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December 20, 2007

More Questions to Ask

In our last night of LIS768: Library 2.0 and Social Networking Technologies, we used this post as a way to talk about the future:

http://darmano.typepad.com/logic_emotion/2007/09/questions-for-t.html

I posted about it here back in September:

David Armano ponders digital immigrants and digital natives. He offers up a list of questions for ad/PR agency executives, pondering what kind of answers he might get. I think these might figure well into an interview for that emerging technology librarian job -- or, really, for any librarian job these days...

1. Do you read blogs. Which ones?
2. Do you have a personal blog? What's it about?
3. Do you participate in at least one social network? Which one?
4. Have you ever uploaded a video online? What did you use to do it?
5. What's your favorite search engine. Why?
6. Have you ever used an online classified service like craigslist?
7. Besides making phone calls—how else do you use your mobile phone?
8. Have you ever registered a domain name?
9. Do you use social bookmarks or tagging?
10. Do you use a feed reader of some sort? Which one? Why?

Hmmm.. I wonder how the senior management team of some big libraries might answer these questions.

We created a list of more questions that might come into play as well:

Have you ever watched a YouTube video? Have you posted one?

Have you listened to a podcast? Do you subscribe to any podcasts?

Have you ever edited or added an article to wikipedia?

Do you play games? Video games? Online games?

Have you ever commented on another person's blog?

Do you own an MP3 player?

Have you used Flickr or another image sharing sites?

If you were going to make a video about your library what would you focus on? Highlight?

What 2.0 tool could you teach a class about?

What emerging technology excites you?

What type of collaboration tools have you used online?

How do you communicate internally at your library?

What role if any could open source software play at your library?

Does your library offer tools for content creation to patrons?

What would you ask?


Look What's Hot at Allen County Public Library


Look What's Hot!
Originally uploaded by tscrobinson
Last Friday, I did two presentations for the Allen County Public Library in Fort Wayne, IN. What a treat to work with this incredible Indiana library. I was treated so well - good hot tea before each talk, an incredible lunch where I learned a lot about how they do what they do so well, and a chance to sit down and talk about reading and libraries for one of their video productions. (and I had my picture taken with their Digital Collaborative!)

The online initiatives they've done rock, such as:

http://tametheweb.com/2007/09/conversation_acpl_director_jef.html

http://tametheweb.com/2007/06/allen_county_public_library_20.html

http://tametheweb.com/2007/03/a_day_in_allen_county.html

http://tametheweb.com/2007/01/iacpl.html

http://tametheweb.com/2006/11/that_new_phone_system_youtube.html

Wowza! Please take a look at what ACPL is doing. This is some cutting edge stuff! Thanks to all the folks at ACPL for hosting me and teaching me so much.

Here's Sean Robinson's Flickr Set:

http://flickr.com/photos/14959229@N05/sets/72157603456073984/

Learn More: Wikis

Check out Steve Campion's newest installment - yet another perfect resource for your Learning 2.0 endeavors!

http://librarystream.wordpress.com/2007/12/17/learn-more-wikis/

If you gather a committee, write a draft document, and solicit feedback, you might receive scores of revisions in email and on paper. Compiling all those changes back into a single coherent document could be a long and tedious task. On the other hand, you could create a wiki. That would enable everyone to work on the same collaborative document and compile changes on the fly. A wiki is basically a read/write website open to anyone with permissions.

December 19, 2007

LiBGuides (Updated)

LibGuides

I'm having a great time with my new class this semester. LIS768: Library 2.0 and Social Networking Technologies is an overview of Web 2.0 tools and L2 thinking. I'm using the works of Michael Buckland, Howard Rheingold, Jesse Shera and others to frame what participatory service might mean for libraries in today. Another part of the course focuses on hands on practice and exploration. AND the coolest thing is I am learning with the students. Just a couple of weeks ago, LIS768'er Mick Jacobsen shared his work with LibGuides at Northeastern Illinois University.

Check it out: http://libguides.neiu.edu/

This might be a perfect way to jump in for many academic libraries - especially those just starting out with adding some social features to their Web presence. I do have to agree with Sarah Houghton-Jan, however, who wrote about LibGuides here: http://librarianinblack.typepad.com/librarianinblack/2007/06/libguides.html

LibGuides seems a lot like a swanky-looking wiki with a lot of open source features pulled all together in one place. All in all, I think this would be a really useful product for an academic library, especially for a library where the staff plan on creating new subject guide content regularly.

We are creating subject guides in our library right now for our new website...and looking at this product, I am tempted to jump on it. However, because it's not free, and what we're doing right now is free, I don't feel tempted enough to change gears completely to use this new system.

It does seem a lot like NetVibes on steroids as well to me. I wonder what it would take for some savvy library programmer types to create a free system that does what LibGuides does? I think we're closer than we think.

For more about LibGuides, don't miss Scott Pfitzinger's excellent overview at http://www.bibliotechweb.com/archives/2007/09/25/libguides/

Also: http://libguides.bc.edu/ for another example from Boston College.

UPDATE:

Kim Griggs writes:

Enter that tech savvy library. Oregon State University has released an open source publishing system for and by librarians called ICAP (Interactive Course Assignment Pages)

http://ica.library.oregonstate.edu/about/index.html

Not quite as feature rich as LibGuides, but it may be just what your library needs (and its free)

December 13, 2007

Prize for Staff at Skokie Public Library!


019-B (Medium)
Originally uploaded by theskokieten
...for their "Ten Things" Learning Program.

December 11, 2007

Scriblio 2.3 v4 Released!


New Scriblio theme
Originally uploaded by Scriblio
http://maisonbisson.com/blog/post/12008/scriblio-23-v4-released

Did You Know 2.0?

Conversation at the Social Customer Manifesto

What a perfect tie in to our work in LIS701 last night. A few students shared stories that I just couldn't believe of policies and rules at their institutions and the lack of human conversation that surrounded them.

http://www.socialcustomer.com/2007/12/conversation-is.html

My take: "Conversation" is just that...communication between actual human beings. This process of real conversation happens millions of times, and is only successful when the interactions are real and genuine, transparent and truthful. Conversation is the "root act" that creates transformation.

Read the whole post to see how conversations can start, not with marketing speak or floods of messages but naturally. How are you encouraging conversation at your library? And more importantly, how are you moving toward transparency?

Rethinking Education in a Networked World

From the brilliant danah boyd:

We all care about education and helping youth learn, but why do we only value push mechanisms? As media opens up a culture of osmosis and makes pulling information fun, youth are increasingly disconnected from the world of push. More problematically, because parents and teachers are invested in vetting information and discouraging all other information access, we are failing to teach our youth how to evaluate, interpret, and assess the information that they pull or that which falls out of the sky. In other words, they are completely media illiterate. Unless you're a marketer seeking to capitalize on youth's naiveté, this should worry you.

Read the whole text here:

http://www.danah.org/papers/talks/Pearson2007.html

December 08, 2007

Students 2.0

Via Hey Jude:

http://heyjude.wordpress.com/2007/12/08/students-20-fantastic-initiative/

This will be an initiative to watch:

Administered, designed, edited, and written by a global mix of students of varying ages, interests, voices, and points of view, Students 2.0 will feature content written by both staff writers and guest contributors. From Hawaii and Washington, from St. Louis and Chicago, from Vermont, New York, Scotland, Korea, and other points on the globe, these writings will be united in one central aspect: quality student writing, full-voiced and engaging, about education.

The moment for a student-centered edublogosphere has come. The staff at Students 2.0 invite their adult partners in education to treat their posts as they treat all others: as serious writing, as invitations to their readers to listen, reflect, agree, disagree, extend ideas - and above all, to create new possibilities, understandings, and insights in education.

http://students2oh.org/

December 07, 2007

Dublin City Public Libraries Portal with PageFlakes


DCPL Portal
Originally uploaded by ebyrne41
Eddie Byrne writes:

The portal page I have created which will be the default home page on all the public access PCs in Dublin City Public Libraries. Approved as of today! This is a sneak preview! A Web 2.0 success, it is Pageflakes-based, simple, yet ideal, serving our users and the library service in equal measure. Customisable, PC independent, and satisfying multiple requirements.

SEE www.pageflakes.com/dublincitypubliclibraries/


This is incredible! Look closely, check out what's been included, and add this to the mix of how you might create a start page for your user computers. Well done!

December 05, 2007

Library 2.0: Podcasting

Podcast Group

The podcast group is presenting: how to make great library podcasts and more!

http://librarypodcast.blogspot.com/

http://podcastpractice.blogspot.com/

Library 2.0: Social Tagging & Pathfinders

Tagging as Pathfinder

The tagging group presented on tagging in libraries and created a tag based pathfinder for Chicago.

Delicious: http://del.icio.us/socialtagging

Site: http://www.daniellegustafsonsundell.com/ChicagoPlacesPathfinder.html


ACRL NY Social Software in Academic Libraries

Don't miss the resources and Slideshare of Elyssa Krsoki's presentation to ACRL New York:

http://oedb.org/blogs/ilibrarian/2007/acrl-ny-social-software-in-academic-libraries/

Many HOT examples in her straight-forward, concise style!

December 04, 2007

Here Comes Another Bubble (via Digg)

November 28, 2007

Library 2.0: Library School Toolbar

Toolbar for Dominican GSLIS!

http://gslistoolbar.wordpress.com/

The third group developed a toolbar for the Dominican GSLIS! Students, faculty and staff can download and install the toolbar for instant access to LIS resources. I have officially melted into a puddle on the floor.

Library 2.0: Ning Presentation

LIS768 Project: Ning for a University Library

The second group designed a Ning network for a university library!

http://l2university.ning.com/

They tried to get the ads removed but never heard back from the Ning folks. Take a look. I am impressed!

Library 2.0: Library as Place Presentation

It's group project night in LIS768! The first group just presented on "Library as Place." Checkout the YouTube video that features a visit to the Harold Washington Library in Chicago! The students shot a little video but encountered security enforcing the "no video" policy. Instead, they present their experiences in a Talk Show format.

More Links from the presentation:

http://lizzybee1002.wordpress.com/2007/11/28/library-as-place-presentation/

http://www.flickr.com/groups/libraryspaces/


November 24, 2007

A Bill of Rights for Users of the Social Web

http://opensocialweb.org/2007/09/05/bill-of-rights/

Preamble:
There are already many who support the ideas laid out in this Bill of Rights, but we are actively seeking to grow the roster of those publicly backing the principles and approaches it outlines. That said, this Bill of Rights is not a document “carved in stone” (or written on paper). It is a blog post, and it is intended to spur conversation and debate, which will naturally lead to tweaks of the language. So, let’s get the dialogue going and get as many of the major stakeholders on board as we can!

A Bill of Rights for Users of the Social Web

Authored by Joseph Smarr, Marc Canter, Robert Scoble, and Michael Arrington
September 4, 2007

We publicly assert that all users of the social web are entitled to certain fundamental rights, specifically:

Ownership of their own personal information, including:
their own profile data
the list of people they are connected to
the activity stream of content they create;

Control of whether and how such personal information is shared with others; and

Freedom to grant persistent access to their personal information to trusted external sites.
Sites supporting these rights shall:

Allow their users to syndicate their own profile data, their friends list, and the data that’s shared with them via the service, using a persistent URL or API token and open data formats;

Allow their users to syndicate their own stream of activity outside the site;

Allow their users to link from their profile pages to external identifiers in a public way; and

Allow their users to discover who else they know is also on their site, using the same external identifiers made available for lookup within the service.

Librarians and programers designing social spaces and places for online library users - how does this Bill of Rights fit into your plans? What needs to change in our systems? What can we do better?

If we look to thriving library blogs such as AADL or to Hennepin's phenomenal Bookspace, I think we see these principles at work. What's next?

November 22, 2007

TTW Mailbox: Post Office 2.0

Post Office 2.0

Claire Obrecht, Education/Collection Development Librarian at the Schaumburg Township District Library writes:

Michael:
Really enjoyed your latest presentation at STDL - had heard your previous talk there as well. I spoke to you about the experimental station at our Woodfield Post Office. Apparently it is pretty much a big secret - as nothing has yet appeared on the USPS website about it - even though it has been open for about 2 months. Rather strange that they aren't publicizing it.  Here is an article from our local newspaper the Daily Herald.

Visit post office of the future in Schaumburg:
http://www.dailyherald.com/story/print/?id=59822

Attached are two PDF files of the front and back of the brochure that your personal postal greeter gives you at the door before walking you through your own "postal experience" in their Retail Learning Lab.

(The post office map is produced above)

Thanks Claire! From the news article, this quote that resonates with me: "This is a new way to serve our customer's needs," said Postal Service spokesman Tim Ratliff. "They know when they come in, they're going to get expert service." That's what libraries have been providing all along - expert service.

November 06, 2007

Top Ten Strategic IT

Via Stephen Abram:

http://stephenslighthouse.sirsidynix.com/archives/2007/10/top_10_strategi.html

Social Software
Mashup & Composite Apps
Metadata Management
Web Platform & WOA
Real World Web
Green IT
Business Process Modeling
Unified Communications
Virtualization 2.0
Computing Fabric

Read it all here: http://www.gartner.com/it/page.jsp?id=530109

November 02, 2007

12 weeks to 2.0: An Open Thank You Note to Helene Blowers

YES!

I am at the Schaumburg Township District Library Staff Day today for their staff institute. As I walked in, I saw this poster on the staff bulletin board. Wowza! So to Helene: I saw this and once again realized what a HUGE impact you've had on learning in libraries in the last 15 months. :-) Thank you!

Learning 2.0 changed libraries!

New Look Ning - Ads Removed for Education Use

Hey Jude writes at

http://heyjude.wordpress.com/2007/11/02/let-me-tell-you-about-ning-and-the-new-bonus/

Steve Hargadon writes about the new look Ning! - and how current education users can request to have advertising removed. As a member of the FlatClassroom Project, Classroom 2.0, The Global Education Collaborative, Library 2.0, NextGen Teachers, School 2.0, Stop Cyberbullying, Edublogger World, and lots more. I’m not active really, just drop by sometimes - unless the group is project-based such as The Horizon Project and the Flat Classroom Project.

I especially like the way we can use Ning! to introduce groups of new teachers to the world of robust social networking - sharing information, ideas, videos, movies etc, as well as having a personal space to run a bit of a blog (for those who haven’t got time to ‘go it alone’), a way to discuss and ask questions through the forum….and more!

A great step toward Ning becoming an easy to use, FREE solution for your social networking needs. My students set up a Ning for LIS768. This means we could request removal of the ads as well as possibly creating a larger Ning for the library school that's ad free. I wonder if libraries can make the same request for staff Nings and fledgling patron Nings? If anyone has information or an experience, please let me know!

Casey & Savistinuk on Library 2.0

At Internet Librarian 2007 Liz Lawley said, “You have to figure out what the problem is first before you come up with a solution.” She was referring to the use of Second Life as a method of social interaction with users; however her statement rings true for the general concept of Library 2.0.

Energy focused on implementing new tools and programs is wasted if we don’t know what our users really want. Without knowing that, we create more work for ourselves with hit or miss initiatives.

In the past two years much of the discussion of Library 2.0 has been focused on little things we can do to better serve our users. We try to “get them where they are” by implementing IM reference and creating a presence on social networks such as Flickr, MySpace and Facebook. We attempt to lure them in with gaming nights and rock concerts. These can all be great tools to better serve our users. It is inspiring to see so many libraries creating new ways to reach their users.

However, we have to be careful to not flood ourselves with new projects until we have a clear understanding of what it is we’re trying to do and where we want to go. And in the spirit of Library 2.0, that means first figuring out what our users want and need.


Read the whole post at http://www.librarycrunch.com/2007/10/we_know_what_library_20_is_and.html

October 25, 2007

Managing Your Online Identity

Michael C. Habib writes:

MySpace, Facebook, and other Web 2.0 tools led TIME to name you, yes, you, 2006 Person of the Year. With such notoriety, you might want to see what your online identity says about you. What do potential employers and friends find when they google you? When was the last time you googled yourself? What impression do your MySpace profile and YouTube videos leave? Your blog? What do other people say about you? How much control do you have over what is written about you on the web?

Read the whole article here:

http://www.libraryjournal.com/article/CA6486511.html

Checkout the Skokie Toolbar

http://tools.skokielibrary.info

One of the groups in LIS768 is designing a Dominican GSLIS toolbar for all of our students. I am excited about this most practical project. Oh, and no word on Firefox yet...

Ponder This....

..about the future of the library Web site:

Facebook is the 5th most valuable US Internet company.

Use of the library web site by college students has DROPPED over 50% in the last two years.

1% of information seekers start at the library Web site.

I think it's time the Web Redesign Team at Anytown/Anycollege Library that has been meeting these past few months stopped and seriously considered what this means. Shouldn't part of that time and energy be focused on emerging societal trends? Web trends? User needs? How can we better position the library's resources online? How can we embed those resources and ourselves where both are found?

I love evidence. I love using it as a starting point for making decisions, planning and evaluation. If you haven't considered some recent findings - such as the OCLC reports - it might just be time to do so. Let me know what you think!

8 Laws of Library Technology

http://johnmiedema.wordpress.com/2007/10/23/johns-eight-laws-of-library-technology/

RSS and XML are cooler than you think. RSS is a simple Web 2.0 technology that completely changes our relationship with the web. Instead of having to go to the web, the web comes to you! If you learn nothing else about Web 2.0, learn RSS. It’s a great step toward what’s coming next. If you want to learn the next most important thing, learn XML, god’s gift to the web. XML is a character based data format that allows disparate systems to talk to each other. It is the heart of Web 2.0, which is righteous on so many levels. It is easy to get started; at no cost anyone can micropublish through a blog. These technologies are just the beginning. Keep your eye on these buzzwords: web services, service-oriented archicture, and the semantic web. Librarians are already talking about semantic libraries. There’s lots coming down the pipe.

Indeed! read the whole post. Thanks John.

October 23, 2007

Social Global Digital Shift

Social Global Digital Shift

http://blip.tv/file/441515

I heart David Lee King's creativity with music and video! Please watch.

October 22, 2007

Information Tomorrow

Got my copy too!

I was honored to write the chapter on the Read/Write Web and Libraries for this new book from Information Today edited by Rachel Singer Gordon, my "Tech Tips" partner in crime at Computers in Libraries for the last two years. Information Tomorrow gathers some incredible folks, writing about the future of libraries and technologies. Please check it out. My goal is to use it as a text for a future version of LIS768!

Find out more here: http://books.infotoday.com/books/InformationTomorrow.shtml or here: http://www.lisjobs.com/infotomorrow/

Jenny blogged it here: http://theshiftedlibrarian.com/archives/2007/10/21/get-information-tomorrow-today.html and David Lee King blogged it here: http://www.davidleeking.com/2007/10/19/information-tomorrow-has-finally-arrived/

October 18, 2007

The Web is the Platform. Long Live the Web!

http://www.techcrunch.com/2007/10/18/the-web-is-the-platform/

Another reason to offer multiple browser options! :-)

TTW Mailbox: Virtual Branch Manager Job at Columbus

Joy Bevan writes: Hello, Michael! I am a long-time fan of TTW and thought my fellow readers would be interested in knowing about a newly-created Executive Leadership Team job posting here at the Columbus Metropolitan Library. This position will be responsible for the management of the website, will help direct and oversee our Virtual Branch, and will help guide all web services, among other things. I think it is a tremendous opportunity for someone who has a good vision for library web services!

ClicktoseetheJob
I apologize for not being able to nicely link to the listing; I hope all the information appears. If not, it is available on our website, http://www.columbuslibrary.org, under the "Careers at CML" link.

Thanks for the info, Joy. I'll also share this with my classes so the LIS students can see what their career paths may lead to.

An Interview With John Blyberg

Interview with John Blyberg

Don't miss this from Jaap and Erik -- a video interview with John Blyberg. John discusses AADL 3.0 and the future of libraries.

http://www.obdelft.nl/video/nyday2_final.mov

Another Way to Find Out What Story Your Library is Telling

http://www.davidleeking.com/2007/10/10/tracking-words-with-twitter/

working from library today - walk through downtown and the sound of commerce ringing clear
Back in the stinking library.
Listening to a preschool story group reciting “Diddle Diddle Dumpling My Son John” with a teddy bear at the library.
Library has ALL of the Thin Man movies! Thin Man Marathon! (with cocktails!)
“The library isn’t good for books” Wow. Gwan UCC!
off to the library to get some intense work done before dreamweaver/CSS class this evening (mix in some Game database work on the side pls)
Research at the UM Map library on consumer water usage in Israel and Palestine
sitting in the library missing my lesbians.
sorry thelonedrifter, the library sucks
@addisontodd that’s ’cause you’re illiterate… not the library’s problem
Headding to the library
Technically, you’re not supposed to use the reference computers for MySpace, but maybe if you to add the library’s page to your f-list …
Library is packed with noisy beings, other languages and exposed underwear.
in a library that’s not mine, leeching wifi and writing

October 09, 2007

Every Library Director Should Grant a "License to Play"

Play

Helene Blowers writes:

http://www.librarybytes.com/2007/09/license-to-play.html

One of all things I love seeing most it's the creativity and fun that other libraries have add to their own programs. Today, I stumbled across the “@ play” signs for Lee County’s Play to Learn program and it totally made me laugh out loud.

How cool is it to get a “License to Play” from the Library Director?

Take a look at Lee County's "Play to Learn:" http://library-playtolearn.blogspot.com/

October 07, 2007

Trust & Talking It To Death

From Wearing Scarves Year Round: (emphasis mine)

Yesterday, I walked into the brick wall that was the realization that many of the projects I want to work on at the Northern-most library I might not get to work on. It’s frustrating because I thought I would be able to get a lot of things off the ground and I got excited and invested in that, and then it turned out that the library’s promises of being interested in making themselves more 2.0 and integrating social networking services into their world was not on the level. They do seem to want to do those things, but they don’t trust me to guide them, and that’s the worst part, because that’s obviously the major reason they hired me. Right now, we’re working up to a committee, and I hate committees but that doesn’t mean they can’t still help us get things done. If it takes three months for everyone to talk to death the idea of a blog but then we still get a blog, that’s ok. We get the blog! I’m just afraid there will be lots of talking, and then lots of backing down.

Oh Scarves! I wish you the best with your frustrations and the potentially endless meetings. I advocate for short timelines and a social tools project timeline that not only charts your path to implementation but includes reasoning for using the tools - tied to the mission and vision of your institution.

Ponder this: what's the best tool to start with? I always suggest a library blog, blogging team of authors and comments open. Your situation may be different, possibly some other tool and some other use.

Please keep blogging and let us know how it goes.

Trust & Talking It To Death

From Wearing Scarves Year Round: (emphasis mine)

Yesterday, I walked into the brick wall that was the realization that many of the projects I want to work on at the Northern-most library I might not get to work on. It’s frustrating because I thought I would be able to get a lot of things off the ground and I got excited and invested in that, and then it turned out that the library’s promises of being interested in making themselves more 2.0 and integrating social networking services into their world was not on the level. They do seem to want to do those things, but they don’t trust me to guide them, and that’s the worst part, because that’s obviously the major reason they hired me. Right now, we’re working up to a committee, and I hate committees but that doesn’t mean they can’t still help us get things done. If it takes three months for everyone to talk to death the idea of a blog but then we still get a blog, that’s ok. We get the blog! I’m just afraid there will be lots of talking, and then lots of backing down.

Oh Scarves! I wish you the best with your frustrations and the potentially endless meetings. I advocate for short timelines and a social tools project timeline that not only charts your path to implementation but includes reasoning for using the tools - tied to the mission and vision of your institution.

Ponder this: what's the best tool to start with? I always suggest a library blog, blogging team of authors and comments open. Your situation may be different, possibly some other tool and some other use.

Please keep blogging and let us know how it goes.

Blog Post Gold: Things I'm Enjoying on a Too-Hot October Day

On the benefits of virtual worlds: http://www.smartmobs.com/2007/10/06/real-hope-in-a-virtual-world/

On mapping Wikipedia: http://www.smartmobs.com/2007/10/07/wikipedia-mapping/

On Privacy 2.0 and allowing "opt in" services: http://blog.librarylaw.com/librarylaw/2007/10/privacy-20.html

October 03, 2007

Classroom 2.0 Educators Share Their Experiences

SLJ Rules the School!

Don't miss this article by Steve Hargardon in the new School Library Journal:

http://www.schoollibraryjournal.com/article/CA6484336.html

Blogs, wikis, podcasting, social networks… it seems the entire world has gone 2.0 crazy. Among the followers are educators, who, in ever increasing numbers, are integrating these online, interactive tools into their classrooms and yes, even libraries.

In these profiles, you’ll meet a few of these ordinary, in-the-trenches folks—just like you—who have taken the plunge, launching blogs, signing on to social networks, and stepping up to the podcast mic in order to create innovative learning opportunities that encourage collaboration as never before. While these innovators range widely in their experience and comfort level with technology, every one’s a part of Classroom 2.0 (classroom20.ning.com), a social network for educators exploring new technologies

This article and its accompanying graphics are incredible:

The profiles include images, and little "social network-like" details, such as Nancy's best friend Jackson Browne. This enhances the social connection. If this were online, Nancy might find that school kids hat had a dog or beloved pet might seek her out to chat about animals.

Hurrah for sharing favorites as well -- Project Runway, favorite reads, etc. Note that the links in the profiles WORK - providing more information on each educator.

The last profile features Barbara Barreda, a school principal: Critical to our success has been taking time to build a common vision and understanding. Each month, for example, we hold a “technology playground,” in which teachers explore a variety of basic literacy skills, including effective Web searches, site validity, blogs, and more. From an administrative perspective, it’s essential to provide every opportunity to reduce the teachers work load that allows them the time to explore. My job is to help them sort the important from the urgent, to empower them to try new technologies and to be willing to join them in the trenches.

I would urge the teachers and teacher librarians who may be struggling inside schools and schools systems that don't allow access to social tools to use this article as a discussion starter that may help break those barriers down. Well done to Hargardon and the folks at School Library Journal.

(Disclaimer: I saw a bit of this issue and article last week while visiting the offices of SLJ. I flipped for it then and urge you to take a look.)

Advocates Overcoming IT Resistance to Web 2.0

Article: Advocates Overcoming IT Resistance to Web 2.0

Web 2.0 tools are slowly making their way to corporate users, often under the wings of champions who must work to overcome IT resistance to blogs, wikis, online communities and the like.

For example, Adam Carson said that Morgan Stanley's IT organization at times presented obstacles to his efforts to introduce such technologies to workers at the New York-based financial services firm.

Carson, an associate at Morgan Stanley, initiated the Web 2.0 effort there late last year by creating a network of 1,000 employees at LinkedIn Corp.'s professional networking site, LinkedIn.com. At the start of the effort, he said, "most of our IT department didn't get it. This was all new to them. They had just been stuck in the world of enterprise IT."

I like the word champions in this instance. Are you a champion for social tools in your library? This article is a useful bit of evidence that some could share with their own IT departments - as a discussion starter, a way to generate interest in projects, and as a roadmap of sorts:

Suggestions for Implementing Web 2.0 Tools
-Create Web 2.0 awareness
-Locate supporters in the company.
-Make friends with IT.
-Approach senior management with a proposal.
-Work closely with business units
-Gather and distribute best practices
-Feed the open mouths; don't force it.
-Be patient, because change takes time.

My favorites? "Be patient" is a good one, sometimes patience paired with "feeding the open mouths" can go much farther than other methods for planting seeds with an organization.

The article also points out some valid concerns: launching a bunch of Web 2.0 initiatives at the same time can tax many already overly burdened IT shops and the ease of the tools can lead to covert 2.0-ness:

Young said that despite IT’s warnings, users often implement Web 2.0 tools on their own because “they are so easy to get started.” Such covert implementations are “very, very frustrating for IT departments,” he said. According to a Forrester report released last month, 25% of IT shops are “very concerned” and 53% are “somewhat concerned” about the unsanctioned use of Web 2.0 tools.

A proactive IT department might create a sandbox for library staff to play with blogs, wikis, etc, rather than viewing exploration as unsanctioned. I also like the more formalized approach -- a staff member or team designated as "explorers" looking for benefits:

Lee White, social media champion at the London-based pharmaceutical company, said that he has been given a year to explore how Web 2.0 tools can benefit GlaxoSmithKline. White noted that demand for Web 2.0 tools generally bubbles up from users, unlike the traditional process where IT managers decide what products are used by workers. That shift could create significant challenges to implementing the technology at his firm, he said.

Formalized as a Learning 2.0 course or as part of an Emerging Tech team, this exploration can lead to another valuable step: prototyping. Approach upper management with IT buy in, a proposal and a prototype and our project may be golden. Brian Mathews said it well at Designing Better Libraries:

“When I speak with librarians who are excited about new social technology, they often mention the roadblocks they encounter. The best advice I can give is to use prototyping. Build a proof-of-concept, test it with a few users, and then present it to the powers-that-be. Instead of giving them the chance to shoot down your idea, let them see it first hand, educate them about it, and show them see how it can be adapted. The secret is user needs—if you can demonstrate how your idea addresses a patron (or staff) need then you’ll have greater chance of success.”

Finally, a key quote from the article speaks volumes:

“The whole Enterprise 2.0 thing is a lot more about a cultural shift than a technology shift,” White said.

Maybe this is important to keep in mind: the technology shift is such a given these days, that the people part of it is the most important. Maybe many of your librarians are already there, while IT culture is still moving, learning, exploring. The same could be said for upper management: steeped in closed meetings, "need to know" information and a way of doing business that's been in pace for YEARS. it's pretty darn hard to suddenly drop the opaque curtain and let the whole organization in on the conversation.

So that's why, dear readers, we need to be champions. Champions of new tools, yes, but more so champions of new ways of offering service based soundly on our mission and vision, champions of a more open organizational culture and champions of participatory conversation. How will you be a champion today?

September 25, 2007

Modeling the Role of Blogging in Librarianship: Your Blogging Journey

Measuring a phenomenon requires attention to reliability and validity. I used John Creswell's Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2nd Edition) as a valuable guide to the process. Creswell noted the need for validating qualitative research and describes several primary strategies of doing so, including triangulation, member-checking, use of rich, thick description, clarification of the bias of the researcher, presentation of negative or discrepant information, peer debriefing, use of an external auditor, and prolonged time in the field of study (p. 196).

For my study, I chose to clarify my own biases, detail my prolonged participation in the “field” of the biblioblogosphere, and to present “negative or discrepant information” (Creswell, p. 196) from the study to demonstrate the breadth of responses. My favorite bit was describing my own blogging journey as my prolonged time in the field. I wanted to share it with you here - and ask anyone reading to share as well.


Statement of Bias

Because of the nature of this study, it is important to also self-evaluate. I have been a blogger since 2003, have spoken at library events “evangelizing” the use of blogs by libraries and librarians, and have written extensively in the professional literature on the topic. Connections exist between myself and many of the survey participants. However, the survey was conducted anonymously and only once did a participant identify himself in the response section – with a statement that he knew I would recognize as well as an emoticon smile ☺.
Throughout the coding process I reminded myself to be open to all opinions stated by respondents. I am reporting the results fairly and without bias.


Prolonged Participant in the Biblioblogosphere

I recently spoke on a panel at the Massachusetts Library Association meeting in Sturbridge, Massachusetts. The panel, entitled “Blog’s Eye View,” consisted of Jessa Crispin of BookSlut.com, Jenny Levine of the Shifted Librarian, and me. We were asked to discuss our blogging history and reflect on the practice and our participation. This was a useful experience to prepare for this statement.
After learning about blogs and blogging in 2002, I was inspired to begin blogging in April 2003. I learned as I went along, creating posts, adding links, and sharing my thoughts. Once in awhile, I would get a link from another blogger, pointing traffic my way. It was a thrilling time.

In 2004, I attended the Public Library Association meeting in Seattle and was surprised at the lack of any mention of blogging in the technology sessions. I also applied to an IMLS-funded distance independent doctoral program at the University of North Texas, discussing in my application essay my blog and research interests centered on blogging. Once accepted, I created a new category to blog my experiences in the PhD program. At this time I was also presenting workshops in Indiana libraries about blogging.

I realized Tame the Web was a useful tool, first and foremost as a way to keep track of the links and bits of knowledge I encountered reading LIS blogs. Using categories to organize posts as well as the built-in archive feature made sense for me. 2005 was the year of the Michael Gorman editorial discussed in Chapter 1 and marked my second year in the UNT program. I taught blog workshops at Purdue University Libraries, at the Internet Librarian International conference in London, and at various other conferences that year. Tame the Web continued to generate traffic and response from other blogging librarians as well as multiple comments from readers. I started teaching as an adjunct at Dominican University’s Graduate School of Library and Information Science (GSLIS) and introduced my students to blogging in LIS753, Internet Fundamentals and Design.

In 2006, I applied for a full-time tenure track position at Dominican GSLIS. My presentation for the interview was an overview of library blogging and what it means for the profession. I was offered the position and started teaching full-time in August 2006. That summer I taught blogging workshops in New Jersey, in Connecticut (with Jenny Levine), and via Web conference to a library meeting in New Zealand. I also participated in the opening session of the Public Library of Charlotte Mecklenburg County’s Learning 2.0 program, keynoting a session on social tools with Michael Casey, author of the Library Crunch blog.

I continued blogging and working on this study in 2007. After my proposal defense in April, I put my own blog writing on hiatus until after my dissertation writing was complete. A series of guest authors provided content for me. It was interesting to note that the day I wrote the post I felt sadness, as though I was losing touch with something important. It amazed me how ingrained in my life the act of blogging had become.

Negative or Discrepant Information

While performing the content analysis, negative responses were encountered and noted. Some instances even became part of the coding categories. Respondents pointed out that people could be mean in the biblioblogosphere. Another, when noting what had been learned stated: “While the blogging community is large, it seems too frequently to function as a group of small and ince$tuous cliques.” Another respondent in the same question category stated: “LIS blogosphere is a giant cluster----.”


Those were the methods I chose to prove the validity and reliability of my phenomenological study. What might your own blogging journey be?

TTW Mailbox: PBWiki Presenter Packs & Flickr'ing History

LeAnn Suchy, Reference & Information Literacy Librarian at the College of St. Benedict/St. John's University Clemens Library in St. Joseph, Minnesota writes:

I was one of the people attending your speech at the MN Library 2.0 Summit in Roseville on the 14th of this month. I mentioned information about PBwiki and you asked me to write you a little blurb about it for your blog, so here is the information I know:

PBwiki, an easy-to-use, free wiki program, wants to make presenting information about wikis even easier. If you're giving a presentation about how to use PBwiki or wikis in general, PBwiki has created the PBwiki Presenter Pack that is available for free for your use. All you have to do is apply for the Presenter Pack by giving them a little bit of information about you and your presentation. They will quickly get back to you and send you a free PBwiki t-shirt that you can wear at your presentation and a link to a handful of helpful PDF and PowerPoint documents and videos. They will also give you three free one-year Gold memberships and they ask that you keep one and give two away at your presentation. With Gold memberships, you get even more features for your wiki.

I received my t-shirt within a couple of weeks, even though it stated it could take 6 to 8 weeks, and I have found the information in the Presenter Packs to be very helpful. Also, if you have any suggestions for making the Presenter Packs better, they welcome suggestions. Yay, PBwiki!

And, Michael, I also wanted to share with you the Flickr account I maintain for our libraries. One person at the Summit mentioned the Flickr account when you were talking about Flickr, so I thought I'd share it with you.

http://www.flickr.com/photos/csbsjulibrary/

I make a This Day in History series where I highlight an even in history and showcase books in our collection about that event, and then of course link those books into our catalog. I also take pictures of popular reading shelves (Clemens Reads & Alcuin Reads) and then I give a little blurb about the book and link to our catalog. I also have put tours of our two libraries on there, too, and used the notes feature on the floorplans to link to the pictures. I want to take pictures at events and showcase them but I haven't yet done that. Hopefully with our Art Contest and our Edible Book Festival this coming spring I'll be able to get some of those things up.

Thanks LeAnn! I had no idea trainers could get a Presenter Pack. :-)

September 23, 2007

Modeling the Role of Blogging in Librarianship: Librarian, Why Do You Blog?

Some folks have asked about my dissertation. Last I heard it's number 85 in line for the university reader. So I thought I'd share one of the sections here. This is the analysis of the question "Why do you blog?"

Nice Chart

To share information or insight

Sharing is important to the blogging librarians who responded. For this category, 76 respondents had this response, which is 40% of the total. A prevalent word in this answer set was sharing. Respondents used phrases such as “to contribute to the profession,” “to serve the profession,” and “to inspire.” Two types of information seemed to get shared. One was of a personal nature: “my research” or my “point of view.” A respondent wanted to make sure his or her ideas were “a matter of public record.”

The other type of sharing was done to help or inform others. Many respondents used words such as trends, technologies, resources, articles, sites, bookmarks, announcements, new tools, “cool” stuff, and news combined with the word share or sharing. One respondent noted: “To transmit information to the local LIS community.” Another stated: “To share thoughts and points of view with the LIS community.”

A subset of this category included a few respondents who blogged to show others how it works, with responses such as “to model blogging,” “demonstrate what it can do,” and noting blogging was serving as a role model for other rural libraries.

To participate in a conversation or community

There is a wide discussion playing out online. For this category, 53 respondents had this response, which is 28% of the total. Respondents used words and phrases such as connect, create conversation, “keeping in touch” and finding community. Examples included finding other “techies,” going outside the workplace for academic discussions, and finding others to talk to about issues in LIS.

Other words or phrases derived from responses in this category included getting feedback, bouncing ideas and collaborating with others, looking for a “sounding board,” getting differing opinions, and “inviting the outside in.”

Respondents noted that they participated in a discussion, a dialogue, an exchange, or interaction, and created community through shared discussions. Respondents published blogs because they could participate in issues and take an active stand. Other keywords and descriptors included: engaging, “communicating back and forth with readers,” and keeping conversations going. Respondents noted they were participating in a bigger community.

To archive information or experience

An archive stores information for later use. For this category, 47 respondents had this response, which is 25% of the total. These respondents used descriptors such as collect, organize, track, and preserve to archive information such as links, bookmarks, issues, ideas, thoughts, prospective writing topics, and notes. There was also a thread of descriptors about rediscovery: blogging allowed “refinding and remembering information already encountered.” A respondent noted their blog was “my private online post-it note file.” To others, blogging served as a comprehensive “knowledge management tool.”

These bibliobloggers chronicle or record their experiences. Events, projects, courses, and plans were recorded for processing, development and learning. Bibliobloggers tended to reflect on experiences, including successes and failures. One respondent stated blogging created a “cross directional document for my experience.”

To enhance my professional development

Professional development involves keeping current, learning, and improving skills. For this category, 45 respondents had this response, which is 24% of the total. These bibliobloggers found blogging to be a way to stay up on current news, issues, trends, and technologies. Blogging is a way to stay informed, or to “stay tuned in.” Others noted that it kept their skills up because of their teaching responsibilities. Another respondent reported blogging helped to keep workshop content current. Respondents blog as a motivation to stay in the know. One respondent stated blogging is a way to “force myself” to stay current. Another noted blogging is an “educational exercise to motivate me to keep up to date with LIS news and technology.”

Other threads of this category were to practice and improve writing skills, to explore, to experiment, to use new tools, and to “explore the field beyond my current experience/institution.”

To express my perspective or identity

Bibliobloggers found blogging to be a mechanism that allows them to comment or state opinions on issues. For this category, 44 respondents had this response, which is 23% of the total. It’s a way “to express feelings” or “to have an outlet.” One respondent noted: “I can’t shut up.” Others publish their blogs to focus thoughts or to develop a voice.

In addition to general commenting, others identified as having “something different to say” and being “the only ones” engaged in a certain kind of activity. One reported: “It’s a way to tell my story.” Some noted that it was also a way to vent frustrations with jobs or the profession.

To promote myself or the profession

Blogging can be a promotional tool. For this category, 22 respondents had this response, which is 12% of the total. Respondents used descriptors such as “to promote myself,” to build a reputation, and to create a “live resume.” One respondent noted that blogging was “better than any resume.” Other descriptors included: raise my profile, promote myself as someone who cares about libraries, promote my workshops, build credentials, and “create a name for myself.”

Other respondents stated they were concerned with promoting librarianship, including “promote our field, provide publicity, and “help people understand what librarians do” such as explanations of “invisible activities.” One stated blogging “let the public hear what it’s like to be on this side.”

To have fun

Blogging is fun to some. For this category, 16 respondents had this response, which is 8% of the total. Respondents used descriptors “have fun,” enjoy, or entertain to describe why they blogged. One respondent stated: “Because I enjoy it. I do it for myself. I don't care if no one reads it or not, I just like having the space to put my thoughts.”

Summary Categories by Library Type

Almost half of academic librarians surveyed noted sharing as a reason they blog, while public librarians chose conversation and community before sharing. The most prevalent response for school librarians was “to express my perspective or identity,” while special librarians stated archiving as their most popular reason for blogging. LIS students noted professional development first, while those not working in a library reported sharing as their reason to blog.

The category “to have fun” had the most respondents in the academic and public library groups. No school or special librarians noted fun in their responses.

Sedate Table

Note. Percentage for each category is based on total of 189 valid responses. 20 of 239 responses were not applicable to the study, and 30 of 239 responses were left blank.


Thanks to Stephen Abram for kicking staring me to get this post up (and for a stern talking to in Toronto last February: "Get it done!") - and to Leslie T. Crang who posted his Masters Dissertation in full: http://librarytwopointzero.blogspot.com/2007/09/dissertation-is-now-freely-available-at.html

5 Reasons Why I Love The Photos at Bookspace

Photos at Bookspace - where folks like to read!

http://www.hclib.org/pub/bookspace/photos.cfm

1. It taps into the user-generated content trend.

2. It extends the presence of the library out into a thriving social space.

3. It demonstrates how to easily set up a photo sharing extension of the library - complete with a brief disclaimer.

4. It gets folks to think about what book they would want to pose with.

5. It seamlessly allows patrons to participate with the library in building a unique view of what the library is about.

Thanks Hennepin!

Teachers & Technology: A Rant by David Warlick

I almost lost it when I read, in Cheryl Oats’ comment, “..someone told me they didn’t want to learn one more new thing, they didn’t like new things..“ I would want to ask, “You call yourself a teacher?” Who more than teachers should be willing and eager to learn new things?

Calming myself back down again, I have to remind myself that technology is anything that was invented after you were born. Our kids, as Jeff reminds us, grew up with computers and the Internet. They become so accomplished with these tools because it’s play for them. I think that I took to computers simply because I remembered playing with Legos. Perhaps we need to teach teachers to play again.


http://davidwarlick.com/2cents/2007/09/03/teachers-technology-a-rant/

September 18, 2007

This is Me (Jessamyn Works on the Web)


This is Me
Originally uploaded by jessamyn


September 17, 2007

TTW Mailbox: Mark Larson -- Crazy times call for crazy organizations

Hey Michael:

I'm Mark Larson, former librarian who jumped ship for online publishing (HowStuffWorks.com) and information design. I just finished an old Tom Peters book today, The Tom Peters Seminar: Crazy Times Call for Crazy Organizations. It's over a decade old, but even today the ideas are radical. A number of great lines from the book remind me of the powerful verbs of Library 2.0: listen, re-imagine, change, trust, empower, criticize, grow, stretch, learn...

From Peters' book:

On culture
-The average company, large or small, suffers far more from excess dullness than from excess eccentricity.

On executives as change-leaders

-Quoting Harry Quadracci: "People think the president of an outfit has to be the main organizer. No, the president is the main disorganizer. Everybody 'manages' quite well; whenever anything goes wrong, they take immediate action to make sure nothing will go wrong again. The problem is, nothing new will ever happen, either."

On trust
-If we bosses could appreciate the responsibility and pride that people take in doing things most of us would be tempted to dismiss as mundane, we'd know how to tap a very profound power....The simple fact is that people--a worker--would rather have a good day than a crummy day. She or he would rather invest in the job than not; rather learn on the job than not. It's insulting to suggest otherwise.


On "experience" vs. continuous learning (this anecdote screams "stodgy librarian")
-There's an old story about the departure of an 18-year veteran purchasing staffer from a company. "It's a shame to lose all that experience," one executive said to another. "We didn't lose 18 years' experience," replied the second, "we lost one year's experience repeated 17 times over."


On collaboration
-Quoting: Michael Schrage: "Collaboration is like romance... it can't be routine and predictable."


On curiosity, adventure, criticism
-Consider having each employee submit a one-page essay on (a) the oddest thing I've done this year off the job, (b) the craziest idea I've tried at work (c) my most original screw-up on the job, and off, or (d) the five
stupidest rules we have around here.

---

Excellent stuff, Mark! I'm especially interested in those lists of the "five stupidest rules we have around here." Anyone care to share their list and some suggestions to make them not so stupid or throw them out?

Still hard to use...

Orginal articles from the 80s, 90s

September 16, 2007

Thanks HSLM Members - MN Library 2.0 Summit

I had a great day in Roseville, Minnesota leading a discussion about social tools, adopting a 2.0 philosophy and letting go of the culture of perfect.

Here are more photos.

And here's the crowd:

Minnesota Library 2.0 Summit

Thanks everyone -- and special thnks to Melissa Rethlefsen who organized the event. She wrote about tagging here.

September 12, 2007

On Interviews and the Shadow of City Hall

Michael McGrorty had an interview:

http://librarydust.typepad.com/library_dust/2007/09/down-in-the-bas.html

During the interview I was asked the usual question, "As a new librarian, what would you do to determine the needs of your community of patrons?" My response was as it has always been: “I would do my best to make contact with a broad cross-section of the patrons by any means possible, but especially by the Internet, which is fast, cheap and easily used to communicate ideas and questions, and to receive responses in return." I added that I would immediately establish a personal blog as a means of maintaining a conversation with the patrons, and to introduce them to the use of the Internet and computers in general. I said also that I felt that maintaining a presence on the Internet humanizes the position, makes the library and librarians seem more in the service of the public than merely a box of books across from the city hall.

The whole post is incredibl, so please read it. This sentence resonates: The library needs to figure out if they want to be part of that conversation, or die a slow death in the shadow of city hall.

Michael concludes with a fascinating take on the future of the public library.

Library 2.0 Socks


Library 2.0 Socks
Originally uploaded by mstephens7
I owe a lot of folks a hearty THANK YOU for all sorts of assistance and kindness these past few months. One of those folks is Don Yarman, who attended one of my talks this summer in Ohio. I follow his blog and know that he knits. I commented in the talk how cool it was to see an online connection transform into a real world connection - and Don was knitting during the talk.

Those socks became the L2 socks. :-) Thanks Don!

http://yarmando.blogspot.com/2007/06/library-20-socks.html

Those Pesky Silos

I'm prepping reading lists for my Library 2.0 course, and I happened to come back to this by Brian Mathews:

http://www.lisjobs.com/newsletter/archives/nov06bmathews.htm

His points are all gems, including:

Initiate change. We can't always wait for others to do things; sometimes we have to make changes ourselves. If something is wrong, missing, or inefficient, let's not complain, but let's do something about it. I am inspired by the initiatives of two of my colleagues: Ross Singer, a web applications developer, was dissatisfied with many of the commercial products that we purchase, so he designed a value-added link resolver and is redeveloping the concept of "the library catalog." Bonnie Tijerina, an electronic resources librarian, recognized a gap in conference offerings and organized the Electronic Resources & Libraries Conference to address the need. We should take a solutions-based approach toward problems, and not settle simply for what is offered or for what has been traditionally accepted.

Break the silos. One of the biggest challenges, especially in large libraries, is that of the silo effect. It is easy to let our departmental identity define us; we rally around our "team," and strive to protect our interests. This is a terrible waste of our workforce. While it is easy to talk about the idea of collaboration, how can we make it happen? One way to start breaking down barriers is through social software tools: instant messaging, wikis, blogs, and networking sites. Let staff develop relationships that blend across personal and professional contexts. Opening the channels of communication encourages innovation that stretches across departments. When a problem or goal is identified, allow for the natural resolution process to occur, based upon respect and interest, rather than by title and authority.

I'm also gearing up for some presentations in the next few months. "Break the Silos" is very important in my Hyperlinked Library talks. No one outside the library cares that you only work with periodicals or business reference, they just want an answer or guidance. Keeping silos in a library setting -- and having those silos reflected in the physical space, the online space and the organizational culture - is a problem to avoid. tear them down!

September 06, 2007

10 Questions For The Agency Executive (New Librarian)

At Logic + Emotion:

http://darmano.typepad.com/logic_emotion/2007/09/questions-for-t.html

David Armano ponders digital immigrants and digital natives. He offers up a list of questions for ad/PR agency executives, pondering what kind of answers he might get. I think these might figure well into an interview for that emerging technology librarian job -- or, really, for any librarian job these days...

1. Do you read blogs. Which ones?
2. Do you have a personal blog? What's it about?
3. Do you participate in at least one social network? Which one?
4. Have you ever uploaded a video online? What did you use to do it?
5. What's your favorite search engine. Why?
6. Have you ever used an online classified service like craigslist?
7. Besides making phone calls—how else do you use your mobile phone?
8. Have you ever registered a domain name?
9. Do you use social bookmarks or tagging?
10. Do you use a feed reader of some sort? Which one? Why?

Hmmm.. I wonder how the senior management team of some big libraries might answer these questions.

September 05, 2007

Teaching the Social Web

Don't miss these two articles by Pierce County Library Trainer Steve Campion. Campion offers some excellent tips and insights for teaching the social Web and creating the social library:

http://www.webjunction.org/do/DisplayContent?id=17951

We prepared for the changing nature of the topic by building change into our syllabus. We kept the teacher's outline to two and a half pages and the students' to a single sheet. We offered a two-page glossary of terms and left our website list online to be accessed and adjusted whenever the need arose.

And, as many TTW readers will certainly understand, I heart this:

Learn with your students. Finally, admit that the teacher doesn't know everything. If a website changes a bit or an interesting new tool becomes available a teacher should be willing to learn alongside everyone else. It keeps today's class dynamic, and enriches future classes. It's also the best way I know to encourage your students to keep exploring after the class is over. If you continue to get excited discovering something new after you know so much about the social web already, then perhaps they might feel that, too.

http://www.webjunction.org/do/DisplayContent?id=17981

Apply the social web to the library. Some of our students — newly aware of the tools and dynamics —moved on to become bloggers on the library's website. One lent his talents to recording and editing podcasts. I launched a library Flickr page. A youth services librarian opened a MySpace account. Our webmaster started a wiki. Within only a few months, and with few dollars spent or custom computer code written, we had all the components of a vibrant online social library.

At that point, we were missing only one thing: getting the word out to our patrons. We began receiving comments on our social sites from across the country and around the world, but since our library's media plan hadn't put the social web on its radar, our own patrons knew little of the activity.

Is the "media plan" the same as marketing? If it is, I think that may be one of the hurdles in building and launching the social library online - making sure the library marketing department/person is involved and savvy. Doesn't it seem like sometimes the marketing area is still trapped in the mid 1990's -- producing an email newsletter and still funneling all Web content through one person?

Use Steve's articles as a starting point if you haven't started already - and be sure to include the marketing librarian in the discussions and plans!

September 03, 2007

Job Posting: Emerging/New Tech Reference Librarian & Some 2.0 Thoughts

Rochelle posts a job opening at her library:

http://rochellejustrochelle.typepad.com/copilot/2007/08/job-posting-eme.html

Emerging/New Technology Reference Librarian

The La Crosse Public Library Information Services Team is looking for an energetic library professional who can apply updated practices and perspectives to a traditional reference setting. We seek a team member who will evaluate, teach, coordinate and implement new and emerging technologies, will coordinate the overhaul of our existing web site and who understands 2.0 as a service concept, not just a tech thing. Characteristics desired: evident sense of play and discovery, unflappability in the face of change and ambiguity, and an ability to appreciate existing library and work culture while striving for meaningful transformation. Experience and MLS are preferred but we will consider applications from highly qualified, eager, mature new professionals or those who are nearing completion of a library or information sciences master’s program.

You will work in a popular, well-supported public library located in a community that offers endless outdoor recreational opportunities and a growing arts scene, with the Twin Cities just a short drive north on I-90. Position available immediately, but open until filled. Interviews starting October 1, 2007. Salary range $37-42K, with excellent benefits. For full job description, go to http://www.lacrosselibrary.org/about/employment.htm.

I appreciate this line:

We seek a team member who will evaluate, teach, coordinate and implement new and emerging technologies, will coordinate the overhaul of our existing web site and who understands 2.0 as a service concept, not just a tech thing.

I just finished a draft of a guest column for Serials Review on 2.0 stuff and I included this line: Library 2.0 is much more than a set of Web tools. It’s much more than a library blog or IM screename. A major part of the discussion, sometimes lost in conference presentations and journal articles that center on “cool technologies,” is the application of open, participatory thinking to library services.

This fall, I'll be designing and teaching a new course at Dominican, LIS768: Library 2.0 and Social Networking Technologies, that will examine both the tools and the wider ideas I see coming into play in libraries, such as the job description above. We're using Casey & Savastinuk's Library 2.0 as the text as well as readings from LIS theorists and technology practitioners.

The syllabus is here: http://l2course.wordpress.com/

I'm excited about the new course. We start wednesday night! Look for the students' class blogs soon.

So EASY!


So EASY!
Originally uploaded by mstephens7
I'm writing a CIL article today for Tech Tips for Every librarian on using free social network sites to create communities. In 15 minutes sitting here at Panra Bread in Mishawaka, IN I made this:

http://indianalibrarians.ning.com/

I just can't believe how easy it is these days to create an online presence and community without breaking the BANK!

August 23, 2007

A Year of Learning 2.0

http://www.librarybytes.com/2007/08/year-of-learning-20.html

Helene Blowers writes:

Anyway, it's been a fantastic year and the grassroots success of this program has surpassed my wildest dreams. Funny, when I set out to design and develop the program for PLCMC staff, my initial goal was to reach 125 employees. Never did I imagine that in less than a year later, the program would have been adapted or duplicated by nearly 125 different libraries. :)

So... Thanks all, for not only seeing the potential that these tools have to bring individuals and communities together, but for actually seizing the opportunity. It's been amazing to see the library community connecting all over the globe this past year on a similar mission. And I am truly honored to work in a profession that is so generous, collaborative and sharing.

Rock On Helene! One of the most practical, most useful initiatives I've seen come out of all of the library goodness of 2006 was Learning 2.0. :-)

August 22, 2007

First Monday Podcasts

First Monday Podcasts

http://www.firstmonday.org/podcasts/index.html


August 02, 2007

The Transformation Lab

Via Meg 2.0:

There's a lot there to ponder. I KNOW I will be using this in classes this fall.

Comment: No More Restrictive Policies

Sharon Clapp from the Connecticut State Library comments on this post:

http://tametheweb.com/2007/07/poor_new_mexico_state_library.html

Right after I came aboard at the State Library in CT (just a couple of weeks before I ran my blogging workshop) last year, an edict came down from the higher-ups in state government reminding us that we may be monitored and that use of the computers and/or networks supplied by the state may not be used - even on breaks - to access personal email, to "surf" websites, etc.

People who came to my blog workshop - having already been required to sign off on this internet and email use policy - voiced concern that any web2.0 tech (regardless of type - blogs or other social software, including Flickr and YouTube) did not fit strict interpretation of the internet use policy.

Needless to say, it's hard to innovate in governmental agencies (state libraries included) when there are so many concerns about potential violation of strict policies like this one.

I understand the concerns about potential abuse, but if people are not doing their jobs, it's simple - fire them. Don't make such broad and restrictive policies that you end up stifling the effectiveness of your agencies.

I'd like to see some high-level folks in state government start thinking in new ways about the use of technology - to think about taking advantage of Web2.0 tech to better serve the state's citizens.

In CT, the restrictiveness is not coming from the State Librarian's office, BTW - quite the opposite. I wouldn't be surprised if other State Librarians face the same challenges as ours does.

YES! I can't count how many times folks have said "Why don't you tell that to my governing body?" at presentations. I think it's discussions like these that will slowly (I know, SLOWLY) over time creep up higher and higher. We need to be more vocal, especially higher ups. And we can use states like South Carolina as evidence -- holding that example up as proof that these type of endeavors work.

July 27, 2007

New Mexico State Library Staff Can't Access Flickr, etc.

I've been working on a post about South Carolina's State Library site for TechSource and just caught this at Dr. Curtis Rogers' blog:

I recently found out that staff members at the NM State Library do not have access to Flickr, YouTube, and other social softwares/web based technologies that Libraries are using in the 2.0 world to promote their services, offer IM/Chat reference services, and more. This is a big mistake! If the state library can't access these tools then how are they supposed to do a good job of helping the libraries in the state? This makes no sense to me. Get with the program NM!

I'd hope folks are making plans down in NM to open access for the staff of the state library to sites like YouTube and Flickr. Maybe they are planning a Learning 2.0 program. You gotta love a catalog called SALSA though! :-)

This makes me wonder, are there other state libraries that are blocked from participating with blogs, IM, Flickr, Twitter, etc?

July 26, 2007

Welcome to Your Library. Your World

Poster idea for fall orientation at the University of Guelph -- student of the year. Libraries - steal this idea! Mash up your own!

Thanks KJane!

July 24, 2007

How Do People Participate?

Participation

Who Participates and What are They Doing Online?

Excellent chart at Business Week based on a study Forrester. Take a look!

July 20, 2007

Library Blogger Gold

Playing a bit of catch up, but these posts are rocking my world today:

Dr. Joyce Valenza's Networks: I met Joyce when she and I were still 1.X. It tickles me to see her incredible take on social networks and school librarianship.

Michelle Boule on Crappy Meetings: I've been harping on bad meetings in libraries for years. Michelle's take is priceless and oh so true. Why does it seem that the higher a librarian goes on the administrative ladder, the more he or she wants to convene long meetings that go nowhere?

Lee LeBlanc on what is next for the Social Library: My favorite part? The killer app: LOVE. It's the truth. To me, it's the soul of encouraging the heart in libraries.

David Weinberger on saving the Internet: I am a huge DW fan boy. I get a flutter just reading his twitter posts. This is an excellent piece I will use in the classroom.

Kathryn Greenhill on Six very bad reasons to have a library branch in Second Life: Balanced, engaging and spot on: "The whole point of Library2.0 is to take new web tools and tailor them to your clients’ specific needs. Would a Second Life branch do this?"


Dewey Discord in WSJ

No Dewey Sticker Distributed at ALA Annual

http://online.wsj.com/article/SB118340075827155554.html

Fascinating article that features Jessamyn West, Sarah Houghton-Jan, Karen Schneider and Michael Casey and other librarians weighing in on Maricopa County's Perry Branch Library that opened without using Dewey to organize the collection.

I heart this: "We may want people to spend hours learning our arcane systems, but the reality is they're going to default to the path of least resistance," PubLib's Ms. Schneider said. "We need to be in that path." Oh yes we do!

But it's what's missing from the library that has drawn the most attention: Perry abandoned the Dewey Decimal Classification System for its books, whose spines instead carry labels with plain-English subjects such as "history" and "weddings." Instead of locating books by the traditional numerical system, patrons use a computerized catalog to find out which subject a book has been filed under, and then follow signs posted throughout the library. Many visitors skip the catalog altogether, and just head for the aisles that interest them.

The discussions over Dewey and Google are similar, said Michael Casey, in that they both relate to serving people who don't want to learn a complicated system. Mr. Casey, a librarian and information-technology director in Gwinnett, Ga., who writes a blog called LibraryCrunch, said that during a new branch's recent construction, he began asking plumbers, inspectors and other construction workers whether they used libraries. Most said they couldn't figure out how to find a book, he said. Although it didn't give up Dewey classifications, the branch incorporated more subject signs as a result.

"Librarians like to think that we're indispensable," he said. "While I think that is true to a point, I don't think we should continue to propagate the idea that we're indispensable by keeping a complicated cataloging system."

I was given a "No Dewey" Sticker at ALA and wore it on my name tag. If anyone asked, I told them about Perry Library and that I was pleased some librarians were questioning how we present ourselves. I think that's how we'll learn what works and what doesn't. We'll also learn more about presence in our users lives, as Karen and Michael point out. One librarian stopped me on the exhibit floor and got very agitated. "I love Dewey," she said. "No one needs to change it. It's perfect."

This is perfect for discussion here and in the classroom. I tip my bloggers hat to everyone involved with the Perry Library and this high-profile article.

More coverage is below, featuring Marshall Shore, the innovative librarian at Maricopa who "lead the charge" not to use Dewey.

http://kjzz.org/news/arizona/archives/200707/deweydeath

http://www.myfoxphoenix.com/myfox/pages/Home/Detail?contentId=3734701&version=3&locale=EN-US&layoutCode=VSTY&pageId=1.1.1


July 18, 2007

The Open Door Director

Dear Director - Is your door actually open? How are you talking with all levels of your staff? Are they involved, included, and interested? What's your idea of transparency in your organization?

Today's library director can facilitate transparency by building openness within the organization and using the power of communication to reach out to the community. Open organizations, where staff and public feel free (and safe) to contribute new ideas and suggestions and to play a role in their implementation and evaluation, will win more long-term proponents than closed organizations that hide failures and weaknesses.

Full Text


July 03, 2007

Cell Phones in the Library

SHELF CHECK

Thanks to Amy at Dominican for the heads up!

Play!


A Cheap Lynnetter Knockoff
Originally uploaded by cogdogblog
Play is integral to this thing we call "work" in the new net space, not bounded by walls, old rules of behavior, etc. Where is the carefully drawn line between work and play?

Please click through and read Cogdogblog's comments.

June 29, 2007

Strictly Forbidden

Strictly Forbidden

http://ukwebfocus.wordpress.com/2007/06/29/strictly-forbidden/

Brian Kelly writes: As someone who used to work in a number of IT Service departments I’m aware of potential security implications. But the tone of this notice strikes me as inappropriate.

And it also seems to be out of sync with the trend towards more user-focussed IT Service departments, articulated in the introduction to the UCISA IT Support Staff Symposium 2007 given by David Harrison, UCISA chair who argued that IT Services departments need to stop saying that they are user-focussed and actually mean it.

Brian mentions the work of Michael Nowlan, Director of Information Systems Services at Trinity College Dublin, and sums up:

In an email Michael recently summarised what being user-focussed means to the IT services department at Trinity College Dublin:

Yes before No
Allow before disallow
Open rather than closed
Connect to the network on a device-agnostic basis

I think this is a great summary of what “IT Services 2.0″ should be about. And personally I think it should be strictly forbidden to put up notices containing the words “strictly forbidden” on campuses

June 26, 2007

READ L2 (Thanks Polaris & ALA!)

&t


Polaris offered a READ poster printed as a snazzy 5X7 to anyone who queued up and swiped their card. I ran down to the ITI booth, where the good folks their kindly loaned me a copy of Casey & Savastinuk's Library 2.0 book. Thanks Polaris and ALA!

June 15, 2007

Allen County Public Library 2.0

acpl.info/

Well done, ACPL! I'm impressed with what can be done with some 2.0 tools, determination and a vision. Indiana libraries should take note.

June 14, 2007

Library 2.0 Summit in Mississippi

I just arrived! I'm looking forward to tomorrow. If you are attending, please say HI.

http://www.facebook.com/event.php?eid=2318314612&ref=nf

Library 2.0 Summit at Mississippi State

June 11, 2007

Building a Social Library


Building a Social Library
Originally uploaded by scampion
Hi. I'm Steve Campion, System Trainer for Pierce County Library.

It's honor to be asked by Michael to write a guest posting in his blog because hearing him speak last October motivated me to kick-start an entire social web cirriculum and a flurry of activity here. Susan McBride and I started teaching a popular four hour social web literacy class to staff within two months of Michael's talk. With the social networking buzz going around, our library system created several public blogs, podcasts, a MySpace page, a very active Flickr page, and a wiki.

Not everyone is excited about the possibilities, however. As with any organization, there are early adopters as well as skeptics. First the adopters.

Susan and I teach three social web classes each month. Every ten-student class has filled within two days of the announcement, proving that the enthusiasm is there. Word has gotten out that the course is a lot to absorb yet fun. We have seen the faces of many students light up once they understand social websites like Flickr and Dogster. We have dozens of LibraryThingers swapping account names. One staff member was a novice blogger but used one to full potential when she and her husband traveled to China soon after the class. My favorite compliment came from a woman who passionately dislikes computers: "I was surprised that I didn't HATE the class." LOL. We haven't come close to doing everything I'd like to do with social networking but staff know the terms now and we're talking about new tools and creative interactive possibilities.

We have also heard from people who "don't get into stuff like that." Some staff take the class voluntarily (it will be required this fall, but has been optional so far) only to walk away unconvinced. One woman told me that we have a website for talking to the patrons, but patrons have no interest in talking to us. We try to anticipate that reaction by demonstrating in class how many people are using MySpace, Facebook, YouTube, SecondLife, and the countless other social and gaming sites. This is a societal trend. People are coming to expect interaction online. The younger generations will insist on it soon. Libraries should be prepared. In fact, we should be ahead of the curve if we hope to stay relevant.

The toughest sells are the staff who show no interest in coming to the class. Some people aren't comfortable with change; others simply don't think social networking is a direction the library should pursue. That's a reasonable opinion, but we can't demonstrate what's possible if they aren't willing to attend. I'm confident libraries MUST go in an interactive direction. I'm counting on the success of the class and the enthusiasm of others to win them over. Patience, I remind myself. Patience and determination.

One other critique involved how many blog postings we would need before we could actively advertise to our public. I thought that was a curious perspective. Web 2.0 things are not like library collections. You don't have to gather up a collection and at some critical mass make the whole available. Web 2.0 is much more in the here and now. Their products are like newspaper columns. People will read today's column. In some cases they will read yesterday's. In only the rarest cases will they go back a read columns from a year ago. If motivated, a reader will dash off a letter to the editor - but again it will be for today's column.

Blogs are similar. There are benefits to archiving blogs and making those archives available, but the real interest and interaction is always going to take place in the most recent one or two postings. If these networking tools were a materials collection - like a new audio format - I can see building a collection quietly before you offer it because you need enough material to share. But Web 2.0 has no such limitations and its real value is its contemporary nature and interactive component. You must certainly plan, but you must also follow through and make it happen. It needn't take long: weeks, not months or years.

Many opportunities for customer interaction await us and one of the wonders of the social web is that its tools can reinforce what we already do. A podcast can advertise a program. The program can refer to a blog. An online photo album can showcase the last program and advertise the next. The presentation or forum might excite people you never reached before. Everything can point to the catalog. And customers can comment at every step of the way.

I hope our organization -- and other libraries, too -- don't blow this chance. I'd like to see us move on many projects, fueled by the fresh enthusiasm of the many new social web participants on staff. But no large organization can shift gears suddenly. Some patience must be exercised and some skeptics must be won over. But I'd hate to hesitate for too long. There's so much we could do right now.

Illinois State University Milner Library Library 2.0 Hands On Workshop

Thanks to all at Milner Library for two great days!

June 07, 2007

Meebo in the Library


Meebo in the Library
Originally uploaded by crr29061
Dr. Curtis Rogers writes: Check it out! I think Lander may be the first academic library in SC to be using Meebo for IM Reference! WTG! www.lander.edu/library/jackson

June 05, 2007

Lee County Library Staff in LJ!


Lee County Library Staff in LJ!
Originally uploaded by crr29061
http://curtisrogers.blogspot.com/2007/06/do-something-just-because-it-cool.html

June 04, 2007

Phil's Book Arrived Today


Phil's Book!!! Thanks Phil
Originally uploaded by mstephens7
Thanks Phil! :-)

More Info

May 09, 2007

Thanks Rural Libraries 2.0!


Thanks Rural Libraries 2.0!
Originally uploaded by mstephens7.
Thanks to all the planners and attendees at the Rural Libraries 2.0 conference! We had a wonderful time - both at the conference and paddling in Spider Lake!

Download the full presentation here!

http://rlc2007.blogspot.com/2007/03/conference-activities.html



http://theunlibrarian.net/blog/?p=52



And - while we were speaking, some folks in the audience built a ning network for the conference: http://rlc2007.ning.com/

April 28, 2007

Journey to Library 2.0

http://www.libraryjournal.com/article/CA6431957.html

Robin Hastings writes:

What did we get out of this process? We learned our staff are willing and able to understand the new technologies that our patrons are using. We also learned some specific lessons about presenting this sort of training experience. Next time, we will include the Life Long Learners portion of the PLCMC program—a tutorial that explains the “7 & 1/2 habits” of lifelong learners to help our staff get into the spirit of being self-taught and self-motivated. We will also offer live question-and-answer sessions at least monthly, if not weekly, to help staff understand difficult concepts in person.

We received requests to do traditional classroom training on some of the new tools. For example, staff would like to get to know Flickr better now that they are familiar with what the photo-sharing application does. We are planning to schedule instruction on this when people branch off to learn more about their favorite tools.

This is not the end of our Library Learning 2.0 program. We have plans to continue it into “Library University,” with blogs and teaching resources on different topics, from customer service solutions to Microsoft Office software. This will enable the entire library staff to acquire all kinds of new concepts, skills, and abilities in order to use technologies that are difficult to schedule and teach in a more traditional “classroom” setting. By continuing this program, we'll help our staff learn at their own pace and in their own way while keeping up with the swiftly changing times.

Read the entire article for an overview of how to do a successful Learning 2.0 program. Thanks Robin!

April 27, 2007

Greetings from SWFLN! Naples, Florida

Today I did a "Library 2.0" presentation for some cool folks from the Southwest Florida Library Network at the lovely Collier County Library in Naples, Florida. Thanks to all who attended!

April 21, 2007

RRS Ground Rules


RRS Ground Rules
Originally uploaded by mstephens7.


April 20, 2007

Traits of the 20th Century Librarian

http://lisnews.org/articles/07/04/20/136247.shtml

Why waste your time trying to be a "21st Century Librarian" when you're just going to retire in a few years? You're perfect just the way you are! Stick with the same ol' thing you've been doing since you started working 27 years ago (and hey, don't be afraid to remind everyone of just how long it's been!). To raise the awareness of those around you, here's a list of traits for the 20th Century Librarian.

Fear and loathe change
Leave technology to others
Librarian-centered focus
Be completely ignorant of any/all trends beyond 1975
Use only phones and email for communication (avoid email as much as possible)

Read the whole thing! It's a HOOT!

April 18, 2007

12 Minute definitive Guide to Twitter

Twitter

From one of my favorite researchers:

Fred Stutzman The 12-Minute Definitive Guide to Twitter

The Social Library


"Society has determined what the library of the past has been, and it is
society that will determine what the library of the future shall be." Jesse Shera, The Foundations of Education for Librarianship


Via the Social Customer Manifesto:

http://www.socialcustomer.com/2007/04/from_transactio.html

Interesting piece that supports many of the statements we've been discussing. The Social library is a "shop" as well.

...a shop which ignores the attributes of 2.0 is a shop with a limited shelf life. Why?
1. Consumers want to co-create. If your shop site doesn't allow the community of users to share their ideas about what it should sell, rate what is on sale, come together to propose improvements to what is on sale etc etc - you're locking out all the value of the network. Let members of your community pitch next year's ideas, rate them and shape them - and big up the things they love. If they score down some items - don't sell them. The community has spoken.

Same goes for libraries: involve users in planning, hear them, act. repeat.

2. Two-way flow of communication beats the market: How do you know what your users want NEXT. The market shows you what they want now, and also what they don't want - but it can never tell you what next year's hit or miss is. Your community can - if you're engaged in a two-way flow. This is genuine 'consumer insight' based on real conversations with real people - not on generalised assumptions that "we know our market".

Blogs, community portals, wikis, etc all allow conversations. Is your library in the conversation business yet? This is so important for the future. It may make or break some libraries. I'm serious.

3. Convergence of buyer/seller/product developer/user/employee: If the employee and the user is converging in the concept of user generated content - the same can be said of communities of people trading together. eBay writes this large: The buyer and the seller converge. The buyer is also converging with the developer/designer (think BMW cars for a solid example happening now - the customer customises). This is a 3-dimensional version of a person - not a one dimensional "treat me as the customer... and only the customer" approach. In a 'shop' community environment one person can be a buyer/seller/developer/user/employee

How are our users customizing their library experience. How does the online presence welcome them? Last night, I wrestled with a library catalog for 15 minutes. The search screens offered no help. The mechanism for logging into my account was not explained. I simply gave up. I kept thinking "The user is not broken." :-)

4. Trust is communal: Trust is now created in a wiki-way. The social tools of 2.0 (eg diigo) make it ever easier for people to share what they think of a product or a supplier with their community, rapidly and in a way that is much more readily trusted by most consumers than old-style marketing messages. Sony tells you its PlayStation 3 is the dog's. The community tells them its made a heap of mistakes (1.1m views on YouTube of How to Kill a Brand 1.1m of PS3 vs Wii - apple style). How does your shop help the community decide what to trust?

I love this. Consumers do trust these mechanisms more. Do you trust TripAdvisor's community of users and reviews for example? I do. I read a handful of hotel reviews and make a decision. Much better than the corporate hotel site.

How do libraries help the community decide what to trust. To me, that's a big part of our mission. Context. Resources. Trust.

April 17, 2007

The Naked Library (or Radical Transparency for LJ)

Transparent Library Graphic Michael Casey and I are writing our next column for LJ's The Transparent Library and we realized what a perfect place to discuss the recent Wired piece "The Naked CEO" by Clive Thompson. Thompson blogged about the article while writing the piece and asked for input.

At his blog, Thompson sums up so much of what we've been discussing about the advent of web 2.0, Library 2.0 and the almost-left-the-station Cluetrain:

Reputation Is Everything: Google isn't a search engine. Google is a reputation-managment system. What do we search for, anyway? Mostly people, products, ideas -- and what we want to know are, what do other people think about this stuff? All this blogging, Flickring, MySpacing, journaling -- and, most of all, linking -- has transformed the Internet into a world where it's incredibly easy to figure out what the world thinks about you, your neighbor, the company you work for, or the stuff you were blabbing about four years ago. It might seem paradoxical, but in a situation like that, it's better to be an active participant in the ongoing conversation than to stand off and refuse to participate. Because, okay, let's say you don't want to blog, or to Flickr, or to participate in online discussion threads. That means the next time someone Googles you they'll find ... everything that everyone else has said about you, rather than the stuff you've said yourself. (Again -- just ask Sony about this one.) The only way to improve and buff your reputation is to dive in and participate. Be open. Be generous. Throw stuff out there -- your thoughts, your ideas, your personality. Trust comes from transparency.

Let's try this. We'd love to hear from directors, librarians, library staff -- heck even users. Please comment here or at LibraryCrunch.

Some points to ponder:

What does it mean to be radically transparent?
How closely tied to radical trust is it?
Is secrecy dead?
What reputation do you want your library to have?

April 10, 2007

We're Doing a Signing in Texas!

Jenny and I are presenting "Library 2.0: User-Centric Technologies and Environments" Thursday morning at the Texas Library Association from 10:15am until 11:50. Afterward, ALA TechSource has asked us to swing by the booth (Booth # 2741) and sign copies of our Library Technology Reports. I signed at ALA MidWinter and it was fun meeting the folks who stopped by. If you are attending TxLA, please stop by and say HI.

Web 2.0 & Libraries

Gaming & Libraries

AND I can't wait to get my hands on a copy of the just released, sure-to-be sizzling hot new issue by Sarah Houghton-Jan: Technology Competencies and Training for Libraries. If you are inviolved in designing or delivering training in libraries, or the person that manages staff development, this is one to read and use. Well done Sarah!

April 04, 2007

Information Design for the New Web

My heart is breaking that I will miss Ellyssa Kroski's presentation at CIL on Monday, April 16th. THIS IS ONE NOT TO MISS!

http://infotangle.blogsome.com/2007/04/02/information-design-for-the-new-web/

Information design for the Web has changed.

People are changing the way that they consume online information, as well as their expectations about its delivery. The social nature of the Web brings with it an expectation of interaction with information and modern Web design is reflecting that. There are now alternate forms of navigation including the ability to browse by user, tag clouds, tabbed navigation etc. Advances in technology along with these shifts in user expectations are affecting the way that information is laid out on a webpage. Today’s websites are aiming for intuitive and usable interfaces which are continuously evolving in response to user needs. Website designers are approaching information design differently and designing simple, interactive websites which incorporate advancements in Web interface design, current Web philosophies, and user needs. Information design for the New Web is simple, it is social, and it embraces alternate forms of navigation.

April 02, 2007

Library 2.0! The books arrived!


the books arrived!
Originally uploaded by Michael Casey.


March 29, 2007

The Transparent Library: A New Library Journal Column

Michael Casey and I have some good news. We'll be writing a monthly column in Library Journal starting next week. It's called "The Transparent Library", a title we like a lot. We'll be applying some of our thinking and inspiration to organizational culture and libraries, with a slant towards technology as well. We're very happy to be in LJ because each month the columns will be made freely available on web for easy linking.

Here's just a bit from the first one:
The cultural and social shift we've observed, highlighted by Wade
Roush's idea of continuous computing and the advent of blogs, wikis,
and the rise of the citizen journalist, armed with a cellphone camera
and a desire for fairness and openness, has created a great stir in
business and the non-profit sector. How can businesses, now blogged
about and scrutinized by a thousand plus blogging voices, respond in
such an open, online environment? The Cluetrain Manifesto, published
in 1999 urged business to speak with a human voice online. In 2007,
the social world of "continuous computing" demands it.

So to help set the path for this column we'd like to briefly examine
the four key components of the transparent library; open
communications, learning to learn, adapting to change, and scanning
the horizon. What prevents a library from being transparent?
Barriers. Roadblocks. Inability to change. The Culture of perfect. In
future columns we'll explore these ideas and offer solutions for
those struggling with new models of service, technology and a
decidedly opaque climate.

Learning 2.0 at WIRED Online

Woohoo!

http://www.wired.com/culture/education/news/2007/03/learning2_0

Public Library Geeks Take Web 2.0 to the Stacks

When the IT director at North Carolina's Charlotte & Mecklenburg County public library began training staff in the latest web technologies, she lured reluctant participants with bribes -- a free MP3 player and the chance to win a laptop.

Six months later, the program they developed is the real prize. Learning 2.0, developed by public services technology director Helene Blowers, has become a surprise grassroots hit, available for free on the web and adopted by dozens of other libraries around the globe.

Read the whole article!

March 28, 2007

ALA Ning Network


ALA Ning
Originally uploaded by mstephens7.
The American Library Association is the nation's oldest and largest membership organization dedicated to the future of libraries and the profession. We rock.

Check it out: http://alamembers.ning.com/

How to use Web 2.0 in your library

Phil Bradley announces his new book! Phil edited my training book a few years ago for its British release. I look forward to this one.

The Web 2.0 and social software explosion has the capability to transform the online profile of libraries and help reach out to tech-savvy young users to whom the library may otherwise be invisible. Libraries can now easily collaborate and create online communities, as well as explore new ways in which to communicate with, educate and attract new users - and also to market themselves.

This new book from acclaimed author Phil Bradley takes a clear and practical approach as it explains exactly how to use the different types of Web 2.0 technologies, and shows how libraries can get the most out of them (using case studies). Illustrations help guide readers through each step of creating a range of resources, and a companion website, including podcasts from the author, ensures readers are kept up to date with developments in this highly dynamic and fast-moving area. Coverage includes:

introduction to Web 2.0 and Library 2.0
bookmarking services
photographic services
creating your own search engines
sharing material with others
basic housekeeping utilities
collaborating with others
webpage and website annotation
online calendars
creating networks
multimedia
weblogs & RSS
the use of instant messaging in a library context.

March 27, 2007

Academic Libraries & 2.0

http://babyboomerlibrarian.blogspot.com/2005/11/academic-libraries-and-library-20.html

From Bill Drew comes an update to a post he wrote in November 2005. Bill created the Library 2.0 ning network and notes:

Library 2.0 is not always about replacing more traditional services. It is about extending those services into new areas and starting new ones. It is not change for the sake of change.

March 20, 2007

L2 Lens is Up for Lens of the Year!

Jenny and I just received this about the L2 Lens http://www.squidoo.com/library20/ :

CONGRATULATIONS!

One of your lenses has been nominated for Squidoo's Lens of the Year award. To celebrate turning 1 year and 100,000 lenses older, we took our previous Lens of the Day winners (yep, that's you) and lined them up, to see which lens our lensmasters and readers think is simply THE best.

http://www.squidoo.com/thelensoftheyear

The voting is already running wild, so get in there and thumbs up your favorites. It's okay to invite your friends to vote for your lens too. We'll announce the winner on Friday March 30.
Many thanks for these truly clever, truly diverse, truly fantastic lenses. You're already the best of the best in our book!

Megan Casey
Editor in Chief

Pretty exciting when a library-related lens gets noticed! Please swing by and vote if you are so inclined. All proceeds go to the Squido Charities.

March 19, 2007

On Academic Libraries

I am more aware of the role of academic libraries with students and faculty in my first year at Dominican. The Rebecca Crown Library serves our GSLIS students and the whole Dominican community of students, faculty and staff. I am fascinated to see how the library is used, what my students say about it and if they use it at all. Frankly, many GSLIS students use a closer-to-them library or their own library where they work.

This year, I've toured a few academic libraries, given talks in them and discussed services with their librarians. It makes me happy to see innovation and new ways of reaching out to students. So into my aggregator come two interesting bits that illustrate the potential and promise of the academic library.

The Ubiquitous Librarian (who ROCKS as an academic library blogger), ponders marketing the library:

A group is gathered around a computer. It’s an active conversation. One of them uses a laptop to search for graphics. Another flips through a pile of PDF articles. A whiteboard beside them is scribbled with notes. They are working together on a project. The Library enables them to be connected, the synergy, collaboration, and all that stuff.
We see the group again. This time they are dressed up and off in a room making final preparations before they head off to class to give a presentation. A PowerPoint slide is projected on a screen and one of the members fixes a typo. Another makes photocopies of a handout. One of the guys is struggling with his tie and a group member helps him out. They get ready to rehearse one more time.

Love it! The library provides space for collaboration. Technology too. Then this passage really spells out Brian's thinking:

This is the kind of advertising I want to see. Don’t tell me you have a million books, and offer classes, and have great reference assistance—show me! I kind of think we overemphasize quality, rather than utility. Give me context that applies to my life. Why should I use the library? Why do I care? Build stories that show snapshots of patron use. Give me a potential need and solution. And make it real. It can’t be someone reading a script, or looking too posed. It can’t be too neat or too obvious. I don’t want generic examples of how wonderful the Library is or how to use Boolean or telling me how important peer review journals are and how bad Wikipedia is. Show me what my peers are doing. Make me think “huh.” Redefine the Library through actions.

Heck yeah! We need more of this kind of thinking! Next, I see this image in this set from Mary Carmen's pictures of the NCSU libraries: (Corrected! She works there now!)

Reference Desk

My favorite part is the description of the picture: This is the reference service point. Students are also able to borrow laptops, ipods, digital cameras and camcorders here. The library loans devices for students to use in their coursework! This fits so perfectly with Brian's vision above of a "collabratory" of space, technology, and students. Heck, I want to go to NCSU and borrow an iPod!

Look at this one. A whiteboard on wheels, yet another example that Brian used above, is available for group study areas. Public libraries could use these as well.

And Mary notes on the set: The NCSU Libraries celebrated the opening of the newly renovated space in the East Wing. The library celebrated with a series of events that included live musical performances, gaming and free food and drink. Find out what is happening at the Learning Commons on the library website: http://www.lib.ncsu.edu/learningcommons/.

Commons

WOW! This is an incredible page - interactive for sure, and well-designed. What CMS is running this? Does anyone know? NCSU Librarians? I am impressed! There's something pleasantly familiar about it as well.. that sort of blog-like, social site, human feeling interface. The use of music and gaming says a lot about the philosophy of this library as well.

It will be very interesting to see how other academic libraries adopt such 2.0 features both physically and virtually. I'm reminded of the WSJ article I just linked to:

At Minnesota State University Moorhead, collection-management librarian Larry Schwartz finds himself explaining to students that books are shelved by call numbers. "There's concern in Libraryland about how we should serve these people who grew up with computers," he says.

Matthew Kessler, a student I know at Western Michigan University, proudly avoids the school library. Given all the books and magazines it houses, "that place is a firetrap. I don't go in there," he says, only half-jokingly.

I have to wonder would Matthew be more willing to use the NCSU Learning Commons to take advantage of the technology and space? And does WMU have similar offerings and he just doesn't know it? Keywords for this post and for planning your future academic library services: marketing, interactivity, commons, space, gaming, connection, synergy.


March 09, 2007

OCLC Symposium Video: Who's Watching YOUR Space?

OCLC Symposium Video: Who's Watching YOUR Space?

http://www.youtube.com/watch?v=vCVuzNo1EDo

Take a look at this highlight video from the OCLC Symposium - it's pretty darn HOT!

http://www.oclc.org/reports/privacyandtrust/default.htm

March 07, 2007

Yup, I'm on Twitter


Yup, I'm on Twitter
Originally uploaded by mstephens7.
http://twitter.com/mstephens7

http://www.davidleeking.com/2007/03/06/twitter-anyone/

March 05, 2007

Web 2.0 for Librarians and Information Professionals

Get a load of that cover! Ellyssa notes on the Flickr page - please click through and read the comments -- that she pulled the words out of the text of the book. Allow me a HOTTER that HOT! I can't wait to see it!

February 21, 2007

Press Release: From Illinois Library Association


For immediate release
From: Robert P. Doyle
Illinois Library Association
phone: (312) 644-1896
fax: (312) 644-1899
e-mail: ila@ila.org
http://www.ila.org


Provide Senator Matt Murphy with Your Comments on Banning Social Networking Sites on Thursday, 22 February 2007

The Daily Herald reported today that Senator Matt Murphy (R-27, Palatine) will host an online chat tomorrow night, Thursday, 22 February 2007, about Senate Bill (SB) 1682, which would ban social networking sites in public libraries and public schools.

The proposal, which Murphy's office claims is the only one in the nation that calls for a complete ban on these sites, has been a hot topic since it was introduced February 9, according to the Daily Herald. The bill has since been referred to the Illinois General Assembly Senate Rules Committee.

It should be noted that the U.S. Senate is again considering a law that jeopardizes E-rate funding for libraries that do not limit minors' use of social networking sites-a replay of the Deleting Online Predators Act (DOPA) of 2006, which passed the U.S. House of Representatives by 410-15 in July 2006 but died in the Senate. Proposed laws in Georgia (S.B. 59) and North Carolina (S.B. 132) go after the owners of social networking sites and would force them to prevent minors from creating or maintaining a Web page without parental permission. Companies would also be required-in those two states-to allow parents or guardians to have access to their children's pages at all times.

Murphy's live online discussion will be held 5:30 to 6:30 P.M. Thursday at his blog, http://senmattmurphy.blogspot.com. The freshman senator will answer questions people have on his bill.

"The intention here is to advance a dialogue about the role the state can play in helping parents protect their kids," said Murphy.

Last year, the U.S. House voted to require schools and libraries receiving E-rate funds to block access to social networking sites, but the measure was never considered in the U.S. Senate. Murphy said the federal talks are one impetus behind his proposal.

ILA members are urged (1) to participate; (2) be respectful but firm; (3) focus on education as the answer; and (4) develop your own talking points, i.e., use your language, your local examples, but read and think about the following talking points:

Talking Points
ILA supports the goal of protecting children from online predators. One of the primary concerns of the library community is the safety of children. We know that the best way to protect children is to teach them to guard their privacy and make wise choices. To this end, libraries across the state offer instruction on safe Internet use.

1) Education, not laws blocking access, is the key to safe use of the Internet. Libraries and schools are places where kids learn essential information literacy skills that go far beyond computer instruction and Web searching. Indeed, Senate Bill (SB) 1682 would block usage of these sites in the very environments where librarians and teachers can instruct students on how to use all kinds of applications safely and effectively and where kids can learn to report and avoid unsafe sites.

2) Limiting access to social networking sites in schools and libraries will have little impact on the overall problem since young people access these collaborative sites from many locations and over a period of time. If children are going to get into trouble online, chances are it won't be at school or at the library. They'll be home, they'll be at a friend's house, or they could even be using their mobile phones completely apart from adult supervision. Schools and libraries are relatively protected environments where adults are never far away and, for the most part, computers are in public locations that make it difficult for users to hide what they're doing.

3) While seeking to protect children from predators, Senate Bill (SB) 1682 would impact a wide range of social networking sites that are used daily by millions of Americans. Senate Bill (SB) 1682 is much too broad. It proposes to block access to beneficial collaborative Web applications and resources.

4) Senate Bill (SB) 1682 ignores the value of interactive Web applications. New Internet-based applications for collaboration, business, and learning are becoming increasingly important, and young people must be prepared to thrive in a work environment where meetings take place online, and where online networks are essential communication tools.

5) Local decision making --- not state law --- is the way to solve the problems addressed by Senate Bill (SB) 1682.

6) Senate Bill (SB) 1682 would restrict access to technology in the communities that need public access most. Senate Bill (SB) 1682 denies the students and library users in schools and libraries in the poorest communities from accessing appropriate content and from learning how best to safely manage their own Internet access in consultation with librarians and teachers.

7) School officials note they are faced with a new problem of monitoring students' and teachers' use of the Internet on personal laptops on school grounds.

8) Libraries do need help to accelerate their efforts to provide Internet and information literacy education and safety programs for kids, teens, parents, and caregivers. If people were more well informed about social networking sites and knew and used basic Internet safety tips, the cloud of fear may decline and that success rate for sexual predators will be dramatically reduced. We need your help, Senator Matt Murphy, in funding an educational campaign now. Will you support us?

For additional information on this topic, please read "DOPA and the Participation Gap," October 2006 ILA Reporter, pp. 16-21. Available at http://www.ila.org/advocacy/pdf/DOPA.pdf


Next ILA Executive Board Meeting
A half-day strategic planning meeting will be held on Thursday, 22 February 2007, 1:00-5:00 P.M. at Metropolitan Library System, Burr Ridge. The next day the ILA Executive Board will meet at the same location for its Friday, 23 February 2007 meeting, beginning at 9:00 A.M. Meetings are open and attendance is welcomed.

-end-

ALA 2.0 Notes

Brian Gray points to all the ALA 2.0 goodness:

http://wikis.ala.org/readwriteconnect/index.php/Main_Page

And Jenny Levine notes some of her favorite ALA 2.0 bits as well:

http://www.theshiftedlibrarian.com/archives/2007/02/20/things_ive_learned_from_ala_20_lately.html

On the Knowledge Commons

Great stuff from Hey Jude:

http://heyjude.wordpress.com/2007/02/19/2020-vision-shaping-the-future-through-dialogue/

I wonder if such a Knowledge Commons, shaped by Creativity NOT Productivity would need to encompass the following:

Reading materials for pleasure and study
Information retrieval and critical analysis support
Learning activities & Social activities
Academic writing guidance
Special education learning support for all ranges
Information technology support - technical and design support
Multimedia design and production facilities
‘Traditional’ bibliographic services
24/7 Learning support

Take the Des Plaines Public Library to Web 2.0

From a few folks, including one of my students in 753 comes this job at DuPage Library System here in Illinois:

Web Services Librarian
(Full time) Wanted! A digital native to take the Des Plaines Public Library to Web 2.0 and beyond. Do you blog, IM, or wiki? Must be able to envision how these and other emerging technologies can be used to create excellent patron service. This unique position reports to the library director and bridges all departments to make things happen. Therefore, people skills also a must. Required: MLS and three years professional library experience. Salary range: $45,030-60,888 with a complete fringe benefit package. Resumes must be received no later than March 12, 2007 by 5:00 p.m. Send to: City of Des Plaines, Human Resources Dept., 1420 Miner St., Des Plaines, IL 60016, 847/391-5486 or fax 847/391-5484 or email hrs @ desplaines.org. EOE/M/F.

http://dls.typepad.com/news/jobs_careers/index.html

February 20, 2007

Hurrah! A Better Bill out of Illinois: Internet Safety Education Act

Steve at Teach42 notes another, more sane bill introduced by an Illinois senator:

http://www.teach42.com/2007/02/20/illinois-legislation-the-ugly-and-the-really-really-good/

I know Will says that he thinks things may get worse before they get better, but I did notice something while exploring the Illinois General Assembly website that gives me a little bit of hope. Matt Murphy wasn’t the only one to submit an bill to protect children from the internet that day.

Senator Dan Kotowski also submitted an act, this one titled the Internet Safety Education Act. Sounds good already doesn’t it? It has the word Internet accompanied by ‘Safety’ and ‘Education’. Now, that doesn’t sound as flashy as Deleting Online Predators, or Social Networking Website Prohibition Act, but maybe something good can come of it. Let’s check out the summary.

Creates the Internet Safety Education Act to inform and protect students from inappropriate or illegal communications and solicitation and to require school districts to provide education about Internet threats and risks. Creates the Internet Safety Education Alliance under the authority of the Office of the Attorney General. Amends the State Finance Act to create the Internet Safety Education Fund. Amends the School Code to mandate the provision by every public school of instruction and discussion on effective methods by which students may recognize and report inappropriate, illegal, or threatening communications on the Internet on or before the start of the 2008-2009 school year.

You should really read through the entire bill. There’s quotable gems throughout it. For example, it states that “children have easy access to the Internet at home, school, and public places.” Acknowledging that kids access the internet in locations other than school and libraries is a pretty novel concept. Another favorite is ” Education is an effective method for preventing children from falling prey to online predators and other dangers.” So there’s actually something we can do about this besides just trying to keep our kids off the internet. Incredible!

http://www.ilga.gov/legislation/95/SB/09500SB1472.htm

February 19, 2007

More from Illinois: Social Networking Website Prohibition Act in LJ

http://libraryjournal.com/article/CA6417241.html

While the Democrat-controlled Illinois General Assembly may not be too receptive to new social networking legislation proposed by freshman Republican Senator Matt Murphy, the bill may be the first in several state attempts to achieve the goals of the federal Deleting Online Predators Act (DOPA), which passed the House of Representatives but failed in the Senate. The Social Networking Website Prohibition Act would require public libraries to prohibit access to social networking web sites, including MySpace and many less controversial, on all publicly accessible computers, including those used by adults, and also would prohibit access by students in schools.

“I’m thinking this is going to be very similar to filtering legislation,” Robert Doyle, executive director of the Illinois Library Association (ILA), told LJ. “We’ve won 11 times, but there has been no reluctance to reintroduce bills.” Judith Krug, director of the American Library Association’s Office for Intellectual Freedom, told LJ that, among members of the Media Coalitio, an anticensorship group, “the consensus is that social networking legislation is going to be the next thing down the pike.”

Read the whole article. Be ready to act.

February 16, 2007

DCPL on del.ic.ious

Nice del.icio.us site at Dublin City PL. Check out the organization:

Dublin City Public Libraries provides an extensive list of suggested websites on del.ic.ious, each with an introducton to give you some idea of the site and its usefulness. The sites are 'bundled' or organised into categories to help you focus your search and assist you in deciding what resources to use.

SEE del.icio.us/DublinCityPublicLibraries

Join the Conversation


Join the Conversation
Originally uploaded by mstephens7.
As a regsitered Starbucks card holder (Venti Awake 4 Splendas and Room, please), I get mass emails from the company promoting their services. This one promotes their book discussion and urges folks to "join the comnversation" at an online social forum called Gather.com.

Libraries, do you promote your discussions this way? Do you invite your users to join the conversation? I know some do and they do it well... but if you haven't offered your users a way to join the conversation, now might be time to ponder it, as Starbucks nips at our heels and politicians promote the doom and gloom of social connections online.

Some Vendor Syncronicity

While Steven Cohen points to Innovative Interfaces Flickr account, Roy Tennant writes an incredible open letter to ILS vendors:

http://techessence.info/node/83

Dear ILS Vendor:
Like it or not, your world has changed. Libraries now have reasonable ILS options beyond commercial offerings. Not only are there open source applications like Koha and Evergreen, there are outfits like LibLime and Equinox Software lined up to provide support.
Libraries would be stupid to not give serious consideration to transitioning to an open source solution and save thousands of dollars while gaining the latest in cutting edge technology at the same time.

Please read the whole thing and then swing by John Blyberg's post as well:

http://www.blyberg.net/2007/02/16/strategery/

What if our users decided that the $80-$100 allocated to the library from their property taxes would personally serve them better if it were spent on a Netflix subscription? After all, DVDs constitute the largest percentage of circulated items at our library. Yet, compared to Netflix, our selection is lousy, availability is a joke, and distribution methods? Ha. That’s just one example of many instances where our users are not getting the ROI they may be looking for.

True words.

So, we have a vendor that is rather infamous in the biblioblogosphere adopting a 2.0 tool and some of the most unique and respected voices in our profession saying "Hey, vendors..wake up! The world is changing..." Interesting synchronicity. I wonder if the folks at iii did indeed read the Cluetrain?

February 14, 2007

What? Huh? Illinois Bill to Ban Social Software (Updated)

I can't believe this... I hope the Illinois Library Association rallies around this to oppose it! Illinois librarians -- are you listening? I hope we get a statement soon from the ILA and Illinois State Library!
(Emphasis mine)

ILA Update # 1
NEWS RELEASE -- For immediate release
Saturday, 10 February 2007

Latest Developments
Yesterday, Senator Matt Murphy (R-27, Palatine) filed Senate Bill
(SB) 1682, only minutes before the bill introduction deadline in the
Illinois Senate. The summary is below:

Senate Bill 1682
Creates the Social Networking Web site Prohibition Act. Provides
that each public library must prohibit access to social networking
Web sites on all computers made available to the public in the
library.
Provides that each public school must prohibit access to
social networking Web sites on all computers made available to
students in the school. Provides for enforcement by the Attorney
General or a citizen. Amends the State Mandates Act to require
implementation without reimbursement. Effective January 1, 2008.

Update: This post was picked up at Slashdot: http://politics.slashdot.org/politics/07/02/14/0226222.shtml and it includes a link to the full text of the bill:

http://www.ilga.gov/legislation/fulltext.asp?DocName=&SessionId=51&GA=95&DocTypeId=SB&DocNum=1682&GAID=9&LegID=29749&SpecSess=&Session=

I can't believe the blanket prohibition here: (pardon the #s)

Section 10. Prohibition. Each public library must prohibit
1 access to social networking websites on all computers made
2 available to the public in the library. Each school must
3 prohibit access to social networking websites on all computers
4 made available to students in the school.

5 Section 15. Enforcement. If a public library or school
6 fails to comply with Section 10 of this Act, the Attorney
7 General or a citizen of this State is authorized to seek
8 enforcement as provided in this Section. The Attorney General
9 or a citizen shall first mail to the applicable administrative
10 unit or school board a notice of intended civil action for
11 enforcement that shall identify each public library or school
12 location at which a violation is alleged to have occurred and
13 shall specify the facts and circumstances of the alleged
14 violation of Section 10.

So, Illinois librarians - it's time to act. Call your representatives. Call the State Library.

February 13, 2007

Library 2.0: A Guide to Participatory Service

Library 2.0 A Guide to Participatory Library Service

By Michael Casey and Laura Savastinuk

Two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching "the long tail," from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered—and its myths debunked.

2007/200 pp/softbound/ISBN 978-1-57387-297-3 $29.50

"I didn't get an MLS to do THAT"

http://blogaboutlibraries.com/2007/02/i-didnt-get-mls-to-do-that.html

Steve at Blog About Libraries presents and excellent answer to that question I get a lot at presentations: "What about about all of the stuff we've always done and continue to do? How can we possibly add anything new?":

Professions do not stand still.

We don't have a choice.

The jobs we signed up for may not exist anymore.

Please go read his explanations of each. I couldn't agree more. thanks Steve!

February 12, 2007

Librarian's Use of Social Tools, a brief report from the OCLC Symposium

At the OCLC Symoposium, we used an audience polling mechanism that allowed on the spot feedback and answers. I was able to contribute a question as was Howard Rheingold. The OCLC folks sent me the results that were displayed in the room so I could include them here. It's fascinating and might be viewed as a reliable data set/cross section of the profession. We had between 350-400 people in the room. One bit of data that would help is a breakdown of what types of librarians were present.

Library Blogs?

Over half of the crowd said "no" (my work is not yet done) but the leading group that did offer blogs were the academic folk, followed by special libraries and then public. School media folk must have not been present in too great numbers. This seems to follow the graph that Amanda Etches-Johnson put up last summer detailing the types of blogs included at her Blogging Libraries wiki.

Howard Rheingold's questions included:

Read a blog?

Write a Blog?

Interesting answers as well... folks are starting to read Biblioblogs and other blogs more and more. Anecdotally, I can verify this: the increasing number of conference presentations devoted to 2.0 tools, online courses and most importantly the Learning 2.0 programs at various libraries and library systems have lead a lot of folks to get aggregators and start reading that way.

Forums and Chat Rooms

Facebook or MySpace

We probably could have guessed that most folks are using established tools such as mailing lists, etc, but 36% is rather notable as well for use of MySpace or Facebook. Possibly a higher percentage of academics might mean they are all using Facebook. Just this week there has been an insurgence of folks joining Facebook mand "friending" me. I think it might be the Abram effect!

Conclusions? I think we'll see these numbers change again as more folks find how useful the online communities of practice represented by Biblioblogs, wikispaces and learning programs can be. I'd urge the curious to explore the tools and maybe adopt one or two for use if it works for them.

Thanks to OCLC and Howard Rheingold for allowing me to publish the questions and data here.

Another Learning 2.0 Initiative: Palos Verdes Library District

PVLD Learning 2.0

Rosario writes:

Take a look at the prizes that are up for grabs for the staff of the Palos Verdes Library District who complete their modified version of 23 things. You can view the available goodies at the site. This is another example of a library doing good things on a small IT budget.

http://www.pvldlearning.blogspot.com/

A Wii! iPods!! Woohoo...

The library ties the program to it's mission and vison.

Explore some of the new technologies that are reshaping how people use the Internet to access information and interact with one another.

Think about how these new technologies could be used to support PVLD's Vision of "...being an innovative leader and community partner in providing outstanding library services that connect people, information, and ideas."

What are other libraries, library systems and consortia doing with Learning 2.0? Please share your stories and plans!

Joomla in Libraries


Joomla in Libraries
Originally uploaded by crr29061.
http://www.joomlainlibrary.com/

From the site:

Joomla! is an award-winning, open source (Free!) Content Management System that helps you build and manage state-of-the-art websites and other powerful online applications.

Why Joomla In Libraries ?

Here you'll find step-by-step tutorials, library-focused templates, extensions, and a community of support to get your website off the ground and running quickly and smoothly.

February 10, 2007

We need to rethink...privacy...ethics...ourselves.

More linkage folks! http://www.youtube.com/watch?v=6gmP4nk0EOE&eurl=

Jaap & Erik speak to my class

This weekend is the second meeting of my section of LIS753: Internet Fundamentals & Design. Over six in class eight hour days and some out of class online hours, the class codes HTML, blogs, and creates a new library service with a Web 2.0 tool. We started the day with a brief presentation by our Dutch visitors Erik & Jaap. They shared details of their innovations at DOK and engaged the class in a conversation/discussion about implementing new ideas and sharing content at Delft Public Library. What about the costs for these tools? a student asked. "Don't think budget first," Erik said, "Think ideas. A good idea will find a budget."

Remember:

Keep Stories
Share Stories
Make Stories

Welcome

Later, I pulled up the Web 2.0 The Machine is Us/ing Us video. It illustrated all of our discussions, readings and my goals for the course and re-emphasized the points Erik and Jaap made. This video is a perfect companion to our discussions about privacy, copyright and ethics and the new Web. Try using it in your library staff meetings, emerging technology groups or as a discussion starter about innovation and Web 2.0.

http://www.dok.info/

February 09, 2007

DOPA Returns! :-(

Via the LiB:

http://librarianinblack.typepad.com/librarianinblack/2007/02/dopa_returns_th.html

Republican Senator Ted Stevens from Alaska has introduced a bill called "Protecting Children in the 21st Century Act" (#S49.IS). This is simply the new version of the DOPA bill, including all the original DOPA propositions with two additional Titles added: restricting the sale of personal information of children for marketing and raising fines for child pornography violations. Because DOPA is now sandwiched between these two other things that sound hunky dory, it is more likely to pass than it was last time.

Now, why should librarians and their patrons care about DOPA? As I said the last time around, the bill would "require recipients of universal service support for schools and libraries to protect minors from commercial social networking websites and chat rooms." If your library gets E-Rate funds, this applies to your library. Social network websites are defined as:

(i) is offered by a commercial entity;
(ii) permits registered users to create an on-line profile that includes detailed personal information
(iii) permits registered users to create an on-line journal and share such a journal with other users
(iv) elicits highly-personalized information from users;
and (v) enables communication among users

That is pretty much every website out there that allows interaction of any kind with users: Amazon, Flickr, Yahoo Groups, Flickr, MySpace, Blogger blog with comments. Libraries accepting E-Rate funds would have to block all of these from minor users as a result of the passage of this bill.

A Moving Picture....

http://blogs.talis.com/panlibus/archives/2007/02/a_moving_pictur.php

Richard Wallis discusses the Web 2.0 Video and offers this:

If you haven't seen it yet I encourage you to invest the 4:31 minutes it takes to watch. According to Michael Wesch - Assistant Professor of Cultural Anthropology, Kansas State University this is only a second draft of the video but nevertheless eminently watchable. The video is an output from Digital Ethnography - a working group of Kansas State University students and faculty dedicated to exploring and extending the possibilities of digital ethnography.

Those four and a half minutes deliver a more informative/entertaining insight in to the journey from hand-written text to the, Web 2.0 labeled, principles of today, than a whole afternoon of human delivered Powerpoints could do.

I'm rapidly coming to the conclusion that the 'picture is worth a thousand words' equation is getting a 'short video clip' multiplier by about a power of ten. So I propose a Proverb 2.0 - "A moving picture is worth a few thousand words" - The Google tells me that this phrase has not existed before, and who am I to disbelieve it. (at last I've said something unique!)

A [headphones on - coffee cup in hand click through from a blog posting] video few minutes is now becoming a standard, and very powerful, way of educating yourself almost on a daily basis.

Wondering how to start a seminar on Web 2.0/Library 2.0? - Show this, it could set the scene for those that don't think they know anything about the subject, and lay the ground work for the more in-depth speakers to follow.

What a great way to start a Library 2.0 talk or keynote!

February 08, 2007

It's Everywhere...

Jenny says: "What would you add to help your colleagues understand this is also "Library 2.0?"

Casey Bisson states simply: "It rocks" and shares some text from the video:

ext is unilinear…when written on paper.

Digital text is different.

Hypertext can link.

With form seperated from content, users did not need to know complicated code to upload content to the web.

Who will organize all of this data? We will. You will.

Digital text is not longer just linking information…Web 2.0 is linking people…people sharing, trading, and collaborating.

We’ll need to rethink a few things…

What does this mean for what we do? What does it mean for folks in LIS education? Can libraries and librarians play a role in linking people together in this new landscape of blogs, tags, flickr, YouTube and more. Absolutely!

February 07, 2007

Forthcoming Library 2.0 Book

I was tickled to read Michael Golrick's post about blurbing Library 2.0: A Guide to Participatory Library Service by Michael Casey and Laura Savastinuk. It will be published by Information Today in April and, like Michael, I hope that the book does very well. I've read it and look forward to using it in future classes.

(Disclaimer: I wrote the foreword. :-) )

February 05, 2007

Attention


A Response to Web 2.0 & the Culture of Perfect

I gave a new talk at OLA last week called "Best Practices for Social Software," based in part on my Library Technology Report and some new thinking I've been doing in response to all the incredible stuff happening in libraryland and in our 2.0 world. I want to write up the list and hope to get to that this week, but I was delighted to get a lengthy e-mail response to the talk. Patti writes about her thinking in response to some of the considerations of the Read/Write Web and has allowed me to publish it here:

Hi Michael,

A colleague of mine says that we always take away one key thing from a conference – your discussion of Web 2.0 was my one thing taken from this year’s Ontario Library Association conference in Toronto. I am an end career Children’s Librarian working in an administrative capacity for a multi branch county library system (rural). Our system has always been an enviable model of efficiency within the family of county libraries in Ontario. However, in the past couple of years, I have felt that a shift is happening out there in the ether – not only are many of our old procedures becoming out of date, our response time to change and innovation is no longer fast enough. I believe we have to change our very methods of responding to change if we are to remain a vital part of people’s lives…our methods of adapting have to change in kind not in degree …..and along you come with your Web 2.0….

The one phrase among many others in your presentation on Best Practices for Social Software that stayed with me and that has caused an avalanche of ideas is “Throw out the Culture of Perfect”. I was trying to come to grips with this concept in a discussion with my husband who teaches 12 and 13 year olds. He was saying that the kids he is around are struggling to understand their world – to define who they are and their place in the scheme of things. In order to do that, they must see the world as a static place – a ‘perfect’ place if you will. The majority of them will continue on for many years with this particular view of the world – in fact it may never change. The world will always be as the world was when they finally figured it out. George W. is an example of people who never get beyond a black and white, simplistic world view. This world is a very comfortable place to be and human beings have an infinite capacity to protect that world by ignoring any evidence that things are not as they perceive them to be.

But, for the very brightest among Geoff’s young students, a crack may appear in their perfect world – they may start to perceive that the world is never static – that there is no ‘present perfect’. For those who do recognize that reality is constant adaptation, the world of Web 2.0 is a reflection of the state of things in their worlds.

Your example of writing a Policy Manual hit particularly close to home for me. The ‘perfect’ way that we have always approached the task is replicated throughout institutions both public and private - a draft document is reviewed ad naseum by committee, then re-drafted to be criticized and changed again, eventually approved by the powers that be and finally enshrined in a document that carries as much weight as the tablets of Moses. To move from that process to a Web 2.0 based open living document that changes and alters to adjust to current thinking is quite simply beyond the comprehension of those black and white thinkers. It is not a case of them not understand the “how” of a blog-based Policy Manual – they can be trained in the steps required - but rather that the essential concept is incomprehensible.

So - if I (even at my advanced age) can grasp the beauty and truth of Web 2.0 – my challenge is to find a place within an institution that is well meaning, but unsure of how far to go down this new fork in the technological road. The excitement offered by this Brave New Web is tempered by the fact that I often feel like a voice in the wilderness. But, I am convinced that getting the thinking of institutional minds to the tipping point of acceptance is necessary to create a library environment that is (as you say) a social and emotionally engaging centre for learning and experience”.

To give the last point to my husband again – in the movie Dogma, God abhors belief. She doesn’t want people to have static and exclusive beliefs; ideas are what god loves. As long as you are thinking and having ideas your mind is alive and real. As soon as those ideas solidify into beliefs or Dogma, they are dead. Once human beings stop thinking, once we think we have reached a perfect world view…well then we are insulting god. Maybe this should be my argument when pitching the idea of a blog-based Policy Manual –it won’t work the first time I try it, but it may be one small step closer to reaching the tipping point.

Thanks for a very thought provoking seminar.

Patti Wallace
In snowy, cold Lakeside, Ontario

Learning 2.0 in CIL Magazine!

Via Library Crunch:

http://www.infotoday.com/cilmag/feb07/Blowers_Reed.shtml

Since launching Learning 2.0, I’ve been contacted by at least 2 dozen other libraries that wanted advice on how to develop programs of their own. The great thing about Learning 2.0 is that I created it with the same free Web 2.0 tools that it introduces to staff. I used Blogger.com to publish all the exercises, Bloglines for tracking all staff members’ blogs via RSS, Odeo to host the podcasts, Flickr for photos, and YouTube for videos. Because these tools are free and open, you don’t need your own Web server or domain to create an online program. You really just need ideas and effort. (A good memory for multiple login accounts helps too.) But even with all of these tools, you really don’t have to re-create this stuff from scratch (unless of course you want to).

Utilizing a Creative Commons license, I’ve made all of the content on the Web site available for anyone to use, and several libraries already have. In October 2006, the Yarra Plenty Regional Library system in Melbourne, Australia, launched Learning 2.0. And closer to home, the Missouri River Regional Library has expanded the program to 29 Things to include discovery exercises for MySpace, Gmail, and more. With so many new tools and technologies emerging these days, there’s always room to improve the Learning 2.0 concept and to prepare for the next wave of technology.

February 03, 2007

A library made of books


A library made of books
Originally uploaded by scampion.
Steve Campion posts at Flickr: What could be more obvious than a library made out of books? This is a photo mosaic of the Summit Library, a branch of the Pierce County Library System where I work. It was made using about 1,500 of my LibraryThing book covers. This is the small version; The full image is 18MB and all the covers are clear and readable.

Steve this is cool..is the 18MB version online?

Learning 2.0 at MacMaster University Library

Learning 2.0 @ Mac!

I had the honor of visiting with the MacMaster University library staff on Thursday in Hamilton, Ontario. I did a one hour talk on Library 2.0 and social tools and then Amanda Etches-Johnson, User Experience Librarian at Mac took over and introduced the program. They will be giving MP3 players to all staff who finish the course!

The course blog is here: http://macetg.wordpress.com/

Why learning 2.0?

January 31, 2007

Michael Habib on Academic Library 2.0

At ALA TechSource:

http://www.techsource.ala.org/blog/2007/01/the-academic-library-20-model-an-ala-ts-blog-interview-with-michael-c-habib.html

It also fascinates me to see how Michael approached his coursework, building that "virtual librarian's" skill set. He writes on his About Page:

I plan to develop online communities and services that promote the idea of digital library as place. Like physical libraries, digital libraries need to be community centers, collaborative study spaces, meeting spaces, etc. In addition, I plan to train library users to use new technologies and information resources.

To accomplish these goals, I have gained experience in traditional library services as well as chat and instant messaging reference services. Through my coursework, I have explored the theories and technologies necessary to develop thriving online communities.

Great goals, Michael! I often chat with my advisees at Dominican GSLIS about what skills they might be building for 21st Century Libraries.

January 26, 2007

Into a New World of Librarianship

That Picture Again

Sharpen these skills for Librarian 2.0

One of the principles I would add to the Library 2.0 meme is that “the Library is human” because it makes the library a social and emotionally engaging center for learning and experience. Librarian 2.0, then, is the “strategy guide” for helping users find information, gather knowledge and create content. The most important traits of Librarian 2.0 include:

Librarians 2.0 plans for their users

This librarian bases all planning and proposals for services, materials and outreach on user needs and wants. User-centered libraries breakdown barriers and allow users access wherever they are: home, work, commuting, school, or at the library. This involves users from the get go in planning and launching services based on their needs. This librarian asks what new technologies or new materials users need. This librarian proposes building projects and involves users in designing those places. This librarian does not create policies and procedures that impede users’ access to the library. This librarian tells users how resources and funds will be expended. Decisions and plans are discussed in open forums and comments are answered. This makes the library transparent.

Librarian 2.0 embraces Web 2.0 tools

This librarian recognizes how services might be enhanced by the Read/Write web and how new services might be born in a climate of collaboration. This librarian uses Instant Messaging to meet users in their space online, builds Weblogs and wikis as resources to further the mission of the library, and mashes up content via API (Application Program Interface) to build useful Web sites. A Google map mash up of local libraries created by Chicago librarians is one such instance of building tools via new resources. Other librarians creating MySpace profiles and participating in other thriving communities build connections online where their users live.

Librarian 2.0 controls technolust

This librarian does not buy technology for the sake of technology. “Techno-worship” does not exist here. Without a firm foundation in the mission and goals of the institution, new technologies are not implemented for the sake of coolness and status. Technology is put to the test: Does it meet the users need in a new or improved way? Does it create a useful service for putting users together with the information and experience they seek? These are some of the questions this librarian asks when planning for technology. This librarian creates and nurtures a living, breathing technology plan.

Cover of the Web 2.0 Issue of NextSpace

Librarian 2.0 makes good, yet fast decisions

This librarian recognizes how quickly the world and library users change with advancing technology. Project timelines that stretch on for months simply do not work in Library 2.0 thinking. Perpetual beta works well for the library’s Web presence. This librarian redesigns for ease of use, user involvement and easily added/re-configured pieces. This librarian brings evidence to the table for planning sessions and decision making, such as recent studies from Pew, articles from professional and scholarly journals and a synthesis of on topic postings from the biblioblogosphere.

Librarian 2.0 is a trendspotter

This librarian seeks out information and news that may impact future services. This librarian has read the OCLC Pattern Recognition and User Perception reports and uses them in planning. This librarian uses the Cluetrain Manifesto and realizes that networked markets are library users as well and that honest, human conversations need to take place within their institution, virtually and in physical space. This librarian reads outside the profession and watches for the impact of technology on users and new thinking on business, because it is, in fact, related.

Librarian 2.0 gets content

This librarian understands that the future of libraries will be guided by how users access, consume and create content. Content is a conversation as well and librarians should participate. Users will create their own mash ups, remixes and original expressions and should be able to do so at the library or via the library’s resources. This librarian will help users become their own programming director for all of the content available to them.

Librarian 2.0 also listens to staff and users when planning, tells the stories of successes and failures, learns from both, celebrates those successes, allows staff time to play and learn, and never stops dreaming about the best library services.

(This article was originally published in the OCLC NextSpace Magazine in April 2006. They have given me permission to post it here as I build some of my portfolio resources into TTW. Thanks to Tom Storey and everyone at OCLC. The Web version of NextSpace is here.)

Great Chicago Libraries

Tuesday I spoke to a class at Elmhurst College about Web 2.0, libraries and future trends. The class, Great Chicago Libraries, is a course offered to Elmhurst College Honors Program students and is taught by Donna Goodwyn, Associate Librarian, Susan Swords Steffen, Library Director, and Peg Cook Reference/Instruction Librarian. The highlight of the course is multiple library visits. Each visit was blogged and YouTubed as well. Take a look at:

http://www.greatchicagolibraries.blogspot.com/

and get a load of this list of "Library Visit Blogs:"

And as we've heard about before, a couple of the students didn't get past the first floor of the Newberry but they did get a good idea of what the library offers.

I was somewhat surprised that we were shut down; especially after reading on their website that they are "open to the public." I understand the importance of their materials, but it's not like we were asking to go into the stacks. We just wanted to see the library.

We spent some time discussing the Newberry's policies and public "face" as a group. It was fascinating.

Thanks to the students and instructors for a great session!

Odeo Me Too

See:

http://librariansmatter.com/blog/2007/01/25/me-tooodeo-me-too/

Talk about links and connections: I just made a post to VLINT about Timothy Greig’s slides on Flickr about MMOs and digital libraries, found via Tame the Web.

I wanted to ask him to expand it in a post for VLINT if he was interested, so I went to his home page. I saw the nice, shiny “record voicemail” button and just had to have one of my own.

So, of course, I trotted over to Timothy's site and left him a greeting. It was early here so I had "morning voice," but at the end I got this:

That Totally Worked

Nice way to tell me my message was successful. Is the next step leaving video-mail? Sort of like a Flikzor answering machine?

January 24, 2007

The Disruptors of 2006

At Forbes:

http://www.forbes.com/2007/01/22/leadership-disrupter-youtube-lead-innovation-cx_hc_0122lede.html

YouTube is the leading disruptor... take a look.

Flickr Presentation: MMOs & Digital Libraries

Timothy Grieg presents a short session on MMOs and Digital Libraries in one of his MLIS classes:

Timothy Grieg's Presentation

http://www.flickr.com/photos/timothygreigdotcom/sets/72157594497271106/

"MMODLs, Traditional Digital Libraries, what can they both learn from Massively Multiplayer Online Games, World of Warcraft in particular. A short (5 minutes, with 10 minutes of discussion) presentation I gave in my MLIS Digital Libraries Class."

January 22, 2007

Tag Cloud as Ad

School of Information Management Tag Cloud Ad

http://www.sim.vuw.ac.nz/degrees/mlis/MLIS-ad.pdf

Brenda Chawner at the School of Information Management at Victoria University of Wellington alerted me to their snazzy print ad for the MLIS degree... see any tags that might draw students to their program?

Steal this idea! Not just library schools, but libraries could do some FUN advertising with tag clouds. :-)

John Blyberg Creates the SOPAC for aadl.org

SOPAC

http://www.blyberg.net/2007/01/21/aadlorg-goes-social/

Blyberg works his code magic on his catalog, Drupal and improves the social aspects of their Innovative Interfaces Inc catalog:

So what is the SOPAC? It’s basically a set of social networking tools integrated into the AADL catalog. It gives users the ability to rate, review, comment-on, and tag items. The concept is nothing new, but the nature of our systems do not yield readily to this kind of retrofitting–something I plan to really start tackling in earnest, but that’s a topic for another post.

If you’re wondering (and didn’t know already), AADL’s automation system is III which recently released a software package called “Encore” that does some of what the SOPAC does. We did not purchase it, nor do we intend to. Instead we’re going to use the money we saved to buy a Lexus. *grin*

Well done, Mr. Blyberg! Read John's post, watch the screencast and check out the social features he's included.

January 19, 2007

Libraries and Web 2.0: "Are You On Board?"


Libraries and Web 2.0
Originally uploaded by crr29061.
Via Dr. Curtis Rogers: Beaufort County Library has puit up a page about Web 2.0 for library users. http://www.bcgov.net/bftlib/web.htm

Take a look. (WOW! He just posted another cool use of Flickr for historical photos at Pickens Library.)

January 04, 2007

Telling Stories

Via The M Word Blog comes another example of libraries doing interesting things with video:

Storypalooza

We love stories at the library and have discovered a wonderful new way to tell them. Millions of others have discovered it too: YouTube. YouTube hosts videos from throughout the world…at no charge.

I love stories too, especially those that share with users, staff and governing bodies how important libraries can be in the lives of users. And here's the part I really like:

At the library web site www.gailborden.info/videoextras.html, we are using YouTube to help us tell stories about the library and reading.

And a bit about the contest:

This January and February, with sponsorship from First Community Bank, we're asking everybody in our library community to pick up their cameras and join the visual storytelling fun. People of all ages are invited to upload a 4-minute (or shorter) video to YouTube. Then send a link to us, for entry into one of two categories: “My Favorite Book,” will be for those who want to tell about their favorite book; or “Community Favorites,” about supporting the art of verbal storytelling. This should involve filming a short, uplifting piece about a person, organization or event that has made a difference in the community. Videos can be funny, poignant, clever or cool, and they must be library-appropriate.

This is a perfect example of what David King calls invited participation. (Make sure you read yet another excellent Web 2.0 post from Mr. King) It's also a perfect example of building community with users via technology.

Best Web 2.0 Software of 2006

Dion Hinchcliffe posts an overview of the best of Web 2.0 for 2006:

http://web2.wsj2.com/the_best_web_20_software_of_2006.htm

Amongst the choices are some of my favorites as well: Netbvibes and YouTube.

January 03, 2007

Learning 2.0: Don't Miss this FREE Opportunity!

For TTW

Via AL Direct! http://www.sirsidynixinstitute.com/seminar_page.php?sid=74

This is so HOT my Mac is smoking!

As the Nationwide insurance commercials taunt "life comes at you fast", it's time for librarians to jump into the knowledge pool of Web 2.0 technologies and discover how these tools are changing the way many library users communicate, collaborate and receive information. Helene Blowers, Technology Director for the Public Library of Charlotte and Mecklenburg County shares insights and best practices around the creation of Learning 2.0, an online self-discovery program designed to encourage staff to explore new technologies (blogs, wikis, podcasts etc.) and reward them for "play."
Join us for this informative session and then think about adding another resolution to your personal New Year's list... cause it's true, life (as well as new technology) does come at you fast!

December 24, 2006

What a Year! 2006 in Posts, Presentations, Permutations, and ... PARTICIPATION! (Updated)

A lot of folks have been looking back at 2006. I realized today what a year it's been: more library and librarian blogs, RSS gains even more ground, Wikis rule the school (and ALA), IM is embedded directly in pages where our users may find themselves, YouTube offers a way to share a "Ray of Light" and other library content, comments in the catalog, and innovations such as the WPopac offer a view of a bright, open future... wowza...

Who knew that 2006 would shake out to be a year of "participatory culture," to borrow a phrase from Henry Jenkins. Who knew how quickly these 2.0 changes would come at us? Who knew that the conversations about trust, collaboration and transparency would reach as far and wide as they did?

2006 was certainly a year of constant change in Library Land. It was also a year of personal change for many folks we know here in the Biblioblogosphere. How many people did I write "Reinvention" posts for or comment on their own "I'm changing jobs" posts? Did you change jobs? Go back to school? Sign a book contract? Write a dissertation? Get your PhD? Wowza is right.

My first semester full time at Dominican GSLIS has been incredible. The students are engaged, curious and passionate about libraries. I wish I could bottle all the disscussions we had about library futures, our foundations, and the skills needed to move forward -- they were thought-provoking and, frankly, I learned a lot. A big shout out to the faculty, staff and, most of all, the stufents at Dom!

I also want to say thanks to all the folks that had me in to speak this year. I met a lot of great librarians and traveled to some cool places. I appreciate the hospitality.

Last year, I collected a few of my all time favorite TTW posts as a way to look back, re-evaluate and scrutinize my writing. This year, inspired by this post at Copyblogger, I'll offer the best of TTW for 2006 as determined by YOU. These are the posts that were the most visited, trackbacked and commented on. More importantly, I also want to point to some touchstone blog posts from the Biblioblogosphere that spoke to me, moved me and inspired me.

TTW Favorites 2006

Five Factors for User-Centered Service: Born from hearing about a librarian-centered decision in a nearby library that put up a barrier between users and the services they use.

Ten Techie Things for Librarians 2006: My favorite part: We can't forget to take care of ourselves and each other. No ILS, RSS feed, blog, iPod or Treo is going to take care of our physical, emotional and spiritual selves. That's up to us and those we love. Don't miss out on that part too. Just sayin'. I still believe this and hope that you all have that spiritual, emotional center to balance your lives and work.

Selling RSS to Medical Librarians: Thanks to David Rothman for allowing me to post his detailed email he sent to TTW here. I'm glad he started his own blog! Rock On!

Ten Ways to Lose Your Techie Librarians: How about those timelines? 7. Plan project timelines that extend so long the planned service or tech innovation is out of date before it launches. Folks carried the meme forward with more posts.

Weblogs & Libraries: Notes from a SirsiDynix Webinar: One of my favorite presentations this year took place with me in my loungewear with my dogs at my feet, talking to an assembled group in a SirsiDynix Webinar. This posts wraps up and shares some data from that talk.

An IM Reference Report: Facts and numbers from looking at my former library's IM reference stats.

Five Phrases I Hope I Never Hear in Libraries Agaoin: So, "we've always done it this way?" I think it's time to red flag any utterance of that phrase in our libraries and make sure it's not just an excuse to avoid change. It may however, be the best way to do something... so if you say it, add "and we examined other ways, and this way is still the best!" If you are hiding behind that phrase because you've had enough new things or just want to keep things the same, it might be time to move on.

Ten Rules for New Librarians: Listen to the seasoned librarians you encounter. They know things. Good things. Listen and they may inform your future decisions and planning. Learn from every conversation, meeting or water cooler chat. (And seasoned folk, listen to your new hires! You do the same: listen, learn and share... break down the generational divide present in some organizations...you'll be happy you did!)

Ten Signs I hope I never See in Libraries Again: That pesky cell phone sign post! Thanks to all of the photographers who let me blog their pictures. I was amazed at the range of comments, thoughts and opiunions about this topic. Here's the post about the table at KCPL that got this comment: "This is a great picture that goes along with a current assignment that I have in library class, "How do your libraries look to your patrons" I included a copy of this in my blog. Thanks for sharing."

Why don't CEOs (Library Directors) Blog? An unintended benefit? According to Darien Library Director Louise Berry: "One of the unexpected benefits of the "directors blog": the library staff reads it!"

Ten Things I Know About Libraries:#6 Libraries will benefit from the next wave of MLIS grads. I am invigorated by my students. By their questions -- and some of them ask HARD questions. I don't know they answers to all of them, so I'm learning too. I hope I always will be. I do know - when these folks hit the door of your library to interview, be ready! Versed in our foundations, core values and, hopefully, a good dose of technology, social tools and user-centered planning, these graduates will take your library farther and into spaces that might surprise you. Let the breathe. Let them play. And encourage them. Oh, and rememeber: it's still up to us.

TTW Biblioblog Posts of Note 2006

Karen Schneider The User is Not Broken

The user is not broken.

Your system is broken until proven otherwise.

That vendor who just sold you the million-dollar system because "librarians need to help people" doesn't have a clue what he's talking about, and his system is broken, too.

Most of your most passionate users will never meet you face to face.

This is a milestone. Excellent on all counts. The ripples in the Biblioblogosphere that this post created are still moving outward. I've used it at school and urged all the groups I've spoken with to take a look as well. Thanks Karen.

Helene Blowers Learning 2.0 Blog

This is more of an idea than a specific post but the launch of PLCMC's Learning 2.0 initiative for staff -- all library staff-- is a huge step forward in creating an open, participatory library. Encouraging learning and the responsibility that goes with ot, a snazzy prize for those who finished, and the positive buzz surrounding this innovation is far-reaching as well. Hurrah for Helene and PLCMC and hurrah for those libraries adopting the same initiative for thier organizations.

Also: Six Trends Driving the Future of Libraries: A classic post that takes an article from the popular press and applies it to libraries. I'm fascinated by this type of thinking. I used this post and the article its based on for a trendspotting exercise just recently.

David King Making Time for Web 2.0: The classic 2.0 question when I speak: "How do we have time to do any of this new stuff?" is answered mist succinctly and with insight from David Lee King. David writes: "“We don’t have enough staff to do these new things.” When I hear this excuse (because that’s really what it is), I think back to the NEKLS Technology Day I attended. I was on a discussion panel with a librarian at a small library. She is the ONLY staff member at her library, and yet she has time for a library blog and console gaming nights. If a one-librarian library can do these things, then you can, too. Sometimes it’s not really a staffing change that’s needed; instead, a mental change, or a change in focus, is what’s needed." Amen Mr. King!

Jessamyn West The A List (on Bibliobloggers Ethics): Rules to live and blog by:

  • be gracious with everyone
  • be consistent
  • lead by example
  • encourage, nurture, read and link to newer bloggers
  • meet bloggers in person whenever possible
  • keep pissing matches and whining off your blog, take grudges offline
  • read constantly, offline and online
  • know what you are talking about and admit when you don’t
  • make your content presentable and accessible and findable
  • don’t turn down other opportunities to get your message out and make a good impression
  • accept the power and the responsibility that comes with where you are, and use it for good

David King Are You Blogging This?": Watch it. It speaks volumes about our participatory culture and the tools we use. :-)

Michael Porter on Netflix taking Libraries to School:

Part I

Part II

Part III

Part IV

Oh Netflix, why can’t you just be a library? Oh, wait…you ARE a library! Sure, you’re wrapped up in a company and a series of web services and efficient delivery, but your product really IS a library. An engaging and thorough look at the Netflix model and libraries from this summer that rings oh so true. Another reading for staff dicussion? Yes!

Michael Casey Evolutionary Technology and the Emerging Divide Casey writes: "Where does this leave an Emerging Technology Team? Clearly we need to remove the expectation that technology will always offer sensational new tools that can be inserted into library operations and result in exceptional returns. While the pace of new technology may increase again in a few years, for now it appears that both hardware and software advances will be more evolutionary in nature. We need to educate those in positions of power that this does not mean that these evolutionary tools cannot result in revolutionary outcomes." Probably one of the most important ideas to ponder: it's about people, not technology and it's about buy in from up top. How many times this year did you say: "Why isn't(aren't) my director/board/trustees/school board, etc here for this presentation" at some Web 2.0 talk or another.

Jenny Levine Library 2.0 in the Real World: Introduced many readers to the incredible work of Casey Bisson and took the thinking about Library 2.0 to the real world. "One of Casey's theories that resonates with me is a fundamental mistake librarians make: assuming that the OPAC has to be part of the Integrated Library System (ILS). In other words, if you buy a specific vendor's product with which to do your cataloging, acquisitions, serials, etc., then you are stuck using that vendor's online catalog. Unless, of course, you have one or more programmers to completely rewrite the catalog—and let's face it, there just aren't that many libraries with those kinds of resources." This is a trend to watch closely. If you haven't already, schedule a demo of the WPopac at your January staff meeting just as an FYI for your staff. Be aware. Watch what happens. It's going to be big.

Also, following blogs outside of Libraryland was useful and thought-provoking. Take a look at edublogger David Warlick's Information as Science & Why Libraries Are Important.

Update: Run don't walk to Dion Hinchcliffe's Web 2.0 2006 wrap up: http://web2.wsj2.com/the_web_20_zeitgeist_2006_edition.htm

There were so many more wonderful posts and so many wonderful bibliobloggers, it's impossible to note them all, but please keep writing and sharing.

December 13, 2006

Library Directors...Meet Your Future Leaders

Via the scorching hot Smart Mobs blog comes a link to a report concerning the attitudes of people who participate in online communities:

http://www.smartmobs.com/archive/2006/12/07/characterisitic....html

They are:
Fast followers
More flexible
Open communicators
Aspire to greatness
Looking for new, innovative ideas
In short – your future leaders

How are you encouraging these folks in your organization? Are there outlets, teams, projects and work groups that can make use of these attitudes while also acquainting them with your seasoned folk for knowledge transfer? Are you hyperlinked?

December 07, 2006

Wrapping Up Learning 2.0 at PLCMC and Moving Forward

Via Michael Casey:

I appreciate Director Charles Brown's encouraging remarks and Helene Blower's enthusiasm. I feel honored to have helped kick off this learning initiative with Michael Casey back in August. A great shout out to the folks at PLCMC!

And don't miss the PLCMC Orientation Video for new staff, another innovative use of YouTube!

December 06, 2006

Librarian 2.0

Wandering Eyre points to a Job 2.0

http://ac2.aclin.org/item.cfm?code=joblinei&mid=4939

Librarian 2.0, Wilkinson Public Library, Telluride (Open Until Filled)

Librarian to deliver techno-savvy reference to an educated, enlightened resort community in SW Colorado. Must have MLS, strong general reference skills, and be an enthusiastic team player. Interest in blogging, RSS, wikis and IM reference essential. Strong Spanish skills a plus.

December 05, 2006

SLJ Summit: Notes on Trust and School Library 2.0

SLJ

There's coverage of the SLJ Summit in this month's School Library Journal:

Building trust means dispelling other educators’ fears over their students’ use of Web 2.0—the second generation of Internet-based services, such as social networking sites and wikis, which emphasize collaboration and sharing among users. The learning potential of these technologies should outweigh any fears of abuse, the attendees seemed to be saying.
Building trust also involves educating stakeholders and the learning community about the learning opportunities that new technologies offer.

Finally, “trust” implies trusting students to use social networking sites like MySpace and Friendster appropriately—while still expecting adult oversight.

And I contributed a brief article as well:

Although I’ve written frequently about Web 2.0 and libraries, I did, indeed, gain new insight in Chicago on the impact of blogs, wikis, and other interactive technologies, particularly regarding youngsters. Education technology pundit David Warlick, seated beside me on the panel, declared that today’s students experience a rich, collaborative world—until they enter school. The same goes for libraries. Can blocking social networking sites do students any good as they navigate the information world? I don’t think so. How then can school librarians and others who serve digital natives begin to engage these technologies?

It was never so clear to me listening to Warlick, Diane Chen, Doug Achterman and Chris Harris how very important it is to break down the barriers as much as possible for students to collaborate and utilize the tools they use outside the school in the classroom.

Trends in social software and customized, participatory technologies are changing user expectations. Libraries—especially in schools—must, in turn, adjust to meet those needs. And the payoff for this investment? Young people who will carry over their school media center experience to public and academic libraries as engaged, interactive learners for life.

December 01, 2006

Netflix for library books at the Topeka and Shawnee County Public Library

One of the respondents of the OCLC perceptions survey urged libraries to look at ways to deliver books by mail. That person needs to move to Topeka and Shawnee! From the Superpatron:

David Lee King writes in his article The Missing Piece of the Library Netflix Model


Previously, I have posted a little about Netflix and how libraries could use the model in a similar way (mainly riffing off Michael Porter’s great posts about Netflix). And then I switched jobs.



And guess what? In my first two weeks at Topeka & Shawnee County Public Library, I kept hearing things about mailings. And holds. And mailing holds. It finally clicked, and I asked “wait a sec. You mean we mail stuff to patrons?”



Can you guess what the answer was? Yes indeedy, we do in fact mail ALL HOLDS to patrons. That means books, videos, and music - whatever was requested. Since the 1970’s. And we budget for it, too. This year’s budget (ending in Dec) had $360,000 earmarked for mailing reserve items to patrons, and we’re increasing it in our 2007 budget (US mailing rates went up).



Why in the world do we do this? Because our patrons absolutely love the service. In fact, Gina Millsap, our director, has spoken with patrons who have stated “this is one of the most important” library services and have also said that if we didn’t have this service, they’d “just use Amazon.”

Follow the links and read all about it and don't miss Michael Porter’s great posts about Netflix

November 30, 2006

Rothman on L2

Via Michael Casey, David Rothman responds to T. Scott Plutchak's recent take on L2:

http://davidrothman.net/2006/11/30/library-20/

I think they said that we should try to reach more users, to actively invite and facilitate customer input and have a stronger, clearer, more consistent conversation with our patrons. They’re not saying what came before is bad, they’re saying we can do better. I mean, look at some of the things they say in their article:

…user-centered change…
…encourages constant and purposeful change, inviting user participation…
…reach new users and better serve current ones through improved customer-driven offerings. Each component by itself is a step toward better serving our users…

These are great sentiments that we all should applaud.

He concludes on a high note: Libraries CAN do better, SHOULD do better, and WILL do better...

Thanks David!

Remember Browsing?


bookwall
Originally uploaded by acpl.
ACPL is on FIRE folks!

http://acplinfo.blogspot.com/2006/11/remember-browsing.html

Ian writes: Allen County Public Library has recently launched a Web feature that casts browsing in a whole new light. Sean Robinson, head of IT Services at ACPL, created a mashup of book covers and information for the books cataloged at ACPL yesterday.
This is the new browsing: http://blog.acpl.lib.in.us/amzamash/book_wall.php


Check it out!

November 29, 2006

Internet 2 and Web 2.0

I had a question yesterday in a guest lecture for a Introduction to Reference class: "What's the difference between Internet 2 and Web 2.0?"

Here's a definition I've used form a post at ALA Techsource: Web 2.0 is the next incarnation of the WWW, where digital tools allow users to create, change, and publish dynamic content of all kinds. Other Web 2.0 tools syndicate and aggregate this content. We will all be publishers and creators of our own information and entertainment channels with these applications.

Internet 2 is defined on the Internet2 About page as "a not-for-profit advanced networking consortium comprising more than 200 U.S. universities in cooperation with 70 leading corporations, 45 government agencies, laboratories and other institutions of higher learning as well as over 50 international partner organizations." Also: "Internet2 members leverage our high-performance network infrastructure and extensive worldwide partnerships to support and enhance their educational and research missions. Beyond just providing network capacity, Internet2 actively engages our community in the development of important new technology including middleware, security, network research and performance measurement capabilities which are critical to the progress of the Internet."

I don't know a lot about I2, but it will be interesting to see what happens. I do know that anything that enables students to access information, share learning and collaborate via a faster internet should be paramount to educators. In the shift toward models of learning embedded in social networks and creative, student-generated content, providing resources for speedy connections an breaking down barriers will only enhance the learning environment.

November 28, 2006

File Under Law 2.0

Last night in my LIS701 class, I presented Web 2.0, Library 2.0 and we had some discussion. A couple of folks mentioned a recent newspaper piece about "blawgs." I asked for the link and Lauren and Michael followed through! Thanks!

http://www.chicagotribune.com/business/chi-0611070249nov07,0,7074178.story?coll=chi-business-hed

The marketing potential, whether explicit or not, of law-related blogs--or "blawgs" as some attorneys have come to call their online journals--is raising some tricky ethical questions for the profession, which regulates lawyer advertising.

Those issues have come to the forefront in recent months, after ethics monitors in Kentucky found lawyer-written blogs to be advertising and subjected them to increased scrutiny. Regulators in New York have made bloggers nervous by proposing new advertising rules that also include electronic communications.

Blogging has added a 21st Century twist to the broader ongoing debate within the profession about advertising by lawyers. In 1978, the U.S. Supreme Court gave lawyers the 1st Amendment right to advertise. States came up with guidelines to protect consumers from deceptive legal ads, paving the way for late-night TV ads and billboards featuring bankruptcy attorneys.

But, even with the state protections, Warren Burger, former chief justice of the United States, once denounced "the outrageous breach of professional conduct we see in the huckster advertising of some attorneys."

The Shifted Librarian on those Pesky Cell Phones

Danger

As usual, Jenny Levine has a way with words. I heart this comment she left on this post at TTW:

While I am often the first one to get upset about folks talking loudly on their cell phones, I have just as big a problem with parents who let their screaming children scream. So I don't understand how libraries can single out cell phones, especially when I can sit quietly in the corner and text folks without bothering anyone. If you're going to ban cell phones because of the noise potential, then you'd better also ban kids, computers, reference staff (who are often louder than the patrons), professors (ditto), printers, copiers, landline telephones, and a whole host of other things.

The key here is civility and noise reduction in general - not just of cell phones - in certain zones, not the entire building, using a *polite* request (which is usually the biggest missing piece).

There is no reason on earth for a library to *ban* cell phones from every inch of the building. None. Ever. Ever. Ever. I mean it - ever. As with all things, moderation is the key.

November 25, 2006

Faiure to Innovate...


Failure to Innovate

THINK

http://www.warninglabelgenerator.com/

November 24, 2006

Michael Habib's Masters Thesis: Academic Library 2.0

We never had ANYTHING like this when I got my MLS! Michael Habib's Masters Thesis is available for download at http://etd.ils.unc.edu/dspace/handle/1901/356

Comments are welcome at his post: http://mchabib.blogspot.com/2006/11/toward-academic-library-20-development_22.html

While academic libraries have always been places of reading, Academic Library 2.0 is a place of both reading and writing. However the process always recognized patrons would write their ideas down and that they would eventually reenter libraries as part of the scholarly and historical record. Furthermore, librarians have always trusted that the majority of their users strive to distinguish that which is good and true. This is the foundation of the principles of democracy, academic scholarship, and intellectual freedom. However, Academic Library 2.0 demands a more explicit trust in the majority. Librarians must continue to trust that most readers are curious, intelligent and compassionate. The only difference is that the evidence of these attributes will be created and stored on our servers immediately and without editorial control. An example can be used to explain why this trust must be more explicit in Library 2.0.