Tag Archives: Chattanooga Public Library

Catching Up: by TTW Contributor Justin Hoenke

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Photo Credit: Zachary Cross

It seems like I’ve been here forever, but as of this month I’ve been at the Chattanooga Public Library for 1 year, 4 months.  In that time, we’ve accomplished a lot of great things for the Chattanooga community. At the same time, I haven’t been able to share as much because….well, things just got really busy in a good way! So this post is my Chattanooga catch up post….a way to share all of the positive things that have been happening around Chattanooga over the past few months.

MANAGEMENT
One of the big new things in my world is library management.  I manage The 2nd Floor, which is our brand name for the kid/tween/teen area.  It’s a huge space full of many different personalities, ages, and ideas.  I do the weekly scheduling, make sure payroll gets in on time, order supplies, think a lot about the big picture stuff, and make sure that the staff is happy. Looking at what I just wrote doesn’t seem like much what I’ve learned is that a lot of these little things add up. My brain is constantly running, making sure that I’ve done all the necessary management things while still keeping focus on the big picture: The 2nd Floor as a place in the community where kids, tweens, and teens can have fun and learn something along the way.

It’s a change for me and I think it would be a change for most youth services librarians. Why? We’re very creative individuals. We dream up programs in our sleep. We are the living embodiment of a makerspace.  Blending that creative brain with a management brain has been a challenge, but I’m getting there.  You don’t have to kill one to have the other. You can make it work together.

VOLUNTEERS
One of the big realities that I’m learning about it that you will never have enough staff to do everything you want to do. The other part of that is that, wow, hiring people is expensive. It’s not just the salary you need to look at, but benefits and all that other stuff.

That’s where volunteers come into the picture.  The problem is that I’ve never been good with managing volunteers. It’s just not in my skill set and I’m ok with that. Luckily, Megan Emery is good at that and we work together. So basically when Megan got to Chattanooga she took the keys to the car and ran with them.  And here’s how awesome it has been:

Screen Shot 2014-08-06 at 10.21.16 AM

July was one of our biggest months with teen volunteers and it showed. They took on projects that helped spruce up The 2nd Floor, making it more visually appealing for our community.  They became our 3D printing experts, working one on one with anyone interested in trying out the service for the first time.  Our 2nd Floor staff had more time to focus on their projects, focus on customer service, and in general just be great employees.  Volunteers matter a whole lot for the public library, and it’s even better when you give them a chance to work their own special brand of magic when they volunteer.

Megan wrote a really great piece about meaningful volunteer opportunities here and I highly suggest you check it out.

STATISTICS
Every librarian has a library guilty pleasure.  My guilty pleasure is statistics.  I love collecting them, analyzing them, and then using those stats to help me make decisions. I love it when stats are down because it tells me that I need to grow and change something. I love it when stats are up because, well, that is just something that makes you feel really good.

I won’t bore you with individual stats that went (way) up last fiscal year at the Chattanooga Public Library (if you wanna check them out), but I will say this; having an idea of what is/what isn’t working will really help you better serve your community.  It sharpens your focus and allows you to better delegate resources to the events and programs that best serve your community. Starting this month, the 2nd Floor started keeping track of how many people use the various areas of our space. The results so far have given us the numbers to back up exactly what all of our staff have been feeling: we’re very busy these days. As a manager, this allows me to look at how we’re working and how we can make improvements to better suit our staff.

CONSISTENCY IN PROGRAMMING
I’ve grown to really love strong, consistent programming in libraries.  If you do something well, you keep doing it and all throughout the process you keep on growing, refining, and making things better.  However, at the same time you have to recognize when something isn’t working and make those changes.  Consistent Programming gives your library something great to share that your community will remember.  Think of each program as a brand.  Get those brands into the minds of the community and they’ll be asking for more.

Just a few days ago we wrapped up the 2014 session of DEV DEV: summer of code at the Chattanooga Public Library. This program was created and ran by the Library, engage3D, AIGA Chattanooga, and the Benwood Foundation in 2013. Having this successful event repeat once again this year has helped us make the DEV DEV brand even stronger. When you mention DEV DEV in Chattanooga, the community knows that it is a program that teaches teens about HTML, CSS, Javascript, and Robotics.  DEV DEV has become a brand that stands out in the community. Besides working with great partners, what made this possible? Consistency in programming.

For more on DEV DEV 2014, click here! 

PEOPLE
Back in 2010 when I wrote my first TTW post I talked about leadership and working in groups.  At the core, that post was all about what really makes the public library work….PEOPLE.

It’s the people that work in the library that make things awesome for the community. No matter where you go in libraries, you always have to remember that it’s people that matter.  Treat them with respect and love.  Help them all along the way and let them know that their work counts in making your community a great place. I try to remind the folks that work on The 2nd Floor of that all the time.  Working in a public library is important work for the community and YOU are making your city a better place to live.

Using an Apple TV on The 2nd Floor of the Chattanooga Public Library

Here’s one of the neat little things we’re testing out on The 2nd Floor of the Chattanooga Public Library: using an Apple TV/Projector/iPad/blank wall combination to stream random things while the library is open.

This morning, we used our streaming service Hoopla to show folks just how awesome your library card can be.  Then we listened to some Daft Punk for a bit and finally switched it over to a complete walk through of The Legend of Zelda which is running as we speak.

Why are we doing this?  We’ve got a lot of wall space on The 2nd Floor and more importantly it starts conversations among our library guests and our staff.  When our staff shares an example of a library service that we offer of something that interests us personally we open up the library to some great conversations.  In those conversations, we make connections with our community. These connections make our place in the community stronger.

-Post by Justin Hoenke, Tame the Web Contributor

Oops I broke the 3D printer! by TTW Contributor Justin Hoenke

Oops!  I broke the 3D printer!  And you know what?  It’s OK.

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Bits of a 3D printer, post hacksaw

One night on The 2nd Floor of the Chattanooga Public Library I attempted to make 3 Stretchlet bracelets on our 3D printer at one time. We’re taking our 3D printer to the local children’s museum later this month and wanted to built up our arsenal of 3D printed giveaways.  My idea was to attempt to speed up that process and boy oh boy did it not work.

I came back to see the mess you see below.  Something went wrong and our whole extruder was covered in plastic.  I attempted to chip bits of the plastic but I had no luck.  I called on James and Geoff from The 4th Floor to assess the damage.  They took our 3D printer away, let us borrow one of theirs (thank you oh so much), and came back down 15 minutes later with the diagnosis: the electronics were a-ok, but they had to cut out some bits with a hacksaw.  They contacted MakerBot support and the final verdict was in…

Thanks for contacting MakerBot Support! The part that are you are inquiring about can definately be purchased by contacting MakerBot Support at 347.334.6800 Option 2, MOnday through Friday 9am-6pm (EST).
 
The name of the part is called Extruder Carriage and the cost of the part is $12.
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Phew. The 3D printer will be good to go in a week or so, and the damage wasn’t too bad.  What did I learn besides the obvious “don’t make too many stretchlet bracelets at one time”?  Well, it helped me see that even if I make a mistake with this 3D printer thing that it’s all going to be ok.  It’s just a machine that can be fixed.  It’s not the end of the world.
Now I have this awesome pile of plastic and bits of a 3D printer lying around that everyone on the 2nd Floor can show to tweens and teens and say “see, we messed up and that’s OK because we learned something.”
-Post by Justin Hoenke, Tame the Web Contributor

 

DEV DEV – Summer of Code at the Chattanooga Public Library by TTW Contributor Justin Hoenke

During the month of July 2013, my colleagues, community partners, fifty teens, and I were stationed on The 2nd Floor of the Chattanooga Public Library for DEV DEV: Summer of Code.  It was, to be completely honest with you, the greatest single experience I have ever had in a public library.  Let me tell you why.

PARTNERS
Since the program happened on The 2nd Floor of the Chattanooga Public Library it would be easy for everyone to think that this all happened at the library and it was all the library and that was that.  But that’s not the case and I’d like to take this moment to tell you about our partners.  Without the support of Engage 3D, AIGA Chattanooga, and the Benwood Foundation, DEV DEV would not have happened. Their support (educational, funding, brainpower, design, etc) and dedication to the program and the community of Chattanooga is one of the key ingredients as to why this beta test run of this program was as successful as it was.

It really takes everyone in the community getting together to make amazing things happen.

SUPPORT
Without the support of EVERYONE at the Chattanooga Public Library, DEV DEV would not have worked.  Every day, the circulation staff would wait on the teens that came into the library at 9am, making them their white hot chocolates and letting them in the doors before the rest of the public could get in.  The rest of the staff smiled and welcomed the teens every day.  They knew how big this was for the teens attending DEV DEV and they made sure they had the times of their lives.

Photo by @chattlibrary  http://instagram.com/p/chi99IiWnz/
Photo by @chattlibrary
http://instagram.com/p/chi99IiWnz/

The parents brought it all together.  Not only did they drive the teens back and forth from the library, but on the last day of the program they came out to show their love and support.  It is in moments like this where you can just see teens gaining so much love and respect for their families.  Awesome.

TEENS
DEV DEV would not have happened were it not for the amazing talent and dedication of the teens involved in the program.  For four weeks, you gave your attention and hard work to learning how to build websites, make robots dance, and program video games.  You blew all of our minds.  For me personally, as I get older, I am happy to know that the world is in such good hands.  To borrow from southern lingo….Ya’ll are gonna do some amazing things.

SO WHAT’S NEXT?
DEV DEV was not meant to be a one shot program but instead an ongoing series, a library/community brand if you would like to call it that.  As with any program of this size and scope, some time is needed to rest, reflect, and accurately plan the next steps.  We’ll be doing that over the next few weeks at the Chattanooga Public Library.  I already had a great discussion today with Engage 3D Education Director James McNutt about online learning communities.  He is a brilliant dude and I can’t wait to see his ideas in motion.

For more on DEV DEV, please visit our site: http://devdev.chattlibrary.org

For the full DEV DEV: summer of code story, please visit: https://storify.com/JustinLibrarian

-Post by Justin Hoenke, Tame the Web Contributor

Ms. Pac Man at the Chattanooga Public Library (by TTW contributor Justin Hoenke)

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This is what it’s all about: A tween and his Dad enjoy Ms. Pac Man at the Library

When I was a teenager, I spent most if not all of my time in video game arcades in shopping malls.  It was the time of fighting games…Street Fighter II, Mortal Kombat, World Heroes, Primal Rage, and many, many more.  Who knows how much money I spent playing those games and more importantly, who cares.  What mattered most (and what sticks with me to this day) was being in the same room with people my age who enjoyed the same things as me.  It was exciting.  It was fun.  It created friendships and community.

Video gaming in libraries isn’t a new thing.  It seems to have picked up steam in the last decade and is now something that most libraries will offer to their communities.  This is a good thing: video games can be fun, rewarding, help those playing them understand stories/character/plot, and so much more.

I’ve always wanted to recreate that vibe that I felt back when I used to frequent the arcade in the public library.  It was exciting to stand around an arcade machine and watch someone get as far as they could in a game on one quarter.  It was exciting to go one-on-one with someone in a game like Street Fighter II or Mortal Kombat.  Public libraries are places where people come together and experience something.  Why not have a bit of that something be an arcade machine?

It has been a dream of mine to get an arcade machine in a library since I started in libraries back in 2007 and this past week, thanks to the Friends of the Chattanooga Public Library the support of the staff at the Chattanooga Public Library, and my wife Haley (she found it on Craigslist for only $150!), we now have an original Ms. Pac Man arcade machine on the 2nd Floor of the library…and it has been a great thing.  I love seeing the reaction people have when they realize that the library has an arcade machine.  I love seeing families (like the photo above) playing it together.  I love seeing the teens gather round and have tournaments to see who can get the highest score.

I cannot wait to see the community and friendships that this little ‘ol machine will create.

-Post by Justin Hoenke, Tame the Web Contributor