New Slide: Techno-banality

New Slide: Techno-banality, originally uploaded by mstephens7.

From my VAPLD talk:

We do not need to dumb down our services or our technology! I’ve heard Stephen Abram say this many times: “No dumb computers!” The same can be said for any technology or technology-based service we offer in libraries. Fully loaded. Fully equipped.

A full service experience is what can separate us from other providers of information and “third place” locales.