki.

Not everyone is excited about the possibilities, however. As with any organization, there are early adopters as well as skeptics. First the adopters.

Susan and I teach three social web classes each month. Every ten-student class has filled within two days of the announcement, proving that the enthusiasm is there. Word has gotten out that the course is a lot to absorb yet fun. We have seen the faces of many students light up once they understand social websites like Flickr and Dogster. We have dozens of LibraryThingers swapping account names. One staff member was a novice blogger but used one to full potential when she and her husband traveled to China soon after the class. My favorite compliment came from a woman who passionately dislikes computers: "I was surprised that I didn't HATE the class." LOL. We haven't come close to doing everything I'd like to do with social networking but staff know the terms now and we're talking about new tools and creative interactive possibilities.

We have also heard from people who "don't get into stuff like that." Some staff take the class voluntarily (it will be required this fall, but has been optional so far) only to walk away unconvinced. One woman told me that we have a website for talking to the patrons, but patrons have no interest in talking to us. We try to anticipate that reaction by demonstrating in class how many people are using MySpace, Facebook, YouTube, SecondLife, and the countless other social and gaming sites. This is a societal trend. People are coming to expect interaction online. The younger generations will insist on it soon. Libraries should be prepared. In fact, we should be ahead of the curve if we hope to stay relevant.

The toughest sells are the staff who show no interest in coming to the class. Some people aren't comfortable with change; others simply don't think social networking is a direction the library should pursue. That's a reasonable opinion, but we can't demonstrate what's possible if they aren't willing to attend. I'm confident libraries MUST go in an interactive direction. I'm counting on the success of the class and the enthusiasm of others to win them over. Patience, I remind myself. Patience and determination.

One other critique involved how many blog postings we would need before we could actively advertise to our public. I thought that was a curious perspective. Web 2.0 things are not like library collections. You don't have to gather up a collection and at some critical mass make the whole available. Web 2.0 is much more in the here and now. Their products are like newspaper columns. People will read today's column. In some cases they will read yesterday's. In only the rarest cases will they go back a read columns from a year ago. If motivated, a reader will dash off a letter to the editor - but again it will be for today's column.

Blogs are similar. There are benefits to archiving blogs and making those archives available, but the real interest and interaction is always going to take place in the most recent one or two postings. If these networking tools were a materials collection - like a new audio format - I can see building a collection quietly before you offer it because you need enough material to share. But Web 2.0 has no such limitations and its real value is its contemporary nature and interactive component. You must certainly plan, but you must also follow through and make it happen. It needn't take long: weeks, not months or years.

Many opportunities for customer interaction await us and one of the wonders of the social web is that its tools can reinforce what we already do. A podcast can advertise a program. The program can refer to a blog. An online photo album can showcase the last program and advertise the next. The presentation or forum might excite people you never reached before. Everything can point to the catalog. And customers can comment at every step of the way.

I hope our organization -- and other libraries, too -- don't blow this chance. I'd like to see us move on many projects, fueled by the fresh enthusiasm of the many new social web participants on staff. But no large organization can shift gears suddenly. Some patience must be exercised and some skeptics must be won over. But I'd hate to hesitate for too long. There's so much we could do right now.

Illinois State University Milner Library Library 2.0 Hands On Workshop

Thanks to all at Milner Library for two great days!

June 07, 2007

Meebo in the Library


Meebo in the Library
Originally uploaded by crr29061
Dr. Curtis Rogers writes: Check it out! I think Lander may be the first academic library in SC to be using Meebo for IM Reference! WTG! www.lander.edu/library/jackson

June 05, 2007

Lee County Library Staff in LJ!


Lee County Library Staff in LJ!
Originally uploaded by crr29061
http://curtisrogers.blogspot.com/2007/06/do-something-just-because-it-cool.html

June 04, 2007

Phil's Book Arrived Today


Phil's Book!!! Thanks Phil
Originally uploaded by mstephens7
Thanks Phil! :-)

More Info

May 09, 2007

Thanks Rural Libraries 2.0!


Thanks Rural Libraries 2.0!
Originally uploaded by mstephens7.
Thanks to all the planners and attendees at the Rural Libraries 2.0 conference! We had a wonderful time - both at the conference and paddling in Spider Lake!

Download the full presentation here!

http://rlc2007.blogspot.com/2007/03/conference-activities.html



http://theunlibrarian.net/blog/?p=52



And - while we were speaking, some folks in the audience built a ning network for the conference: http://rlc2007.ning.com/

April 28, 2007

Journey to Library 2.0

http://www.libraryjournal.com/article/CA6431957.html

Robin Hastings writes:

What did we get out of this process? We learned our staff are willing and able to understand the new technologies that our patrons are using. We also learned some specific lessons about presenting this sort of training experience. Next time, we will include the Life Long Learners portion of the PLCMC program—a tutorial that explains the “7 & 1/2 habits” of lifelong learners to help our staff get into the spirit of being self-taught and self-motivated. We will also offer live question-and-answer sessions at least monthly, if not weekly, to help staff understand difficult concepts in person.

We received requests to do traditional classroom training on some of the new tools. For example, staff would like to get to know Flickr better now that they are familiar with what the photo-sharing application does. We are planning to schedule instruction on this when people branch off to learn more about their favorite tools.

This is not the end of our Library Learning 2.0 program. We have plans to continue it into “Library University,” with blogs and teaching resources on different topics, from customer service solutions to Microsoft Office software. This will enable the entire library staff to acquire all kinds of new concepts, skills, and abilities in order to use technologies that are difficult to schedule and teach in a more traditional “classroom” setting. By continuing this program, we'll help our staff learn at their own pace and in their own way while keeping up with the swiftly changing times.

Read the entire article for an overview of how to do a successful Learning 2.0 program. Thanks Robin!

April 27, 2007

Greetings from SWFLN! Naples, Florida

Today I did a "Library 2.0" presentation for some cool folks from the Southwest Florida Library Network at the lovely Collier County Library in Naples, Florida. Thanks to all who attended!

April 21, 2007

RRS Ground Rules


RRS Ground Rules
Originally uploaded by mstephens7.


April 20, 2007

Traits of the 20th Century Librarian

http://lisnews.org/articles/07/04/20/136247.shtml

Why waste your time trying to be a "21st Century Librarian" when you're just going to retire in a few years? You're perfect just the way you are! Stick with the same ol' thing you've been doing since you started working 27 years ago (and hey, don't be afraid to remind everyone of just how long it's been!). To raise the awareness of those around you, here's a list of traits for the 20th Century Librarian.

Fear and loathe change
Leave technology to others
Librarian-centered focus
Be completely ignorant of any/all trends beyond 1975
Use only phones and email for communication (avoid email as much as possible)

Read the whole thing! It's a HOOT!

April 18, 2007

12 Minute definitive Guide to Twitter

Twitter

From one of my favorite researchers:

Fred Stutzman The 12-Minute Definitive Guide to Twitter

The Social Library


"Society has determined what the library of the past has been, and it is
society that will determine what the library of the future shall be." Jesse Shera, The Foundations of Education for Librarianship


Via the Social Customer Manifesto:

http://www.socialcustomer.com/2007/04/from_transactio.html

Interesting piece that supports many of the statements we've been discussing. The Social library is a "shop" as well.

...a shop which ignores the attributes of 2.0 is a shop with a limited shelf life. Why?
1. Consumers want to co-create. If your shop site doesn't allow the community of users to share their ideas about what it should sell, rate what is on sale, come together to propose improvements to what is on sale etc etc - you're locking out all the value of the network. Let members of your community pitch next year's ideas, rate them and shape them - and big up the things they love. If they score down some items - don't sell them. The community has spoken.

Same goes for libraries: involve users in planning, hear them, act. repeat.

2. Two-way flow of communication beats the market: How do you know what your users want NEXT. The market shows you what they want now, and also what they don't want - but it can never tell you what next year's hit or miss is. Your community can - if you're engaged in a two-way flow. This is genuine 'consumer insight' based on real conversations with real people - not on generalised assumptions that "we know our market".

Blogs, community portals, wikis, etc all allow conversations. Is your library in the conversation business yet? This is so important for the future. It may make or break some libraries. I'm serious.

3. Convergence of buyer/seller/product developer/user/employee: If the employee and the user is converging in the concept of user generated content - the same can be said of communities of people trading together. eBay writes this large: The buyer and the seller converge. The buyer is also converging with the developer/designer (think BMW cars for a solid example happening now - the customer customises). This is a 3-dimensional version of a person - not a one dimensional "treat me as the customer... and only the customer" approach. In a 'shop' community environment one person can be a buyer/seller/developer/user/employee

How are our users customizing their library experience. How does the online presence welcome them? Last night, I wrestled with a library catalog for 15 minutes. The search screens offered no help. The mechanism for logging into my account was not explained. I simply gave up. I kept thinking "The user is not broken." :-)

4. Trust is communal: Trust is now created in a wiki-way. The social tools of 2.0 (eg diigo) make it ever easier for people to share what they think of a product or a supplier with their community, rapidly and in a way that is much more readily trusted by most consumers than old-style marketing messages. Sony tells you its PlayStation 3 is the dog's. The community tells them its made a heap of mistakes (1.1m views on YouTube of How to Kill a Brand 1.1m of PS3 vs Wii - apple style). How does your shop help the community decide what to trust?

I love this. Consumers do trust these mechanisms more. Do you trust TripAdvisor's community of users and reviews for example? I do. I read a handful of hotel reviews and make a decision. Much better than the corporate hotel site.

How do libraries help the community decide what to trust. To me, that's a big part of our mission. Context. Resources. Trust.

April 17, 2007

The Naked Library (or Radical Transparency for LJ)

Transparent Library Graphic Michael Casey and I are writing our next column for LJ's The Transparent Library and we realized what a perfect place to discuss the recent Wired piece "The Naked CEO" by Clive Thompson. Thompson blogged about the article while writing the piece and asked for input.

At his blog, Thompson sums up so much of what we've been discussing about the advent of web 2.0, Library 2.0 and the almost-left-the-station Cluetrain:

Reputation Is Everything: Google isn't a search engine. Google is a reputation-managment system. What do we search for, anyway? Mostly people, products, ideas -- and what we want to know are, what do other people think about this stuff? All this blogging, Flickring, MySpacing, journaling -- and, most of all, linking -- has transformed the Internet into a world where it's incredibly easy to figure out what the world thinks about you, your neighbor, the company you work for, or the stuff you were blabbing about four years ago. It might seem paradoxical, but in a situation like that, it's better to be an active participant in the ongoing conversation than to stand off and refuse to participate. Because, okay, let's say you don't want to blog, or to Flickr, or to participate in online discussion threads. That means the next time someone Googles you they'll find ... everything that everyone else has said about you, rather than the stuff you've said yourself. (Again -- just ask Sony about this one.) The only way to improve and buff your reputation is to dive in and participate. Be open. Be generous. Throw stuff out there -- your thoughts, your ideas, your personality. Trust comes from transparency.

Let's try this. We'd love to hear from directors, librarians, library staff -- heck even users. Please comment here or at LibraryCrunch.

Some points to ponder:

What does it mean to be radically transparent?
How closely tied to radical trust is it?
Is secrecy dead?
What reputation do you want your library to have?

April 10, 2007

We're Doing a Signing in Texas!

Jenny and I are presenting "Library 2.0: User-Centric Technologies and Environments" Thursday morning at the Texas Library Association from 10:15am until 11:50. Afterward, ALA TechSource has asked us to swing by the booth (Booth # 2741) and sign copies of our Library Technology Reports. I signed at ALA MidWinter and it was fun meeting the folks who stopped by. If you are attending TxLA, please stop by and say HI.

Web 2.0 & Libraries

Gaming & Libraries

AND I can't wait to get my hands on a copy of the just released, sure-to-be sizzling hot new issue by Sarah Houghton-Jan: Technology Competencies and Training for Libraries. If you are inviolved in designing or delivering training in libraries, or the person that manages staff development, this is one to read and use. Well done Sarah!

April 04, 2007

Information Design for the New Web

My heart is breaking that I will miss Ellyssa Kroski's presentation at CIL on Monday, April 16th. THIS IS ONE NOT TO MISS!

http://infotangle.blogsome.com/2007/04/02/information-design-for-the-new-web/

Information design for the Web has changed.

People are changing the way that they consume online information, as well as their expectations about its delivery. The social nature of the Web brings with it an expectation of interaction with information and modern Web design is reflecting that. There are now alternate forms of navigation including the ability to browse by user, tag clouds, tabbed navigation etc. Advances in technology along with these shifts in user expectations are affecting the way that information is laid out on a webpage. Today’s websites are aiming for intuitive and usable interfaces which are continuously evolving in response to user needs. Website designers are approaching information design differently and designing simple, interactive websites which incorporate advancements in Web interface design, current Web philosophies, and user needs. Information design for the New Web is simple, it is social, and it embraces alternate forms of navigation.

April 02, 2007

Library 2.0! The books arrived!


the books arrived!
Originally uploaded by Michael Casey.


March 29, 2007

The Transparent Library: A New Library Journal Column

Michael Casey and I have some good news. We'll be writing a monthly column in Library Journal starting next week. It's called "The Transparent Library", a title we like a lot. We'll be applying some of our thinking and inspiration to organizational culture and libraries, with a slant towards technology as well. We're very happy to be in LJ because each month the columns will be made freely available on web for easy linking.

Here's just a bit from the first one:
The cultural and social shift we've observed, highlighted by Wade
Roush's idea of continuous computing and the advent of blogs, wikis,
and the rise of the citizen journalist, armed with a cellphone camera
and a desire for fairness and openness, has created a great stir in
business and the non-profit sector. How can businesses, now blogged
about and scrutinized by a thousand plus blogging voices, respond in
such an open, online environment? The Cluetrain Manifesto, published
in 1999 urged business to speak with a human voice online. In 2007,
the social world of "continuous computing" demands it.

So to help set the path for this column we'd like to briefly examine
the four key components of the transparent library; open
communications, learning to learn, adapting to change, and scanning
the horizon. What prevents a library from being transparent?
Barriers. Roadblocks. Inability to change. The Culture of perfect. In
future columns we'll explore these ideas and offer solutions for
those struggling with new models of service, technology and a
decidedly opaque climate.

Learning 2.0 at WIRED Online

Woohoo!

http://www.wired.com/culture/education/news/2007/03/learning2_0

Public Library Geeks Take Web 2.0 to the Stacks

When the IT director at North Carolina's Charlotte & Mecklenburg County public library began training staff in the latest web technologies, she lured reluctant participants with bribes -- a free MP3 player and the chance to win a laptop.

Six months later, the program they developed is the real prize. Learning 2.0, developed by public services technology director Helene Blowers, has become a surprise grassroots hit, available for free on the web and adopted by dozens of other libraries around the globe.

Read the whole article!

March 28, 2007

ALA Ning Network


ALA Ning
Originally uploaded by mstephens7.
The American Library Association is the nation's oldest and largest membership organization dedicated to the future of libraries and the profession. We rock.

Check it out: http://alamembers.ning.com/

How to use Web 2.0 in your library

Phil Bradley announces his new book! Phil edited my training book a few years ago for its British release. I look forward to this one.

The Web 2.0 and social software explosion has the capability to transform the online profile of libraries and help reach out to tech-savvy young users to whom the library may otherwise be invisible. Libraries can now easily collaborate and create online communities, as well as explore new ways in which to communicate with, educate and attract new users - and also to market themselves.

This new book from acclaimed author Phil Bradley takes a clear and practical approach as it explains exactly how to use the different types of Web 2.0 technologies, and shows how libraries can get the most out of them (using case studies). Illustrations help guide readers through each step of creating a range of resources, and a companion website, including podcasts from the author, ensures readers are kept up to date with developments in this highly dynamic and fast-moving area. Coverage includes:

introduction to Web 2.0 and Library 2.0
bookmarking services
photographic services
creating your own search engines
sharing material with others
basic housekeeping utilities
collaborating with others
webpage and website annotation
online calendars
creating networks
multimedia
weblogs & RSS
the use of instant messaging in a library context.

March 27, 2007

Academic Libraries & 2.0

http://babyboomerlibrarian.blogspot.com/2005/11/academic-libraries-and-library-20.html

From Bill Drew comes an update to a post he wrote in November 2005. Bill created the Library 2.0 ning network and notes:

Library 2.0 is not always about replacing more traditional services. It is about extending those services into new areas and starting new ones. It is not change for the sake of change.

March 20, 2007

L2 Lens is Up for Lens of the Year!

Jenny and I just received this about the L2 Lens http://www.squidoo.com/library20/ :

CONGRATULATIONS!

One of your lenses has been nominated for Squidoo's Lens of the Year award. To celebrate turning 1 year and 100,000 lenses older, we took our previous Lens of the Day winners (yep, that's you) and lined them up, to see which lens our lensmasters and readers think is simply THE best.

http://www.squidoo.com/thelensoftheyear

The voting is already running wild, so get in there and thumbs up your favorites. It's okay to invite your friends to vote for your lens too. We'll announce the winner on Friday March 30.
Many thanks for these truly clever, truly diverse, truly fantastic lenses. You're already the best of the best in our book!

Megan Casey
Editor in Chief

Pretty exciting when a library-related lens gets noticed! Please swing by and vote if you are so inclined. All proceeds go to the Squido Charities.

March 19, 2007

On Academic Libraries

I am more aware of the role of academic libraries with students and faculty in my first year at Dominican. The Rebecca Crown Library serves our GSLIS students and the whole Dominican community of students, faculty and staff. I am fascinated to see how the library is used, what my students say about it and if they use it at all. Frankly, many GSLIS students use a closer-to-them library or their own library where they work.

This year, I've toured a few academic libraries, given talks in them and discussed services with their librarians. It makes me happy to see innovation and new ways of reaching out to students. So into my aggregator come two interesting bits that illustrate the potential and promise of the academic library.

The Ubiquitous Librarian (who ROCKS as an academic library blogger), ponders marketing the library:

A group is gathered around a computer. It’s an active conversation. One of them uses a laptop to search for graphics. Another flips through a pile of PDF articles. A whiteboard beside them is scribbled with notes. They are working together on a project. The Library enables them to be connected, the synergy, collaboration, and all that stuff.
We see the group again. This time they are dressed up and off in a room making final preparations before they head off to class to give a presentation. A PowerPoint slide is projected on a screen and one of the members fixes a typo. Another makes photocopies of a handout. One of the guys is struggling with his tie and a group member helps him out. They get ready to rehearse one more time.

Love it! The library provides space for collaboration. Technology too. Then this passage really spells out Brian's thinking:

This is the kind of advertising I want to see. Don’t tell me you have a million books, and offer classes, and have great reference assistance—show me! I kind of think we overemphasize quality, rather than utility. Give me context that applies to my life. Why should I use the library? Why do I care? Build stories that show snapshots of patron use. Give me a potential need and solution. And make it real. It can’t be someone reading a script, or looking too posed. It can’t be too neat or too obvious. I don’t want generic examples of how wonderful the Library is or how to use Boolean or telling me how important peer review journals are and how bad Wikipedia is. Show me what my peers are doing. Make me think “huh.” Redefine the Library through actions.

Heck yeah! We need more of this kind of thinking! Next, I see this image in this set from Mary Carmen's pictures of the NCSU libraries: (Corrected! She works there now!)

Reference Desk

My favorite part is the description of the picture: This is the reference service point. Students are also able to borrow laptops, ipods, digital cameras and camcorders here. The library loans devices for students to use in their coursework! This fits so perfectly with Brian's vision above of a "collabratory" of space, technology, and students. Heck, I want to go to NCSU and borrow an iPod!

Look at this one. A whiteboard on wheels, yet another example that Brian used above, is available for group study areas. Public libraries could use these as well.

And Mary notes on the set: The NCSU Libraries celebrated the opening of the newly renovated space in the East Wing. The library celebrated with a series of events that included live musical performances, gaming and free food and drink. Find out what is happening at the Learning Commons on the library website: http://www.lib.ncsu.edu/learningcommons/.

Commons

WOW! This is an incredible page - interactive for sure, and well-designed. What CMS is running this? Does anyone know? NCSU Librarians? I am impressed! There's something pleasantly familiar about it as well.. that sort of blog-like, social site, human feeling interface. The use of music and gaming says a lot about the philosophy of this library as well.

It will be very interesting to see how other academic libraries adopt such 2.0 features both physically and virtually. I'm reminded of the WSJ article I just linked to:

At Minnesota State University Moorhead, collection-management librarian Larry Schwartz finds himself explaining to students that books are shelved by call numbers. "There's concern in Libraryland about how we should serve these people who grew up with computers," he says.

Matthew Kessler, a student I know at Western Michigan University, proudly avoids the school library. Given all the books and magazines it houses, "that place is a firetrap. I don't go in there," he says, only half-jokingly.

I have to wonder would Matthew be more willing to use the NCSU Learning Commons to take advantage of the technology and space? And does WMU have similar offerings and he just doesn't know it? Keywords for this post and for planning your future academic library services: marketing, interactivity, commons, space, gaming, connection, synergy.


March 09, 2007

OCLC Symposium Video: Who's Watching YOUR Space?

OCLC Symposium Video: Who's Watching YOUR Space?

http://www.youtube.com/watch?v=vCVuzNo1EDo

Take a look at this highlight video from the OCLC Symposium - it's pretty darn HOT!

http://www.oclc.org/reports/privacyandtrust/default.htm

March 07, 2007

Yup, I'm on Twitter


Yup, I'm on Twitter
Originally uploaded by mstephens7.
http://twitter.com/mstephens7

http://www.davidleeking.com/2007/03/06/twitter-anyone/

March 05, 2007

Web 2.0 for Librarians and Information Professionals

Get a load of that cover! Ellyssa notes on the Flickr page - please click through and read the comments -- that she pulled the words out of the text of the book. Allow me a HOTTER that HOT! I can't wait to see it!

February 21, 2007

Press Release: From Illinois Library Association


For immediate release
From: Robert P. Doyle
Illinois Library Association
phone: (312) 644-1896
fax: (312) 644-1899
e-mail: ila@ila.org
http://www.ila.org


Provide Senator Matt Murphy with Your Comments on Banning Social Networking Sites on Thursday, 22 February 2007

The Daily Herald reported today that Senator Matt Murphy (R-27, Palatine) will host an online chat tomorrow night, Thursday, 22 February 2007, about Senate Bill (SB) 1682, which would ban social networking sites in public libraries and public schools.

The proposal, which Murphy's office claims is the only one in the nation that calls for a complete ban on these sites, has been a hot topic since it was introduced February 9, according to the Daily Herald. The bill has since been referred to the Illinois General Assembly Senate Rules Committee.

It should be noted that the U.S. Senate is again considering a law that jeopardizes E-rate funding for libraries that do not limit minors' use of social networking sites-a replay of the Deleting Online Predators Act (DOPA) of 2006, which passed the U.S. House of Representatives by 410-15 in July 2006 but died in the Senate. Proposed laws in Georgia (S.B. 59) and North Carolina (S.B. 132) go after the owners of social networking sites and would force them to prevent minors from creating or maintaining a Web page without parental permission. Companies would also be required-in those two states-to allow parents or guardians to have access to their children's pages at all times.

Murphy's live online discussion will be held 5:30 to 6:30 P.M. Thursday at his blog, http://senmattmurphy.blogspot.com. The freshman senator will answer questions people have on his bill.

"The intention here is to advance a dialogue about the role the state can play in helping parents protect their kids," said Murphy.

Last year, the U.S. House voted to require schools and libraries receiving E-rate funds to block access to social networking sites, but the measure was never considered in the U.S. Senate. Murphy said the federal talks are one impetus behind his proposal.

ILA members are urged (1) to participate; (2) be respectful but firm; (3) focus on education as the answer; and (4) develop your own talking points, i.e., use your language, your local examples, but read and think about the following talking points:

Talking Points
ILA supports the goal of protecting children from online predators. One of the primary concerns of the library community is the safety of children. We know that the best way to protect children is to teach them to guard their privacy and make wise choices. To this end, libraries across the state offer instruction on safe Internet use.

1) Education, not laws blocking access, is the key to safe use of the Internet. Libraries and schools are places where kids learn essential information literacy skills that go far beyond computer instruction and Web searching. Indeed, Senate Bill (SB) 1682 would block usage of these sites in the very environments where librarians and teachers can instruct students on how to use all kinds of applications safely and effectively and where kids can learn to report and avoid unsafe sites.

2) Limiting access to social networking sites in schools and libraries will have little impact on the overall problem since young people access these collaborative sites from many locations and over a period of time. If children are going to get into trouble online, chances are it won't be at school or at the library. They'll be home, they'll be at a friend's house, or they could even be using their mobile phones completely apart from adult supervision. Schools and libraries are relatively protected environments where adults are never far away and, for the most part, computers are in public locations that make it difficult for users to hide what they're doing.

3) While seeking to protect children from predators, Senate Bill (SB) 1682 would impact a wide range of social networking sites that are used daily by millions of Americans. Senate Bill (SB) 1682 is much too broad. It proposes to block access to beneficial collaborative Web applications and resources.

4) Senate Bill (SB) 1682 ignores the value of interactive Web applications. New Internet-based applications for collaboration, business, and learning are becoming increasingly important, and young people must be prepared to thrive in a work environment where meetings take place online, and where online networks are essential communication tools.

5) Local decision making --- not state law --- is the way to solve the problems addressed by Senate Bill (SB) 1682.

6) Senate Bill (SB) 1682 would restrict access to technology in the communities that need public access most. Senate Bill (SB) 1682 denies the students and library users in schools and libraries in the poorest communities from accessing appropriate content and from learning how best to safely manage their own Internet access in consultation with librarians and teachers.

7) School officials note they are faced with a new problem of monitoring students' and teachers' use of the Internet on personal laptops on school grounds.

8) Libraries do need help to accelerate their efforts to provide Internet and information literacy education and safety programs for kids, teens, parents, and caregivers. If people were more well informed about social networking sites and knew and used basic Internet safety tips, the cloud of fear may decline and that success rate for sexual predators will be dramatically reduced. We need your help, Senator Matt Murphy, in funding an educational campaign now. Will you support us?

For additional information on this topic, please read "DOPA and the Participation Gap," October 2006 ILA Reporter, pp. 16-21. Available at http://www.ila.org/advocacy/pdf/DOPA.pdf


Next ILA Executive Board Meeting
A half-day strategic planning meeting will be held on Thursday, 22 February 2007, 1:00-5:00 P.M. at Metropolitan Library System, Burr Ridge. The next day the ILA Executive Board will meet at the same location for its Friday, 23 February 2007 meeting, beginning at 9:00 A.M. Meetings are open and attendance is welcomed.

-end-

ALA 2.0 Notes

Brian Gray points to all the ALA 2.0 goodness:

http://wikis.ala.org/readwriteconnect/index.php/Main_Page

And Jenny Levine notes some of her favorite ALA 2.0 bits as well:

http://www.theshiftedlibrarian.com/archives/2007/02/20/things_ive_learned_from_ala_20_lately.html

On the Knowledge Commons

Great stuff from Hey Jude:

http://heyjude.wordpress.com/2007/02/19/2020-vision-shaping-the-future-through-dialogue/

I wonder if such a Knowledge Commons, shaped by Creativity NOT Productivity would need to encompass the following:

Reading materials for pleasure and study
Information retrieval and critical analysis support
Learning activities & Social activities
Academic writing guidance
Special education learning support for all ranges
Information technology support - technical and design support
Multimedia design and production facilities
‘Traditional’ bibliographic services
24/7 Learning support

Take the Des Plaines Public Library to Web 2.0

From a few folks, including one of my students in 753 comes this job at DuPage Library System here in Illinois:

Web Services Librarian
(Full time) Wanted! A digital native to take the Des Plaines Public Library to Web 2.0 and beyond. Do you blog, IM, or wiki? Must be able to envision how these and other emerging technologies can be used to create excellent patron service. This unique position reports to the library director and bridges all departments to make things happen. Therefore, people skills also a must. Required: MLS and three years professional library experience. Salary range: $45,030-60,888 with a complete fringe benefit package. Resumes must be received no later than March 12, 2007 by 5:00 p.m. Send to: City of Des Plaines, Human Resources Dept., 1420 Miner St., Des Plaines, IL 60016, 847/391-5486 or fax 847/391-5484 or email hrs @ desplaines.org. EOE/M/F.

http://dls.typepad.com/news/jobs_careers/index.html

February 20, 2007

Hurrah! A Better Bill out of Illinois: Internet Safety Education Act

Steve at Teach42 notes another, more sane bill introduced by an Illinois senator:

http://www.teach42.com/2007/02/20/illinois-legislation-the-ugly-and-the-really-really-good/

I know Will says that he thinks things may get worse before they get better, but I did notice something while exploring the Illinois General Assembly website that gives me a little bit of hope. Matt Murphy wasn’t the only one to submit an bill to protect children from the internet that day.

Senator Dan Kotowski also submitted an act, this one titled the Internet Safety Education Act. Sounds good already doesn’t it? It has the word Internet accompanied by ‘Safety’ and ‘Education’. Now, that doesn’t sound as flashy as Deleting Online Predators, or Social Networking Website Prohibition Act, but maybe something good can come of it. Let’s check out the summary.

Creates the Internet Safety Education Act to inform and protect students from inappropriate or illegal communications and solicitation and to require school districts to provide education about Internet threats and risks. Creates the Internet Safety Education Alliance under the authority of the Office of the Attorney General. Amends the State Finance Act to create the Internet Safety Education Fund. Amends the School Code to mandate the provision by every public school of instruction and discussion on effective methods by which students may recognize and report inappropriate, illegal, or threatening communications on the Internet on or before the start of the 2008-2009 school year.

You should really read through the entire bill. There’s quotable gems throughout it. For example, it states that “children have easy access to the Internet at home, school, and public places.” Acknowledging that kids access the internet in locations other than school and libraries is a pretty novel concept. Another favorite is ” Education is an effective method for preventing children from falling prey to online predators and other dangers.” So there’s actually something we can do about this besides just trying to keep our kids off the internet. Incredible!

http://www.ilga.gov/legislation/95/SB/09500SB1472.htm

February 19, 2007

More from Illinois: Social Networking Website Prohibition Act in LJ

http://libraryjournal.com/article/CA6417241.html

While the Democrat-controlled Illinois General Assembly may not be too receptive to new social networking legislation proposed by freshman Republican Senator Matt Murphy, the bill may be the first in several state attempts to achieve the goals of the federal Deleting Online Predators Act (DOPA), which passed the House of Representatives but failed in the Senate. The Social Networking Website Prohibition Act would require public libraries to prohibit access to social networking web sites, including MySpace and many less controversial, on all publicly accessible computers, including those used by adults, and also would prohibit access by students in schools.

“I’m thinking this is going to be very similar to filtering legislation,” Robert Doyle, executive director of the Illinois Library Association (ILA), told LJ. “We’ve won 11 times, but there has been no reluctance to reintroduce bills.” Judith Krug, director of the American Library Association’s Office for Intellectual Freedom, told LJ that, among members of the Media Coalitio, an anticensorship group, “the consensus is that social networking legislation is going to be the next thing down the pike.”

Read the whole article. Be ready to act.

February 16, 2007

DCPL on del.ic.ious

Nice del.icio.us site at Dublin City PL. Check out the organization:

Dublin City Public Libraries provides an extensive list of suggested websites on del.ic.ious, each with an introducton to give you some idea of the site and its usefulness. The sites are 'bundled' or organised into categories to help you focus your search and assist you in deciding what resources to use.

SEE del.icio.us/DublinCityPublicLibraries

Join the Conversation


Join the Conversation
Originally uploaded by mstephens7.
As a regsitered Starbucks card holder (Venti Awake 4 Splendas and Room, please), I get mass emails from the company promoting their services. This one promotes their book discussion and urges folks to "join the comnversation" at an online social forum called Gather.com.

Libraries, do you promote your discussions this way? Do you invite your users to join the conversation? I know some do and they do it well... but if you haven't offered your users a way to join the conversation, now might be time to ponder it, as Starbucks nips at our heels and politicians promote the doom and gloom of social connections online.

Some Vendor Syncronicity

While Steven Cohen points to Innovative Interfaces Flickr account, Roy Tennant writes an incredible open letter to ILS vendors:

http://techessence.info/node/83

Dear ILS Vendor:
Like it or not, your world has changed. Libraries now have reasonable ILS options beyond commercial offerings. Not only are there open source applications like Koha and Evergreen, there are outfits like LibLime and Equinox Software lined up to provide support.
Libraries would be stupid to not give serious consideration to transitioning to an open source solution and save thousands of dollars while gaining the latest in cutting edge technology at the same time.

Please read the whole thing and then swing by John Blyberg's post as well:

http://www.blyberg.net/2007/02/16/strategery/

What if our users decided that the $80-$100 allocated to the library from their property taxes would personally serve them better if it were spent on a Netflix subscription? After all, DVDs constitute the largest percentage of circulated items at our library. Yet, compared to Netflix, our selection is lousy, availability is a joke, and distribution methods? Ha. That’s just one example of many instances where our users are not getting the ROI they may be looking for.

True words.

So, we have a vendor that is rather infamous in the biblioblogosphere adopting a 2.0 tool and some of the most unique and respected voices in our profession saying "Hey, vendors..wake up! The world is changing..." Interesting synchronicity. I wonder if the folks at iii did indeed read the Cluetrain?

February 14, 2007

What? Huh? Illinois Bill to Ban Social Software (Updated)

I can't believe this... I hope the Illinois Library Association rallies around this to oppose it! Illinois librarians -- are you listening? I hope we get a statement soon from the ILA and Illinois State Library!
(Emphasis mine)

ILA Update # 1
NEWS RELEASE -- For immediate release
Saturday, 10 February 2007

Latest Developments
Yesterday, Senator Matt Murphy (R-27, Palatine) filed Senate Bill
(SB) 1682, only minutes before the bill introduction deadline in the
Illinois Senate. The summary is below:

Senate Bill 1682
Creates the Social Networking Web site Prohibition Act. Provides
that each public library must prohibit access to social networking
Web sites on all computers made available to the public in the
library.
Provides that each public school must prohibit access to
social networking Web sites on all computers made available to
students in the school. Provides for enforcement by the Attorney
General or a citizen. Amends the State Mandates Act to require
implementation without reimbursement. Effective January 1, 2008.

Update: This post was picked up at Slashdot: http://politics.slashdot.org/politics/07/02/14/0226222.shtml and it includes a link to the full text of the bill:

http://www.ilga.gov/legislation/fulltext.asp?DocName=&SessionId=51&GA=95&DocTypeId=SB&DocNum=1682&GAID=9&LegID=29749&SpecSess=&Session=

I can't believe the blanket prohibition here: (pardon the #s)

Section 10. Prohibition. Each public library must prohibit
1 access to social networking websites on all computers made
2 available to the public in the library. Each school must
3 prohibit access to social networking websites on all computers
4 made available to students in the school.

5 Section 15. Enforcement. If a public library or school
6 fails to comply with Section 10 of this Act, the Attorney
7 General or a citizen of this State is authorized to seek
8 enforcement as provided in this Section. The Attorney General
9 or a citizen shall first mail to the applicable administrative
10 unit or school board a notice of intended civil action for
11 enforcement that shall identify each public library or school
12 location at which a violation is alleged to have occurred and
13 shall specify the facts and circumstances of the alleged
14 violation of Section 10.

So, Illinois librarians - it's time to act. Call your representatives. Call the State Library.

February 13, 2007

Library 2.0: A Guide to Participatory Service

Library 2.0 A Guide to Participatory Library Service

By Michael Casey and Laura Savastinuk

Two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching "the long tail," from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered—and its myths debunked.

2007/200 pp/softbound/ISBN 978-1-57387-297-3 $29.50

"I didn't get an MLS to do THAT"

http://blogaboutlibraries.com/2007/02/i-didnt-get-mls-to-do-that.html

Steve at Blog About Libraries presents and excellent answer to that question I get a lot at presentations: "What about about all of the stuff we've always done and continue to do? How can we possibly add anything new?":

Professions do not stand still.

We don't have a choice.

The jobs we signed up for may not exist anymore.

Please go read his explanations of each. I couldn't agree more. thanks Steve!

February 12, 2007

Librarian's Use of Social Tools, a brief report from the OCLC Symposium

At the OCLC Symoposium, we used an audience polling mechanism that allowed on the spot feedback and answers. I was able to contribute a question as was Howard Rheingold. The OCLC folks sent me the results that were displayed in the room so I could include them here. It's fascinating and might be viewed as a reliable data set/cross section of the profession. We had between 350-400 people in the room. One bit of data that would help is a breakdown of what types of librarians were present.

Library Blogs?

Over half of the crowd said "no" (my work is not yet done) but the leading group that did offer blogs were the academic folk, followed by special libraries and then public. School media folk must have not been present in too great numbers. This seems to follow the graph that Amanda Etches-Johnson put up last summer detailing the types of blogs included at her Blogging Libraries wiki.

Howard Rheingold's questions included:

Read a blog?

Write a Blog?

Interesting answers as well... folks are starting to read Biblioblogs and other blogs more and more. Anecdotally, I can verify this: the increasing number of conference presentations devoted to 2.0 tools, online courses and most importantly the Learning 2.0 programs at various libraries and library systems have lead a lot of folks to get aggregators and start reading that way.

Forums and Chat Rooms

Facebook or MySpace

We probably could have guessed that most folks are using established tools such as mailing lists, etc, but 36% is rather notable as well for use of MySpace or Facebook. Possibly a higher percentage of academics might mean they are all using Facebook. Just this week there has been an insurgence of folks joining Facebook mand "friending" me. I think it might be the Abram effect!

Conclusions? I think we'll see these numbers change again as more folks find how useful the online communities of practice represented by Biblioblogs, wikispaces and learning programs can be. I'd urge the curious to explore the tools and maybe adopt one or two for use if it works for them.

Thanks to OCLC and Howard Rheingold for allowing me to publish the questions and data here.

Another Learning 2.0 Initiative: Palos Verdes Library District

PVLD Learning 2.0

Rosario writes:

Take a look at the prizes that are up for grabs for the staff of the Palos Verdes Library District who complete their modified version of 23 things. You can view the available goodies at the site. This is another example of a library doing good things on a small IT budget.

http://www.pvldlearning.blogspot.com/

A Wii! iPods!! Woohoo...

The library ties the program to it's mission and vison.

Explore some of the new technologies that are reshaping how people use the Internet to access information and interact with one another.

Think about how these new technologies could be used to support PVLD's Vision of "...being an innovative leader and community partner in providing outstanding library services that connect people, information, and ideas."

What are other libraries, library systems and consortia doing with Learning 2.0? Please share your stories and plans!

Joomla in Libraries


Joomla in Libraries
Originally uploaded by crr29061.
http://www.joomlainlibrary.com/

From the site:

Joomla! is an award-winning, open source (Free!) Content Management System that helps you build and manage state-of-the-art websites and other powerful online applications.

Why Joomla In Libraries ?

Here you'll find step-by-step tutorials, library-focused templates, extensions, and a community of support to get your website off the ground and running quickly and smoothly.

February 10, 2007

We need to rethink...privacy...ethics...ourselves.

More linkage folks! http://www.youtube.com/watch?v=6gmP4nk0EOE&eurl=

Jaap & Erik speak to my class

This weekend is the second meeting of my section of LIS753: Internet Fundamentals & Design. Over six in class eight hour days and some out of class online hours, the class codes HTML, blogs, and creates a new library service with a Web 2.0 tool. We started the day with a brief presentation by our Dutch visitors Erik & Jaap. They shared details of their innovations at DOK and engaged the class in a conversation/discussion about implementing new ideas and sharing content at Delft Public Library. What about the costs for these tools? a student asked. "Don't think budget first," Erik said, "Think ideas. A good idea will find a budget."

Remember:

Keep Stories
Share Stories
Make Stories

Welcome

Later, I pulled up the Web 2.0 The Machine is Us/ing Us video. It illustrated all of our discussions, readings and my goals for the course and re-emphasized the points Erik and Jaap made. This video is a perfect companion to our discussions about privacy, copyright and ethics and the new Web. Try using it in your library staff meetings, emerging technology groups or as a discussion starter about innovation and Web 2.0.

http://www.dok.info/

February 09, 2007

DOPA Returns! :-(

Via the LiB:

http://librarianinblack.typepad.com/librarianinblack/2007/02/dopa_returns_th.html

Republican Senator Ted Stevens from Alaska has introduced a bill called "Protecting Children in the 21st Century Act" (#S49.IS). This is simply the new version of the DOPA bill, including all the original DOPA propositions with two additional Titles added: restricting the sale of personal information of children for marketing and raising fines for child pornography violations. Because DOPA is now sandwiched between these two other things that sound hunky dory, it is more likely to pass than it was last time.

Now, why should librarians and their patrons care about DOPA? As I said the last time around, the bill would "require recipients of universal service support for schools and libraries to protect minors from commercial social networking websites and chat rooms." If your library gets E-Rate funds, this applies to your library. Social network websites are defined as:

(i) is offered by a commercial entity;
(ii) permits registered users to create an on-line profile that includes detailed personal information
(iii) permits registered users to create an on-line journal and share such a journal with other users
(iv) elicits highly-personalized information from users;
and (v) enables communication among users

That is pretty much every website out there that allows interaction of any kind with users: Amazon, Flickr, Yahoo Groups, Flickr, MySpace, Blogger blog with comments. Libraries accepting E-Rate funds would have to block all of these from minor users as a result of the passage of this bill.

A Moving Picture....

http://blogs.talis.com/panlibus/archives/2007/02/a_moving_pictur.php

Richard Wallis discusses the Web 2.0 Video and offers this:

If you haven't seen it yet I encourage you to invest the 4:31 minutes it takes to watch. According to Michael Wesch - Assistant Professor of Cultural Anthropology, Kansas State University this is only a second draft of the video but nevertheless eminently watchable. The video is an output from Digital Ethnography - a working group of Kansas State University students and faculty dedicated to exploring and extending the possibilities of digital ethnography.

Those four and a half minutes deliver a more informative/entertaining insight in to the journey from hand-written text to the, Web 2.0 labeled, principles of today, than a whole afternoon of human delivered Powerpoints could do.

I'm rapidly coming to the conclusion that the 'picture is worth a thousand words' equation is getting a 'short video clip' multiplier by about a power of ten. So I propose a Proverb 2.0 - "A moving picture is worth a few thousand words" - The Google tells me that this phrase has not existed before, and who am I to disbelieve it. (at last I've said something unique!)

A [headphones on - coffee cup in hand click through from a blog posting] video few minutes is now becoming a standard, and very powerful, way of educating yourself almost on a daily basis.

Wondering how to start a seminar on Web 2.0/Library 2.0? - Show this, it could set the scene for those that don't think they know anything about the subject, and lay the ground work for the more in-depth speakers to follow.

What a great way to start a Library 2.0 talk or keynote!

February 08, 2007

It's Everywhere...

Jenny says: "What would you add to help your colleagues understand this is also "Library 2.0?"

Casey Bisson states simply: "It rocks" and shares some text from the video:

ext is unilinear…when written on paper.

Digital text is different.

Hypertext can link.

With form seperated from content, users did not need to know complicated code to upload content to the web.

Who will organize all of this data? We will. You will.

Digital text is not longer just linking information…Web 2.0 is linking people…people sharing, trading, and collaborating.

We’ll need to rethink a few things…

What does this mean for what we do? What does it mean for folks in LIS education? Can libraries and librarians play a role in linking people together in this new landscape of blogs, tags, flickr, YouTube and more. Absolutely!

February 07, 2007

Forthcoming Library 2.0 Book

I was tickled to read Michael Golrick's post about blurbing Library 2.0: A Guide to Participatory Library Service by Michael Casey and Laura Savastinuk. It will be published by Information Today in April and, like Michael, I hope that the book does very well. I've read it and look forward to using it in future classes.

(Disclaimer: I wrote the foreword. :-) )

February 05, 2007

Attention


A Response to Web 2.0 & the Culture of Perfect

I gave a new talk at OLA last week called "Best Practices for Social Software," based in part on my Library Technology Report and some new thinking I've been doing in response to all the incredible stuff happening in libraryland and in our 2.0 world. I want to write up the list and hope to get to that this week, but I was delighted to get a lengthy e-mail response to the talk. Patti writes about her thinking in response to some of the considerations of the Read/Write Web and has allowed me to publish it here:

Hi Michael,

A colleague of mine says that we always take away one key thing from a conference – your discussion of Web 2.0 was my one thing taken from this year’s Ontario Library Association conference in Toronto. I am an end career Children’s Librarian working in an administrative capacity for a multi branch county library system (rural). Our system has always been an enviable model of efficiency within the family of county libraries in Ontario. However, in the past couple of years, I have felt that a shift is happening out there in the ether – not only are many of our old procedures becoming out of date, our response time to change and innovation is no longer fast enough. I believe we have to change our very methods of responding to change if we are to remain a vital part of people’s lives…our methods of adapting have to change in kind not in degree …..and along you come with your Web 2.0….

The one phrase among many others in your presentation on Best Practices for Social Software that stayed with me and that has caused an avalanche of ideas is “Throw out the Culture of Perfect”. I was trying to come to grips with this concept in a discussion with my husband who teaches 12 and 13 year olds. He was saying that the kids he is around are struggling to understand their world – to define who they are and their place in the scheme of things. In order to do that, they must see the world as a static place – a ‘perfect’ place if you will. The majority of them will continue on for many years with this particular view of the world – in fact it may never change. The world will always be as the world was when they finally figured it out. George W. is an example of people who never get beyond a black and white, simplistic world view. This world is a very comfortable place to be and human beings have an infinite capacity to protect that world by ignoring any evidence that things are not as they perceive them to be.

But, for the very brightest among Geoff’s young students, a crack may appear in their perfect world – they may start to perceive that the world is never static – that there is no ‘present perfect’. For those who do recognize that reality is constant adaptation, the world of Web 2.0 is a reflection of the state of things in their worlds.

Your example of writing a Policy Manual hit particularly close to home for me. The ‘perfect’ way that we have always approached the task is replicated throughout institutions both public and private - a draft document is reviewed ad naseum by committee, then re-drafted to be criticized and changed again, eventually approved by the powers that be and finally enshrined in a document that carries as much weight as the tablets of Moses. To move from that process to a Web 2.0 based open living document that changes and alters to adjust to current thinking is quite simply beyond the comprehension of those black and white thinkers. It is not a case of them not understand the “how” of a blog-based Policy Manual – they can be trained in the steps required - but rather that the essential concept is incomprehensible.

So - if I (even at my advanced age) can grasp the beauty and truth of Web 2.0 – my challenge is to find a place within an institution that is well meaning, but unsure of how far to go down this new fork in the technological road. The excitement offered by this Brave New Web is tempered by the fact that I often feel like a voice in the wilderness. But, I am convinced that getting the thinking of institutional minds to the tipping point of acceptance is necessary to create a library environment that is (as you say) a social and emotionally engaging centre for learning and experience”.

To give the last point to my husband again – in the movie Dogma, God abhors belief. She doesn’t want people to have static and exclusive beliefs; ideas are what god loves. As long as you are thinking and having ideas your mind is alive and real. As soon as those ideas solidify into beliefs or Dogma, they are dead. Once human beings stop thinking, once we think we have reached a perfect world view…well then we are insulting god. Maybe this should be my argument when pitching the idea of a blog-based Policy Manual –it won’t work the first time I try it, but it may be one small step closer to reaching the tipping point.

Thanks for a very thought provoking seminar.

Patti Wallace
In snowy, cold Lakeside, Ontario

Learning 2.0 in CIL Magazine!

Via Library Crunch:

http://www.infotoday.com/cilmag/feb07/Blowers_Reed.shtml

Since launching Learning 2.0, I’ve been contacted by at least 2 dozen other libraries that wanted advice on how to develop programs of their own. The great thing about Learning 2.0 is that I created it with the same free Web 2.0 tools that it introduces to staff. I used Blogger.com to publish all the exercises, Bloglines for tracking all staff members’ blogs via RSS, Odeo to host the podcasts, Flickr for photos, and YouTube for videos. Because these tools are free and open, you don’t need your own Web server or domain to create an online program. You really just need ideas and effort. (A good memory for multiple login accounts helps too.) But even with all of these tools, you really don’t have to re-create this stuff from scratch (unless of course you want to).

Utilizing a Creative Commons license, I’ve made all of the content on the Web site available for anyone to use, and several libraries already have. In October 2006, the Yarra Plenty Regional Library system in Melbourne, Australia, launched Learning 2.0. And closer to home, the Missouri River Regional Library has expanded the program to 29 Things to include discovery exercises for MySpace, Gmail, and more. With so many new tools and technologies emerging these days, there’s always room to improve the Learning 2.0 concept and to prepare for the next wave of technology.

February 03, 2007

A library made of books


A library made of books
Originally uploaded by scampion.
Steve Campion posts at Flickr: What could be more obvious than a library made out of books? This is a photo mosaic of the Summit Library, a branch of the Pierce County Library System where I work. It was made using about 1,500 of my LibraryThing book covers. This is the small version; The full image is 18MB and all the covers are clear and readable.

Steve this is cool..is the 18MB version online?

Learning 2.0 at MacMaster University Library

Learning 2.0 @ Mac!

I had the honor of visiting with the MacMaster University library staff on Thursday in Hamilton, Ontario. I did a one hour talk on Library 2.0 and social tools and then Amanda Etches-Johnson, User Experience Librarian at Mac took over and introduced the program. They will be giving MP3 players to all staff who finish the course!

The course blog is here: http://macetg.wordpress.com/

Why learning 2.0?

January 31, 2007

Michael Habib on Academic Library 2.0

At ALA TechSource:

http://www.techsource.ala.org/blog/2007/01/the-academic-library-20-model-an-ala-ts-blog-interview-with-michael-c-habib.html

It also fascinates me to see how Michael approached his coursework, building that "virtual librarian's" skill set. He writes on his About Page:

I plan to develop online communities and services that promote the idea of digital library as place. Like physical libraries, digital libraries need to be community centers, collaborative study spaces, meeting spaces, etc. In addition, I plan to train library users to use new technologies and information resources.

To accomplish these goals, I have gained experience in traditional library services as well as chat and instant messaging reference services. Through my coursework, I have explored the theories and technologies necessary to develop thriving online communities.

Great goals, Michael! I often chat with my advisees at Dominican GSLIS about what skills they might be building for 21st Century Libraries.

January 26, 2007

Into a New World of Librarianship

That Picture Again

Sharpen these skills for Librarian 2.0

One of the principles I would add to the Library 2.0 meme is that “the Library is human” because it makes the library a social and emotionally engaging center for learning and experience. Librarian 2.0, then, is the “strategy guide” for helping users find information, gather knowledge and create content. The most important traits of Librarian 2.0 include:

Librarians 2.0 plans for their users

This librarian bases all planning and proposals for services, materials and outreach on user needs and wants. User-centered libraries breakdown barriers and allow users access wherever they are: home, work, commuting, school, or at the library. This involves users from the get go in planning and launching services based on their needs. This librarian asks what new technologies or new materials users need. This librarian proposes building projects and involves users in designing those places. This librarian does not create policies and procedures that impede users’ access to the library. This librarian tells users how resources and funds will be expended. Decisions and plans are discussed in open forums and comments are answered. This makes the library transparent.

Librarian 2.0 embraces Web 2.0 tools

This librarian recognizes how services might be enhanced by the Read/Write web and how new services might be born in a climate of collaboration. This librarian uses Instant Messaging to meet users in their space online, builds Weblogs and wikis as resources to further the mission of the library, and mashes up content via API (Application Program Interface) to build useful Web sites. A Google map mash up of local libraries created by Chicago librarians is one such instance of building tools via new resources. Other librarians creating MySpace profiles and participating in other thriving communities build connections online where their users live.

Librarian 2.0 controls technolust

This librarian does not buy technology for the sake of technology. “Techno-worship” does not exist here. Without a firm foundation in the mission and goals of the institution, new technologies are not implemented for the sake of coolness and status. Technology is put to the test: Does it meet the users need in a new or improved way? Does it create a useful service for putting users together with the information and experience they seek? These are some of the questions this librarian asks when planning for technology. This librarian creates and nurtures a living, breathing technology plan.

Cover of the Web 2.0 Issue of NextSpace

Librarian 2.0 makes good, yet fast decisions

This librarian recognizes how quickly the world and library users change with advancing technology. Project timelines that stretch on for months simply do not work in Library 2.0 thinking. Perpetual beta works well for the library’s Web presence. This librarian redesigns for ease of use, user involvement and easily added/re-configured pieces. This librarian brings evidence to the table for planning sessions and decision making, such as recent studies from Pew, articles from professional and scholarly journals and a synthesis of on topic postings from the biblioblogosphere.

Librarian 2.0 is a trendspotter

This librarian seeks out information and news that may impact future services. This librarian has read the OCLC Pattern Recognition and User Perception reports and uses them in planning. This librarian uses the Cluetrain Manifesto and realizes that networked markets are library users as well and that honest, human conversations need to take place within their institution, virtually and in physical space. This librarian reads outside the profession and watches for the impact of technology on users and new thinking on business, because it is, in fact, related.

Librarian 2.0 gets content

This librarian understands that the future of libraries will be guided by how users access, consume and create content. Content is a conversation as well and librarians should participate. Users will create their own mash ups, remixes and original expressions and should be able to do so at the library or via the library’s resources. This librarian will help users become their own programming director for all of the content available to them.

Librarian 2.0 also listens to staff and users when planning, tells the stories of successes and failures, learns from both, celebrates those successes, allows staff time to play and learn, and never stops dreaming about the best library services.

(This article was originally published in the OCLC NextSpace Magazine in April 2006. They have given me permission to post it here as I build some of my portfolio resources into TTW. Thanks to Tom Storey and everyone at OCLC. The Web version of NextSpace is here.)

Great Chicago Libraries

Tuesday I spoke to a class at Elmhurst College about Web 2.0, libraries and future trends. The class, Great Chicago Libraries, is a course offered to Elmhurst College Honors Program students and is taught by Donna Goodwyn, Associate Librarian, Susan Swords Steffen, Library Director, and Peg Cook Reference/Instruction Librarian. The highlight of the course is multiple library visits. Each visit was blogged and YouTubed as well. Take a look at:

http://www.greatchicagolibraries.blogspot.com/

and get a load of this list of "Library Visit Blogs:"

And as we've heard about before, a couple of the students didn't get past the first floor of the Newberry but they did get a good idea of what the library offers.

I was somewhat surprised that we were shut down; especially after reading on their website that they are "open to the public." I understand the importance of their materials, but it's not like we were asking to go into the stacks. We just wanted to see the library.

We spent some time discussing the Newberry's policies and public "face" as a group. It was fascinating.

Thanks to the students and instructors for a great session!

Odeo Me Too

See:

http://librariansmatter.com/blog/2007/01/25/me-tooodeo-me-too/

Talk about links and connections: I just made a post to VLINT about Timothy Greig’s slides on Flickr about MMOs and digital libraries, found via Tame the Web.

I wanted to ask him to expand it in a post for VLINT if he was interested, so I went to his home page. I saw the nice, shiny “record voicemail” button and just had to have one of my own.

So, of course, I trotted over to Timothy's site and left him a greeting. It was early here so I had "morning voice," but at the end I got this:

That Totally Worked

Nice way to tell me my message was successful. Is the next step leaving video-mail? Sort of like a Flikzor answering machine?

January 24, 2007

The Disruptors of 2006

At Forbes:

http://www.forbes.com/2007/01/22/leadership-disrupter-youtube-lead-innovation-cx_hc_0122lede.html

YouTube is the leading disruptor... take a look.

Flickr Presentation: MMOs & Digital Libraries

Timothy Grieg presents a short session on MMOs and Digital Libraries in one of his MLIS classes:

Timothy Grieg's Presentation

http://www.flickr.com/photos/timothygreigdotcom/sets/72157594497271106/

"MMODLs, Traditional Digital Libraries, what can they both learn from Massively Multiplayer Online Games, World of Warcraft in particular. A short (5 minutes, with 10 minutes of discussion) presentation I gave in my MLIS Digital Libraries Class."

January 22, 2007

Tag Cloud as Ad

School of Information Management Tag Cloud Ad

http://www.sim.vuw.ac.nz/degrees/mlis/MLIS-ad.pdf

Brenda Chawner at the School of Information Management at Victoria University of Wellington alerted me to their snazzy print ad for the MLIS degree... see any tags that might draw students to their program?

Steal this idea! Not just library schools, but libraries could do some FUN advertising with tag clouds. :-)

John Blyberg Creates the SOPAC for aadl.org

SOPAC

http://www.blyberg.net/2007/01/21/aadlorg-goes-social/

Blyberg works his code magic on his catalog, Drupal and improves the social aspects of their Innovative Interfaces Inc catalog:

So what is the SOPAC? It’s basically a set of social networking tools integrated into the AADL catalog. It gives users the ability to rate, review, comment-on, and tag items. The concept is nothing new, but the nature of our systems do not yield readily to this kind of retrofitting–something I plan to really start tackling in earnest, but that’s a topic for another post.

If you’re wondering (and didn’t know already), AADL’s automation system is III which recently released a software package called “Encore” that does some of what the SOPAC does. We did not purchase it, nor do we intend to. Instead we’re going to use the money we saved to buy a Lexus. *grin*

Well done, Mr. Blyberg! Read John's post, watch the screencast and check out the social features he's included.

January 19, 2007

Libraries and Web 2.0: "Are You On Board?"


Libraries and Web 2.0
Originally uploaded by crr29061.
Via Dr. Curtis Rogers: Beaufort County Library has puit up a page about Web 2.0 for library users. http://www.bcgov.net/bftlib/web.htm

Take a look. (WOW! He just posted another cool use of Flickr for historical photos at Pickens Library.)

January 04, 2007

Telling Stories

Via The M Word Blog comes another example of libraries doing interesting things with video:

Storypalooza

We love stories at the library and have discovered a wonderful new way to tell them. Millions of others have discovered it too: YouTube. YouTube hosts videos from throughout the world…at no charge.

I love stories too, especially those that share with users, staff and governing bodies how important libraries can be in the lives of users. And here's the part I really like:

At the library web site www.gailborden.info/videoextras.html, we are using YouTube to help us tell stories about the library and reading.

And a bit about the contest:

This January and February, with sponsorship from First Community Bank, we're asking everybody in our library community to pick up their cameras and join the visual storytelling fun. People of all ages are invited to upload a 4-minute (or shorter) video to YouTube. Then send a link to us, for entry into one of two categories: “My Favorite Book,” will be for those who want to tell about their favorite book; or “Community Favorites,” about supporting the art of verbal storytelling. This should involve filming a short, uplifting piece about a person, organization or event that has made a difference in the community. Videos can be funny, poignant, clever or cool, and they must be library-appropriate.

This is a perfect example of what David King calls invited participation. (Make sure you read yet another excellent Web 2.0 post from Mr. King) It's also a perfect example of building community with users via technology.

Best Web 2.0 Software of 2006

Dion Hinchcliffe posts an overview of the best of Web 2.0 for 2006:

http://web2.wsj2.com/the_best_web_20_software_of_2006.htm

Amongst the choices are some of my favorites as well: Netbvibes and YouTube.

January 03, 2007

Learning 2.0: Don't Miss this FREE Opportunity!

For TTW

Via AL Direct! http://www.sirsidynixinstitute.com/seminar_page.php?sid=74

This is so HOT my Mac is smoking!

As the Nationwide insurance commercials taunt "life comes at you fast", it's time for librarians to jump into the knowledge pool of Web 2.0 technologies and discover how these tools are changing the way many library users communicate, collaborate and receive information. Helene Blowers, Technology Director for the Public Library of Charlotte and Mecklenburg County shares insights and best practices around the creation of Learning 2.0, an online self-discovery program designed to encourage staff to explore new technologies (blogs, wikis, podcasts etc.) and reward them for "play."
Join us for this informative session and then think about adding another resolution to your personal New Year's list... cause it's true, life (as well as new technology) does come at you fast!

December 24, 2006

What a Year! 2006 in Posts, Presentations, Permutations, and ... PARTICIPATION! (Updated)

A lot of folks have been looking back at 2006. I realized today what a year it's been: more library and librarian blogs, RSS gains even more ground, Wikis rule the school (and ALA), IM is embedded directly in pages where our users may find themselves, YouTube offers a way to share a "Ray of Light" and other library content, comments in the catalog, and innovations such as the WPopac offer a view of a bright, open future... wowza...

Who knew that 2006 would shake out to be a year of "participatory culture," to borrow a phrase from Henry Jenkins. Who knew how quickly these 2.0 changes would come at us? Who knew that the conversations about trust, collaboration and transparency would reach as far and wide as they did?

2006 was certainly a year of constant change in Library Land. It was also a year of personal change for many folks we know here in the Biblioblogosphere. How many people did I write "Reinvention" posts for or comment on their own "I'm changing jobs" posts? Did you change jobs? Go back to school? Sign a book contract? Write a dissertation? Get your PhD? Wowza is right.

My first semester full time at Dominican GSLIS has been incredible. The students are engaged, curious and passionate about libraries. I wish I could bottle all the disscussions we had about library futures, our foundations, and the skills needed to move forward -- they were thought-provoking and, frankly, I learned a lot. A big shout out to the faculty, staff and, most of all, the stufents at Dom!

I also want to say thanks to all the folks that had me in to speak this year. I met a lot of great librarians and traveled to some cool places. I appreciate the hospitality.

Last year, I collected a few of my all time favorite TTW posts as a way to look back, re-evaluate and scrutinize my writing. This year, inspired by this post at Copyblogger, I'll offer the best of TTW for 2006 as determined by YOU. These are the posts that were the most visited, trackbacked and commented on. More importantly, I also want to point to some touchstone blog posts from the Biblioblogosphere that spoke to me, moved me and inspired me.

TTW Favorites 2006

Five Factors for User-Centered Service: Born from hearing about a librarian-centered decision in a nearby library that put up a barrier between users and the services they use.

Ten Techie Things for Librarians 2006: My favorite part: We can't forget to take care of ourselves and each other. No ILS, RSS feed, blog, iPod or Treo is going to take care of our physical, emotional and spiritual selves. That's up to us and those we love. Don't miss out on that part too. Just sayin'. I still believe this and hope that you all have that spiritual, emotional center to balance your lives and work.

Selling RSS to Medical Librarians: Thanks to David Rothman for allowing me to post his detailed email he sent to TTW here. I'm glad he started his own blog! Rock On!

Ten Ways to Lose Your Techie Librarians: How about those timelines? 7. Plan project timelines that extend so long the planned service or tech innovation is out of date before it launches. Folks carried the meme forward with more posts.

Weblogs & Libraries: Notes from a SirsiDynix Webinar: One of my favorite presentations this year took place with me in my loungewear with my dogs at my feet, talking to an assembled group in a SirsiDynix Webinar. This posts wraps up and shares some data from that talk.

An IM Reference Report: Facts and numbers from looking at my former library's IM reference stats.

Five Phrases I Hope I Never Hear in Libraries Agaoin: So, "we've always done it this way?" I think it's time to red flag any utterance of that phrase in our libraries and make sure it's not just an excuse to avoid change. It may however, be the best way to do something... so if you say it, add "and we examined other ways, and this way is still the best!" If you are hiding behind that phrase because you've had enough new things or just want to keep things the same, it might be time to move on.

Ten Rules for New Librarians: Listen to the seasoned librarians you encounter. They know things. Good things. Listen and they may inform your future decisions and planning. Learn from every conversation, meeting or water cooler chat. (And seasoned folk, listen to your new hires! You do the same: listen, learn and share... break down the generational divide present in some organizations...you'll be happy you did!)

Ten Signs I hope I never See in Libraries Again: That pesky cell phone sign post! Thanks to all of the photographers who let me blog their pictures. I was amazed at the range of comments, thoughts and opiunions about this topic. Here's the post about the table at KCPL that got this comment: "This is a great picture that goes along with a current assignment that I have in library class, "How do your libraries look to your patrons" I included a copy of this in my blog. Thanks for sharing."

Why don't CEOs (Library Directors) Blog? An unintended benefit? According to Darien Library Director Louise Berry: "One of the unexpected benefits of the "directors blog": the library staff reads it!"

Ten Things I Know About Libraries:#6 Libraries will benefit from the next wave of MLIS grads. I am invigorated by my students. By their questions -- and some of them ask HARD questions. I don't know they answers to all of them, so I'm learning too. I hope I always will be. I do know - when these folks hit the door of your library to interview, be ready! Versed in our foundations, core values and, hopefully, a good dose of technology, social tools and user-centered planning, these graduates will take your library farther and into spaces that might surprise you. Let the breathe. Let them play. And encourage them. Oh, and rememeber: it's still up to us.

TTW Biblioblog Posts of Note 2006

Karen Schneider The User is Not Broken

The user is not broken.

Your system is broken until proven otherwise.

That vendor who just sold you the million-dollar system because "librarians need to help people" doesn't have a clue what he's talking about, and his system is broken, too.

Most of your most passionate users will never meet you face to face.

This is a milestone. Excellent on all counts. The ripples in the Biblioblogosphere that this post created are still moving outward. I've used it at school and urged all the groups I've spoken with to take a look as well. Thanks Karen.

Helene Blowers Learning 2.0 Blog

This is more of an idea than a specific post but the launch of PLCMC's Learning 2.0 initiative for staff -- all library staff-- is a huge step forward in creating an open, participatory library. Encouraging learning and the responsibility that goes with ot, a snazzy prize for those who finished, and the positive buzz surrounding this innovation is far-reaching as well. Hurrah for Helene and PLCMC and hurrah for those libraries adopting the same initiative for thier organizations.

Also: Six Trends Driving the Future of Libraries: A classic post that takes an article from the popular press and applies it to libraries. I'm fascinated by this type of thinking. I used this post and the article its based on for a trendspotting exercise just recently.

David King Making Time for Web 2.0: The classic 2.0 question when I speak: "How do we have time to do any of this new stuff?" is answered mist succinctly and with insight from David Lee King. David writes: "“We don’t have enough staff to do these new things.” When I hear this excuse (because that’s really what it is), I think back to the NEKLS Technology Day I attended. I was on a discussion panel with a librarian at a small library. She is the ONLY staff member at her library, and yet she has time for a library blog and console gaming nights. If a one-librarian library can do these things, then you can, too. Sometimes it’s not really a staffing change that’s needed; instead, a mental change, or a change in focus, is what’s needed." Amen Mr. King!

Jessamyn West The A List (on Bibliobloggers Ethics): Rules to live and blog by:

  • be gracious with everyone
  • be consistent
  • lead by example
  • encourage, nurture, read and link to newer bloggers
  • meet bloggers in person whenever possible
  • keep pissing matches and whining off your blog, take grudges offline
  • read constantly, offline and online
  • know what you are talking about and admit when you don’t
  • make your content presentable and accessible and findable
  • don’t turn down other opportunities to get your message out and make a good impression
  • accept the power and the responsibility that comes with where you are, and use it for good

David King Are You Blogging This?": Watch it. It speaks volumes about our participatory culture and the tools we use. :-)

Michael Porter on Netflix taking Libraries to School:

Part I

Part II

Part III

Part IV

Oh Netflix, why can’t you just be a library? Oh, wait…you ARE a library! Sure, you’re wrapped up in a company and a series of web services and efficient delivery, but your product really IS a library. An engaging and thorough look at the Netflix model and libraries from this summer that rings oh so true. Another reading for staff dicussion? Yes!

Michael Casey Evolutionary Technology and the Emerging Divide Casey writes: "Where does this leave an Emerging Technology Team? Clearly we need to remove the expectation that technology will always offer sensational new tools that can be inserted into library operations and result in exceptional returns. While the pace of new technology may increase again in a few years, for now it appears that both hardware and software advances will be more evolutionary in nature. We need to educate those in positions of power that this does not mean that these evolutionary tools cannot result in revolutionary outcomes." Probably one of the most important ideas to ponder: it's about people, not technology and it's about buy in from up top. How many times this year did you say: "Why isn't(aren't) my director/board/trustees/school board, etc here for this presentation" at some Web 2.0 talk or another.

Jenny Levine Library 2.0 in the Real World: Introduced many readers to the incredible work of Casey Bisson and took the thinking about Library 2.0 to the real world. "One of Casey's theories that resonates with me is a fundamental mistake librarians make: assuming that the OPAC has to be part of the Integrated Library System (ILS). In other words, if you buy a specific vendor's product with which to do your cataloging, acquisitions, serials, etc., then you are stuck using that vendor's online catalog. Unless, of course, you have one or more programmers to completely rewrite the catalog—and let's face it, there just aren't that many libraries with those kinds of resources." This is a trend to watch closely. If you haven't already, schedule a demo of the WPopac at your January staff meeting just as an FYI for your staff. Be aware. Watch what happens. It's going to be big.

Also, following blogs outside of Libraryland was useful and thought-provoking. Take a look at edublogger David Warlick's Information as Science & Why Libraries Are Important.

Update: Run don't walk to Dion Hinchcliffe's Web 2.0 2006 wrap up: http://web2.wsj2.com/the_web_20_zeitgeist_2006_edition.htm

There were so many more wonderful posts and so many wonderful bibliobloggers, it's impossible to note them all, but please keep writing and sharing.

December 13, 2006

Library Directors...Meet Your Future Leaders

Via the scorching hot Smart Mobs blog comes a link to a report concerning the attitudes of people who participate in online communities:

http://www.smartmobs.com/archive/2006/12/07/characterisitic....html

They are:
Fast followers
More flexible
Open communicators
Aspire to greatness
Looking for new, innovative ideas
In short – your future leaders

How are you encouraging these folks in your organization? Are there outlets, teams, projects and work groups that can make use of these attitudes while also acquainting them with your seasoned folk for knowledge transfer? Are you hyperlinked?

December 07, 2006

Wrapping Up Learning 2.0 at PLCMC and Moving Forward

Via Michael Casey:

I appreciate Director Charles Brown's encouraging remarks and Helene Blower's enthusiasm. I feel honored to have helped kick off this learning initiative with Michael Casey back in August. A great shout out to the folks at PLCMC!

And don't miss the PLCMC Orientation Video for new staff, another innovative use of YouTube!

December 06, 2006

Librarian 2.0

Wandering Eyre points to a Job 2.0

http://ac2.aclin.org/item.cfm?code=joblinei&mid=4939

Librarian 2.0, Wilkinson Public Library, Telluride (Open Until Filled)

Librarian to deliver techno-savvy reference to an educated, enlightened resort community in SW Colorado. Must have MLS, strong general reference skills, and be an enthusiastic team player. Interest in blogging, RSS, wikis and IM reference essential. Strong Spanish skills a plus.

December 05, 2006

SLJ Summit: Notes on Trust and School Library 2.0

SLJ

There's coverage of the SLJ Summit in this month's School Library Journal:

Building trust means dispelling other educators’ fears over their students’ use of Web 2.0—the second generation of Internet-based services, such as social networking sites and wikis, which emphasize collaboration and sharing among users. The learning potential of these technologies should outweigh any fears of abuse, the attendees seemed to be saying.
Building trust also involves educating stakeholders and the learning community about the learning opportunities that new technologies offer.

Finally, “trust” implies trusting students to use social networking sites like MySpace and Friendster appropriately—while still expecting adult oversight.

And I contributed a brief article as well:

Although I’ve written frequently about Web 2.0 and libraries, I did, indeed, gain new insight in Chicago on the impact of blogs, wikis, and other interactive technologies, particularly regarding youngsters. Education technology pundit David Warlick, seated beside me on the panel, declared that today’s students experience a rich, collaborative world—until they enter school. The same goes for libraries. Can blocking social networking sites do students any good as they navigate the information world? I don’t think so. How then can school librarians and others who serve digital natives begin to engage these technologies?

It was never so clear to me listening to Warlick, Diane Chen, Doug Achterman and Chris Harris how very important it is to break down the barriers as much as possible for students to collaborate and utilize the tools they use outside the school in the classroom.

Trends in social software and customized, participatory technologies are changing user expectations. Libraries—especially in schools—must, in turn, adjust to meet those needs. And the payoff for this investment? Young people who will carry over their school media center experience to public and academic libraries as engaged, interactive learners for life.

December 01, 2006

Netflix for library books at the Topeka and Shawnee County Public Library

One of the respondents of the OCLC perceptions survey urged libraries to look at ways to deliver books by mail. That person needs to move to Topeka and Shawnee! From the Superpatron:

David Lee King writes in his article The Missing Piece of the Library Netflix Model


Previously, I have posted a little about Netflix and how libraries could use the model in a similar way (mainly riffing off Michael Porter’s great posts about Netflix). And then I switched jobs.



And guess what? In my first two weeks at Topeka & Shawnee County Public Library, I kept hearing things about mailings. And holds. And mailing holds. It finally clicked, and I asked “wait a sec. You mean we mail stuff to patrons?”



Can you guess what the answer was? Yes indeedy, we do in fact mail ALL HOLDS to patrons. That means books, videos, and music - whatever was requested. Since the 1970’s. And we budget for it, too. This year’s budget (ending in Dec) had $360,000 earmarked for mailing reserve items to patrons, and we’re increasing it in our 2007 budget (US mailing rates went up).



Why in the world do we do this? Because our patrons absolutely love the service. In fact, Gina Millsap, our director, has spoken with patrons who have stated “this is one of the most important” library services and have also said that if we didn’t have this service, they’d “just use Amazon.”

Follow the links and read all about it and don't miss Michael Porter’s great posts about Netflix

November 30, 2006

Rothman on L2

Via Michael Casey, David Rothman responds to T. Scott Plutchak's recent take on L2:

http://davidrothman.net/2006/11/30/library-20/

I think they said that we should try to reach more users, to actively invite and facilitate customer input and have a stronger, clearer, more consistent conversation with our patrons. They’re not saying what came before is bad, they’re saying we can do better. I mean, look at some of the things they say in their article:

…user-centered change…
…encourages constant and purposeful change, inviting user participation…
…reach new users and better serve current ones through improved customer-driven offerings. Each component by itself is a step toward better serving our users…

These are great sentiments that we all should applaud.

He concludes on a high note: Libraries CAN do better, SHOULD do better, and WILL do better...

Thanks David!

Remember Browsing?


bookwall
Originally uploaded by acpl.
ACPL is on FIRE folks!

http://acplinfo.blogspot.com/2006/11/remember-browsing.html

Ian writes: Allen County Public Library has recently launched a Web feature that casts browsing in a whole new light. Sean Robinson, head of IT Services at ACPL, created a mashup of book covers and information for the books cataloged at ACPL yesterday.
This is the new browsing: http://blog.acpl.lib.in.us/amzamash/book_wall.php


Check it out!

November 29, 2006

Internet 2 and Web 2.0

I had a question yesterday in a guest lecture for a Introduction to Reference class: "What's the difference between Internet 2 and Web 2.0?"

Here's a definition I've used form a post at ALA Techsource: Web 2.0 is the next incarnation of the WWW, where digital tools allow users to create, change, and publish dynamic content of all kinds. Other Web 2.0 tools syndicate and aggregate this content. We will all be publishers and creators of our own information and entertainment channels with these applications.

Internet 2 is defined on the Internet2 About page as "a not-for-profit advanced networking consortium comprising more than 200 U.S. universities in cooperation with 70 leading corporations, 45 government agencies, laboratories and other institutions of higher learning as well as over 50 international partner organizations." Also: "Internet2 members leverage our high-performance network infrastructure and extensive worldwide partnerships to support and enhance their educational and research missions. Beyond just providing network capacity, Internet2 actively engages our community in the development of important new technology including middleware, security, network research and performance measurement capabilities which are critical to the progress of the Internet."

I don't know a lot about I2, but it will be interesting to see what happens. I do know that anything that enables students to access information, share learning and collaborate via a faster internet should be paramount to educators. In the shift toward models of learning embedded in social networks and creative, student-generated content, providing resources for speedy connections an breaking down barriers will only enhance the learning environment.

November 28, 2006

File Under Law 2.0

Last night in my LIS701 class, I presented Web 2.0, Library 2.0 and we had some discussion. A couple of folks mentioned a recent newspaper piece about "blawgs." I asked for the link and Lauren and Michael followed through! Thanks!

http://www.chicagotribune.com/business/chi-0611070249nov07,0,7074178.story?coll=chi-business-hed

The marketing potential, whether explicit or not, of law-related blogs--or "blawgs" as some attorneys have come to call their online journals--is raising some tricky ethical questions for the profession, which regulates lawyer advertising.

Those issues have come to the forefront in recent months, after ethics monitors in Kentucky found lawyer-written blogs to be advertising and subjected them to increased scrutiny. Regulators in New York have made bloggers nervous by proposing new advertising rules that also include electronic communications.

Blogging has added a 21st Century twist to the broader ongoing debate within the profession about advertising by lawyers. In 1978, the U.S. Supreme Court gave lawyers the 1st Amendment right to advertise. States came up with guidelines to protect consumers from deceptive legal ads, paving the way for late-night TV ads and billboards featuring bankruptcy attorneys.

But, even with the state protections, Warren Burger, former chief justice of the United States, once denounced "the outrageous breach of professional conduct we see in the huckster advertising of some attorneys."

The Shifted Librarian on those Pesky Cell Phones

Danger

As usual, Jenny Levine has a way with words. I heart this comment she left on this post at TTW:

While I am often the first one to get upset about folks talking loudly on their cell phones, I have just as big a problem with parents who let their screaming children scream. So I don't understand how libraries can single out cell phones, especially when I can sit quietly in the corner and text folks without bothering anyone. If you're going to ban cell phones because of the noise potential, then you'd better also ban kids, computers, reference staff (who are often louder than the patrons), professors (ditto), printers, copiers, landline telephones, and a whole host of other things.

The key here is civility and noise reduction in general - not just of cell phones - in certain zones, not the entire building, using a *polite* request (which is usually the biggest missing piece).

There is no reason on earth for a library to *ban* cell phones from every inch of the building. None. Ever. Ever. Ever. I mean it - ever. As with all things, moderation is the key.

November 25, 2006

Faiure to Innovate...


Failure to Innovate

THINK

http://www.warninglabelgenerator.com/

November 24, 2006

Michael Habib's Masters Thesis: Academic Library 2.0

We never had ANYTHING like this when I got my MLS! Michael Habib's Masters Thesis is available for download at http://etd.ils.unc.edu/dspace/handle/1901/356

Comments are welcome at his post: http://mchabib.blogspot.com/2006/11/toward-academic-library-20-development_22.html

While academic libraries have always been places of reading, Academic Library 2.0 is a place of both reading and writing. However the process always recognized patrons would write their ideas down and that they would eventually reenter libraries as part of the scholarly and historical record. Furthermore, librarians have always trusted that the majority of their users strive to distinguish that which is good and true. This is the foundation of the principles of democracy, academic scholarship, and intellectual freedom. However, Academic Library 2.0 demands a more explicit trust in the majority. Librarians must continue to trust that most readers are curious, intelligent and compassionate. The only difference is that the evidence of these attributes will be created and stored on our servers immediately and without editorial control. An example can be used to explain why this trust must be more explicit in Library 2.0.

TTW Mailbox: Tucson Pima Library 2.0

Tuscon Pima Library 2.0 Presentation

Mary Mitchell, part of the Web Team at Phoenix Public Library, writes:

I want to share a link to a library that is doing cool things-and it's not even my library. I wrote about it on my week-old blog: http://libraryjourney.blogspot.com/

The Tucson Pima County Library has a wonderful link on their public website about a program that their staff presented at last week's Arizona Library Association Conference. They did a great program on practicality of Library 2.0 and talked about their Emerging Technologies group. Great idea - and great to share the whole thing with their community!

http://www.lib.ci.tucson.az.us/about/presentations/index.cfm

Thanks for the links, Mary! Take a look at the PPT file, especially if you are planning your emerging technology committee and pondering where a 2.0 philosphy fits in your library.

Tuscon Pima Library 2.0 Presentation

L2 Entry at Wikipedia to be Deleted

Michael Casey reports this am that the entry for Library 2.0 is up for deletion at Wikipedia:

http://www.librarycrunch.com/2006/11/delete_library_20_from_wikiped.html

I'm amazed really, especially after recent professional journal articles hereand here, the SLJ Summit focus on School Library 2.0, and the fact I have students writing about it in my classes!

Please add your thoughts!

November 21, 2006

TTW Mailbox: Kankakee Public Library 2.0

KPL

Allison Beasley sends a wonderful listing of new social Web library goodness at Kankakee PL:

Hello library friends,

At the Kankakee Public Library, we’ve started some exciting new things that we’d like to share with all of you. Also, check out our new webpage logo J

New RSS feeds/Blogs
She Said/He Said (Admin Blog) Director Cindy Fuerst and Assistant Director Steve Bertrand duke it out - discussing and debating the issues facing today’s public libraries.

Library Musings (Staff Blog) The opinions expressed on this blog are not necessarily the those of the Kankakee Public Library, its board, or the City of Kankakee. Now you want to read it, don’t you?

Kankakee Public Library News KPL events, book discussions, closings and well…news.

Podcasts, Vodcasts & Streaming Media

You can download our new podcasts & vodcasts onto your iPod or MP3 player, or listen to them on our website as streaming media. We are launching our first ever vodcast (video cast). These are produced and edited entirely by KPL staff, even the music!

Photos

Flickr Pictures of authors and speaker events, programs, and a fair share of embarrassing staff photos (don’t forget – Flickr is an RSS feed, too!)

Well Done KPL! I don't know where to begin but this is amodel that many libraries should examine. With a post like "Poop is always #1 with Us!, it's got to be good!

November 11, 2006

On ALA 2.0

I'm serving on the ALA Participation Task Force this year. President Leslie Burger established the ALA Participation Task Force "to develop recommendations for expanding member opportunities, especially for the for the next generation of leaders, to participate in their association in meaningful ways," according to the document Jim Rettig sent this summer. I just heard that Jim is a candidate for vice-president/president-elect and if elected he will serve as VP in 2007-08 and President in 2008-09. Woohoo!

Jim asked the group to envision "ALA 2.0" and asked for submissions by today.

Jim put his up at his blog: http://keillor.richmond.edu/blojsom/blog/jrettig/American+Library+Association/?permalink=font-face-Arial-Helvetica-sans-serif-size-2-ALA-2-0-font.html

Below is my response, and of course, like many blog posts, it's a work in progress and written as such.


On ALA 2.0

Is ALA ready to open their data, tap into the collective intelligence of their 60,000 + members and create rich user experiences for members online and at conferences? I think so and I believe it?s important. As evidenced by the projects created by the ALA L2 teams in the summer of 2006, ALA staff and members realize the benefit of the Read/Write organization and created some innovative scenarios regarding Web 2.0. For new members, millennial librarians and those new to the profession, this shift is imperative. When a quickly-formed group of plugged in librarians can convene online so easily between free tools such as Facebook, a wiki, a blog and chat tools such as IM to create knowledge, hold a conference or make a decision, we must offer similar experiences and affordances to our new members.

The 57% of millennials Pew reported who have created content for the web - blog posts, podcasts, videos, mashups and more - are also entering library school. LIS education must provide ways for them to collaborate, share their voices and connect with the profession at large instead of shielding them from the real world of library school, and so should the organization. Student members, new grads, and first time joining seasoned professionals should find the same flattened, collaborative organization that many folks are coming to expect in this age of "living on the Web." Council meetings could be live blogged, with comments active. A Facebook-like site would allow opt in to whatever level a member wanted to choose ? how far they might ?put themselves out there.?

How do we achieve ALA 2.0?

Knock Down the Silos

Divisions and units should engage in active, collaborative conversation across the organization. Best practices and success stories (as well as the failures we sometimes don?t like to talk about) of the first forays into social software are a good place to start. What have the folks at LITA learned about blogging that might help the newly launched RUSQ blog, and vice versa? Internet citizens, many our members, expect a seamless Web experience. Are the transitions between divisions seamless online as a new member surfs various pages to find out which to join? Is your division sadly behind the times? Are you blogging yet or still mired in discussions of "what if someone COMMENTS on a post??"

Engage Me, Inspire Me, Change Me

ALA 2.0 should give new members ways to feel connected to the bigger organization. Engaging interaction while planning for a conference trip, an accessible IM presence to ask that quick question about membership, dues or travel, or a way to "find others like me" to make connections before annual are all ways a new member might be engaged online. These ideas can carry to Annual as well: use technology to add a layer of information (SMS alerts for example) and make it fun. How about a download kiosk where I might Bluetooth needed schedules to my phone or PDA. How about ubiquitous wifi?

At the SLJ Leadership Summi, a post it note went up on the whiteboard: Trust drives change. This is key thinking in a social world. How can the association create trust? What tools can we use? What conversations should we have in open forums? How should we respond to criticism? How do we listen to our members and act quickly to make things better? Transparency breeds honesty as well.

Be Nimble, Be Quick

At PLA 2004, there was not a mention of blogs in any of the technology sessions I attended, when conferences such as Computers in Libraries and Internet Librarian had featured sessions devoted to the tool in 2002, 2003 and 2004. New members may not want to wait when technology blogs, online resources and virtual communities can inform now.

ALA 2.0 would tap into the new membership to plan and present "What's Hot in Technology" sessions at conference in a more timely, nimble fashion. A new member, fresh from graduate school, might have the option to spend some time early on in their membership contributing to this program. Seasoned technologists in the field might assist and guide, sharing knowledge and experience. They'd meet on a level playground and learn from each other.

Technological change is coming too quick for us to meet for a year to plan a new Web site or committee response. Adapting to a world of easily used online tools, a mindset of sharing and contributions from all, and breaking down the barriers between members, staff and governance to open up conversation will lead the association toward success in a this age of continuous computing and social machines.

November 10, 2006

Young & Wired:How Today's Young Tech Elite will influence the Libraries of Tomorrow

New Pew: Teens, Tech & Libraries

New from Pew:

http://www.pewinternet.org/presentation_display.asp?r=80

Libraries are the living, breathing internet that existed long before the digital network that we know today. They are the connected nodes of information and community exchange that we have relied on to communicate, collaborate, share resources and preserve knowledge in our societies for centuries.

But there are concerns about the future of physical libraries, given that so many of us have easy access to virtual libraries of information on our computers at home. Recent Pew Internet Project research examines technology use by teenagers and suggests how the behavior and expectations of young internet users might shape the libraries of the future.

Pew Powerpoint here!

Please download and take a look. Maybe share the PPT amongst staff or devote time to it at your next staff meeting.

November 08, 2006

A Librarian's 2.0 Manifesto

I hope Laura Cohen doesn't mind me quoting so much of this. Go, read the whole thing, print it and share it with your staff.

http://liblogs.albany.edu/library20/2006/11/a_librarians_20_manifesto.html

A Librarian's 2.0 Manifesto

I will recognize that the universe of information culture is changing fast and that libraries need to respond positively to these changes to provide resources and services that users need and want.

I will educate myself about the information culture of my users and look for ways to incorporate what I learn into library services.

I will not be defensive about my library, but will look clearly at its situation and make an honest assessment about what can be accomplished.

I will become an active participant in moving my library forward.

I will recognize that libraries change slowly, and will work with my colleagues to expedite our responsiveness to change.

I will be courageous about proposing new services and new ways of providing services, even though some of my colleagues will be resistant.

I will enjoy the excitement and fun of positive change and will convey this to colleagues and users.

I will let go of previous practices if there is a better way to do things now, even if these practices once seemed so great.

I will take an experimental approach to change and be willing to make mistakes.

I will not wait until something is perfect before I release it, and I'll modify it based on user feedback.

Who is Librarian 2.0?


tweak, tweak, tweeeeak
Originally uploaded by etches-johnson.


November 07, 2006

So Let's Talk About Tagging

Run, don't walk to:

Tagging!

http://jennimi.wordpress.com/2006/11/07/asist-2006-poster-session-so-lets-talk-about-tagging/

June Abbas and I had a wonderful, engaging and interactive poster session in which we pulled folks in to have discussions with us (pro and con) about the new phenomenon of “tagging”. We believe it was highly successful and fun - well, we had visitors for 2 hours after the session officially ended, so I hope that says something. Is tagging useful? Is it here to stay or a fad? Why are end-users motivated to tag, or not? How can we ascertain a person’s context or intent behind using particular terms? For instance one participant tagged our poster “chaos”. When I questioned her about why (making my famous frowny face, crushed that I somehow displeased her) she responded, “no this is FABULOUS”. “Chaos” meant something different to each of us at that moment in time. And lo, an ancient problem of subject analysis emerges yet again: context and subjectivity.

http://www.flickr.com/photos/jennx/tags/asistpostersession2006/

Can I just say how much this rocks. What an excellent way to engage conference attendees. I think user tagging is here to stay and this issue is an important one to pay attention. I applaud Abbas and Graham for the brilliance of the poster as well as for bringing it to the ASIST meeting. I wish I could have been there.

Tagging. For me, there's no going back. What will the next generation of user-defined descriptors be? What connections will folk make and how?

Notable Notes

Things I'm reading whilst Waiting for the Refrigerator Repairman:

The Library 2.0 Roundup: http://scruffynerf.wordpress.com/2006/10/19/library-20-roundup/

Excellent clearinghouse of posts, discussions, articles and suck from LIS student Jennifer Macaulay.

The State of the Blogosphere: http://www.sifry.com/alerts/archives/000443.html

As you can see, growth in the numbers of blogs tracked by Technorati continues to grow briskly. While the doubling of the blogosphere has slowed a bit (every 236 days or so, here's the historical data) , interest in blogging remains considerable. About 55% of all blogs are active, which means that they have been updated at least once in the last 3 months.

More on Millennials: http://www.web2learning.net/archives/673

Nicole realizes she's happy to be a Millennial: I don’t feel so bad anymore - you can all think I’m a young’un if it means I get to be lumped in with a group that has “better team skills, speaking and articulation skills, problem-solving and process management skills.”

November 05, 2006

SLJ Summit Podcast: Panelists Discuss SL2

At the end of the day Friday, David Warlick recorded a podcast discussion with the panelists. Take a listen to hear some thoughts about the read/Write School Media Center.

http://m2.slapcast.com/mp3/dwarlick/dwarlick-2006-11-03.mp3

I was impressed at how easy and fluid this was" David had a mic for his iPod, we went round robin and each person responded to questions or comments from the other folks. Yet another way to capture idea, thinking and conversations in the thick of a conference or workshop.

November 04, 2006

SLJ Summit: Trust Drives Change


Trust
Originally uploaded by mstephens7.


Library 2.U

Library 2.U

Via Patty:

http://www.ccpl.lib.oh.us/park/index.html

Park Library (branch of the Clark County Public Library in Springfield, Ohio) IS Library 2.U. Watch Park's staff day video on YouTube:

www.youtube.com/watch?v=lvt5Jgs0me4

November 03, 2006

Latching on to Access at Panera

Rachel Singer Gordon on Library 2.0:

http://www.libraryjournal.com/article/CA6379554.html

Simply put, think about ways to remove barriers. This can be as simple as rethinking our position on no cell phones, no drinks, and no instant messaging. (And we wonder why people run out the door to latch onto the free wireless access at Panera instead?) Do you still make people sign paper forms to use the Internet? Think about the “no” at your library and how you can turn that into a “yes.”

SLJ Summit: David Warlick on Diane Chen

http://davidwarlick.com/2cents/2006/11/03/this-is-a-library-maven/

This is a pretty bold person. She’s not going to let any native take over the technology, because she’s a leader, an information leader.

She hijacks classrooms when the substitute is there. There are never enough lesson plans, so she is able to cover things that she’s been trying accomplish.

SLJ Summit: David Warlick in the School Library 2.0 Group

(I'm a fanboy!)

Warlick: Our School are Flat

http://davidwarlick.com/sljsummit/slj_summit.ppt.htm

David's son at college: still carrying on text conversations. It's not the machine, it's the information he's engaged in. Kids are talking, working toward a goal, collaborating and then they come in our schools and WE CUT THEM OFF.

Kids think everything should be clickable. What does a clickable library look like?

Showed a video his son made. How did he learn to do that? David didn't teach him. His teachers didn't teach him. He taught himself.

Kids use an IM language all their own. We didn't teach them, the collaborated to make it on their own.

They learn from video games. His kids designed their own rollercoaster. They learn by engaging in the information. David referenced Got Game. Overheard a conversation between his son and his son's friends: a conversation about the motivations of characters in a game, like a discussion of Shakespaere.

Demo'ed an example of machinima.

Illustrated teaching in the 1950s:

Teacher up above the students. Learning flowed down to students - gravity.

Now, our classrooms are flat. How do we drive learning now?

We need to integrate the game into school. Games are:

Responsive
Convertible & conversible
Personal investment
Identity Building

Warlick on Bringing Games to School

SLJ Summit: On Trust, Technologies & 2.0 Thinking

SLJ

Today, I head downtown to participate in the School Library Journal Leadership Summit. In preparation, participants and speakers have grown a wiki of discussion questions, links and insights. Take a look at the School Library 2.0 page and don't miss Diane Chen's incredible lists of SL2 links:

http://sljsummit.pbwiki.com/School%20Library%202point0

I really look forward to hearing her speak.

Also, take a look at Jack Alton Strawn's post about trust:

I am looking forward to attending the summit. I have so many questions about Library 2.0. Thank you for the reading list, as it has been very helpful. With question #2 dealing with trust and safety, my school district seems to be walking a fine line between following Federal laws and allowing students and teachers access to information and other computer technologies. I believe that making the students responsible for their behaviors online, we can develop a stronger level of trust. At the high school level, we must always understand that students will do dumb things and violate policies and trusts, but that is just the nature of the "teen" and their undeveloped frontal lobes. My district only allows Blogmaster for teachers and students to use to create blogs for book discussions and other curriculum related discussions. I am hoping the summit will offer suggestions to help librarians convince their technologists to allow access to the other tools for communication. There seems to be a divide between what librarians want and need for their students to be connected and what the technologist will allow without seeing or understanding the big picture of the students' needs. So, there is conflict in paradise.

Which leads me to the new opinion piece in SLJ from Christopher Harris, who'll be leading the discussions today:

When it comes to students on the Web, the administrator in me comes down on behalf of safety, not necessarily filtering, but some measure of control over the chaos that is the Internet. The open and dynamic nature of Web sites is, after all, a serious concern in schools. I try to remain optimistic, but administrators must plan for the worst. Sure, I’d like to create a blog in which anyone can freely post. But what if someone puts up something inappropriate? Still, we can’t be prevented from exploring 2.0 simply because of a potential infraction by a single rogue poster, can we? Yes, we can. We should restrict use because we cannot rely on radical trust. But how do we facilitate online interaction while avoiding the possible dangers of open Web sites? The answer in many districts is that you can’t, and therefore all the cool stuff online gets shut down.

There are ways we can find a compromise, but it will involve the adoption of a new philosophy. Instead of radical trust, I propose that we try—with the cooperation of administrators—to achieve “moderated trust.” This would require reviewing all content before it is published online (the capacity for which comes built-in with many 2.0 applications). For instance, most blog software facilitates moderated use by allowing site administrators to assign security levels appropriate to specific users. For example, you could stipulate that students can write and save blog posts, but they cannot freely upload them to the site.

This intrigues me. I'm fascinated to hear the discussions of trust today.... is "moderated trust" the answer for school libraries?

October 31, 2006

Web 2.0 / Library 2.0 Developer: Another 2.0 Job (in Germany!)

Via Hans Roes, who I met in Holland at Ticer:

http://www.iu-bremen.de/about/jobs/10496/

Web 2.0 / Library 2.0 Developer

Information Resource Center

The Information Resource Center (IRC) at International University Bremen (IUB) invites applications for a full-time position for a

Web 2.0 / Library 2.0 Developer

International University Bremen (IUB) is a private, independent university offering degrees in engineering, natural sciences, humanities and social sciences at bachelor's, master's and doctoral levels. Founded in 1999, the university now has over 1000 students from over 80 different countries. Core values of the university are excellence, internationality, transdisciplinarity, interactivity and independence.

The mission of the Information Resources and Multimedia department is to offer facilities and services in support of teaching, learning and research that meet the high ambitions of IUB. Under a new leadership, a new strategy has been developed that addresses innovations in both the real and the virtual environment. The recently built Campus Center will become the preferred place for students and faculty to meet, work and learn. Digital library and multimedia services will be developed that are closely integrated with learning, teaching and research processes.

Tasks
Together with the systems librarian, innovate search and retrieve experiences for users.
Developing and maintaining the system for the IUB institutional repository.
Integration of library and multimedia systems with other major campus systems, providing services closely linked to teaching, learning and research.
Promote and support the use of tools for collaborative work such as blogs and wikis by students and faculty.
Contribute to the development of the overall IUB website and the library portal in particular.
Function as a backup for the systems librarian.

Take a look at the full ad, and if you have some serious code skills and are a "Geek and team player, wild about web 2.0, willing to learn and share," this job may be for you!

October 23, 2006

Pew on the Read Write Web


Pew on the Read Write Web
Originally uploaded by mstephens7.
A recent Pew reports gathers some new data and previous publications for a scan of the current state of "Web 2.0:"

http://www.pewinternet.org/PPF/r/189/source/rss/report_display.asp

“Web 2.0” has become a catch-all buzzword that people use to describe a wide range of online activities and applications, some of which the Pew Internet & American Life Project has been tracking for years. As researchers, we instinctively reach for our spreadsheets to see if there is evidence to inform the hype about any online trend. This article provides a short history of the phrase, along with new traffic data from Hitwise to help frame the discussion.

This would be a useful addition to your Internet Librarian conference notes for discussions in the Emerging Tech Committee, Innovation Work Group, or staff meeting.

Karen Coombs on Strategic Planning for a 2.0 World

Planning for Now and Then, By Karen Coombs, LJ netConnect — October 15, 2006:


http://www.libraryjournal.com/article/CA6375463.html

The growth of the read/write web has also influenced strategic directions. New technologies enable anyone to create and publish content to the web. Initially, users mostly published text. However, digital cameras, video cameras, GarageBand, Flickr, YouTube, and a host of other software allow ordinary people to create a variety of content and post it to the web. This dramatically changes the types of software that libraries need to support their computing facilities. For example, the University of Minnesota has made web log software available to faculty, staff, and students. In academic libraries, this technology makes it easier for faculty to self-publish and self-archive their materials, everything from books and articles to data sets and lectures. Libraries can help promote better scholarly communication by facilitating this process—providing systems and space to store content and education for faculty on how to produce and self-publish materials.

TTW Mailbox: Did You Know?

Future Educators (What about Librarians?)

Dr. Margaret Lincoln writes:

REMC 12 Director Mike Oswalt shared an excellent PowerPoint on School 2.0 at http://techplan.edzone.net/TDM2006/DIDYOUKNOW.ppt that was recently shown at the Michigan Technology Directors Meeting on October 6.

The original presentation at http://arapahoe.littletonpublicschools.net/media/EDocs/did_you_know.ppt was developed by Karl Fisch (a tech director from Colorado) and is quite powerful with the addition of background music.

Both PowerPoint versions play automatically and take only 8 minutes * time well spent!

Take a look! It's fascinating.

October 01, 2006

The Journey from Good to Great

The Journey from Good to Great

A couple of weeks ago, I received an email from a librarian in Kentucky inviting me to breakfast during my stay in Louisville. I'm glad I said yes! McCracken PL (Paducah, KY) librarian Iris Garrott, who blogs at http://circulating.wordpress.com and library director Marie Liang treated me to breakfast and told me all about what they've been doing at their library.

Using the works of Jim Collins, including his book Good to Great, these librarians reported their library was inspired to be great: great customer service, great interactions between staff, and great communication. I was impressed with something Marie told me: employess at the library can get funding to take classes -- not just library classes -- but any type of college courses, undergraduate, etc. She confirmed something I suspected. Give folks a nurturing environment, give them some assistance to learn and follow their interests and they pay the library back with dedication and enagement! I was also very impressed with their whole story and very sorry that I could not be at their presentation detailing the journey -- we were scheduled at the same time!

Luckily, Iris has put up the slides as a Flickr set:

http://www.flickr.com/photos/circulating/sets/72157594302022399/

Take a look. It might inspire you. Thanks Iris and Marie -- for breakfast and for an official McCracken PL tote and my own copy of Good to Great.

Learning 2.0


celebrity
Originally uploaded by hblowers.
:-)

September 29, 2006

The Culture of Trust: One Year in the Life of Library 2.0

http://www.techsource.ala.org/blog/2006/09/the-culture-of-trust-one-year-in-the-life-of-library-20.html

September 25, 2006

TTW Mailbox: No Extended Web Surfing

Only School related Work is Allowed

Sarah sent me this note and some images and said I could blog them. Thanks Sarah!

Dear Michael:

A colleague and I were teaching a class called “Cyber Six Pack” about 2.0 tools and I was thrown by the signs that were posted in the computer lab where we taught. Granted, these were in a computer lab in a community college’s library…but they suck the fun out of spending time on the computer at school. Photos were taken with my 3-year-old cell phone, so they aren’t the best quality.

Where to begin?

Number 1: “Absolutely No!”
Number 2: What constitutes as “extended Web surfing?”
Number 3: A shot of the desktop. They reiterated the rules right there on the desktop.

Desktop Display: Reiterated the Rules

To dive deeper into the one about extended Web surfing and not IM-ing, those are two totally useful tools when working on homework. Since a lot of libraries are hip to IM reference, these rules would not allow students to do that! And well, sometimes you have to do “extended Web surfing” to find what you’re looking for…isn’t that just another definition of research anyway?

I could go on forever…but one more thing…I didn’t look around but if that was the “academic computer lab” then where is the lab where you can just hang out, check e-mail, chat with friends? I don’t think this community college has dorms, so it’s not like these kids could just go back to their room and do that. And, if local libraries are saying no to all of the above and they can’t afford a computer/Internet access at home…what’s left for them?

Sarah E. Handgraaf
Web Content Developer
Johnson County Library, Kansas

Sarah, I appreciate your thoughts. Is there another place on the campus for general computer use and hanging out? If I was a student, I'd rather be there than anywhere near this lab where any second someone might appear to tell me I had overstayed my Web welcome! No matter what, this type of language certainly puts a negative slant on doing research/study here.

Maybe these librarians should checkout:

Michael Habib's thoughts on Academic Library 2.0
The Ubiquitous Librarian (I'd love to see his take on this)
Courtesy Please

September 24, 2006

A Shout to All Attending Library Camp East!

Library Camp East is tomorrow in Darien, CT!

http://wiki.library2.net/index.php/Library_Camp_East_2006

I wish I could be there! I hope the day goes well and I'll be watching for blog posts, Flickr pics and more! Have a great day everyone!

September 23, 2006

It Starts from Within...

http://learningexpress.blogspot.com/2006/09/week-6-thing-15-library-20.html

Lori Reed, training specialist for the Public Library of Charlotte & Mecklenburg County, ponders L2 and empowering staff.

What else does Library 2.0 mean? Empowering not only patrons but staff. Our library provides the most outstanding customer service of any organization that I have ever seen. But do we provide the same service to internal customers? Not always. If our vision is to be the best library in America, we have to start by being the best staff. We need to support and encourage each other. We need to realize that yes we are all individuals and we make work in different branches or departments, but we are individuals, branches, and departments working towards the same common goal. The best library in America. The best staff in America.

Why Don't CEOs (Library Directors?) Blog...

Director, are you Blogging??

Via the Church of the Customer Blog:

If CEOs blogged, they would save considerable time on hundreds of weekly emails that ask roughly the same types of questions. That's part of Debbie Weil's thesis in The Corporate Blogging Book. “Why not do it more efficiently?” she writes. “Instead of a one-to-one message, why not a communication from one to many thousands?" She describes the pro's and con's of corporate blogging with plenty o' pointers on how to do it well and not screw up. I read an early copy of the book and it's excellent.

So what about Library Directors? I know of a few that are blogging (see below), but I think it would be nice to have a few more -- in fact, I'd hope that more directors will be inspired AND the next wave of folks that move into admin positions would welcome the chance to speak directly to their users!
__________________________________________________________________________________________

How cool would it be if the local newspapers syndicated their headlines with an RSS feed so that you could subscribe to them? And blogged "live" from government meetings? And posted dozens of photos (all the ones that didn't make it in this week's paper) on a Flickr account, especially if there was breaking news? OK, we're biased because we want them to do it so that we can feed the headlines, blog posts and photos onto our own Darien Community Matters blog, providing the most balanced, accurate and up-to-date information possible. And I guess that you could say that we're becoming Web 2.0 missionaries..... because we (that's me and Assistant Director Melissa Yurechko) invited Josh Fisher, editor of the Darien Times over to discuss it, as the first of a series of meetings with the local news media.

Louise Berry, Director, Darien Library, Director's Blog

__________________________________________________________________________________________

I wonder why many directors do not blog?

Could it be:

No Time?? Possibly, but wouldn't being able to communicate library news and important details about the business of the library to the most people with an easy to use mechanism be a useful tool? It would also set an example, that top-down buy-in that is important for technologyyy projectss and organizational shifts. Here's David King's take on the Time thing as well -- it deserves another link.

Fear? Are you afraid to put yourself out there? Afraid that a typo might slip through. It's time to let that go.We certainly don't have to publish our home phone numbers, but some human discourse from the top might be very welcome in many libraries, internally and externally. Folks don't care about a typo or two these days -- and heck, you can always go back and fix it.

__________________________________________________________________________________________

I, as the administrator, and the one whose job is on the line, am willing to take a risk here. Why are others so risk averse? It costs us very little. Other libraries are doing it without problem, we are not first, and I'll be blasted if we will be last!

Michael Golrick, City Librarian, Bridgeport, CT at his blog Thoughts from a Library Administrator

__________________________________________________________________________________________

"I have nothing to say." Oh, yes you do! Tell your story, your day to day adventures, your thoughts on the library and its collection. Blog your plans and strategies. This isn't top secret work (well, yeah, some stuff is private), but blogging creates a level of transperancy that could benefit many libraries.

That's what the marketing/PR Department is for. Well, I'd hope that PR was blogging too, in a human voice, not the language of marketing that people can recognize these days so easily, BUT the voice of library administration carries a lot of weight too. Here's what the Cluetrain says oh so well: "But learning to speak in a human voice is not some trick, nor will corporations convince us they are human with lip service about "listening to customers." They will only sound human when they empower real human beings to speak on their behalf."
__________________________________________________________________________________________

I spend an awful lot of time soliciting and then responding to feedback and suggestions from our users. Lately, the written suggestions in the box asking for "newer" and "better" DVDs have outnumbered the requests for specific books or authors by nearly 12 to 1. My response to the requests for newer, better DVDs has always been that we buy what Blockbuster doesn't -- the hard-to-find TV shows -- the series, the old shows & films, the BBCAmerica & PBS films -- and not the drivel (Oops. I'm showing my bias. Sorry) that appears in the theaters. However, when people request a specific title, whether book, music, movie, or magazine, we'll usually buy it.

I've just finished a lengthy analysis of our collection, including what we buy, how much it's used, and what our users ask for. The not-surprising conclusion I've come to is that DVD and Books on CD are used far more than our print collection. For example, one copy of a bestselling book by John Grisham got 59 circs during the period I was reviewing, while The Sopranos DVD recorded 354 circs. A Book on CD version of the same Grisham novel logged in 153 circs. Clearly, the format of choice is not print. In examining our reference questions logged in that period of time, requests for specific movies or Books on CD outnumbered specific requests for print materials by 5 to 1.

Patricia Uttaro, New and views from the Director of the Ogden Farmers' Library...

__________________________________________________________________________________________

Finally, and I am sure this is not the case in most places, what's a blog? Directors, if you haven't spent some time with the new tools and these new conversations, now is the time. Ask someone on staff to show you some blogs. Then ponder how you and your library might use the medium to further your mission, reach out to users, and give human voice to the library.

(This post has been cooking a long time. Don't miss Jenny Levine's post and the Blogging Directors Wiki page.)

September 22, 2006

Required Reading: Making Time for Web 2.0

http://www.davidleeking.com/2006/09/19/making-time-for-web-20/

David King posts about one of the phrases I hope to never hear in libraries again when it comes to social software: "We don't have time for ____." I've also heard it as "we don't have time tio post to a blog" or "It adds another click..."

David writes: Library administrators and managers need to lead this change in their organizations. One way they can do this is to provide time, equipment, and training in order to successfully implement these new tools into the library’s digital space.

What does that mean, practically? Here are some examples:

Time:

Time to play and experiment
time to read about new tools and technologies
time to read blogs, wikis, to IM with colleagues, etc.
time to do the actual work - time to post to blogs, record and edit podcasts and videoblogs, time to take photographs and manipulate them in graphics editing programs, etc.

Folks, these changes do need care and feeding from above to be successful. Front line staff, also addressed in this excellent post, can implement, experiment and explore Web 2.0 tech, but buy in and approval from above seals the deal, if you will.

So before you say, for example, "We don't have time to implement IM reference in our academic library -- who will staff it??" stop and think about these tips. Think about making such services part of the flow of reference work with admin support, make it part of the culture up and down. Look at what processes may not be needed anymore or what systems social software can streamline (What's New blog, anyone?). But don't let a worry about time be a barrier to innovation.

Thanks David. If you haven't added David Lee King's blog to your aggregator of choice, please do see. He is in the trenches and communicates it all oh so well.

September 20, 2006

Janes on the New Tools and the Old Ways

Via a great piece at LJ featuring Stephen Abram, Joe Janes and Roy Tennant:

“All of these things,” Janes says, “are opportunities.” Libraries today, he observes, cannot affort to be paralyzed, wed to old modes of service, bureaucratically pinned-down, or too reticent to take advantage of the fact that, in a world drowning in information, libraries should be more vital than ever.

"Narrated by a Student" Ohio University Libraries

Ohio University Libraries

http://www.library.ohiou.edu/newsblog/?p=152

Via Eric in my LIS701 Class:

The library now has a new way for students to learn about the library. You can now borrow our iPod to take an audio tour around Alden. Simply stop by the Learning Commons Desk on the second floor of Alden to check out our iPod. The tour of all seven floors covers the basics of the library, and will take about 30 minutes to complete.

If you already own an iPod or MP3 player, you can download the tour by following one of the links below. We currently have two versions of the tour, one guided by a librarian and one narrated by a student. Just click on the links to save to your iPod or MP3 player. Once you’ve taken the tour, please take a moment to give us some feedback.

My favorite bit is that they have a narration by a librarian or by a student! What a perfect example of adding a few technologies, outreach and humanity to an academic Web site. Take a lesson here, curious librarians. You can do this stuff too!

September 19, 2006

MIT Tech Review: 10 Ways to Think about Innovation

Over lunch in the Dining Hall at Dominican, I read a few articles in MIT's Technology Review. "10 Ways to Think about Innovation" by Jason Pontin really got me going! Pontin presents a top ten list for folks interested in innovating. For example:

(7) Real innovators delight in giving us what we want: solutions to our difficulties and expansive alternatives to our established ways. (8) They are, it is true, sometimes perplexed by our ignorance of our own needs. "You have to solve a problem that people actually have," says Joshua Schachter, the founder of del.icio.us (now a division of Yahoo) and the popularizer of Internet "tags." "But it's not always a problem that they know they have, so that's tricky." There is, however, an escape from this conundrum. (9) Successful innovators do not depend on what economists call "network externalities" (where a system, like a fax machine, has little use to its first user, but becomes increasingly valuable as more people use it): "Ideally, the system should be useful for user number one," says Schachter, our 2006 Innovator of the Year. Hence, innovators can divine needs by applying a utilitarian imperative: they ask, Would the innovation help someone now?

Good stuff. I'm reminded of bad database design, difficult to navigate Web sites and OPACs that break if you use the back button. Many folks probably just accept that and use the systems because they don't know there are or could be better alternatives. Here's to the innovators in libraryland that work for the user -- user number one, even -- and solve problems we didn't even know we have.

September 16, 2006

On Controlling Your Technolust

Technolust

I was happy to see Helene Blowers and a contingent from the Public Library of Charlotte Mecklenburg County at the South Carolina State Library program this week. Helene's work with learning 2.0 as a free, open, "steal this idea" learning program for 2.0 tools should be adopted by any and all libraries that want to get a handle on the shift we're riding. Helene posted about the TechExpress day...

http://libtechbytes.blogspot.com/2006/09/sc-tech-express.html

...and notes my use of the word control:

“Librarian 2.0 controls Technolust” This quote was a part of Michael Stephens excellent presentation and although I very much agree with what he says about not just doing technology for sake of just doing something new, I found myself a little bothered by the word choice. Why? because the word “control” emulates the very “thing” that Library 2.0 isn’t. I know, I know … it ‘s only words right? But when you have so many librarians who are preconditioned to “control”, it’s hard to break the pattern. Personally, I love the word “empower” because that’s what I think Library 2.0 is really all about. But in the framework of Michael’s very valid point, I just can’t seem to come up with a better suggested substitution. Perhaps this is the positive balance to this point … Librarian 2.0 harnesses tools that empower users.

Hmmm..okay, how about this:

Balance your Technolust

Librarian 2.0 recognizes that technology works best for libraries when it's implemented to meet a mission or a goal of the library or extend or improve a service. Tech worship, technolust and throwing the newest hottest sexy thing at library users without planning and forethought, without considering the user, is a more often than not a road toward failure, wasted funds and staff resources and bad internal and possibly external PR for the library.

The balance for me too is recognizing I have a pronounced gadget gene... but in library jobs, I can't let that drive my decisions! Now, shall I order that new iPod?.... :-)

September 15, 2006

On Small Libraries and Library 2.0

Marie Palmer, at a new-to-me blog called "Library Stuff..." writes this week about reading Casey & Savastinuk's article in LJ , and ponders how smaller libraries can get involved:

A lot of libraries have always aimed to be “Library 2.0″. What’s new now is the abundance of technologies that help libraries further this aim. I work with a lot of small public libraries and though they may wish to keep up with these technologies, they very often don’t have the funding or resources to do so. They’re also usually far from highly populated centres that tend to attract techno-savvy librarians.
One way smaller libraries (and larger) can subscribe to the Library 2.0 bandwagon is to solicit help from the surrounding community: Plan a Technology Summit at Your Library.

Again: Plan a Technology Summit at Your Library

What a great idea! Think of the posibilities of getting your users toghether and talking about Web 2.0 and Library 2.0. It also might be a great way to launch a Learning 2.0 initiative for library staff and users!

September 13, 2006

South Carolina TechExpress Day YouTubed!

Curtis Rogers posts more video:

Stephen Abram

Jenny Levine

Abram on:

...the future of the AV Department: "Show me your streaming video plan."

...getting out from behind the reference desk: "If you have staff who have butts in seats and they are ust sitting...show me a retail operation that would let people sit."

... games: "Most of them are really complicated things that kids learn from."

...the library: "It's not about the library! It is about five very specific user spaces, communities: Neighbourhood/Community, Entertainment/Culture, Learning, Research, and Workplace."

...on the future: "We need to manage experience NOT collections."

Finding the Future: Library 2.0

Abram finds the future.

Patti Butcher, State Library Director, opened the day with a charge for the 300 folks assembled to put aside their fear of change and think about what's presented today. (Dr. Curtis Rogers videoblogged a bit of her talk.) Then she quoted this:

The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services.

Curtis & Jenny just decided the official tag of the day is "techexpress2006"

Jenny and Stephen in Columbia, SC

The day begins!

Congrats to Mashup Winners Blyberg & SLL2

Talis has announced the winners of the Mashup competition. Congrats to AADL's John Blyberg (a powerhouse of L2 goodness) for first place and to the Second Life Library 2.0 for second!

Read Teresa Koltzenberg's post at ALA TechSource here and Jenny Levine's post here.

September 06, 2006

Generate Your Own Card!


The Cluetrain!
Originally uploaded by mstephens7.
Give it a try!

www.blyberg.net/card-generator/

September 05, 2006

Breaking Down Barriers (or The Reference Pod is Open)

Alan Gray from Darien PL is blogging! This post caught my eye:

http://www.darienlibrary.org/staffpages/gray/blog/archives/2006/08/siege_warfare.html

Alan discusses the reference desk as a barrier or stronghold against patrons. he uses a photo illustration to show the reference area of his library as a fortress. He then notes that the NEW Darien Library will be different:

What they've decided is that we are NOT going to have a desk or any kind of barrier, but that reference librarians will work in partnership with patrons at reference "pods." Truly, we don't have a clue what they are going to be like exactly (we have done lots of sketches but we aren't to the mock up stage yet -- some drawings look like lima beans, or saddleshapes or boomerangs) except we know the general principle is that a reference librarian and the patron will sit together so they can share access to computing resources if necessary. And the space will clearly as much the patron's space as it is the librarian's space.

Again, a model of library thinking to watch closely and emulate. Thanks Alan!

September 01, 2006

Library 2.0 in LJ

Give this one a read!

http://www.libraryjournal.com/article/CA6365200.html

The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones through improved customer-driven offerings. Each component by itself is a step toward better serving our users; however, it is through the combined implementation of all of these that we can reach Library 2.0.

While not required, technology can help libraries create a customer-driven, 2.0 environment. Web 2.0 technologies have played a significant role in our ability to keep up with the changing needs of library users. Technological advances in the past several years have enabled libraries to create new services that before were not possible, such as virtual reference, personalized OPAC interfaces, or downloadable media that library customers can use in the comfort of their own homes. This increase in available technologies gives libraries the ability to offer improved, customer-driven service opportunities.

I was lucky enough to present with Michael Casey in Charlotte and we'll be presenting with him at IL2006 as well. He and Laura have some great things to say! Am I allowed to say I'm also reading the manuscript of their forthcoming L2 book to write the foreword, and it's a well-thought, well-written guide to L2 thinking and planning in libraries.

Well done, Michael Casey & Laura Savastinuk!!

August 29, 2006

Academic Library 2.0 Concept Model Detailed

Checkout Michael Habib's diagram of Academic Library 2.0. I am fascinated by this -- even more so now that I am on campus.

August 28, 2006

Library 2.0 in Library Journal, 9/1/06


Library Journal, 9/1/06
Originally uploaded by Michael Casey.
Michael Casey and Laura Savastinuk's article on L2 will be in the new LJ this friday! Look for it!

August 27, 2006

L2 Motivation: Flickr Fun from PLCMC Learning 2.0 Folks!


L2 Motivation
Originally uploaded by Muggie42.
Well done!

August 14, 2006

USB Friendly!

Darien Library, one of my favorite L2 examples and site of a recent Roadshow stop, is circulating USB drives!

http://www.darienlibrary.org/connections/info-tech/archives/2006/08/extra_usb_drives_to_the_rescue.html

We recently purchased five additional high-capacity USB or "flash" drives, making for a total of 10 drives in circulation that may be borrowed free of charge. (These are in addition to the floppy disks, CDs, and DVDs we already have available for sale.) The SanDisk Cruzer drives can each hold up to 512 MB of data, and they come in a sturdy titanium shell that protects your files during transit from the Library to your home or workplace. We invite you to check out one of these drives so you can discover how convenient and easy they are to use. Simply click here to reserve a flash drive today.

August 11, 2006

Use of this Table.... caught at KCPL (UPDATED!)

There must be a story about this poor little table....I'll be using this in my L2 talks!

Update: David King IMs to say the sign has been removed! Woohoo!

Please, folks, take a walk around your buildings and see what story you are telling about your library by the language and tenor of your signage and stance toward collaboration and technology. I understand we need balance and some guidelines for conduct, but a "culture of no" does not work well in libraries!

August 08, 2006

Learning 2.0 Participants!

Have you seen all the folks blogging via PLCMC's learning 2.0 initiative? Wowza!

August 07, 2006

Regarding Trust

http://www.socialcustomer.com/2006/08/the_one_where_j.html

Most cool post at the Social Customer Manifesto -- including this bit that I couldn't have said better myself:

What does this mean? This means that now, organizations now have these social tools to put the humanity back into business to solve the trust problem. In other words, the organizations that will win are the ones that most easily enable customers to build relationships and communities with people they trust.

August 04, 2006

Q & A on L2


imaginon 011
Originally uploaded by crr29061.
Dr. Curtis Rogers took many pics of the Library 2.0 Tech Summit! Here I am sitting for a bit as we discuss audience questions.

Here'd Curtis' set:

http://www.flickr.com/photos/curtisrogers/sets/72157594224240348/

Rules for the Loft (Teen Space at PLCMC)

Works for me!

PLCMC Technology Summit Kicks Off Learning 2.0 for Staff!

PLCMC Learning 2.0

This blog has been set-up as part of PLCMC's Learning 2.0 project to encourage staff to experiment and learn about the new and emerging technologies that are reshaping the context of information on the Internet today. The objectives of this program are to:

  • encourage exploration of Web 2.0 and new technologies by PLCMC staff.
  • provide staff with new tools (that are freely available on the Internet) to better support PLCMC's mission: Expanding minds, Empowering individuals and Enriching our community.
  • reward staff for taking the initiative to complete 23 self-discovery exercises.

http://plcmclearning.blogspot.com/

Yesterday, Michael Casey and I gave presentations at the PLCMC Technology Summit at the incredible Public Library of Charlotte Mecklenburg County. The Summit was held in the ImaginOn and absolutely incredible library and children's theatre complex.

The Summit was the launch of a new staff immersion and education program -- highlighting all things social on the Web. Conceived by Helene Blowers, Public Services Technology Director for PLCMC and blogger at Library TechBytes, the Learning 2.0 online course will guide library staff through a set of "23 Things" they can do in the new web:

Learning 2.0 is online learning program that encourages staff to learn more about emerging technologies on the web that are changing the way people, society and libraries access information and communicate with each other.

Over the course of the next eight and a half weeks, this website will highlight “23 Things” and discovery exercises to help staff become familiar with blogging, RSS news feeds, tagging, wikis, podcasting, online applications, and video and image hosting sites.

Any staff who complete all 23 Things will receive an MP3 Player and be entered in a drawing for a laptop and other prizes at library staff day! What an incredible opportunity to learn new tools and get some cool tech as well. I kid you not, if every single staff member completes the course, they get an MP3 player!

The most encouraging thing to me is ANY LIBRARY CAN DO THIS! Helene has used totally FREE tools to set up an engaging learning environment and built some exercises and explorations. Take a look at Week 3:

Week 3: Photos & Images
Explore Flickr and learn about this popular image hosting sites.
Have some Flickr fun and discover some 3rd party sites.
Create a blog post about anything technology related that interests you this week.

Pretty easy and straightforward, yes? In my talk yesterday, I encouraged the librarians attending to have a sense of play, to be curious and to have a willingness to try new things -- these 23 Things fit the bill nicely!

Over dinner last night, we discussed how other librarians outside the PLCMC system could follow along and see how it's done and then try their own Learning 2.0 initiative with their staff. This is a model any library could adapt and use. And I really believe any of us, with some motivation and resources like this, could explore, learn and, in the end, make their library more "social."

Congrats to Helene and everyone at PLCMC for taking on such a wonderful venture!

August 01, 2006

I AM Blogging This!

Are You Blogging This?

http://blip.tv/uploadedFiles/Davidleeking-AreYouBloggingThis151.mov

FABULOUS video and song by David King! Run don't walk and turn it up to 11!

July 31, 2006

Library 2.0 Theory: Web 2.0 and Its Implications for Libraries

http://www.webology.ir/2006/v3n2/a25.html
Jack M. Maness
MLS, University of Colorado at Boulder Libraries

Many might consider IM a Web 1.0 technology, as its inception predates the technology market crash and it often requires the downloading of software, whereas most 2.0 applications are wholly web-based. It is here considered 2.0 as it is consistent with the tenets of Library 2.0: it allows a user presence within the library web-presence; it allows collaboration between patrons and librarians; and it allows a more dynamic experience than the fundamentally static, created-then-consume nature of 1.0 services. It is also considered 2.0 as it is becoming a more web-based application, and the software used by chat reference services is usually much more robust that the simplistic IM applications that are so popular (they often allow co-browsing, file-sharing, screen-capturing, and data sharing and mining of previous transcripts).

SJCPL Circulation Staff Wiki

SJCPL Playground

I am very proud of the SJCPL Circulation folks. They started a wiki after Staff Day this year to capture thoughts, brainstorms, all the times they say "No" to patrons and more. One of the circulations folks emailed this screenshot and said they've had meetings to discuss barriers to service! Rock ON!

July 28, 2006

Library 2.0 Idea Generator


Library 2.0 Idea Generator
Originally uploaded by mstephens7.

http://www.daveyp.com/blog/index.php/archives/106/


Flickr is Scaring Some Folks!

Please zip over and read my post about Flickr at ALA TechSource.

http://www.techsource.ala.org/blog/2006/07/flickr-libraries-scary-scary-scary-to-some-folks.html

I ask that you do not make any spur-of-the-moment, reactionary decisions, Flickr'ing Librarians! What I sincerely hope will not happen is the libraries and associations that have started using Flickr will abandon the site because they are scared... come on! Don't let this type of e-mail campaign derail you. Look at the big picture of how this site and many others are used and can benefit your online presence. Let's teach our users about the good and bad of online communities, BUT LET'S NOT just close the door and lock it!

Danah Boyd's Best

What a great collection of essays and blog posts...wonderful content. Take a look:

http://www.zephoria.org/thoughts/bestof.html

Topics include MySpace, social networking, blogs, etc. Thanks Danah!

July 26, 2006

Information is a Science

David Warlick writing brilliantly on social software and information:

The rise of blogging, podcasting (and vodcasting), wikis, and the glue that ties them and much else together, RSS, more closely align with the video game view of information than the blook-reading and film-watching mode that is my information consumption and was the central part of my education. The information landscape is increasingly a place that we participate in, observing our experience, reflecting on what we observe, reporting it to the blogosphere, reading, reflecting, and writing some more, and constructing uniquely valuable content — along with the junk. Information flows through new channels and on new levels and it is tied together through tags and folksonomies, remixed, and attracted back to us in new and educationally potent ways.

Today, as information becomes increasingly networked, digital, and overwheming,

Content rises increasingly out of conversation rather than formal and procedural publishing,

The behavior of content depends more and more on the behavior of its readers, and

People are increasingly connecting to each other through their content — through their ideas

The same holds true for libraries. For the profession and our institutions to move forward we must be very aware of the power of these new connections, conversations and opportunities to collaborate. Librarians have the skills to understand the new channels of information but they must also embrace and understand the new methods of delivery and content creation. Such technologies as RSS and whatever syndication method comes next will surely shape the way folk, from all walks of life, all professions, everywhere, will get their streams od information, entertainment and content.

July 20, 2006

Peter Bromberg & Michael Stephens

SJRLC Blog & RSS Workshops

Peter really blew me away with his work on the ALA l2 course! Remember the L2 Manifesto? http://librarygarden.blogspot.com/2006/05/thoughts-on-ala-bootcamp-l20-manifesto.html?

Today I go to work with Peter, who is an incredible trainer, writer and library thinker in his own right, and a group of 40 or so librarians from South Jersey! What an incredible time!

Library Garden gets Tamed and Shifted

Post Roadshow in Princeton, NJ with Library Garden authors Amy, Robert and Janie!

ALA L2 postcard from the L2 Gathering!

Thanks everyone...I wish I could have been there! Thanks to all who worked so hard in the depths of ALA L2!

July 19, 2006

Darien Roadshow Begins


Darien Roadshow Begins
Originally uploaded by mstephens7.
Today we're in Darien, CT and Jenny is speaking about Flickr even as I type!

July 18, 2006

Princeton Roadshow


Princeton Roadshow
Originally uploaded by mstephens7.
Thanks to all who attended and the incredible staff at Princeton Public Library!! Thanks Leslie!!

The Age of User-Created Content

Good morning from Princeton, New Jersey! Jenny Levine and I are here to present the Roadshow at Princeton Public Library! "Conversation, Community, Connections, and Collaboration: Practical, New Technologies for User-centered Services" our Social Software & Libraries Workshop features some time devoted to user-created content. How cool is it then that in today's USA Today, there's an article devoted to YouTube:

http://www.usatoday.com/life/2006-07-17-digital-youtube_x.htm

But fame on YouTube doesn't necessarily mean big bucks or a career in the movies. For many fledgling stars, it's about recognition from peers, having a top video, maybe being noticed walking down the street.

In other words, people, especially teens, are conceiving, directing and producing their own movies, handling their own publicity and becoming well-known in their own worlds.

July 14, 2006

Are You Videoblogging??

David King posts about libraries videoblogging. I was glad to see this post this morning because I mentioned it in my talk this morning. Add your videoblog to his post!

July 11, 2006

LISRadio at the School of Information Science and Learning Technologies at the University of Missouri-Columbia

LISRadio

Fascinating! Another reason for LIS schools to make sure they have podcast studio space!

July 07, 2006

Hennepin Public Comments

Glenn peterson comments on this post:

Wondering if patrons are using this feature? We received 770 comments during the first full month after rollout, contributed by 635 patrons.

Wowza! Those are some good numbers! It will be interesting to see the 6 and 12 month numbers. I would think the ROI for engaging patrons in the catalog via commenting will prove to be very good!

Ten Signs I Hope I Never See in Libraries Again

I've been thinking a lot about stories lately. I've even used the phrase "What story is your library telling?" as an IM away message. So imagine the synchronicity, when into the TTW comment bin comes a nice pointer to a post by Phyllis at "Something New Everyday" -- she's adapted Brenda Hough's eight training tips for her library: "Eight Tips for Learning in a Changing World," including this "Look for the story that exists in every situation."

It reminded me of the images we've seen snapped in some libraries of some not very friendly signage mostly about cell phones. Remember, putting up a sign in your library is sending a message to your users -- and it's a story we are telling too.

Take a look at the images below, some from my travels and others from some friends who agreed to let me blog them (they're clickable!) and think about the story these libraries are telling users. Take a walk around your library and look for the messages and stories you're sending to users via signage, etc. And think about the reasons the signs went up in the first place: policy? one bad egg that caused a knee-jerk reaction? fear?

How might we change these stories?

Not Library 2.0
Courtesy of Michael Sauers Travelin' Librarian


No Cell Phones


Not library 2.0
Courtesy of Michael Sauers Travelin' Librarian

Turn Off Cell Phones


bad sign
Courtesy of Aaron Schmidt Walking Paper


No Skateboards
See this for more.


No Cell Phones


library sign
Courtesy of David King www.davidleeking.com/


No pets or phones

And get a load of this one:


Courtesy of Kokeshi http://rich.headsnet.com/

Here's the "After" shot: http://www.flickr.com/photos/kokeshi/102990238


Some successes:

http://www.flickr.com/photos/sylvieszafranski/119923336/

http://www.flickr.com/photos/56709973@N00/120136808/


I hope to see more signs like these in the future:

Tour of Seattle Public Library 4/06

Lab

Library Marketing! Well done!

Need Help? Have A Question?

At Toronto Reference Library

Let's build spaces and places that are welcoming and invite collaboration and throw in some cool technology to foster that as well. I am not saying we throw out all the rules, but let's look closely at the rules we have any we are thinking about..and make sure they begin with the user.

Let me know what you think. And thanks to Michael, Aaron, Richard and David for sharing!

Don't miss Michael's 2.0 set at Flickr: http://www.flickr.com/photos/travelinlibrarian/sets/72057594081537084/

July 05, 2006

Squidoo L2 Update

JENNY LEVINE & MICHAEL STEPHENS's STATEMENT (From 05/01/2006 to 05/31/2006)

Your lenses have generated $0.08 total.

$0.08 has been donated in your name to Squidoo Charity Fund.

http://www.squidoo.com/library20/

June 30, 2006

Ten Rules for the New Librarians

I owe a mountain of inspiration to Karen Schneider for this one!

I'm working on the syllabus for my section of LIS701: Introduction to Library and Information Science for this Fall at Dominican. We're using Rubin's Foundations of Library and Information Science from Neal-Schuman and I'm adding a reading of The Cluetrain Manifesto as well. We'll have articles and blog posts to react to and discuss. Putting this together, I'm reminding of a question I had last semester during one of our discussions of current library jobs and those 2.0 job descriptions.

"What do we need to pay attention to?" one of my students asked. "How do we get good jobs to do cool things and keep those jobs ..and move up?"

I have written about jobs in libraries, here at TTW and at TechSource. I often wonder about the new librarians we are sending out into the LIS world from Dominican and other schools. What do they actually encounter in their first professional jobs? I was drawn to the new hires at CPL last year because I wanted to know how it was for them.

All of this has been on my mind as I work with my current section of students this summer and plan for my full-time position in the fall. Submitted then for discussion is this short list -- a cautionary list of things to ponder in a library 2.0 world (or whatever you choose to call it!) as new grads hit the streets and start their first jobs.

Ten Rules for New Librarians

Ask questions in your interviews. Hard questions, like "How many projects are on the library's list right now?" or "What is the technology planning process like here?" Read this and remember!

Pay attention to the answers and what the librarians interviewing you say about their users. Are they dismissive, bothered by them and their presence in the library? Run away!

Read far and wide and immerse yourself in culture, pop and otherwise. It will help you know what your users are doing and into!

Understand copyright and the Creative Commons very well and understand what it means for our future content creation-driven culture.

Use the 2.0 tools, not because it's cool, or any number of speakers/bloggers/librarian-geeks tell you to, but do it as one way to harness the collective intelligence of our profession. Grab some RSS feeds. Also do it to understand what spaces are users are moving in...creating content in...LIVING in. Create some custom searches of your interests in the field. Do not feel you have to subscribe to every LIS feed in the world. My advice? Find the news sites and the biblio-voices that speak to you and inspire you and follow them and their links. If you're inclined, add your voice to the Biblioblogosphere. Or participate vis commenting -- it's a beautiful, though-provoking, ongoing conversation that welcomes everyone!

Work and Play nice with each other at your jobs, at conferences and in those places where information professional gather.This isn't a competition or a contest. It's not all about you, new grad (sorry, but it's not). It's about the user. And creating services. And being the best librarian you can be.

Manage yourself in a professional way but don't forsake fun, wonder, curiosity or play. Use productivity tools of your choosing but be organized and follow thorough on the things you say you follow through on. Do not be that person in the meeting that says "I didn't have time."

Avoid technolust. Technology worship is a trap. Never let technology be a god in itself.

Listen to the seasoned librarians you encounter. They know things. Good things. Listen and they may inform your future decisions and planning. Learn from every conversation, meeting or water cooler chat. (And seasoned folk, listen to your new hires! You do the same: listen, learn and share... break down the generational divide present in some organizations...you'll be happy you did!)

Remember the Big Picture. Don't start 5 new HOT technology-based services without the foresight to plan how they will continue (and then flit on to the next thing). Understand budgeting, staffing and governing forces. Be mindful of hidden costs, marketing and how tech fits in to everything. Build services, collections and libraries that are sustainable, relevant to users and useful.

June 28, 2006

The People Formerly Known as the Audience

Via the Social Customer Manifesto:

An insightful, spot on piece about Generation C (that's for content folks!) and an open announcement to big media to pay attention!

http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/27/ppl_frmr.html

The people formerly known as the audience are those who were on the receiving end of a media system that ran one way, in a broadcasting pattern, with high entry fees and a few firms competing to speak very loudly while the rest of the population listened in isolation from one another— and who today are not in a situation like that at all.

Once they were your printing presses; now that humble device, the blog, has given the press to us. That’s why blogs have been called little First Amendment machines. They extend freedom of the press to more actors.

Once it was your radio station, broadcasting on your frequency. Now that brilliant invention, podcasting, gives radio to us. And we have found more uses for it than you did.

Shooting, editing and distributing video once belonged to you, Big Media. Only you could afford to reach a TV audience built in your own image. Now video is coming into the user’s hands, and audience-building by former members of the audience is alive and well on the Web.

You were once (exclusively) the editors of the news, choosing what ran on the front page. Now we can edit the news, and our choices send items to our own front pages.

A highly centralized media system had connected people “up” to big social agencies and centers of power but not “across” to each other. Now the horizontal flow, citizen-to-citizen, is as real and consequential as the vertical one.

So what does this mean for libraries? A few things -- many of which I run my mouth about a lot! We need to address user-centric content creation in much of our planning and many of our processes. For example:

Let's make sure we are providing collaboration space and digital tools when we build or renovate our libraries. I wouldn't even begin a building project without a firm grasp on the OCLC Scan and User reports, a good understanding of user behaviors and patterns and a look at what other successful libraries and businesses have done.

Let's teach social software and content literacy in our instruction sessions as well. Teach blogging, Flickr, wikis, YouTube, etc... and what folks may find there.

Let's involve users in creating content for the library and maybe even give them a venue and space to store stuff at the library server.

Let's incorporate video production as well -- for the library and for users to create their own stuff -- and be aware of the power of iTunes and YouTube to change the way content is ditributed.

Let's blog our stuff, with human voices, and write accordingly to pull in comments and conversation... this builds community.

Finally, this bit: Let's not wait too long...look at how quickly all of this came up on us..in a handful of years. we don't have time to convene teams that meet for months on end...we don't have time to study an issue "to death" as Abram would say... let's get in there, make quick, yet thoughtful decisions and implement what works best for your situation, mission and context.

June 26, 2006

A Huge L2 Job in Kansas!

http://www.tscpl.org/publicnews/templates/employeetemplate.aspx?articleid=3196&zoneid=4

Overview: A current organizational priority at TSCPL is the development of a Virtual Branch to serve library users online. The Virtual Branch & Services Manager will provide vision and leadership in designing, bringing online, and supporting the Virtual Branch, bringing ideas to the table with a high “wow, cool, nobody else is doing this!” factor. The Virtual Branch & Services Manager will lead a highly skilled cross-discipline staff in using new technologies to translate traditional library services into a virtual, Library 2.0 format and provide innovative virtual library services to our community, continuing a TSCPL tradition of exemplary customer service.

This job reminds me of my old job at SJCPL BUT it also manages the whole IT department!

The ideal candidate will demonstrate
- working knowledge of current information technology developments and the ability to anticipate IT trends as they apply to traditional library services
- knowledge of trends and issues related to virtual library services, programs and collections (including but not limited to blogs, wikis, online gaming, podcasting, and RSS).

An Innovator. Trendspotter. Manager. Wowza!

Buckland on Serving the User

Michael Buckland, Redesigning Library Services, 1992:

The people whom libraries are to serve are making increasing use of the new information technology of computers and electronic storage, in addition to the old information technology of pen, paper, and photocopier. The new tools provide powerful options for working with data, text, sound, and images. As examples, consider the reduction in labor now required for sending an (electronic) message or text to distant collaborators, for the compilation of concordances, for complex simulations and calculations, for image enhancement, and for the analysis of large sets of numeric data. There is, predictably, an increasing departure in information handling from the simple pattern of read, think, then write. Computers are used for so much more than the traditional notion of "computing."

Since library services are provided for people to use, two relationships become important: How will changes in the provision of library services affect library users and what they do, and how should changes in the tasks and work habits of library users affect the provision of library services?

Rachel Singer Gordon on Library 2.0

My writing partner for CIL explains her take on L2 at het blog:

This is partially because I believe Library 2.0 is best tackled by people currently working in libraries, which I am not. But my experiences working in public libraries (and hearing about other people's experiences) make me believe in Library 2.0 as a positive unifying force. I believe we need something to hitch our wagon to, and I'm happy hooking mine up here. The main arguments I have seen against Library 2.0 are that "2.0" is too much of a buzzword or that Library 2.0 contains some existing concepts. Both of these seem to me to be beside the point. I see Library 2.0 as the Gorman antidote, galvanizing us to work towards something rather than just to come out against something.

The "Gorman antidote" thing is nice. I hadn't thought of that angle before. Thanks Rachel!

June 24, 2006

Ignoring Patron Needs

My Minnesota traveling companion, Mary beth Sancomb Moran, on Abram, heads on spikes and public use PCs:

It still amazes me that there are librarians who are choosing to ignore the patron's needs for their own convenience. Having been a library director, I get the issues that can arise and the fixes that are all too tempting to put into place. I sat at one of the public access computers one morning, removing the various and sundry programs that had been installed against library policy again, grumbling that if I ever found the culprit, I was going to put his head on a spike in front of the library as a warning to others. (The two teens sitting on either side of me looked a bit worried.) Once I had security measures put in place, however, I didn't have those issues any more - all I had to do was reboot the machine and whatever had been done magically went away. Best $300 I ever spent.

The moral here is that there are programs out there that will help you protect the library's server and data, while allowing the patrons to do what they need to do. It's a matter of starting to think about how we can allow them to do whatever, rather than continually plotting to prevent them from doing whatever.

June 21, 2006

The Library 2.0 Cafeteria

Don't miss Karen's overview of Michael Porter's class Keep Up! Practical Emerging Technology for you and your Library

http://www.techsource.ala.org/blog/2006/06/the-library-20-cafeteria.html

June 19, 2006

The Full Set of Our Librarian Trading Cards

Jenny & Steven have already mentioned this but I just have to chime in and comment on how wonderful it is to take this online thing and make it a physical extension as well: putting a face on the library.

Folks, any library can do this! Think of the possibilities for outreach to your community of users! Collect them all!

Rock On Gould Library!

UPDATE from Iris: Thanks Michael. :)

One note of clarification: these cards have been around since before the "online thing." Every year since 2002 the librarians here have designed new cards as replacements for business cards because the students just weren't interested in business cards (and who can blame them?). They started out as baseball-like cards and got their anime theme the year before last. Still no word on what they'll be next year. :)

The full set will be there as a poster at ALA!

HOT!

June 16, 2006

OPAL Presentations & Extra Links!

A few folks listened to the talks in Second Life!

These are the added links from discussion that came up during the four presentations I gave on Thursday and Friday for OPAL. We had great groups both days. I really appreciate the folks at OPAL setting it up! It was also available in Second Life!

Here are the presentations:

http://www.opal-online.org/Stephens200606blogs.htm

http://www.opal-online.org/Stephens200606IM.htm

http://www.opal-online.org/Stephens200606socialsoft.htm

http://www.opal-online.org/Stephens200606buyin.htm

Here are the extra links from discussion:

Weblogs:

http://www.opal-online.org/Stephens200606photo2.jpg

Amanda Etches Johnson's Wiki of Library Weblogs: http://www.blogwithoutalibrary.net/links Great resource and clearinghouse of all types of Biblioblogs!

Jenkins Law Library Blogs:http://www.jenkinslaw.org

Massachusetts Law Libraries Blog http://www.lawlib.state.ma.us/whatsnew.html

Recent Research on Virtual Communities: http://webjunction.org/do/DisplayContent?id=11258

Top Ten Weblog Design Mistakes: http://www.useit.com/alertbox/weblogs.html

TTW Handout: Evaluating LIS Weblogs

WP OPAC: http://www.plymouth.edu/library/opac/ Casey Bisson's OPAC as Blog!

FASTER IM:

IM Resources: http://tametheweb.com/im/

LiB: IM Your Library Catalog...sort of

LiB's PPT on IM & More: http://librarianinblack.typepad.com/librarianinblack/2006/05/im_and_other_so.html

Social Software:

David King on the Experience Economy: http://www.davidleeking.com/category/experience-economy/

David King's Questions: http://www.davidleeking.com/2006/05/31/thinking-about-myspace-and-other-free-third-party-services/

Juice: http://juicereceiver.sourceforge.net/index.php

Legal Guide to Podcasting: http://wiki.creativecommons.org/Podcasting_Legal_Guide

Ten Reasons to Use Flickr at your Library: http://tametheweb.com/2005/12/10_reasons_to_use_flickr_at_yo.html

Ten More Reasons to Use Flickr at your Library: http://tametheweb.com/2006/05/10_more_reasons_to_use_flickr_1.html

Creating Staff Buy In:

Flickr Version!

Fresh Look at Public Libraries

June 11, 2006

So what about that Squidoo L2 Lens $$?

http://www.squidoo.com/library20/

The Library 2.0 reading list for the ALA course has been popular! In fact, Jenny and I just received a note about it and what the monies generated from the lens have been used for!

Hi Jenny Levine & Michael Stephens:

This is John Wood, founder of Room to Read. Seth and Megan at Squidoo said I could introduce your monthly payment report with a bit of great news. Thanks to contributed royalties from thousands of lensmasters, Room to Read has built a library for children in Cambodia. We hope to help these kids break the cycle of poverty through the lifelong gift of education. You can see our pictures of the library here: http://www.flickr.com/groups/squidoo/discuss/72157594159955856. Congratulations on a job well done, and thank you for your help.

--John Wood, www.roomtoread.org

We at Squidoo are thrilled to report that more than 60% of our lensmasters are sending their royalties to charity. Wow. That's thousands of dollars every month to places like The American Heart Association, Juvenile Diabetes Research Foundation and Room to Read--with real world results. So while your lenses probably aren't cash cows yet, and while you're probably not much closer to buying that red Porsche, your earnings can make a big difference when pooled together for a good cause. (If you want to swap your royalty stream over to charity, just edit your Payment Options in the workshop of each lens).

Below you'll find your earnings report for 04/01/2006 to 04/30/2006.
Thanks,

The SquidTeam: Seth, Megan, Corey, Heath and Gil

---------------------------------------------------------------
JENNY LEVINE &'s MICHAEL STEPHENS' STATEMENT (From 04/01/2006 to 04/30/2006)

You have earned $0.08 total.

$0.08 has been donated in your name to Squidoo Charity Fund.

Hey! .08 is .08 toward building a library!

June 08, 2006

"We'll have Second Lunch"

Check out Steve Lawson's "A biblioblogger visits the local branch library"

http://library.coloradocollege.edu/steve/archives/2006/06/a_biblioblogger.html

My favorite bit?

BRANCH LIBRARIAN: We do have some online innovations here. We allow patrons to pay fines online via PayPal.

BIBLIOBLOGGER: You still have fines? I'm sorry, my friend, but the Cluetrain is about to pull into the station, and you are looking like Anna Karenina, if you get my drift.

BRANCH LIBRARIAN: Ah! A literary allusion! Yes, I understand perfectly, though I'm not flattered.

BIBLIOBLOGGER: Hey, don't take offense. Tell you what, I'm doing a thing in Second Life tomorrow called Exhuming the Paleolibrary that is designed for people just like you. Have your avatar ping my avatar and we can have Second Lunch.

June 06, 2006

Comparison of Traditional & Web 2.0 Based Instructional Design

Louise Gruenberg posts a thoughtful look at instructional design in a 2.0 climate:

http://louisegruenberg.alablog.org/blog/_archives/2006/6/3/2004307.html

Let’s call it Archimedes’ (educational) law: Whether immersion in learning is in-person synchronous or online asynchronous, interaction supports engagement, and engagement eventually leads to learning. Eureka! And now for Gruenberg’s corollary: Instructors who do not engage learners interactively in person will not be able to do any better with advanced technology.

2.0 Job at Ebsco

Via Brian Gray at ALA L2:

http://briangray.alablog.org/blog/_archives/2006/6/4/2005520.html

http://careers.epnet.com/info.php?id=513

The basic function of the Wiki Analyst is to monitor information creation on TWiki, EP's web-based collaboration platform. The ideal candidate will be responsible for tracking wiki usage, guiding and shaping it's organization, and helping EP to get the most out of this powerful tool. Develop best practices. Other responsiblities include training and educating users, monitoring projects and activity, and linking content for maximum usefulness.

June 03, 2006

The User is not Broken

Read. This. Now.

http://freerangelibrarian.com/2006/06/the_user_is_not_broken_a_meme.php

Wowza!

June 02, 2006

The Library is Human, Giving the Library a Face

Via Superpatron:

http://jocolibrary.blogspot.com/2006/05/meet-library-staff-marge-vallazza.html

Marge Vallazza started working as a Circulation Clerk at the Antioch Library in January 2001. Before coming to work at the Antioch Library she had been a “superpatron” both when Antioch was the main library and after when it was a branch. A superpatron is library slang for someone who tarries at the library and checks out a lot of books—in other words, just the kind of patron the library wants. While a superpatron Marge teased the Antioch staff about coming to work for the library following retirement. And in 2001, she did just that. Since then Marge has worked three and half years at the Antioch Library and another two years at the Central Library. But before becoming a member of the staff at Johnson County Library, she had another past.

Highlighting staff on your library blog is another way to meet users on a human level.

May 31, 2006

TTW Mailbox: Library 2.0 & Gaming

On May 12th, Jenny Levine and I keynoted SJCPL's Staff Day. It was a weird thing to come back to the library where I spent almost 15 years but it was so wonderful to see folks I've missed. The staff is pretty incredible and were fired up about thinking about change. We did a version of the "Barriers Exercise" I've used in Minnesota and in other workshops. It gets folks thinking about how we send messages to our users.... and what experience they have in libraries.

Yesterday, I received an email from Pedro, one of SJCPL's gaming maestros. He mentioned at Staff day that L2 tjinking and Nintendo's plans for gaming seemed similar. I asked him to tell me more. Here's his emai:

So, it's taken me awhile to get this together, and with me being sick all last week and the ever popular gaming, it's been rough finding time to find this info like I promised. But here it is.

As I mentioned to you at Staff Day, alot of the themes that you are pushing for Library 2.0 are the same or similar to Nintendo's current game plan. Where you talk about tearing down barriers, they speak of bringing everyone into gaming. While you're stressing the need for libraries to take advantage of the unique experiences that we offer or should be offering, Nintendo promises the same thing is needed to revitalize the gaming industry.

It's all incredible stuff, to be sure. Hearing you speak about all of this while I'm following Nintendo's attempt to reboot the entire scene made me wonder how much of this might help you. I don't know if it will, but maybe it's some good info for you when you discuss gaming? I'm not sure. If anything, maybe it'll be fun reading while you're winding down? :P

What follows is the link where I got the info, and then a few choice quotes that mirror what you've been saying. Hope some of this helps!

http://wii.nintendo.com/philosophy.html

"With each passing year, video gaming has become an exclusive experience. The complexities of some of the newest games have alienated those who used to play games with their entire families. Wii changes all that. Nintendo has created the most inviting, inclusive video game system to date."

"Over time, gaming has become overwhelming to people. Wii returns gaming to simpler times while innovating game development at the same time. The unique Wii Remote gives parents and grandparents a chance to play games with their children. It gives gamers and traditional non-gamers a chance to share the same experiences in this new generation of gaming. For those who grew up on video games, Wii shows that games have not outgrown them."

The other piece I have for you unfortunatly is from a dead site. It's a transcript from the Tokyo Gaming Show, from President Iwata of Nintendo. Here are a few quotes. If you'd like the entire transcript, I can send it to you. Again, I think you'll find it interesting that what you're talking about is mirrored in what Nintendo is saying.

"There are few instances in business that show that something can grow by holding the same structure that it¹s held for the previous 30 years."

"We need to abandon the memories of past success and get back to the basics. In order to create products that can by enjoyed by anyone, the whole industry needs to make an effort. First ­ unless we can increase the number of people who are willing to play, we can never expand the market. If we cannot expand the market, all we can do is wait for the industry to slowly die."

"To expand the gaming population there are 3 main challenges:

1. First, we had to reengage the people who had stopped playing.
2. We had to attract new gamers.
3. Finally, and most important we had to introduce new products that appeal to veterans and new gamers alike. "

"Since the launch of famicom 20 years ago, the game industry has evolved significantly. Even now there are many people who believe in the idea that as long as we continue with just making games more gorgeous we will continue to expand. But the final judgment will be made by games players around the world. Those people can carry on in that direction if they believe in it, but we don¹t believe in it."

"I believe that it is the job of all of us, the creators, to continue to supply people and constant innovation is key."

"When games can no longer surprise, people will grow tired of gaming."

Thanks Pedro!!

After reading and writing about L2, listening to The Experience Economy on the way up to the lake (can't wait to hear what David King has to say at IL2006!), and discussng planning and barriers with librarians, that last sentence really speaks to me:

When libraries can no longer surprise, people will grow tired of visting them.

May 30, 2006

Ten Years Out

(Also posted at ALA L2, but I wanted this post to be open for comments from any and all too)

Good Morning all from Northern Michigan! I hope you had a good holiday weekend!

I'm reading Taylor's meditation on innovation from the Public Innovator's Lab:

In our western culture, corporate wealth rises and falls on quarterly reports. We don’t repaint. Instead, structures less than twenty years old are razed in favor of new retail facades. We are too willing to tear down and start anew. We are enamored of the innovative pilot projects when we haven't let our previous efforts take hold. Defying the spirit of Iroquis thinking, we do not evaluate the long-term consequences of our decisions or think about the footprint that we leave for future generations. How can we consider the impact of our decisions on the seventh generation when we can't consider the impact of our decisions on the current generation ten years out?

This paragraph should be included in planning materials for libraries! Not only technology planning, but planning of all kinds. This post brings to mind some questions I hope we are considering as we implement change in our organizations and association:

How many projects are you juggling right now? How many are on target and are moving smoothly?

Have you let go of failed plans or pilots and learned from them? (and communicated that learning to all involved?)

What is the method of evaluation for a new service? What is the needed ROI (Return on Investment) to make that project a success?

Is the service flixible enough to change over time as technology, users (members?) and society does as well?

What unintended consequences might appear? (Brainstorm, research and ask your users for input to figure what some may be)

How sustainable is that new technology and does it allow us to move on to better systems without a lot of issue?

Most important of all: in a climate of constant change, how do we keep that balance of community need with rapid decision making and innovation?

I'll urge you to go read Michael Casey's incredible piece on Vertical Teams and change.


May 27, 2006

Web 2.0 - No one owns it


Web 2.0 - No one owns it
Originally uploaded by Paul Watson.


May 26, 2006

Lakeview Learning Center


Lakeview Learning Center
Originally uploaded by weathertation.
Take a look...

Rapid Change

Great gem of a post from Dayna's Blog at ALA L2

I like to believe that library 2.0 skills will become basic skill sets, but I think some of us may have a longer lag time and with new services being offered at the regional, state and higher levels some of our users who can see beyond the limits of the old framework may become frustrated with our inability to quickly make changes. This might be the time when they decide how relevant the local small library is and what purpose it serves in their lives.

State Library Associations! Learn from NJLA!

This is a model for all state associations to think seriously about!

http://blog.njla.org/archives/2006/05/index.html#a000059

May 23, 2006

Library 2.0 Workshop, Arrowhead Library System

Second to last day in Minnesota. this is when I tripped over furniture THREE TIMES!

May 22, 2006

L2 Friendly


L2 Friendly
Originally uploaded by freerangelibrarian.


Great 2.0 Resource for School Librarians and YA Librarians

Squidoo Lens: 2.0 for School and Youth Librarians

www.squidoo.com/schoollibrary/

stephanieorphan.alablog.org/blog/_archives/2006/5/7/19397...

Helene's Flickr Set on Hennepin Co. PL Comments

Don't miss this set:

http://www.flickr.com/photos/84811535@N00/sets/72057594139405502/

Are you L2 Compliant? And how's your organizational chart?

I've been following the ALA L2 Blogs and exchanging emails with many of the participants. This little bit comes from Don Wood, an ALA staff member who I go to meet in person at the ALA 2.0 Roadshow we did this spring. Don really taps onto something that is important: the concepts of L2 do not seek to push aside everything we've always done or alienate current users of libraries.

My comment on Brian Gray's blog pretty well sums up how I feel about how I see the spirit of this 2.0 project. Libraries should become, to coin a phrase, Library 2.0 compliant, but the Library Bill of Rights and the ALA Code of Ethics are principles that should not become lost during the transformation. In addition, if the general public starts to (or continues to!) believe that libraries are obsolete or fast becoming so, then libraries are doomed, no matter how compliant they become. I would hate to see that happen. Libraries aren't covered wagons making way for cars, or typewriters making way for computers. They are community, scholarship, intellectual freedom, places where the have-nots can come and link to the rest of the world, mostly for free.

Read more from Don on Radical Trust at his ALA L2 Blog! And pay special attention to his points on organizations and leadership.

Trusting the Content

John Blyberg on Radical Trust:

At the end of the day, collaboration is the trust-builder between staff members. Getting two or more people or organizations together to work on a project lets everyone see what the others are capable of. The very act of creating something as a group builds a bond between people that no other activity can. Of course, this assumes that all participants pull their weight and put in the effort expected of them. Again, supervisors need to check in with project members to see ho things are going without becoming a micro-manager. Sometimes, if someone is not pulling their weight, it’s an indication that they are not interested or not able to do the job presented to them–their talents may lay elsewhere.

How many times in libraries do we let teams run with an idea or innovation with a high degree of radical trust? Does your institution always have to have a top-level manager or high-ranker sit on a team to make sure everything goes a certain way? I think the best innovations have come from libraries where the adminstrator trusts the staff.

May 21, 2006

Read the Library 2.0 Manifesto

So much of the content over at the ALAL2 Blogs is incredible! Peter Bromberg blew me away today with his L2 Manifesto. He cross-posted at LG. Go here:

http://librarygarden.blogspot.com/2006/05/thoughts-on-ala-bootcamp-l20-manifesto.html

I zipped over to the wiki Peter put up and added these about the human voice and PR speak:

Conversations flourish when participants use a human voice.
Organizations need to learn to speak in a human voice.
To speak in a human voice, organizations need to share the concerns of their communities.*
Corporations can play too, but had better understand the conversation.
We can tell corporate speak and PR mumbo jumbo a mile away.
Let's talk and learn from each other.

*Taken directly from one of my favorite theses in the Manifesto: #34: To speak with a human voice, companies must share the concerns of their communities.

May 19, 2006

Comments in the Hennepin Library Catalog

Hennepin Comments in the Catalog

Hennepin Comments in the Catalog

Welcome to Library 2.0!

I had breakfast today with some of the coolest librarians from Hennepin County Library and I nearly fell off my chair when I heard they had just rolled out patron comments in the catalog! With barcode or an e-mail, userrs can comment on their favorite materials.

Hurrah for Hennepin! ILS vendors ...watch this closely...these are features our users and librarians want!

May 14, 2006

Second Life Library 2.0 Introduction

Stephen Mandelbrot in SL L2
(Michael stumbles around in the Library...)

http://secondlifelibrary.blogspot.com/2006/05/introduction-to-alliance-second-life.html

Alliance Library System/OPAL will provide an introduction to the Alliance Second Life Library 2.0 in the OPAL auditorium on Wednesday, May 31, at 2:00 p.m. – 3:30 p.m. Speakers will include Greg Schwartz, Tom Peters, Lori Bell, Kelly Czarnecki, Jami Lynn Schwarzwalder, and other librarians involved in the project. They will explain what they are doing, show you what is happening and answer questions about the project. Book discussions, training sessions, and other programs are currently being offered to current virtual residents. The goal of the project is to promote the real library and online library services to adults who might not otherwise use the library.

May 12, 2006

State Librarians! Take a Lesson from KANSAS!

http://www.theshiftedlibrarian.com/archives/2006/05/11/and_if_the_state_librarian_is_doing_it.html

May 11, 2006

All that is Social

Check out Meredith's hot post on Social Software:

http://meredith.wolfwater.com/wordpress/index.php/2006/05/10/libraries-in-social-networking-software/

Thanks Meredith!

Those Risky USB Drives!

http://www.travelinlibrarian.info/2006/04/are-usb-drives-security-risk.html

http://www.flickr.com/photos/travelinlibrarian/144297435/

May 09, 2006

Librarian 2.0 on the Cluetrain

http://library2.0.alablog.org/blog/_archives/2006/5/9/1944906.html

I just posted this at the ALA L2 Blog:

As we close our week of discussion about Librarian 2.0, let me ask you to ponder this:

Cluetrain Manifesto Theses 53, 54, 55

There are two conversations going on. One inside the company. One with the market.

In most cases, neither conversation is going very well. Almost invariably, the cause of failure can be traced to obsolete notions of command and control.

As policy, these notions are poisonous. As tools, they are broken. Command and control are met with hostility by intranetworked knowledge workers and generate distrust in internetworked markets.

I think we carry some obsolete notions of command and control in our organizations and that sometimes throws up a roadblock for folks to move forward and create change. Distrust is hard to overcome and I've seen it create a toxic atmosphere in libraries. Maybe Librarian 2.0 can use technology, but more importantly, builds trust: through mechanisms like a wiki or blog, via effective meetings and project planning, by overcoming technolust and by simply being human: not the boss, not the commander in chief, not the supervisor no one wants to work with because they are so hung up on control. They are human.

May 07, 2006

On Radical Trust in Libraries

I posted this yesterday at our ALA L2 Blog:

http://library2.0.alablog.org/blog/_archives/2006/5/6/1936772.html

One point here about radical trust: I think letting go of silos in our libraries has a lot to do with embracing radicat trust (RT). How often do we see branches, departments, units, subject areas etc that exist as their own little kingdom? These are silos. We need to share -- and share freely without worrying that someone may outshine us for a second or some other location will get all the glory --across a flatter organizational structure.

May 06, 2006

Superpatron in SLJ!

WOW! http://www.schoollibraryjournal.com/article/CA6330767.html

Although not a librarian himself, Vielmetti has a patron’s appreciation for libraries—actually he’s more of a superpatron, which happens to be the name of his blog (vielmetti.typepad.com/superpatron), launched in December 2005. “It’s written from the point of view of a library patron, rather than librarians,” he says. “I felt that there were things librarians may not see if they sit behind a desk that you can when you walk through the door.”

I'll say it again: Every library needs a superpatron! How do we make sure we are fostering them?

May 05, 2006

Chris Harris on School Library 2.0 in SLJ

http://www.schoollibraryjournal.com/article/CA6330755.html

Congrats to Chris for a great article. I was lucky enough to get Chris to talk with my for ALATechSource a few months ago. I'm pleased to see that School Library Journal is getting Chris' thoughts out there. And checkout his article on MySpace.

Digitally re-shifting your school library is about harnessing the power of new ideas like Web 2.0 to help fulfill the mission of school libraries. It does not necessarily mean discarding the old, but rather reconsidering what works best in meeting new challenges in a changing educational world. It’s all a part of helping students become literate users of information in order for them to have successful careers in school and beyond. Remember that for some students, a rich school library experience may be their only library experience. Let’s use every opportunity to help our students engage the joy of reading and the power of information.

Leslie is Flickr-ing or How Cool is our ALA President?????

Via LibraryGarden: "Leslie is oh so 2.0!"

Leslie is Flickr-ing!




Winter 2006 046 Originally uploaded by lburger1951.

This brought back some nice memoires of our lunch with Leslie!

And don't miss news about the Blogger's Bash at ALA NOLA!

May 04, 2006

On Innovative's Lack of Innovation

Fascinating reading at "What I learned Today..."

http://www.web2learning.net/archives/332

This was posted on our Intranet by our head of Technical Services:

This year during the ILUG @ AALL (July 2006). There will be discussion on the State of the Innovative System. I would like to get your thoughts and present them during this discussion. Things that will be discussed are:

How has Millennium worked in your institution? What has it helped? What problems has it raised? Where does the Innovative system fit into the IT environment of your institution? … From the standpoint of you and your institution, where do you see library system software heading? Are there any implications for the overall business model?

So I of course had to answer - and since it was such a long answer and the kind of thing I’d usually post here I have decided to share my answer with you all.

I applaud Nicole and her sense of openess and honesty in sharing her thoughts. Read the whole post! I hope officials at Innovative do! Don't miss this most CLUEFUL ending:

It’s a new world and building onto a system that is more than 15 years old isn’t going to cut it anymore - there needs to be a new system, one that allows for more freedom, and it has to come soon, because more and more libraries are going to turn to open-source. I know that I’m ready to go out and lend a hand on one of the open-source LIS projects out there - especially if it means I get to have a system that will do what I want, how I want - and let me make changes when I want.

Entering Buildings & Progressive Trust

This caught my eye:

Click through to read more about entering buildings -- libraries, for example? Then, cick on to "Progressive Trust:"

http://www.lifewithalacrity.com/2004/08/progressive_tru.html

Thus progressive trust is a useful conceptual model for understanding how trust might be built using online tools. Look at the tools that you are using now -- do they support various levels of trust, and a natural path between them? Or is trust more binary -- someone is only trusted, or not trusted. Are there implicit levels of progressive trust that are part of the culture of your group that might not embodied in the software itself?

May 03, 2006

Radical Trust

Jenny and I are preparing for our ALA L2 Opening Session. Here's a cornerstone of our talk:

Radical trust is about trusting the community. We know that abuse can happen, but we trust (radically) that the community and participation will work. In the real world, we know that vandalism happens but we still put art and sculpture up in our parks. As a online community we come up with safeguards or mechanisms that help keep open contribution and participation working.

Darlene Fichter http://library.usask.ca/~fichter/blog_on_the_side/2006/04/web-2.html

May 01, 2006

Patron Day: Abram Uses this as a Model of User-Centered Thinking


Library2point0

Originally uploaded by Miromurr.

April 28, 2006

Library 2.0 in Three Easy Steps

Steve Wilson (corrected! Thanks Steve Lawson!) creates a Squidoo Lens:

http://www.squidoo.com/EasyL2/

This lens is meant to augment a presentation I'll be giving at the Broward County Library Reference Forum on May 9. It's supposed to be a one-stop shop for bringing yourself up to speed on Library 2.0. Just click away on the links lists and have fun!

Great work Steve!

Social Software for the Texas Library Association


Running Around the Room

Originally uploaded by The Shifted Librarian.

What a great crowd! We promised our handouts and some useful links would go up here:

HANDOUT: http://www.tametheweb.com/presentations/LevineStephensTLA.pdf

Get started with a free Blogger Blog here!

The Cluetrain

Library 2.0 Reading List

Second Life Library 2.0

April 27, 2006

Making IT Simple

Posting from the incredible Texas Library association conference, which I'll write about soon, but here's a comment about the NJLA post that must be brought up top. Thanks Sophie!

Michael, wow! And thanks for blogging a photo from NJLA's photostream!

The NJ Library Association is now blogging, and to kick off the blog's unveiling, we blogged this week's annual conference. Actually, conference blogging is continuing for the next week.

We have 4 constant bloggers and 4 event bloggers. (I'm the blog manager.) Podcasting at the conference was a huge, huge hit -- over 50 people recorded podcasts on Tuesday, and I think at least 30 people recorded podcasts on Wednesday. You can grab the feed here.

The podcasting booth was a collaborative effort by everyone active in the IT Section, but massive props must be given to Jessica Unger, Sara Hansen, Amy Kearns, and John Iliff, who did the vast bulk of the organizing. They also created excellent "what's podcasting" documentation, which helped tremendously to make the learning curve less steep and to demystify a jargony buzzword.

The IT Section's motto is "Making IT Simple", and they succeeded admirably!

Sophie Brookover

Many takeaways from this post and what NJLA is doing: incorporating web 2.0 technologies into the association meeting, collaboration, the IT section's motto, demystification of buzzwords, and conference blogging. Hey Sophie and crew...tell us how it goes, ok?

April 26, 2006

Tech Deficit

Before I head out for Texas, one more link:

http://www.blyberg.net/2006/04/25/overcoming-the-tech-deficit-and-helping-others-to/

Blyberg blows me away yet again with a well-reasoned essay about libraries that are "tech-depressed." Give it a read! One of my favorite bits (of many!):

Long-term planning

I was interested to hear from one individual at Library Camp who was in the middle of a strategic planning initiative. I was thrilled by the fact that she had come to the event as a way to help her hash out some of the ideas she and her institution were working with as they plugged away at their planning. Radical new ideas are the cornerstone of long-term planning. A willingness to change and adapt to technology is another, so when it comes time to map out the next ten years of library service, there should be a recognition that technology is playing an ever increasing role in our institutions, as well as a commitment to ensuring a place for it on the mantle of public service.

Second Life Library 2.0

Stephen Mandelbrot
My Avatar

In between writing my proposal and Library Technology Report, I've spent a bit of time visiting the Second Life Library 2.0. It's fascinating. My avatar, Stephen Mandelbrot, stumbled around looking for the library until two of my fellow bibliobloggers assisted me.

Anyway, it's surely something to be aware of, and pay special attention to things such as this:

From Helene Blowers: Teen Services in SLL2 - Through the RSSvine this morning, I stumbled across this exciting development regarding Second Life - Library 2.0 ... my own library (PLCMC) is getting involved and has just recently taken up the charge to help develop a Teen Services componet to this endeavor. After emailing back-n-forth with Kelly Czarnecki, I learned that this idea has literally bloomed overnight and really just in development right now, but that there is also an information blog setup to help keep staff and libraries informed. What I didn't know before emailing with Kelly is that there is actually more than one Second Life out there. Apparently the online environment separates teens from the adult world for safety purposes, but but w/permission teachers can enter the teen world with a legitimate purpose.

SLL2 Blog reports on first instruction session: http://secondlifelibrary.blogspot.com/2006/04/first-library-instruction-session.html - Today I had the honor of teaching SLL2.0's first library instruction session. This was also my first class of any kind in SL. I teach basic library skills sessions to college freshmen in my RL job, so I was curious to see what I could apply to an SL setting. Fortunately I had an engaging crowd to try the class out on, including some of the SLL2 crowd and a little-girl avatar from England who was terribly excited about libraries.

David King presented in SL via OPAL: http://www.davidleeking.com/2006/04/21/opal-presentation-today/ - And I thought I should mention - my presentation is being “simulcast!” Yes, you can hear my voice at OPAL… and you can also listen in by logging in to Second Life! How completely cool is that? Sorta funny, too - I’m doing a webcast - so that’s a “digital presentation.” But then, in Second Life, it’s a digital presentation in a digital world… wow.

Second Life Library 2.0

April 25, 2006

Is your state library association podcasting? NJLA is!

IT Section Podcasting Booth


IT Section Podcasting Booth
Originally uploaded by amy_kearns.

I'm enjoying the flickr photos of the New Jersey Library Association meeting, especially the one above. Can someone tell us more about what is happening at NJLA?

This is a good lesson for those state level library associations or federations to think about incorporating Web 2.0 tools into the conference. It's time folks... really, it's passed time... The Cluetrain is departing!

It says BE HEARD

http://www.flickr.com/photos/akearns72/135091962/

Think About This: "He was told what HE had to do"

The reactions from the room were almost aggressive, a few actually got angry. This guy, or so he was told by audience, should enrol in a course on information skills. If he only was ready to spend some time on learning these tools, he would be very pleased with the results and understand what is going on. The library offers great tools, even if the complexities of information delivery cause them to be relatively difficult to handle. The scholar should have worked with us, or at least should have tried to learn the necessary skills, the audience said.

I was flabbergasted. Instead of people listening to him to figure out what we should do, he was told what HE had to do. A few errors in interface design were readily admitted, but the thought of reconsidering the way information should be offered did not occur, not noticeably at least.

Read this post at -=( In Between )=- Scholarly Online Publishing, Open Access and Library Related Technology about a presentation made by a user to a group of librarians. I have witnessed this as well. This is just an excellent of example of listening to users and building systems that work for them.

April 24, 2006

Die Hard on ALA!

From one of the L2 Boot Camp blogs, Die Hard:

I think we've seen this at ALA. We've been cut by the leading edge a few times and so we wait. And sometimes, it takes awhile for our efforts at providing more to take hold. I know this sounds like I know who signs my paycheck, but I have to agree with "The Hat" that ALA needs to continuously incoporate new tools and reach out to those who are bleeding on the cutting edge to encourage them as much as to ask their advice. That's what really got me here, and if there was one thing I did learn from that time on the bleeding edge: you learn best from doing and especially when you have to improvise!

Well said! I really believe the best learning comes from doing these days. Thanks Donovan!

Gotta Squidoo*

Library 2.0 Reading List at Squidoo (#25!!!)

The ALA Library 2.0 Innovation Bootcamp kicked off while Jenny and I were in Washington State doing the Roadshow for the Washington Library Association. The first coiuple of weeks are devoted to pre-work: learning about various tolls, listening to podcasts and reading.

Enter Squidoo: We set the Library 2.0 Reading list up as a Squidoo lens: http://www.squidoo.com/library20/

Squidoo allows a "lensmaster" to create a Web page easily, pulling in static content, feeds, and images. Phil Bradley turned me on to it and I see many uses!

*with apologies to Phish

April 18, 2006

The Goblin on L2

Library 2.0 isn't really about Ajax or RSS feeds or open APIs. Those are just emblematic of what Library 2.0 really is: a DIY aesthetic and a manic demand to constantly change our libraries and our selves.

Read more at: http://www.goblin-cartoons.com/library/mt-archives/2006_04.html#000657

April 15, 2006

John Blyberg Lets the Patrons Drive

Another link this morning:

http://www.higheredblogcon.com/index.php/patrons-in-the-drivers-seat-giving-advanced-tool-sets-to-library-patrons/

John's presentation at HigherEdBlogCon takes readers through his experiences at AADL and offers some practical advice for some of the innovations he's worked on.

He concludes:

Just as each library community is different, so should our deliverales be, but at the heart of it all should be the idea that we’re building and fostering a community. In return, our users wil be stewards of an online palace of information that fronts for tangible material–books that illuminate, movies that stir, and music that moves us.

April 14, 2006

Technology Advisory Committee

This just came in as a comment to "Meredith & Karen Address the IT Dept. from Craig, an academic librarian, and it merits being shared here as well. (I think I need a way to offer comments as a feed....)

At the academic library we work at, we have a Technology Advisory Committe that is comprised of 5 librarians (Associate Dean for Technical Services, Access Services division head, Technical Service division head, Public Service/Subject Specialist Librarian, Systems division head), 1 AP position (Head of our Digitization Lab), and 2 Civil Service staff members from our Systems Department. We are charged with deciding on all things related to technology at our library.

This hasn't always been the case though. Being one of the C.S. Systems Staff, in the past we had a real problem with projects/expectations of implementing a new service that was just dropped into our lap either b/c of a funded grant project or the librarian thought it was a good idea to have it (with or without justification). Furthermore, many of the new technologies that were expected to implemented had not even been consulted with any member of our Systems Department. And like every public institution, we have seen funds/personnel decrease from year to year. We were faced with the usual issue of having less people to do more and this was stretching people too thin. Because of this, we created the TAC.

I'm not saying that this is the fail-safe answer to all of your technology problems. There are always negatives...like having another meeting to attend, another level to go through, and the risk of [more] committees to be created, however, having this known channel of communication in place has really helped us initiate and implement new projects involving technology.

Thanks Craig!

April 13, 2006

Google Calendar

Paul Miller reports and has some insightful comments on Google's newest: http://blogs.talis.com/panlibus/archives/2006/04/googles_calenda.html

I guess I need to try it on Firefox..but I am just so wedded to iCal!

Ambient Findability

This one is one my bookshelf...waiting... but this description at NEASIST is most cool, I wish I could attend:

On Ambient Findability: "At the crossroads of ubiquitous computing and
the Internet, the user experience is out of control, and findability
is the real story. Access changes the game. We can select our sources
and choose our news. We can find who and what we need, when and where
we want. As society shifts from push to pull, findability shapes who
we trust, how we learn, and where we go. In this cyberspace safari,
Peter Morville explores the future present in search algorithms,
embedded metadata, ontologies, folksonomies, mobile devices, findable
objects, evolutionary psychology, and the long tail of the
sociosemantic web."

April 11, 2006

NOT even Library 1.0! (Updated!)

http://www.flickr.com/photos/travelinlibrarian/124453103/

Michael Sauers reports: 10 April 2006:
This sign is no longer hanging in the library. It has been removed and no one in the department would admit to posting the sign in the first place.

Oh! To cleanse the pallet: http://www.flickr.com/photos/56709973@N00/120136808/

On Non-Profit 2.0

The offspring and meme of "2.0" continues:

http://www.nonprofittechblog.org/nonprofit-20

The most intriguing for me is a comment:

The essence of Marnie’s post for me was that web2.0 technologies are (potentially) driving nonprofits to be more transparent and deliver information and programs that provide better personal attention. From that perspective, it creates a certain amount of competition among NPOs (as well as collaboration opportunities) to really step up and provide services that people need.

Ding Ding! This is going into our course for ALA.

April 10, 2006

Community 2.0

http://infotangle.blogsome.com/2006/04/07/community-20/

Ellyssa Kroski has a new essay up and I urge all TTW readers to take a look. This overview of community and social tools is incredible!

Community 2.0 means the end of walled gardens. It’s about building trust with users through quality, consistency, and the abdication of power. It’s about letting go of the fear of becoming obsolete and simply adapting and adopting a new strategy.

April 08, 2006

Some Web 2.0 Reading

Newsweek Cover Story (HOTX3): http://www.msnbc.msn.com/id/12015774/site/newsweek/

Discover magazine article: http://www.discover.com/issues/oct-05/departments/emerging-technology/

Web 2.0 Definition at Wikipedia: http://en.wikipedia.org/wiki/Web_2.0

April 07, 2006

Do You Squidoo?

Phil Bradley writes about using Squidoo to create teaching aids. It's a "How to.." do anything social site with some cool features and a definite Web 2.0 feel.

http://philbradley.typepad.com/phil_bradleys_weblog/2006/03/squidoo_as_a_te.html

Here's his "lens" for web design: http://www.squidoo.com/webdesigning/

Here's the lens for an "Intro to Web 2.0:" http://www.squidoo.com/introtoweb20/


UPDATE: More lenses from Phil: http://philbradley.typepad.com/phil_bradleys_weblog/2006/04/my_squidoo_lens.html

April 06, 2006

Darlene Fichter's Survival Tips for a 2.0 World

From the Dead Tech Panel and via "What I Learned Today:"

  1. We have to be Digital read/write participants
  2. We have to learn with others
  3. We have to be facilitators for relationships
  4. We need to have our intercultural antennae up - not everyone is from your default point of view
  5. We have to be tolerant of ambiguity - it’s okay to not be in control
  6. We have to LEARN THE TOOLS!! (emphasis added by me!)
  7. We have to be self aware

April 04, 2006

On Barriers in Libraries (An L2 Workshop)

MLS Tech Summit: Library 2.0

Yesterday, I spent three hours with some cool folks from around the Metropolitan Library System talking about Library 2.0. It was a great group and the session had a "workshop" feel - the perfect way to get ready for similar talks in Minnesota this May.

First, I did some background on Web 2.0 and the offspring of the 2.0 meme. This article was a good starting point!

Library 2.0:Planning, People & Participation

Dion Hinchcliffe allowed me to use his cool graphic.

Then, I asked Michael Casey and John Blyberg to give me their definitions and I matched those up with my own and those from other folks.

Library 2.0:Planning, People & Participation

Library 2.0:Planning, People & Participation

Library 2.0:Planning, People & Participation

Library 2.0:Planning, People & Participation

This lead to our first exercise: Thinking about Barriers in Libraries. I used Blyberg's transformative realms of L2, added some more, and had the group do some workshopping. The top image in this post is what we came up with as the most important barriers libraries need to address according to the wisdom of the folks in the room at the time. This is fascinating stuff! I wonder what oither groups of librarians might come up with...

Barriers

Barriers:

Too many policies
Irrelevant oragnizational chart
Remote users are not served
The Catalog isn't like Amazon or Google (which our users USE!)
Too many sacred cows in reference departments
Librarians do not market themselves or their services well
Many libraries don't have enough computers to meet user demand
Library staff need more training (and need to learn how to learn)
Libraries need more innovative programming

I'm reminded of what Meredith Farkas said in her interview with me at TechSource: "Question Everything!"

There are some incredible blog posts about barriers and "red tape. These are indeed barriers! Kathryn Deiss of MLS, in the workshop with us, pondered: "Many policies in libraries are born out of anxiety." Maybe this explains the no food, no drink, no cell phone, no sitting at the table stuff we keep seeing. And this makes me sad.

One solution? Go through your policy manual with new eyes. Walk around the library and look for barriers! How is the language? What anxities are present if you read between the lines? How can you fix them?

Questions

April 02, 2006

Library 2.0 Workshop Tomorrow & Radical Trust

I'm putting the finish touches on a Library 2.0 workshop I'll be presenting tomorrow at Metropolitan Library System.

I'm using Darlene's definition in one section, and she expanded on her thinking about "radical trust" here: http://library.usask.ca/~fichter/blog_on_the_side/2006/04/web-2.html

We can only build emergent systems if we have radical trust. With an emergent system, we build something without setting in stone what it will be or trying to control all that it will be. We allow and encourage participants to shape and sculpt and be co-creators of the system. We don't have a million customers/users/patrons ... we have a million participants and co-creators.

Radical trust is about trusting the community. We know that abuse can happen, but we trust (radically) that the community and participation will work. In the real world, we know that vandalism happens but we still put art and sculpture up in our parks. As a online community we come up with safeguards or mechanisms that help keep open contribution and participation working.

March 22, 2006

The 2.0 Job Description

At TechSource this week, I ponder the 2.0 Job and charge libraries and library schools to look at their offerings!

http://www.techsource.ala.org/blog/2006/03/on-the-20-job-description-part-1.html

March 17, 2006

7 Reasons Web 2.0 Enabled Toys Are Good For Libraries & Librarians

TTW List

Just a fun post tonight before I unplug... happy weekend!

http://www.hetemeel.com/einsteinform.php

7 Reasons Web 2.0 Enabled Toys Are Good For Libraries & Librarians

Ponder how this little toy might be used in your library -- to promote a service or program, for the Web site, etc. And what might you do with it?

To promote training: http://www.flickr.com/photos/slzimm1/110538194/

To challenge libraries to change: http://www.flickr.com/photos/ricklibrarian/112894125/

To define those changes: http://www.flickr.com/photos/michaelcasey/109337168/

To offer the chance to dream: http://www.flickr.com/photos/michaelsphotos/111429776/

To promote a URL: http://www.flickr.com/photos/lauren_pressley/111545921/

To send best wishes: http://www.flickr.com/photos/librarianmer/113385186/

Or congratulations: http://www.flickr.com/photos/travelinlibrarian/103882336/

Tired of Einstein? How HOT is this promo for an IM service?

March 16, 2006

Branded, 'Casted and Wiki'ed: Some Good News from Here and There

Lots of interesting Web 2.0 bits in my aggregator this morning, as I prepare to sign on the dotted line for a condominium in Oak Park, Illinois! (I may faint when I sign...)

Anyway:

Greg Schwartz reports on a library branded podcatcher! This is important on many levels: the library sees the need to use a Web 2.0 tool but also gets the importance of branding the service. Go Lansing PL! I think Illinois Libraries ROCK! http://openstacks.net/os/archives/000929.html

Have you branded your L2/Web 2.0 services for your library? Is the wiki/blog/IM presence linked to the linbrary and its online look and feel? (And don't forget to brand your places and spaces as well!)

Rachel Gordon reports that the School of Information Science and Learning Technologies at the University of Missouri-Columbia is producing webcasts! (I originally wrote podcasts! -- see Greg Schwartz comment! oops!)This is huge and other LIS schools may want to ewatch this project closely. Again, many levels of importance: the LIS school that podcasts/webcasts will certainly be preparing students for jobs like this and it certainly is a great promotion tool for lecture series, notable news and more as well as a recruitment tool! http://librarycareers.blogspot.com/2006/03/university-of-missouri-colubmia-lis.html

In a similar example, Emily from my LIS753 reports on the GSLIS Wiki run by library students at the University of Illinois-Urbana Champaign! http://eroses.blogspot.com/2006/03/gslis-wikisee-what-competition-is.html

AND

Hathaway, also in my LIS753 at Dominican, reports on wikis and the use of a wiki for a librarian/patron created short story at Coralville Public Library. http://libschoolconfidential.blogspot.com/2006/03/hawaiian-words-in-english.html

10 Reasons to Love Web 2.0 - from a Flickr Dude

Via David King:

http://www.davidleeking.com/2006/03/15/10-reasons-to-love-web-20-from-a-flickr-dude/

David writes: These are notes I took while listening to a podcast of Cal Henderson from Flickr, titled “From Web Site to Web Application - Ten Reasons to Love Web 2.0.”, who spoke at “The Future of Web Apps” conference. You can find it (and a lot of others) on the Carson Workshops/Summit website. Cal’s definition of web 2.0: “Web 2.0 is a name for a bunch of new web-based applications.” Simple enough…

There's a lot of good stuff here. Take a look!

March 14, 2006

Another L2/Web 2.0 Job Description!

Christine Brown at Waterloo Public Library writes:

I thought you might be interested in reading this job posting for a Librarian 2.0 at the Kingston Frontenac Public Library: http://www.accessola.com/site/showPage.cgi?page=career/graduate/jG0324_kfplL.html

From what I've read and observed on my own, I would guess that the use of Web 2.0 technologies in libraries has been embraced more readily in academic libraries. Its great to see that public libraries are recognizing the need.

It is! We can add this to the Next Generation Librarian job at Wayne State and the School Media Specialist 2.0 Jenny reported. It's intriguing to see what specific job duties are incorporated.

Position Summary:
We are looking for a Librarian 2.0 in preparation for the 2.0 World.

Are you an information specialist with a combined reference and technological orientation who will:

Lead our virtual reference team, implementing transformative technology such as IM, podcasting, and streaming audio/video as well as participate in our traditional reference services
Recommend and implement new and developing technologies such as wikis, blogs, etc.
Contribute to the development of the library's Web site
Contribute to our virtual services offerings, such as Web 2.0, federated searching, open URL resolver, etc
Provide training and support for other librarians in new technologies
Manage our electronic resources and on-line databases, explore and recommend new on-line resources, and negotiate contracts with consortia and vendors
Collaborate with other librarians to provide community development and outreach, particularly in regard to our virtual services.
Facilitate planning and decision-making, resolve problems, implement projects, improve customer service and ensure the smooth delivery of services

This is a BIG JOB! It's interesting that all three descriptions -- and folks, these are touchstones for me -- require the librarian to train others on Web 2.0 technologies. It might be a good idea to get some experience blogging, editing a wiki, IMing and just spend some time reading and playing with social software.

Next up: we'll see the LIS Educator job that specifies teaching Blogs, RSS, wikis, IM, tagging, folksonomy, bookmarking, etc!

A Mac in Every Library

I've had a post like this in the back of my head for weeks now -- really since I started messing with Apple's iLife '06, an application suite that makes podcasting and video creation a breeze! I wanted to write about what benefits a library would gain by buying a Mac or two (or more) to offer what I've been calling "Digital Creation Stations."

While putting together our reading list and outlines with Jenny for the ALA Library 2.0 project, I reread Jessamyn's Library 2.0: How do you share? and discovered Mathew Dames' post about just such a thing! So, take a look...it's a perfect solution!

I would love to see a library make an investment in M-Audio's Podcast Factory so that those with a library card can create their own podcast material. This sort of initiative would require a contemporary computer with FireWire and USB ports, an external hard drive, a microphone, powered speakers, audio editing software, a decent digital audio workstation, an audio interface, sound libraries, and a room (preferably one that has some level of noise reducing insulation). The Podcast Factory includes the microphone, the interface, the sound libraries, the editing software (the free open source audio recorder and editor Audacity), and the digital audio workstation (a stripped down version of Ableton Live).

The ideal computer for this sort of venture would be an Apple iMac because it is powerful, optimized for multimedia work, is space efficient, and includes its own suite of "prosumer" multimedia tools (including GarageBand, Apple's entry level digital audio workstation). For a few extra bucks, the library could invest in an Apple Loops collection for additional sound sources.

I estimate this sort of venture would cost the following:

M-Audio's Podcast Factory: $180.00
Apple iMac G5: $2,000.00
Apple Loops Jam Packs collection: $200.00
USB keyboard controller: $350.00
Powered speakers: $350.00
ESTIMATED TOTAL: $3,080.00

The prices have changed as have the Mac models but this is a great roadmap to adding high-powered, easy to use multimedia creation to any library. Dames also urges librarians to seek grants from Apple etc. Good stuff!

March 12, 2006

Library 2.0 Readings for ALA Online Course

One of the projects I'm working on in my six month break between SJCPL and Dominican is the prototype library futures course at ALA. I wrote about it here. The course will examine the principles of Library 2.0 and how ALA might use some of the same tools and thinking to create or improve services. Jenny Levine is my co-author for the six week course and co-presenter with me for the opening and closing sessions. To get started, we'd like to hear from you! Here's what Jenny posted at The Shifted Librarian:

The first order of business is creating a reading list, so naturally we're starting to pull together a variety of posts from around the internet (blog posts, emails, mailing list messages, etc.). Therefore, if you have an original piece you have written or want to write about Library 2.0 that you would like to submit for consideration, please contact either one of us (mstephens7@mac.com, jenny@theshiftedlibrarian.com) or leave a comment on one of our sites. I'm stressing the word "original" in the previous sentence because we're more interested in moving the discussion forward, rather than just recycling straight reposts, "me, too," or "what he said" pointers. Linking to someone else is fine, but we're hoping to hear your own thoughts on the subject. And of course, we reserve the right to edit them down if need be, but we'll clear any changes with you.

We'd especially love to hear from those of you who feel that you haven't been heard on this issue, those of you who believe your thoughts have been misrepresented or misconstrued elsewhere, and anyone else that feels strongly about this topic. We'll be inclusive of the whole discussion, which is why we're putting out this call. Here's your chance to join in!

March 11, 2006

Cell Phone Use (A nice sign)

http://www.flickr.com/photos/travelinlibrarian/110960683 Thanks to Michael Sauers for posting!

Reinvention Again! Congratulations Jeff Trzeciak (Updated)

Congratulations Jeff!

http://dailynews.mcmaster.ca/story.cfm?id=3885

McMaster will have a new University Librarian on July 1. Jeffrey Trzeciak will join McMaster from Wayne State University where he is associate dean of the library system.

"This appointment is a coup for the University," says provost, Ken Norrie. "Jeffrey not only brings a wealth of experience from an internationally respected research university, but he also brings a commitment to teaching and learning and an understanding of how to integrate libraries into the fabric of a university that will help McMaster maximize its library resources."

Trzeciak has been at Wayne State since 1998 and has held a number of senior positions. He is a graduate of Indiana University, the University of Dayton, and is currently working on his PhD in instructional technology. He has been instrumental in the development of digital library services at Wayne State. He has also led a number of community-based library projects including a collaboration with the Detroit Symphony Orchestra and Michigan Opera Theatre.

Congratualtions Jeff! Well done! Good for McMaster!

I got to have a sit down with Jeff in San Antonio to talk about Library 2.0, technology planning and the job description for the Next Generation Librarian at Wayne State that Jeff wrote! It was a great talk and I hope we get to do it again!

Update: Amanda reports:

During the interview process, the candidates had the opportunity to address the staff on the future of the academic library. Jeff’s angle: Library 2.0.

March 09, 2006

Meeting the IT Dept in the Middle

Wowza but there's a HOT (OVERDUE?) post from John Blyberg this am about librarians and IT fol;ks getting together. Thanks John!

?http://www.blyberg.net/2006/03/08/from-tech-to-tome-spanning-the-gulf/

Library Camp: See You In Ann Arbor

John Blyberg posts: http://www.blyberg.net/2006/03/07/2006-library-camp-a-library-20-unconference/

Mark April 14th on your calendars. Superpatron Ed Vielmetti has been quietly assembling a fantastic group of people to attend the first ever Library Camp–an “unconference” which follows open-space guidelines. There is no registration as it operates on the premise that whomever shows up belongs there (though an optional wiki sign-up gives us a good idea of how many/who is coming).

I will be there with bells on! I'm fascinated by this type of planning for an unconference.* Who knows how the time will play out but I can't wait to hear some of the folks attending talk about Library 2.0 and the future of library service. No matter what you call it, it's going to be good!

*What's an unconference? Take a look at: http://scripting.wordpress.com/2006/03/05/what-is-an-unconference/

ALA 2.0 & A Voice in the Association (Updated!)

Roadshow #1 Meredith (Roadshow #2)

A week ago Wednesday I spent three hours with the folks at ALA Headquarters. Jenny was under the weather so I went on without her! (Jenny - you were missed at the big conference table!)

I presented Jenny's modules and my modules of the roadshow, with a slant toward "association" thinking and a what could ALA be doing with the some of the social software tools. This was prep for the upcoming online course I wrote about at TechSource.

I just received my ALA membership card (yes I'm a card-carrying, conference going member) and on the back of the card is a list of the Benefits of Membership. One of them, the first one in fact, is "A voice in the organization."

I asked the folks around the table: "How do members have a voice online at ALA?"

We also took a look at Meredith's post "ALA, Relevance and the Almighty Dollar" as an example of the conversations going on outside of the association, after a few slides from the Cluetrain manifesto.

A lot of good conversation ensued, and the three hours flew by. I was impressed and truly believe ALA is getting a grip on Leslie Burger's questions:

How do we build on the concept of a social network, the speed and ease of communication and information sharing of the bloggers? How do we make ALA a more attractive outlet for people who want to make a difference, for those who need help and ideas to bring back to their libraries, and make it a more welcoming, social organization.

And LOOK: The OFFICIAL ALA WIKI! via our Goddess of all things Wiki Meredith Farkas! Rock on Meredith! Rock On ALA!

March 07, 2006

Some Web 2.0 Readings/Links via the Social Software Blog

http://socialsoftware.weblogsinc.com/2006/02/28/flickr-article-in-usatoday-yahoo-kept-promotion-low-key/ points to a nice article in USAToday about flickr at http://www.usatoday.com/money/industries/technology/2006-02-27-flickr_x.htm

http://socialsoftware.weblogsinc.com/2006/03/04/huge-directory-of-web-2-0-sites/ points to this list by category of Web 2.0 sites & services at http://www.econsultant.com/web2/index.html

March 01, 2006

On Change, Library 2.0 and ALA

I have a new post at TechSource, with some fascinating comments by Mary Ghikas from ALA:

http://www.techsource.ala.org/blog/2006/02/on-change-library-20-and-ala.html

Jenny and I will be with the ALA folks this afternoon for a special "Association 2.0" version of the Roadshow.


And Jessamyn reports about the ALA Council Facebook! Woohoo!

February 28, 2006

Library 2.0 Discussion Up at SirsiDynix

The SirsiDynix discussion The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0 is now available. I was really blown away by Stephen Abram, Michael Casey and John Blyberg. I was honored to join these fellowings and chat around a virtual rountable about 2.0 discussions. The chat about mash ups and user created content really got me thinking.

Abram asked us to give a quick overview of our L2 thinking to start. I made some brief notes to prepare, which included this:

The principles of Library 2.0 seeks to break down barriers: barriers librarians have placed on services, barriers of place and time and barriers inherent in what we do. In this user-centered paradigm, libraries can get information/entertainment/knowledge into the hands of our users wherever they are by whatever means works best, including Web 2.0 tools.


Sixteen Ways for Thinking Web 2.0

http://web2.wsj2.com/thinking_in_web_20_sixteen_ways.htm

Dion Hinchcliffe writes: So, in this vein, I took my own studies of Web 2.0 as well as many raw inputs as I could find and came up with a roughly structured list of how to "think" in terms of Web 2.0 ideas. Let me know what you think and as always add your own in the comments below. Let's create a really terrific guide for those who are just discovering this fascinating and useful study of the next generation of online software.

The list and his points are incredible and can be most useful for guiding libraries into Web 2.0 thinking as well as jumpstarting Library 2.0 discussions that I urge librarians to have.

Here are some of my favorites:

Be prepared to share everything with enthusiasm.

The Web is the platform; make it grow.

Identity on the Web is sacrosanct.

User-driven organization and filtering are not just nice to have.

Embrace and enable rapid change and feedback.

February 27, 2006

What Alane and Stephen Said!

Great posts about the L2 discussion from two of my all time favorite voices of the biblioblogosphere:

http://scanblog.blogspot.com/2006/02/what-stephen-said.html

http://stephenslighthouse.sirsi.com/archives/2006/02/the_library_20_1.html

Alane writes:

Stephen Abram has written a long post, The Library 2.0 'Bandwagon', in which he suggests in what concrete ways Lib2.0 would be different from Lib1.0. If you're feeling woolly-headed about Lib2.0, read Stephen's take on it. What he said.
"The users are moving into the control position. Libraries are no longer able to drive the good bus 'library' alone."

I am pretty sure that when libraries' systems and services are more transparent and accessible to users, and so may be changed and added to by users, many wonderful things will flower.

Library 2.0 Services to Teens

Just a link for now:

http://www.yalibrarian.com/2006/02/library-20-services-to-teens-listing.html

Lots of cool stuff to explore and good ground for imagining what your library could do! Take a look.

February 24, 2006

TTW Mailbox: Filtered IM!

A TTW reader/librarian who wishes to remain anonymous sends this image:

FILTERED IM!

And a brief note: "It depresses me how little we think of our users sometimes."

Lose the "No First" Attitude

Chris DeWeese reports on the Diversity Workshop he attended:

Tracie also hit on some very, very library 2.0 topics. Topics that need to be discussed and topics I think that fit in with much of the library 2.0 talk that is not technology related. My favorite: Libraries need to get rid of the "no-first" attitude. Libraries need to stop saying no as their first answer! Want to test your library? Keep a log of how many times your staff tell a patron "no". I would love to see data from libraries on how much they say no.

How many of these things does your library say NO to:

IM on public computers
Skateboarders visiting the library
Use of PSPs or other new devices
No Cell Phones
No Eating or Drinking

Remember: user-centered decisions and policies can take away the NO!

February 23, 2006

Leslie Asks Some Questions and Recognizes Opportunity

Our Lunch with Leslie

Leslie Burger ponders the future of ALA to new librarians on her blog:

How do we build on the concept of a social network, the speed and ease of communication and information sharing of the bloggers? How do we make ALA a more attractive outlet for people who want to make a difference, for those who need help and ideas to bring back to their libraries, and make it a more welcoming, social organization.

And yesterday during our SisriDynix webinar on Library 2.0, Stephen Abram mentioned he was off to a conference on the concepts of Association 2.0. I think we're seeing the shift towards something exciting.

Just think: Leslie, who is blogging and thinking about facebooks for the membership and pondering the importance of social networks, has the potential to make some great changes. I can't wait to see how it goes.

During our lunch with Leslie, I wrote "ALA 2.0" across the top of my pad and circled it.

February 20, 2006

The New Revolutionary Technology

Michael Casey's latest thoughtful post resonates deeply with me:

http://www.librarycrunch.com/2006/02/evolutionary_technology_and_th.html

So when my group, the Emerging Technologies Team, sat down to examine the current and future technology landscape, we quickly came to the realization that while there are some wonderful new things that can be put into our plan, few of them are actually new technologies. Most are modifications or improvements on existing technology. All of this leads me to believe that technology, at least right now, is in an evolutionary phase, whereas only two or three years ago we were still in a revolutionary time period where new ideas were rocking the library boat on a regular basis.

How is your library handling evolutionary technology? We certainly are moving so rapidly away from just the simple decisions about what ILS or what database vendor to choose and on to complex decisions that could impact all areas of library services. No technology planning decision can be made without involving all areas of library service or careful consideration as to how users will be affected.

Unexpected outcomes prevail as well. A computer user management system might seem to take the "sign up" burden from librarians, for example, but what are the unintended consequences: patron confusion, more training at the point of login, and the potential to place a barrier between user and information.

Programming being done by Casey Bisson and John Blyerg point to some of the revolutionary things that can be done with small, evolutionary, tools. What will result from these efforts will be amazing, and I am very anxious to see where we are in two or three years with their services. This illustrates the one item that we cannot put on our Emerging Tech suggestion list, a programmer. Clearly, one of the major divisions that now separates libraries is whether or not they can bring a programmer on board -- this will be what divides libraries in the next few years. The Blybergs and Bissons and Vielmettis of the library world are the newest must-haves, and perhaps they are the new revolutionary technology.

Wow. I wish every library could have access to these folks and be able to dream up the systems that Blyberg or Bisson could then make a reality. In the real world, staffing and budgets and service priorities might make this impossible. Maybe the evolution/revolution Casey so eloquently describves will lead to an Open Source, Open Concept Share and share alike "hive" or programmers that will freely program for all libraries. What will that take? It will take a massive shift for many libraries: making space and time for the programmers to experiment, allowing time for librarians and programmers to meet and create and, simply, giving them time to Dream.

My hat goes off to the cutting edge libraries that will GET THIS and actaully dive in. Those libraries will surely achieve 2.0 stautus and beyond. I wish them well.

Thanks Michael.

Talking with Talis Library 2.0 Podcast Online

You can listen to the 49 minute discussion, and read about future similar podcasts here:

http://talk.talis.com/archives/2006/02/introducing_the.html

Blyberg on the ILS

Check in at Blyberg.net for a candid and most transparent reflection on the ILS and this paragraph, that hopefully will send a message to III and others: Librarians and coders are not just going to timidly wait for little features anymore. We want control of our systems.

Maybe I’m feeling the fatigue that sets in after months of subverting the intended use of our system, but quite frankly, I hold little hope that our vendor will decide to pursue a strategy that champions community dev. In fact, during a recent visit to AADL, we were told by a top III executive that we have all the APIs we need. Apparently, he seemed unfamiliar with the entire notion. What we’ve accomplished is in spite of our ILS, not because of it. He was visiting under the pretense that they were very impressed with what we’d done with their system–I thought, “great, this is encouraging–a chance to open a dialogue”. As it turned out, he was just using AADL as a sales venue for another customer. The irony makes me grit my teeth. It’s a good thing I was on vacation that week–I might have told him that we’ve done things to their system that would make Paris Hilton blush. (I would have thought it, at least.)

WOW. His advice:

It’s important to take a good look at your own ILS and vendor to determine whether they really have your best interests in mind. You may just find that they do. If that’s the case, use every ounce of that good fortune to your advantage because many of us are not so lucky.

February 19, 2006

SirsiDynix Library 2.0 Discussion Wednesday

http://www.dynix.com/institute/seminar/index.asp?sem=20060222

February 17, 2006

Battle of the Bands & Rock the Shelves

Oak Park Public Library Battle of the Bands

Rock the Shelves

In class on Sunday, we were discussing what we liked about different library Web sites to pave the way for my students designing their own small library-related Web site. We happened upon Oak Park Public Library's Teen Page, which featured "Battle of the Bands." It was nice synchronicity because I had just shown them slides of "Rock the Shelves" at flickr. ( I love turning the students on to flickr and we'll do more at our next weekend.)

Oak Park shares photos on their own page while "Rock the Shelves" was thrown into the great pool. I think both are viable, and should we go even farther? How effective would it be to put links to galleries like this on local teen spaces? Or what if OPPL had a teen blog to share the photos and get comments back from those that participated as well as teens that might not have been there.

What's the best way to be found? The best way to share?

Here are some off the cuff tips for sharing images like this to promote the library, its services and its presence:

Use flickr for sure and Tag Tag Tag!

Explore the spaces folks are using. Some librarians are investigating myspace. Others are calling for the creation of teen-friendly, safe spaces in library space.

Look for the spots teens (or any of your users) are gathering online and see if you can establish a presence, share images or links.

Post pictures such as this in the library as well. Let your traffic see the cool stuff you are doing. Make teens feel welcome. (OMG, you say, what if they are loud or come on skateboards?? Puhlease!)

What else? What's worked for you, dear readers?

February 16, 2006

Blogging & Wikis in Schools: A TTW Comment and Pointer

Into the TTW Comment hopper comes this:

"I know that a lot of schools prohibit blogging. They even cancel student's library admission cards if reveal that they use internet for that. What is the reason? Can't we do what we want in our spare time?"

And then I log into flickr, and see this:

http://www.flickr.com/photos/wrichard/100494147/

Hopefully, soon we'll have more of the latter (detailed here) than the former. Just sayin '.

Thanks Will!

February 15, 2006

Computers Say NO. IT says NO.

Brian Kelly's IT Services: Help Or Hindrance?

Allow me to point you to an amazing presentation by Brian Kelly, UK Web Focus, entitled "IT Services: Help Or Hindrance?" at http://www.ukoln.ac.uk/web-focus/events/conferences/ucisa-2006/

I laughed out loud at the wonderful Little Britain"reference -- and realized it makes so much sense:

The computer says No -- not any more folks, a neither does Web 2.0

IT says No -- I've heard that song before. Take a look at Brian's PPT and watch for the pointers to how IT may want to shift to a "2.0" perspective. Libray IT 2.0 doesn't say no....

Thanks Brian for some welcome insight this morning...

Not Library 2.0 Part III

Via Michael Sauers:

http://www.flickr.com/photos/travelinlibrarian/99868083/

With this and these two examples so far (and I'm sure there are many more) that point to barriers created by librarians when, for example, across the pond, the word is CONVERGENCE.

Let me know if more pics like this go up on flickr. Can we use a tag? "NotLibrary2.0"?

February 14, 2006

Reinvention

Will Richardson posted a few days about about reinventing himself -- about quitting his job -- and today I can announce the same thing.

I'm stunned ...really...

This morning I was offered and accepted a full time tenure-track teaching position at the Graduate School of Library and Information Science at Dominican University in River Forest, Illinois. I will begin my official teaching duties there in August of this year. My title will be Instructor and when I finish the UNT program, I'll be an Assistant Professor. I spent time with the incredible faculty at Dominican and I know this is a good fit. I'm teaching adjunct there now and I look forward to working full time with the students, the faculty and the Dean. At the heart of my decision to take this position is the desire to improve libraries and inspire the next generation of librarians as they begin their journey into a radically new landscape.

Just now, however, I submitted my resignation at SJCPL. Here's a bit of my letter:

This is a bittersweet moment, however, because I am leaving SJCPL after almost 15 years of service. Working at the library has been rewarding and beneficial for me all these years – a tremendous growth experience.

I can't even describe how much I've learned here. I've worked in Audio Visual Sevices, Reference Services and spent most of the last few years in IT. I've been an assistant manager, reference librarian, department manager, technology trainer, web developer, web redesign chair, Head of Networked Resources Development and Training and a Special Projects Librarian. I've learned from some incredible librarians with much more experience than I and I've learned from some newly minted ones as well.

What comes next? I have six months to prepare for this next chapter in my life.

I have a proposal for research to finalize and defend. I have a dissertation to begin.

I have some writing to do, including a Library Technology Report on Web 2.0 for ALA, workshops to present at Computers in Libraries 2006 as well as moderator duties, conferences to attend and blog, presentations and a couple of keynotes to give, a tour of five Minnesota cities to talk about Library 2.0 in May, and the roadshow to take here and there with Jenny, including the Texas Library Association and the Washington State Library Association. I also plan some serious unplugging Up North.

I'll continue to write here and at ALA TechSource. This is simply the next phase. TTW will not go away, but with a new life comes new perspective and I will continue to invite you to share in this journey through the place where librarians, users and technology meet.

February 11, 2006

Sirsi Dynix: Weblogs and Library 2.0 Meme

I'll be talking about the Biblioblogger's survey this coming Wednesday, and joining my colleagues for an L2 discussion next week.

Wednesday, February 15, 2006, SirsiDynix Webinar: Libraries & Weblogs.

Wednesday, February 22, 2006, SirsiDynix Web Roundtable: Web 2.0, Library 2.0 & Librarian 2.0, with Michael Casey & John Blyberg, moderated by Stephen Abram.