From Information Tasks: Toward A User-Centered Approach to Information Systems:
“Technological change can produce substantial culture shocks for groups such as occupations. The change is, however, slow to be recognized and accepted in professional groups and similar occupations. Occupational groups tend to be conservative, protecting their previous way of doing things by legal and contractual provisions, yet surrounded by the change that will make their occupation obsolete. Transition, when it occurs, can be revolutionary: an entire occupational group will give up its existence and another will be formed.”
Discuss.