Advocacy Social Media Are You being Served? by Michael Stephens|Published April 21, 2005 And guess what? Your library sounds the same way if you tell patrons (of any age) that they can’t IM from your library because that’s not a valid use of your public computers. You’re basically telling people that their choice of communication channel isn’t allowed and that they should go elsewhere because you won’t be serving them today. ROCK ON!
