Fast, Open, and Transparent: Developing the Smithsonian’s Web and New Media Strategy

A flurry of work today getting ready for classes! Don’t miss this from the Smithsonian’s Michael Edson:

Michael Edson: Fast, Open, and Transparent: Developing the Smithsonian’s Web and New Media Strategy

View more documents from Michael Edson.
This is a most useful document for designing our own Web and new media strategies for libraries and other institutions. Careful articulation of “pain points” followed by an ongoing, transparent strategic plan seems to me to be a formula for success – especially with layers of administration.