Kay wrote a paper for LIS768 on the Cluetrain ten years later. She graciously allowed me to post an edit here. Thanks Kay! Michael Today’s economic situation would seemingly make libraries indispensible. Yet with budget cuts, many libraries are threatened with cut backs and closings. The natural reaction, based on fear, would be to go into preservation mode. Instead, libraries need to be moving into innovation mode, viewing this time as a chance to move ahead and connect with the public that hasn’t been using them. The disenfranchised public wants to know how the library will be relevant to them […]
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