Jan: Hi Michael, I’ve read your beautiful and very inspiring series about the Transparent Library with Michael Casey in Library Journal. In the series’ first article you wrote: “What prevents a library from being transparent? Barriers. Roadblocks. Inability to change. The culture of perfect. The transparent library contains three key elements: open communication, adapting to change, and scanning the horizon. We’ll explore these ideas and offer solutions for those struggling with new models of service, technology, and a decidedly opaque climate. The web has changed the old landscape of top-down decisions.” “As the web becomes the greatest word-of-mouth amplifier in history, consumers […]
Daily Archives: November 10, 2009
1 post