I’m very excited to share our new NIGHT OUT program that we’ll be running next month at the Chattanooga Public Library. It’s a simple idea, but it is one of the best library programs I’ve put together. Why? Let me tell you.
Parents and guardians get to have a night out. Kids, Tweens, and Teens get to have a night out. Everyone is hanging out in the library, and everyone leaves the library happy.
Why am I so excited about this? Because I feel that it represents a shift in how we are approaching programs. To make something like this work, all parts of the library (including our great Friends of the Library group who are sponsoring this event) need to work together. The adult program has to be all set up and ready to go. The kid/tween/teen program has to be planned and executed properly. We need to make sure we’re sufficiently staffed. We need our security team to do their best to help us monitor all things on the 2nd Floor. A program like this is truly a library wide effort.
Plus, it all brings it back to our community. It is important for the public library to recognize what all of their community needs out of programming. For parents and guardians, simply not having to worry about childcare for an hour or two can be a big deal in deciding whether or not they’ll visit the library. Hopefully with this idea, we will see adults who may not have considered it a possibility to attend a library event all of a sudden enjoying our programs on a regular basis. Do what your community needs you to do.
This message is brought to you by Justin Hoenke after 5 years of parenting and realizing just how important it is for adults to get out and enjoy library events and not have to worry about what to do with your kid/tween/teen.
J: Yah, just a test. We put it online because that’s the whole point of the on air hangout…to record a conversation and share it online. Plus, it was kind of neat to watch how we worked through any trouble we had.
J: Yes. What we’re doing on the 2nd Floor of the Chattanooga Public Library (our space dedicated to ages 0-18) lines up really well with what the 4th Floor is going for. We want to try neat things and see if they stick. We’re happy to show our successes, failures, and the road we took to get there.
W: Can you share any other ways you’re putting your tests and trials out there?
W: But isn’t that embarrassing putting all the errors and mistakes out there for the public to see?
J: Not at all. Part of the fun is trying out new things and seeing how the community reacts. If they don’t respond to something we do on the 2nd Floor, all that says to me is “keep on thinking, keep on trying.” It’s actually pretty exciting.
W: That’s very cool. I think it’s good for us to remember that while we might be good at librarianship, and a few others things, there are people in our community who use our libraries who are much better at certain things, and their input and observations on our library processes and trials can help build better services.
So I see you’re doing a summer coding camp at Chattanooga – what is that teaching the teens about keeping your mistakes open and public? Software development is a wonderful example of how something (like computer code) can get better and better the more it’s distributed and developed by many people.
J: When I was a teen, I used to think that adults never made mistakes. They were the ones in power and they never messed anything up. Boy, I was wrong. That way of thinking had a big impact on me as I grew into adulthood. I put a lot of pressure on myself to be that “perfect adult” but what I was doing was something that I could not keep up with. No one is perfect. We all make mistakes and you know what? We grow from those mistakes.
I think making these mistakes and keeping them public is a great thing. It shows that we’re all human and that we’re all learning and growing.
W: We’re messing around with a 3D printer here, and one of my first pieces was dodgy so we finished the print before it was complete. I was going to throw it out but Neal my co-worker stopped me and pointed out that the print actually showed the insides and structure of a 3D print. Turns out, it’s a piece that other staff look at and are intrigued by the most!
J: That’s so rad to hear! When we create something, of course we want it to be perfect. But our colleagues and friends will see things a different way. Your idea of something that is junk may be someone else’s idea of gold.
A few weeks ago when you visited Chattanooga, you talked about how Australia is planning and implementing a country wide fiber optic system. With a project that big, there’s gotta be some mistakes that are made along the way. How has your country been managing this project and any mistakes that are made? I can imagine that if there are any bumps along the way there may be a huge public reaction.
W: Such a big, expensive project comes with a lot of scrutiny, and every mistake or misjudgment can easily get blown out of proportion by the project’s critics. One thing that this and other technology related projects has taught me is the economic concept of ‘opportunity cost’. Some of the criticisms leveled at Australia’s National Broadband Network include the idea that we should wait until the relevant technology gets cheaper, more reliable, etc. The opportunity cost is that while we’re waiting for that time, we miss out on the benefits that implementing that technology now could bring.
I think this thinking helps to round out the idea of ‘making mistakes’ in our daily work. By not making mistakes, by not taking responsible risks, by waiting until someone else makes it perfect before can adopt it, we miss an opportunity to benefit from any success of the project now.
Warren Cheetham is the Coordinator of Information and Digital Services at CityLibraries Townsville. He has worked in public libraries for twenty-one years, and his professional interests include the application of technology to public libraries, and how to best deliver information services, reader engagement, corporate research services and training to library staff and customers in an online environment.
“We’re going to grab up these fourth-, fifth- and sixth-graders and show them their future,” said Ms. Wincek, who thinks the printer could influence some of their career choices.
Library board president Matt Phillips said Ms. Wincek’s enthusiasm is why the library has the printer.
“It’s prompted us as a board to share in her passion,” said Mr. Phillips, who owns an insurance agency in Saxonburg. “We’re not a big library, and we have something that many large libraries and institutions do not have.”
Erin’s got the vision and community support. When you have those, amazing things can happen in public libraries.
Also in the mix is my general frustration with library technology. We pay BILLIONS to ILS and other vendors each year, and for what? Substandard products with interfaces that a mother would kick to the curb. We throw cash at databases because they have the periodical content our clients need locked up inside them, and over a decade after the failure that was federated searching, we STILL do not have an acceptable product that provides a user-friendly interface and makes managing the data behind the scenes as easy as it needs to be for library staff. – See more at: http://ninermac.net/breaking-up-with-libraries#sthash.F7Wn43FP.dpu
I had been thinking about this same thing for the past few years when I made an attempt to look into a digital product for teens. My thoughts with that product were:
1) Wow, I don’t know any teens that would use this.
2) Wow, this is so expensive and there is no way I could ever afford this.
3) Wow, this product has such horrible design.
The outcome? I did not buy that product.
It was not until a few days ago that while under the influence of Nina’s post and seeing the amazing work that Dan Eveland (Web Developer, Chattanooga Public Library) and Mary Barnett (Social Media Manager, Library) did on the Chattanooga Public Library website that I had it hit me: we really need to start investing in employees who can make amazing things that do what we want them to do.
Like these calendars, databases, and whatever else that we buy from vendors, hiring awesome people to build stuff just for us is an investment. Sometimes your investment may not work out. But don’t think about that. You can always try again. But what if the investment in awesome people works out? You get awesome things that were built for what you need them for.
A good example is the website you see above, teens.chattlibrary.org. About one month ago, the team started talking about what we wanted to do with this site. We got some ideas and Dan put up a template and we slowly worked on it. Mary gave the project a deadline and said “let’s get this done” so all last week we put our hardhats on and did it. Dan and Mary built teens.chattlibrary.org to reflect what I thought teens would be looking for: quick awesome tidbits of information, news of big things going on for teens at the library, a hub for the Teen Advisory Board (TAB), and a contact page. All built with Drupal on The 4th Floor in about one month by some amazingly talented people on the Chattanooga Public Library team. The best part? It’s works super well, is easy to manage, and it is exactly what I was hoping for with the teen site. Another great part? If it needs fixed or modified, I only have to head up two floors to talk to Dan and Mary and it’s done.
Hiring awesome people to help you realize your library dreams? To me, that’s the way forward. Not only do you get amazing products that you can actually use for what you want, but you get to surround yourself and the library staff with talented and kind people who contribute to the positive vibe of the community. A win in every area.
(please note: This post originally appeared over at justinthelibrarian.com)
Instead of siphoning teens off into different rooms (and locking away noisy activities), the space is airy and completely open. The openness means, among other things, that it only takes one or two librarians to monitor the entire space.
Rice says his team renovated the floor on the cheap, using paint and low-cost materials to fill the space. “Teens appreciate the rawness,” he says. “Rich materials might be a little bit of a turn-off.”
The key, he says, is a space without much security, where kids feel free to just hang out. “It makes teens feel as if they have free reign over the space,” he says. “They don’t feel like they’re under this intense adult scrutiny.”
When I was a teenager, I spent most if not all of my time in video game arcades in shopping malls. It was the time of fighting games…Street Fighter II, Mortal Kombat, World Heroes, Primal Rage, and many, many more. Who knows how much money I spent playing those games and more importantly, who cares. What mattered most (and what sticks with me to this day) was being in the same room with people my age who enjoyed the same things as me. It was exciting. It was fun. It created friendships and community.
Video gaming in libraries isn’t a new thing. It seems to have picked up steam in the last decade and is now something that most libraries will offer to their communities. This is a good thing: video games can be fun, rewarding, help those playing them understand stories/character/plot, and so much more.
I’ve always wanted to recreate that vibe that I felt back when I used to frequent the arcade in the public library. It was exciting to stand around an arcade machine and watch someone get as far as they could in a game on one quarter. It was exciting to go one-on-one with someone in a game like Street Fighter II or Mortal Kombat. Public libraries are places where people come together and experience something. Why not have a bit of that something be an arcade machine?
It has been a dream of mine to get an arcade machine in a library since I started in libraries back in 2007 and this past week, thanks to the Friends of the Chattanooga Public Library the support of the staff at the Chattanooga Public Library, and my wife Haley (she found it on Craigslist for only $150!), we now have an original Ms. Pac Man arcade machine on the 2nd Floor of the library…and it has been a great thing. I love seeing the reaction people have when they realize that the library has an arcade machine. I love seeing families (like the photo above) playing it together. I love seeing the teens gather round and have tournaments to see who can get the highest score.
I cannot wait to see the community and friendships that this little ‘ol machine will create.
This idea came from a film maker last year. He wanted to work with the library & the only money we had was from a grant from the Allstate Foundation. It was a large project where over a dozen teens worked on a PSA that lasted 5 minutes. We took that as a learning experience.
This year we found another local film maker named Mike LaVoie. I contacted the White Plains High School SADD chapter to see if they would like to work on the project. We had a smaller group…I think there were about 7 teens altogether. Mike put togethera no-budget script and explained it to the teens. I (Teen Librarian Erik Carlson) worked on locations, the library parking garage, a co-workers home & a local cemetery. Mike showed them some movie magic to make the car to appear to be moving, using fake smoke, lighting tricks. I came up with the eye drops for tears & one of the teens was able to talk a local medical supply store to loan us a wheelchair for the afternoon (this was a last minute thing).
I decided to be a librarian in late 2006 at the urging of my mother in law Jill. She had been a librarian for many years and spoke of her work very passionately. With a simple poke and a simple “you know, you’d be good at this library thing“, I was off to attend Clarion University of Pennsylvania in January 2007.
When I was a kid visited the Northland Public Library in Pittsburgh, PA on a weekly basis. I remembered two things about my time there: they had rabbits in the children’s area and they had the best selection of books on whales in the whole wide world. Oh yeah, and I thought it was a super fun and magical place. To me, that’s what libraries needed to be.
My time in library school was good but I always fell out of place. I wanted to have fun! I wanted the library to be this amazing place full of wonder, joy, exploration, and full of heart! Instead, I found myself writing out cataloging records by hand or presenting papers on teen literature. I got something out of that but…there was another side.
Since those days that’s been my focus with being a teen librarian. In order to succeed and give the community what they want, I realized that connection had to come first. All of those other things: collection development, cataloging records, and all of the other stuff I learned in library school were very important and had their place but first and foremost….IT’S ABOUT PEOPLE. I feel like it has worked out pretty well for me and the communities that I’ve served.
This taught me something else that was somewhat unexpected: there is so much value in connecting with your professional community. Through library blogs, Twitter, and other social networks, I have met a number of people that not only doInowcallmyfriendsbutalso who have given me so much professional advice and aided in my growth as a librarian and as a person.
All because of a blog that was started ten years ago. I don’t know if Michael thought about these kinds of things when he started Tame The Web, but they happened. And I thank him for that. What may have seemed like a ripple at the time has now created a very positive and helpful tidal wave.
Thursday nights can be slow at my library. The teens have all gone home for the day, and the only ones that remain are the quiet few who are tearing through their homework or have their eyes focused on their internet browser. Tonight at my library, the scene was the same but before me was a pretty huge question:
My little brother locked me out of my iPod. He’s five years old and he won’t tell me how to unlock it. How can I start again? Do I need to buy a new iPod?
The teen was pretty bummed that he couldn’t access his music. I’ve seen him here in my library before…he’s always got his headphones on and he’s always got a smile on his face. You can tell that this kid loves music. Tonight, I didn’t see that kid. I saw someone who was really bummed out. He presented his iPod to me.
That’s where we were to start. With a quick Google search, I showed him how to find help on Apple’s website: http://support.apple.com/kb/HT1212. He tells me that he didn’t know that there were such helpful things on the internet.
Our next step was restoring the iPod. I told him that everything was going to be deleted, and he understood. He said that all of his music was on his computer (more on that to come)
After about ten minutes of waiting and watching the iPod slowly restore itself, the teen’s frown turned into a smile. He was the same kid that I remember seeing every other day in the library. When Welcome to Your New iPod flashed on the screen. He threw his hands up in the air. “YES! FINALLY! THANK YOU!”
Next up, we searched for his music. He had never used iTunes before, so all of his music files were buried in a Real Player folder somewhere on his hard drive. He helped me locate the folder and I showed him how to drag and drop into iTunes. He smiled again when his music library showed up. My final step was telling him about syncing his device. I told him to use iTunes to manage his music and to always keep iTunes synced to his iPod. His music library automatically refilled itself and when it was done, he disconnected his iPod from the computer, plugged in his headphones, gave me a fist bump, and walked away jamming out to his music.
Thursday nights can be slow at my library, but they can also be some of the best times I’ve ever spent in a library.
I’m very honored to be part of this years President’s Program Planning Task Force for YALSA. As part of this program, we’re announcing this years Excellence in Library Services to Young Adults program which you can find out about below. If you’re a teen program who’s doing awesome things, I highly suggest you think about being part of this program. There’s a lot of great teen programs out there right now being put on by hard working librarians and this is your chance to share them with everyone!
YALSA will select up to twenty-five innovative teen programs from all types of libraries to feature at the 2013 ALA Annual Conference and to include in a sixth edition of Excellence in Library Service to Young Adults. Successful applications will focus on programs that address new teen needs or interests, or that address ongoing teen needs or interests in an innovative or unique way. The top five programs will receive cash awards of $1000 each. Up to twenty “best of the rest” programs will receive cash awards of $250. Each award will be presented to the applicant’s institution for use with future teen programs and/or for the applicant’s travel to the 2013 conference to participate in the YALSA President’s Program.
The program described in the application must be a library-sponsored event, inside or outside the library, which appeals to a group rather than an individual. A program can be informational, recreational, educational, or all three.
The program described must have taken place in 2012 or be ongoing.
The program must be targeted at teens within the 12 – 18 age range.
All personal members of YALSA whose membership is current as of 12/17/12 are eligible to submit an application.
Only one application per YALSA member may be submitted.
Criteria Each application will be judged on the basis of the:
Degree to which the program meets the needs of the teens in the community. (20 points)
Originality of the program (creative, innovative, unique). (30 points)
Degree to which the program reflects the ideals identified in YALSA’s national guidelines and competencies (at www.ala.org/yalsa/guidelines). (20 points)
Overall quality of the program (well planned, promoted, organized, implemented, and evaluated). (20 points)
Clarity of the application (10 points)
Instructions 1. The application must include a statement of support from the director of the public library, school principal, or the building-level administrator which is emailed to email@example.com.
2. Entries must be models of clarity and completeness.
3. The application must be submitted electronically via the online form at http://ow.ly/eKh40.
4. All online forms and statements of support must be received no later than midnight (eastern) Dec. 17, 2012.
5. Incomplete applications will not be considered.
Announcement The libraries selected with exemplary programs will be announced via press release the week of Feb. 4, 2013.
All of the selected programs will be invited to participate in YALSA’s President’s Program: Innovations in Teen Programming at the 2013 ALA Annual Conference. Prize money may be used to support travel and conference expenses.
All of the selected exemplary programs/services will be included in YALSA’s Excellence in Library Services to Young Adults, 6th edition, to be published in the fall of 2013.
Libraries receiving the cash awards will be recognized via press release and on the YALSA web site. A list of winning applicants will be included in the forthcoming book.
For questions contact: Letitia Smith, YALSA Membership Marketing Specialist, at firstname.lastname@example.org or 1.800.545.2433 x4390
People, Libraries & Technology – A Weblog by Michael Stephens