Have you ever found yourself inside the library echo chamber? I think we all have. You’ve got something great to share or say about libraries and you put it out there…and it’s only talked about by librarians and libraries. Some great presentations and pieces have been written about the echo chamber (some of my faves are from Ned Potter, Sally Pewhairangi, and Steven V. Kaszynski). These have got me thinking…how can we avoid the echo chamber? My thought is this…expand the conversation and try, try, try your best to include those outside of the library world. But how can we […]
Categories Social Media
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My new column is available at LJ’s site: http://lj.libraryjournal.com/2012/06/opinion/michael-stephens/our-common-purpose-office-hours/ “Get a blog, launch texting, create a Facebook page” has been the rallying cry—from me, too—for some time, but the reasons for doing these things should be clear. They’re an extension of what we have always done, the foundational purpose of libraries. Service. Access. Context. Many LIS programs include “how-to” technology classes. These are useful for providing the skills new grads need to be marketable. Along with those skill-based courses, however, we must give students opportunities to learn how to engage actively with people, facilitate people’s interests and conversation, and promote […]
TADL is my home library here in northern Michigan. 🙂
I’ve been thinking a lot about public libraries/organizations and social media lately, especially on the differences between Twitter and Facebook. I wanted to jot down some notes about what I think works and what doesn’t, & figured I’d share them publicly so that folks can do anything from heartily disagreeing with them in the comments to potentially benefiting from them. I’ve had a personal Twitter account and followed libraries with it since fall of 2007, but have only recently started tweeting for a library system (about a month now). I still have a lot to learn, but I’ve also learned […]
I have read quite a bit lately about the concept of social curation and sites such as Pinterest, a “virtual pinboard” for organizing and sharing images. ”Curation” is very much the nom en vogue these days for a number of disparate activities, and I imagine many librarians roll their eyes when they see this term used to describe RSS news aggregators, search filters and even brand strategy. Nevertheless, the rise of Pinterest has been nothing short of meteoric, and even Syracuse University’s iSchool is getting into the act, so I decided to try out the site and see for myself just how “curative” it really is. The first […]
Making researchers famous with social media View more documents from Mal Booth Mal writes: These are the slides and notes for a workshop we are running for academic researchers on using social media to raise their profiles as part of our UTS Research Week 2012 program.
I got these two direct messages via Twitter recently from two libraries who were acknowledging that I started following them. They followed me back and then sent these messages. To me, these simple DM’s really warmed my heart and reinforced the idea that customer service is one of the most important things that we can focus on in libraries today. It also acts as a great way to open up the conversation with our patrons. This is something I highly recommend that libraries practice when using Twitter. It really can make our patrons feel welcome. -Post by Justin Hoenke,Tame the […]
Also: Send all tweets with a SMiLE! -Post by Justin Hoenke,Tame the Web Contributor