Tag Archives: facebook

Expanding The Conversation (by TTW contributor Justin Hoenke)

Have you ever found yourself inside the library echo chamber? I think we all have.  You’ve got something great to share or say about libraries and you put it out there…and it’s only talked about by librarians and libraries.  Some great presentations and pieces have been written about the echo chamber (some of my  faves are from Ned Potter, Sally Pewhairangi, and Steven V. Kaszynski).    These have got me thinking…how can we avoid the echo chamber?  My thought is this…expand the conversation and try, try, try your best to include those outside of the library world.  But how can we do this?  Here’s one way that I’ve found to be quite effective over the past few weeks.

I’ve fallen in love with a new service called Branch.  What is Branch?  It’s a new site that allows you to take ideas, tweets, and more and expand on them with anyone.  Wanna talk beyond the 140 characters of Twitter or not get involved in a messy comment thread?  Take it to Branch and have a conversation.

That’s exactly what I did when I started reading a series of posts on Read Write Web by Richard Macmanus titled Social Books.  I saw that the posts had an audience.  The article that caught my eye was this piece on GoodReads.  Specifically, I noticed that 183 people have shared/liked it on Facebook and a whopping 583 shares on Twitter. I also noticed a lack of librarians in on the conversation.  I wanted to see if I could expand the conversation and  get some library perspective into the mix.  So I took it to Branch:

As of the time of the writing of this post, the Branch conversation has led to some cool things that have expanded the conversation. Richard Macmanus, the author of the Social Book series Read Write Web joined the discussion on Branch and shortly thereafter wrote a post entitled The Social Library: How Public Libraries are Using Social Media which explores such topics as libraries using social media to connect with community, social catalog enhancements from LibraryThing, Candide 2.0.  I know that numbers are not everything, but there’s been a lot of sharing of the piece going on.  Look at the sharing stats below:

 What strikes me most are the number Facebook and Twitter shares.  To me, that’s a lot of people who have checked out the article…and then shared it.  Who knows how many people have actually read the article, but it’s likely that there’s even more.

And this is where I get most excited about this piece: think about how there are people out there today who are not involved in libraries reading about libraries, what libraries do, and how libraries improve community.  That’s the cool part about expanding the conversation.


Using Social Media to Connect with Teens

It’s easy for any library to have a social media presence these days.  Translating that into success with serving a teen population?  Well, that’s another thing…

Be Yourself

The discussion of personal and professional profiles always comes up.  I didn’t want to have two profiles (done it before, hated it) so I had to make a decision: add teens to my own accounts or hide myself far, far away.  I went with what some may consider to be the unpopular route.  I added them to my own accounts.  I feel like it has made a world of difference.

I am happy to share the real Justin with the teens that I serve.  I have nothing bad to hide and all good to share.  Letting them in on my “personal” life has actually allowed me to establish a deeper connection with them.  For example, when one teen found that him and I shared an interest in The Mars Volta, he came running in the library one day in disbelief.  He was excited that I was into the same music as him.  He now comes in a few times each week and we spend a good fifteen minutes or so talking about music.

This is just one of countless examples of how opening up my personal social networking accounts to teens has made it easier for me to connect with them and provide them with quality service.  In the end, it makes you more of a real person to them.  They become your friend and they trust you.  The upside to this?  They’re using the library…and they love it.

Stay Active

There’s nothing that looks sadder than an abandoned profile.  If you’re going to have a public account, make sure you update it with the most relevant information.  Don’t just create the profile and let it fester and rot away.  An up to date profile will show your public that you care about connecting with them.  One of the golden rules I try to always stick to is replying to comments or posts.  Even if it is a simple hello or a comment on a link, say something back!  Conversation and interaction is one of the reasons why we’re all using social media.

Educate Them

Myspace is dead.  It lost its appeal when showing off how (badly) one could customize their page with videos, gifs, and pictures won out over connecting and sharing with others.  We can learn something from this.

Media 21 is a project created by Buffy Hamilton, a school librarian at Creekview High School in Canton, GA.  The goal of the Media 21 Project is to “expand teens’ information literacy skills by introducing them tools for constructing a personal learning network and to posit research as a real world activity for learning, not an isolated unit of study.”

The idea behind Media 21 blows my mind.  Taking a moment or two each day to educate the teens using my library about social media allows me to better serve them as a librarian.  They understand that social media is a real and credible way to interact, share and create.  It helps me be the best librarian I can be for them.  I know what they want, and they know I’m always here to listen.

Buffy further adds: “I wanted to them to learn how to use social media tools for constructing and sharing knowledge as well as to start thinking about ways social media can be an authoritative source of knowledge”

Right on, sister.

You can read more about the Media 21 project here

Many thanks to School Librarian extraordinaire Buffy Hamilton for her quotes and guidance.

Give Stuff Away

I love what they’re doing over at the Darien Library with FourSquare.  As a matter a fact, it got me thinking.  With the tips  feature, we’re able to create our own little mini scavenger hunts for teens.  I learned just how excited teens get whyen it comes to scavenger hunts when I hosted an all night teen lock in at my library last year.  The scavenger hunt was one of the biggest events of the night.  By offering daily scavenger hunts with rewards, teens will have more reason to come into the library, check in, and complete the daily tip.  You’ve got them inside the library and they’re actively participating in a library program.  Win!

(On a related note, I highly suggest checking out this excellent post by David Lee King.  “Personal Accounts, Work Accounts – What To Do?”)

-Justin Hoenke, Tame The Web Contributor

IM – A New Language

http://www.eurekalert.org/pub_releases/2008-05/ksu-ima050108.php#

OMG! LOL. TTYL. For many adults over the age of 30, the former groupings of letters would seem incoherent, but for a newer generation of technologically-savvy young adults it can say a lot.

“Instant messaging, or IM, is not just bad grammar or a bunch of mistakes,” says Dr. Pamela Takayoshi, Kent State University associate professor of English. “IM is a separate language form from formal English and has a common set of language features and standards.”

Takayoshi, Kent State associate professor of English Dr. Christina Haas and four Kent State undergraduate researchers examined the language of instant messaging. Using IM conversations produced by college students, the group analyzed and identified nonstandard features of the IM language, or the places where writers had used language features which varied from Standard Written English. They found that what looked like nonstandard features of written language were, actually, the standardized features within the IM language. The language of instant messaging was found to be informal, explicit, playful, both abbreviated and elaborated, and to emphasize meaning over form and social relationships over content.

“When we look at the kinds of technology young people are using today,” says Haas, “we see that many of those technologies — IM, blogs and Facebook — are writing technologies. Even the phone is used for writing now.”

Currently, the Kent State team is extending their analysis of IM to the popular Web site Facebook.com to determine whether the site’s language is similar or different to instant messaging standards.

Fascinating study! First thought: are we including studies like this in LIS classes focused on teens and youth? I hope so. Second thought: Teens that can’t get access to Facebook, etc are missing a chance to explore this type of writing/language. Libraries – make sure you offer access!