Tags Library Journal

138 posts

The Open Door Director

By Michael Casey & Michael Stephens The job of library director is difficult and often underappreciated. These days, library directors are more like university presidents, needing to build support in the community, raise money, and make a name for themselves and their library. Obviously, this varies by the size of the community, but all library directors need to garner sufficient political and community capital to get budgets approved and expansions funded and to keep door counts high. It’s no longer enough for the library director simply to keep the place running. Today’s director is politician and lobbyist, fundraiser and spokesperson, […]

Living Out Loud

By Michael Casey & Michael Stephens You’re “out there” whether you want to be or not. In the March 2007 Wired cover article, “The Naked CEO,” Clive Thompson illustrates that corporate blunders, missteps, and outright lies are exposed every day. One of our favorite examples is Diebold insisting that its voting machines are safe and secure while YouTube hosts a video of how to crack its security. It’s similar to a child standing in front of you and saying he has not eaten a candy bar when you can see chocolate all over his face. We can understand lies from […]

Turning “No” into “Yes”

By Michael Casey & Michael Stephens Often times, it’s born at the desk. Staff members think of a new idea, and they want to share it with the decision-makers. They put together a presentation or proposal at the suggestion of their immediate supervisor and take it up to administration. But they receive a cold reception. Not only are they told, “No,” but they were “talked to” by the department head: “How could anyone think such an idea would work? Didn’t they realize that their idea had been tried five years earlier?” Other times it’s born at a rousing conference or […]

Introducing the Michaels

By Michael Casey & Michael Stephens What prevents a library from being transparent? Barriers. Roadblocks. Inability to change. The culture of perfect. The transparent library contains three key elements: open communication, adapting to change, and scanning the horizon. We’ll explore these ideas and offer solutions for those struggling with new models of service, technology, and a decidedly opaque climate. The web has changed the old landscape of top-down decisions. “As the web becomes the greatest word-of-mouth amplifier in history, consumers learn to trust peers more and companies less,” said Chris Anderson, author of The Long Tail. “And as the same […]

Technoplans vs. technolust

A well-thought-out technology plan can help libraries stay on course We may know that technology is not an end in itself but a tool to help us meet our libraries’ service goals, but that’s easy to forget. After all, technology often sucks up huge amounts of attention, money, and staff resources. Our users, also technology consumers, have evolving expectations of what the library should provide. Yet new technologies can be disruptive to both staff and public. Added to all this, some of us remain technophobes while others are consumed by technolust – an irrational love for new technology combined with […]