Employee Learning Week 2007 Originally uploaded by Russ and Lori Find out more here: http://www.librarytrainer.com/index.php/2007/11/20/become-a-champion-of-learning-employee-learning-week-2007/
Daily Archives: November 20, 2007
2 posts
http://librarygarden.blogspot.com/2007/11/convenience.html This is golden: In the good old days (prior to 1994) many of our customers had to come to us. We were the only game in town. But I’m afraid that our prior near-monopoly on information services made some of us a bit too comfortable. We were able to get away with clunky systems, restrictive policies, and unfriendly staff. Customers didn’t have much of a choice. Well, those days are gone, and they’re not coming back. That doesn’t mean libraries don’t have a lot to offer, but it does mean we have to be much more aware of the […]