Library consultant Richard Dougherty detailed the 5 requirements of offering digital reference in the May 2002 issue of American Libraries. They include: ? Staffing ? Acquiring the Technology ? Training staff ? Promotion ? Creating policy These five gems could be applied to any technology planning in a library setting. […]

Pondering a New Service?






Jenny points to this…while Aaron and Chris are blogging about it as well. Here’s what I’ve gathered in the year or so I’ve been connected: IM with colleagues works! I have planned conference presentations with some good library folks, cried on a dear colleague’s virtual shoulder when things seemed opretty […]

That Instant Messaging is so HOT right now







Steven points to this article about blogs in corporations and it’s a good one: http://www.marketingprofs.com/4/wreden5.asp He urges us to apply it to library blog environments. I agree. Note: “10. Develop an organizational content strategy now Email, blogs, wikis, Web, voice mail, faxes, newsletters, advertising, PR. No wonder it is so […]

Develop an Organizational Content Strategy Now