Via the Social Customer Manifesto comes this post announcing the release of a report: “Social Networking For Businesses And Associations”
“The connections enabled by social networks are the glue that put the humanity back into business to solve the trust problem. In other words, the organizations that will win are the ones that most easily enable individuals to build relationships and communities with people they trust.”
Libraries can win at this game too! Read the report (and balance ouit the fact they are also advertising their social networking project) and check out the “Ten Ways Businesses, Assosciations and Organizations Can use Social Netowrking” list. Maybe use it as a discussion starter at your next staff meeting.