Daily Archives: November 29, 2010

1 post

From Reactive to Proactive Reference Service

Warren Cheetham ponders the demise of AskNow in Australia and offers some insights into his view of the future of reference: I wonder if this is a good opportunity for the AskNow partners and participants to consider the idea of a proactive online reference service for Australians, that takes into account the changes in online behaviour and information seeking that has led to the decline in use of AskNow. In brief, online services like Facebook and Twitter, and specific answer services like Yahoo Answers are filled with people asking their friends, families and followers all sorts of questions. Some of […]