Tag Archives: Conversation

Using an Apple TV on The 2nd Floor of the Chattanooga Public Library

Here’s one of the neat little things we’re testing out on The 2nd Floor of the Chattanooga Public Library: using an Apple TV/Projector/iPad/blank wall combination to stream random things while the library is open.

This morning, we used our streaming service Hoopla to show folks just how awesome your library card can be.  Then we listened to some Daft Punk for a bit and finally switched it over to a complete walk through of The Legend of Zelda which is running as we speak.

Why are we doing this?  We’ve got a lot of wall space on The 2nd Floor and more importantly it starts conversations among our library guests and our staff.  When our staff shares an example of a library service that we offer of something that interests us personally we open up the library to some great conversations.  In those conversations, we make connections with our community. These connections make our place in the community stronger.

-Post by Justin Hoenke, Tame the Web Contributor

Good Twitter practice for libraries

I got these two direct messages via Twitter recently from two libraries who were acknowledging that I started following them.  They followed me back and then sent these messages.

To me, these simple DM’s really warmed my heart and reinforced the idea that customer service is one of the most important things that we can focus on in libraries today.  It also acts as a great way to open up the conversation with our patrons.

This is something I highly recommend that libraries practice when using Twitter.  It really can make our patrons feel welcome.

-Post by Justin Hoenke,Tame the Web Contributor