Why are we doing this? We’ve got a lot of wall space on The 2nd Floor and more importantly it starts conversations among our library guests and our staff. When our staff shares an example of a library service that we offer of something that interests us personally we open up the library to some great conversations. In those conversations, we make connections with our community. These connections make our place in the community stronger.
Oops! I broke the 3D printer! And you know what? It’s OK.
One night on The 2nd Floor of the Chattanooga Public Library I attempted to make 3 Stretchlet bracelets on our 3D printer at one time. We’re taking our 3D printer to the local children’s museum later this month and wanted to built up our arsenal of 3D printed giveaways. My idea was to attempt to speed up that process and boy oh boy did it not work.
I came back to see the mess you see below. Something went wrong and our whole extruder was covered in plastic. I attempted to chip bits of the plastic but I had no luck. I called on James and Geoff from The 4th Floor to assess the damage. They took our 3D printer away, let us borrow one of theirs (thank you oh so much), and came back down 15 minutes later with the diagnosis: the electronics were a-ok, but they had to cut out some bits with a hacksaw. They contacted MakerBot support and the final verdict was in…
Thanks for contacting MakerBot Support! The part that are you are inquiring about can definately be purchased by contacting MakerBot Support at 347.334.6800 Option 2, MOnday through Friday 9am-6pm (EST).
The name of the part is called Extruder Carriage and the cost of the part is $12.
Phew. The 3D printer will be good to go in a week or so, and the damage wasn’t too bad. What did I learn besides the obvious “don’t make too many stretchlet bracelets at one time”? Well, it helped me see that even if I make a mistake with this 3D printer thing that it’s all going to be ok. It’s just a machine that can be fixed. It’s not the end of the world.
Now I have this awesome pile of plastic and bits of a 3D printer lying around that everyone on the 2nd Floor can show to tweens and teens and say “see, we messed up and that’s OK because we learned something.”
J: Yah, just a test. We put it online because that’s the whole point of the on air hangout…to record a conversation and share it online. Plus, it was kind of neat to watch how we worked through any trouble we had.
J: Yes. What we’re doing on the 2nd Floor of the Chattanooga Public Library (our space dedicated to ages 0-18) lines up really well with what the 4th Floor is going for. We want to try neat things and see if they stick. We’re happy to show our successes, failures, and the road we took to get there.
W: Can you share any other ways you’re putting your tests and trials out there?
W: But isn’t that embarrassing putting all the errors and mistakes out there for the public to see?
J: Not at all. Part of the fun is trying out new things and seeing how the community reacts. If they don’t respond to something we do on the 2nd Floor, all that says to me is “keep on thinking, keep on trying.” It’s actually pretty exciting.
W: That’s very cool. I think it’s good for us to remember that while we might be good at librarianship, and a few others things, there are people in our community who use our libraries who are much better at certain things, and their input and observations on our library processes and trials can help build better services.
So I see you’re doing a summer coding camp at Chattanooga – what is that teaching the teens about keeping your mistakes open and public? Software development is a wonderful example of how something (like computer code) can get better and better the more it’s distributed and developed by many people.
J: When I was a teen, I used to think that adults never made mistakes. They were the ones in power and they never messed anything up. Boy, I was wrong. That way of thinking had a big impact on me as I grew into adulthood. I put a lot of pressure on myself to be that “perfect adult” but what I was doing was something that I could not keep up with. No one is perfect. We all make mistakes and you know what? We grow from those mistakes.
I think making these mistakes and keeping them public is a great thing. It shows that we’re all human and that we’re all learning and growing.
W: We’re messing around with a 3D printer here, and one of my first pieces was dodgy so we finished the print before it was complete. I was going to throw it out but Neal my co-worker stopped me and pointed out that the print actually showed the insides and structure of a 3D print. Turns out, it’s a piece that other staff look at and are intrigued by the most!
J: That’s so rad to hear! When we create something, of course we want it to be perfect. But our colleagues and friends will see things a different way. Your idea of something that is junk may be someone else’s idea of gold.
A few weeks ago when you visited Chattanooga, you talked about how Australia is planning and implementing a country wide fiber optic system. With a project that big, there’s gotta be some mistakes that are made along the way. How has your country been managing this project and any mistakes that are made? I can imagine that if there are any bumps along the way there may be a huge public reaction.
W: Such a big, expensive project comes with a lot of scrutiny, and every mistake or misjudgment can easily get blown out of proportion by the project’s critics. One thing that this and other technology related projects has taught me is the economic concept of ‘opportunity cost’. Some of the criticisms leveled at Australia’s National Broadband Network include the idea that we should wait until the relevant technology gets cheaper, more reliable, etc. The opportunity cost is that while we’re waiting for that time, we miss out on the benefits that implementing that technology now could bring.
I think this thinking helps to round out the idea of ‘making mistakes’ in our daily work. By not making mistakes, by not taking responsible risks, by waiting until someone else makes it perfect before can adopt it, we miss an opportunity to benefit from any success of the project now.
Warren Cheetham is the Coordinator of Information and Digital Services at CityLibraries Townsville. He has worked in public libraries for twenty-one years, and his professional interests include the application of technology to public libraries, and how to best deliver information services, reader engagement, corporate research services and training to library staff and customers in an online environment.
PARTNERS Since the program happened on The 2nd Floor of the Chattanooga Public Library it would be easy for everyone to think that this all happened at the library and it was all the library and that was that. But that’s not the case and I’d like to take this moment to tell you about our partners. Without the support of Engage 3D, AIGA Chattanooga, and the Benwood Foundation, DEV DEV would not have happened. Their support (educational, funding, brainpower, design, etc) and dedication to the program and the community of Chattanooga is one of the key ingredients as to why this beta test run of this program was as successful as it was.
It really takes everyone in the community getting together to make amazing things happen.
SUPPORT Without the support of EVERYONE at the Chattanooga Public Library, DEV DEV would not have worked. Every day, the circulation staff would wait on the teens that came into the library at 9am, making them their white hot chocolates and letting them in the doors before the rest of the public could get in. The rest of the staff smiled and welcomed the teens every day. They knew how big this was for the teens attending DEV DEV and they made sure they had the times of their lives.
The parents brought it all together. Not only did they drive the teens back and forth from the library, but on the last day of the program they came out to show their love and support. It is in moments like this where you can just see teens gaining so much love and respect for their families. Awesome.
TEENS DEV DEV would not have happened were it not for the amazing talent and dedication of the teens involved in the program. For four weeks, you gave your attention and hard work to learning how to build websites, make robots dance, and program video games. You blew all of our minds. For me personally, as I get older, I am happy to know that the world is in such good hands. To borrow from southern lingo….Ya’ll are gonna do some amazing things.
SO WHAT’S NEXT? DEV DEV was not meant to be a one shot program but instead an ongoing series, a library/community brand if you would like to call it that. As with any program of this size and scope, some time is needed to rest, reflect, and accurately plan the next steps. We’ll be doing that over the next few weeks at the Chattanooga Public Library. I already had a great discussion today with Engage 3D Education Director James McNutt about online learning communities. He is a brilliant dude and I can’t wait to see his ideas in motion.