See you at Oak Park Public Library Staff Day!


I have one more local speaking engagement before Holiday Break – and it’s going to be fun! Next Friday, I’ll be joining my Dominican colleagues Dr. Karen Brown and Dr. Kate Marek for a staff institute with the staff of the Oak Park Public Library. We’ve designed an interactive 4+ hour workshop around transforming library service, emerging trends and dealing with change/transition. I am especially excited to see my colleagues present their “Drop Your Tools” material. If you’re an OPPL staff member and you read TTW, please say HI.

And a shout out to the good folks at OPPL for their wonderful Twitter presence. They do a bang up job of customer outreach and interaction. The tone, focus of their tweets and understanding of Twitter is spot on. Take a look: