Tag Archives: ebooks

Create, Play, Read – Lending Devices to Teens (PART 3)

Shirky, of course, advocates that we embrace “as much chaos as we can stand.” In this scenario, staff is encouraged to try out a new thing without regard to the way “it’s always been done.” This is messy, scary, and probably unwanted in most institutions. 

Ideas above are from:
Cognitive Surplus by Clay Shirky
Embracing Chaos by Michael Stephens

It has been a little over a month since we began our grand experiment with lending devices to teens (for the first post on this, go here.  for the second, go here) and I am here to check back in and follow up about the project with 100% honesty.

The Nook is still circulating and has a hold list.   The device has been loaned out, returned, and been taken well care of.  There hasn’t been as much interest in the Nook as there has been the iPod, but I think that’s to be expected with these types of devices and teens (for more on this, see Are Teens Embracing E-Books?)

The iPods have been lost.  They were lent out to two teens at the same time and like clockwork a week  later, they were gone.  The teens came into the library and told me about their story.  Both of them were using the device and let their friends borrow it to play a game and then their friends walked off with the iPod. I listened and explained to them that I understood where they were coming from but the fines for losing the device were staying on their card ($324).  I didn’t tell them outright that I was a bit sad by the loss (for the library, for the teens that wanted to borrow them, and for the teens that lost them…that’s a hefty fine), but I think they could see it in me.  Sometimes you don’t have to say much to get a message across.  Emotions are a heavy thing.

Am I bummed that this all happened?  Of course.  There’s a small part of me that’s sad about how it all went down, but there are two sides to every story.  The overall excitement that the teens had when they found out we’d be circulating these devices showed me that I was on the right track.  Sure, we lost two iPods, but you have to remember it’s just an iPod touch and not some one of a kind, priceless thing. I’m also happy that we tried something new, something out of the ordinary for our teens and we now have more experience for when we run this program again…and don’t get me wrong, we will try again.  I would be letting down the nine other teen patrons in the hold queue for the iPods if I didn’t.  In conclusion, this minor setback will not get me down.  I’ve seen many bigger successes – such as the one last week where one of my longtime teen patrons who just became a US citizen after being in this country for a few years – to put me down for the count.  Those are the things that matter.  An iPod touch?  Not so much.

What did I learn from this?

  • You’re gonna lose items…and it’s ok.  It’s all part of the learning process.  Libraries lose a lot of materials with high value – think about when an audiobook collection goes missing or a disc needs to be replaced in a multi item set.
  • The teens have to know that they’re responsible.  Fines may not be the best way to do this, but that’s a bigger issue for another time.
  • eBooks and teens?  There’s a limited audience.
  • Teens want to have an experience.

How will this work next time?

  • One of the observations I made with the teens that had borrowed the devices was that they were more into using YouTube and the web browser than they were using the apps.  A possible solution would be to limit access to YouTube and the web browser and limit the devices to what they were intended for: curated app experience devices
  • Credit checks/signed applications from parents/etc will not work no matter how hard you try to push this on teens.  Teens can barely keep track of what they’re going to do after school, let alone understand what signing a piece of paper means.  Perhaps a better way forward is for the people working with these teen patrons in the library to make individual calls on each lender.  It may be a good idea for those working in the teen library to take some time to sit down with the teens that potentially want to borrow these devices, show them what they can do, and explain in fuller detail what it means to be “selected” for this program.


I won’t call this program a failure.  I learned that there is a BIG demand for a specific kind of device (the iPods) and less of a demand for another (eReaders).  What the teens want is an experience they cannot get anywhere else. I plan on giving it to them.   I’ll make sure to check back in once our new iPods arrive in the next few months

-Post by Justin Hoenke,Tame the Web Contributor

Create, Play, Read – Lending Devices to Teens (PART 2)

(for the first post in this series, please click here)

Once I had the idea for lending out iPods with pre-selected apps to teens, I had to do some investigating and thinking about how these devices would be used.

I would describe the iPods as “locked down”.  By that, I mean that the borrower can’t do much other than use the iPods for their library defined purpose (play or create) and use the internet.

 

 

 

 

 

 

 

 

 

 

To access restrictions, visit your settings on your iPod.  Under the General tab, scroll down to find restrictions.

 

 

 

 

 

 

 

 

 

 

Once in the restrictions section, you will see a number of things that you can turn off for the user.  I turned off everything except for Safari, YouTube, and Camera.  This section is locked by a 4 digit passcode which the borrower does not have access to.

I’ve also decided to use Find My iPhone app as a means of locating the device as a last resort (if it goes missing, stolen, etc).  Find My iPhone relies on the borrower being in an area that has wifi, but also has an option which will notify the Apple account holder (the library) of the next time the iPod has connected to a wifi network.  I know that this will sound a bit “Minority Report/1984/we’re watching you and your every move”, but I assure you that this is not the point of using this app.  In order to keep our investment safe for other members our community to borrow, I decided that using Find My iPhone was in our best interest.  Luckily, we haven’t had to resort to using it yet and I hope we never have to, but if the need arises it will be there for us to use.

And finally, I’ve been asked the question “Do the teens have to sign some kind of agreement to take out the iPods?”  My answer to this question is…sort of.

While we do not have a print version of a lending agreement in place that the teens/parent/guardian has to sign, we do have a spiel that we do give the teens before we check them out to them.  It’s not the same every time, but it goes something like this:

Just so you know, but checking out iPod out is kind of a big deal.  If it gets damaged, lost, or stolen, you’re going to have quite a hefty fine on your library card that you will have to pay before you can use the library again.  So, if you’re ok with that and you can be responsible with the iPod, then you should totally borrow it.

We usually end this conversation with a funny secret society type of handshake.  My hope is that it resonates with the teens a lot more than signing some piece of paper.

-Post by Justin Hoenke,Tame the Web Contributor

Battles & Wars

We librarians are in a war for survival but we keep getting caught up in battles.  The battle with Overdrive, the battle with Harper Collins, Penguin, other publishers, the battle with database providers, the battle with Apple, Facebook, and everybody else trying to limit choices/privacy, etc. and we are losing them and losing them badly.  It is time to remember the War.

I don’t know about you, but I am fighting the War to make the Library vital to my community and make the community I serve the best in the world.

I don’t care about eBooks, I am not sure I even care about books anymore except that my community uses them for the moment.  But the writing is on the wall.  If your library is spending all its energy on righteous indignation about corporations not playing fair, and fighting the same battle over and over again perhaps it is time to step back and remember the War.  It is not about books, it is about the community.

I appreciate and admire the people (where do you get the energy?) and organizations fighting the battles, but I am sick of all the kvetching and hopeless hand wringing.  Play the long game, go out there and do something awesome, screw ebooks, screw books.


TTW Contributor: Mick Jacobsen

Create, Play, Read – Lending Devices to Teens

We can talk all day about whether or not it’s a good idea to lend out devices to patrons, but in the end action is better than any kind of talk.  After listening to both sides of the lending devices story for a few weeks, I decided to say the heck with it and buy some Nooks and iPod Touches to lend out to my teen patrons.

My approach to lending out these devices was simple: sure, anyone can go out there and buy these devices and put whatever they want on them, but what about all of the cool stuff  they may overlook?  There’s so many great apps and games out there that there’s no way you could try them all.


I approached the devices as something that the teen library would “curate”.  The librarians of the future are also our community leaders.  They not only inform their communities, but they also teach, show, and introduce their communities to new things.  I took that approach when selected the apps and ebooks that would come loaded on each of these devices.  I also came up with a “brand” for the devices….PLAY, CREATE, AND READ SOMETHING.  It is my hope with the brand that people come to see the “____ SOMETHING” idea in the library as something unique that a library does not offer traditionally.


The criteria for selecting apps and ebooks was simple.  I asked myself “what would I want to experience on these devices?” and also “what could give someone who is borrowing this device the best experience possible?”  Each iPod came loaded with $50 in iTunes store credit, and for the Nooks I purchased $100 in ebooks (you can see the complete lists of what are on the devices below).
The program rolled out yesterday, so I don’t have any feedback to give yet, but I’ll make sure to follow up on this post soon.
Here are the details of each of these programs, what I loaded onto the devices, and more, please visit:

PLAY SOMETHING
CREATE SOMETHING
READ SOMETHING

-Post by Justin Hoenke,Tame the Web Contributor

Hack A Kindle*

UPDATED ON 1/28/12 (see below)

*sort of

 

I bought a Kindle for these reasons and for the past few days, I’ve been using it in a few different ways.  I bought two books from Amazon totalling $6.99.  But most of the space on my Kindle is taken up by a collection of PDF’s.  Yes, this is how I’m hacking a Kindle.  It’s my PDF collection device.

Does your library subscribe to some databases?  Chances are, they do, and this will be where you will start your hacking.  My current topics of interest include empowering patrons to create “stuff” in the library, user experience, teens and technology, and The Beach Boys.  I dove into these topics pretty deeply one night and searched for PDF’s that interested me.

I was always happy to see this PDF Full Text icon

If I couldn’t find an article in PDF form, I turned to Google Chrome extensions to help convert that text into a PDF.

I highly suggest "Save as PDF"

Once I downloaded the articles, I sent them to my Kindle account using my Send to Kindle email address.  The next time I turned on my Kindle, I synced the device and viola!  My PDF’s showed up, ready to view, highlight, share, and cite.

At first, the process may be a bit cumbersome (and there may even be better ways to do it!), but once I got into the groove of searching/saving/uploading PDF’s, I had quite a collection in no time.  I highly suggest that if a librarian has a patron that has a Kindle and is interested in collecting their research that they at least think about using this way to aid the patron.

UPDATE!
I got an email from @verbivoria last night (thank you!) that explained how to use Instapaper to  send web articles to your Kindle:

You can use Instapaper to save web articles you like, convert them to Kindle files, and then import to the device.

The neat thing is this: you install a “Read Later” button on your browser, and when you find something that you want to peruse later, you click the button. I find this invaluable.

I found these two articles to be really helpful if you need help setting up this process: Lifehacker   Dave-Smith.org

-Post by Justin Hoenke,Tame the Web Contributor

Thank you Harper Collins (for making the path forward a little clearer)

Note from Michael – I’m deep in two projects today  and tomorrow and haven’t had much time to catch up on the hubub with Harper Collins and ebooks. I can say that I agree with Justin’s take on the potential and promise of promoting content creation, access to technology and building the community memory (whatever community it might be – civic, academic, education) as a big part of our future in libraries. I appreciate Justin’s hard work and insights.

 

The news about HarperCollins placing loaning caps on ebooks in the Overdrive catalog—known as #hcod on Twitter—gobbled up my Twitter feed last Friday afternoon.  On one hand, I knew some publisher was going to pull this stunt, so I wasn’t shocked. On the other, I learned two things about libraries and the profession in general.

First, the lending-digital-goods jig is up. With DRM, publishers have found a way to cut out libraries and used booksellers. This kind of greed is absurd when you consider how much business libraries give the major book publishers. The average annual teen book budget I’ve worked with over the years at a few different libraries is $20,000—and that’s often one of the smaller pieces of the pie. Adult public library book budgets for systems serving upwards of a million people range from a cool $1 to $2 million. And let’s remember: libraries don’t ever return books. The obvious solution to the HarperCollins slight is to stop buying its wares. The lack of library cash flow will speak loudly. Also, no more booktalking HC’s backlist or generating word of mouth, the rumored force behind best sellers. You’re grooming your next Neil Gaiman, HC? Wonderful! Good luck making him or her a star without our readers advisors and community centers, where people can talk about what their discovering in the stacks.

Now, let’s all quit being shocked that the ebook loaning cap happened and take the long view of digital goods in libraries. Two of the so-called Big Six book publishers already refuse to lend ebooks to libraries, Macmillan and Simon & Schuster. Overdrive, the vendor involved in the HC incident, is a pile of garbage in terms of usability. Don’t believe me? Read this comic.

Tell me you haven’t run into this problem before. As a Teen Librarian, I’m working with the one-click-and-the-file-saves-to-your-computer generation. Do they use Overdrive now? No. Will they later? Doubtful, if the interface and DRM remain. Does this bode well for the future of library services and literacy? For an answer, look at what’s happened with digital music products for libraries. Like ebooks, they are locked up in crazy DRM or come with an insanely high price tag. Let’s not even get into databases.

ZT IPv6 software tool: try this calculator

The second thing I learned from this incident is that the library world is terrible at advocating for itself. DRM and greedy publishers are here to stay. No number of tweets, emails, or blog posts is going to change their minds. If HC and other publishers in their wake want to cut us out of the ebook market, let them—it gives us a chance to do what we need to do, that is, reinvent ourselves. REVOLUTION!

What do I mean by “revolution”? Let’s use this slap in the face as an opportunity to make libraries modern institutions. For a while now, we’ve loaned popular materials like DVDs in our communities. To many people, libraries are like free versions of Blockbuster. Meanwhile, our unique local collections are hidden away, either hard to browse or physically out of reach. Instead of giving patrons access to cutting-edge technology they can use to create original works and teaching them how to use it, we give them basic Internet connections so they can watch YouTube clips and Facebook themselves into oblivion. We’ve become lazy, boring; extensions of people’s living rooms, essentially. 

And now that we’re being squeezed out of lending popular materials like ebooks, what do we lend out?  The answer is simple: we turn to our community to create the content that we collect.  We “check out” distinctive experiences and educational opportunities to our patrons instead of the Twilight saga ad nauseam. We become the go-to place for people to record music, film movies, write original stories, and do anything else creative, educational, and life-improving.

We then take these works and make like libraries and catalog, store, and share them. Sure, we may only have one or two ebook copies of James Patterson’s crapfest, but look at the awesome content we’re encouraging our community to create! The best part? It’s one-of-a-kind material that we can now share easily with the world. The other rad part? We’re empowering our patrons to become creators instead of consumers.

Finally, the first person to say, “But my library doesn’t have the money to do this kind of stuff!” in the comments section loses. It’s easy. 

As for my take on DRM, cut and paste what Cory Doctorow has said and put it in my mouth because I feel the exact same way. It’s a bad, ugly thing. His post on the #hcod debacle was brilliant from start to finish, but this chunk of gooey goodness keeps on repeating in my mind:

And that’s why libraries should just stop buying DRM media for their collections. Period. It’s unsafe at any speed.  I mean it. When HarperCollins backs down and says, “Oh, no, sorry, we didn’t mean it, you can have unlimited ebook checkouts,” the libraries’ answers should be “Not good enough. We want DRM-free or nothing.” Stop buying DRM ebooks. Do you think that if you buy twice, or three times, or ten times as many crippled books that you’ll get more negotiating leverage with which to overcome abusive crap like this? Do you think that if more of your patrons come to rely on you for ebooks for their devices, that DRM vendors won’t notice that your relevance is tied to their product and tighten the screws?

Cory’s got it right: stop giving them our money. Instead of buying 80 copies of Dan Brown’s bound schlock, buy some cheap netbooks, toss on some open-source software that will turn patrons into creators, and lend them out. Invest in your community instead of bleeding time and money on ebook garbage.

MUCH LOVE GOES OUT TO:
In no way am I the first person to ever say something along these lines:
Thank you DOK Library Concept Center and Eli Neiburger (watch #1 and #2)

-Post by Justin Hoenke, Tame the Web Contributor