I just finished Carson Block’s article, If Books Are Our Brand, in Public Libraries magazine. It’s yet another look at the changing world of libraries and how e-books have shaken things up. Block says, “I would love our brand to be ‘access to the resources and tools in an ever-changing world.’ That means access to e-everything, including the tools and training needed for content creation, and in physical spaces. Places to gather and discuss ideas. Places to learn, and places to teach.” I agree with Block when he says we need places to gather, learn, and teach. But, Block’s statement […]
Tags Carrie Straka
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Yesterday, a patron came to me for help with finding a book. She said she thought it was checked in, but she wasn’t sure. I looked it up, found it was checked in, so we went to the shelf and got the book. On our walk through the stacks, she said to me that libraries are intimidating. I simply reassured her, and said that they’re really not. WHAT?!?! That was the wrong response. I should have asked her “How can we make the library less intimidating?” I could have gained a lot of insight had I just thought to ask […]
Recently, ALA retweeted a tweet that originally came from @FSG_Books. It was a library haiku that read: A library card / is a 100% off / coupon for great books. This is a misconception throughout libraries everywhere. A library card isn’t a 100% off coupon. A library card is a tool that allows users to take advantage of the services and materials that have already been purchased for them. People who use the library and borrow those books have already paid for them. They’re not free books when the people borrowing them have already paid for them. Many users believe […]
Last week, a patron came to me needing help with her resume. She’s looking for a job, and she’s desperate. She didn’t want just books on how to write a resume, she wanted someone to sit down with her and help her write it. I’m not good at writing resumes, so I didn’t offer my services and hinder her job search. I recommended another local public library because I’d heard that they had a resume service and I thought they might be able to help her. I was wrong. She came back to me and told me that the librarians […]