Better Library Services for More People

Michael Casey and I weigh in on the ongoing discussions of Library 2.0 and call for the next wave: stepping stones to best practice and more.

The next few steps, after all this discussion—and after the dust has settled from some virtual sparring—should manifest in the form of “stepping-stones”: let’s move from discussion only to developing and implementing best practices for Web 2.0 tools, to “How-we-did-it-and-did-it-good” case studies, and to empirically based discussions about our “We-tried-it-and-it-failed” lessons. And let’s keep looking for the best ways to serve our users, wherever they are.