Administrators face two conundrums with Web 2.0 tools. David Weinberger called the first a “conundrum of control” in his book Everything is Miscellaneous. This conundrum states that organizational leaders have an important interest in ensuring that 2.0 tools are used to further the organization’s mission. However, the more controls that they put in place (such as approval processes for blog posts) the less useful the 2.0 tools become. The second conundrum is what I call a conundrum of adaptibility. This conundrum states that organizations with looser controls allow for more experimentation by individuals as they work to solve problems. However, organizations […]
Daily Archives: March 11, 2011
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