I am loving this!
A respondent says:
“Kudos to linking to the Instant Messaging deifition in the Wikipedia from the Library’s website. It’s nice to know that UNLV’s librarians are up-to-date on things such as the Wikipedia. The idea of Instant Messaging for help sounds wonderful. If it isn’t a nuisance and is setup that a librarian at the help desk runs AIM in the background as she/he helps in-person patrons and then additionally helps online patrons, this could become a successful way to reach and help students.”
Read all about it…http://blog.uwinnipeg.ca/schwagbag/archives/2005/04/imers_not_digit_1.html