Allow me to point you to an amazing presentation by Brian Kelly, UK Web Focus, entitled “IT Services: Help Or Hindrance?” at http://www.ukoln.ac.uk/web-focus/events/conferences/ucisa-2006/
I laughed out loud at the wonderful Little Britain”reference — and realized it makes so much sense:
The computer says No — not any more folks, a neither does Web 2.0
IT says No — I’ve heard that song before. Take a look at Brian’s PPT and watch for the pointers to how IT may want to shift to a “2.0″ perspective. Libray IT 2.0 doesn’t say no….
Thanks Brian for some welcome insight this morning…