http://www.educause.edu/ir/library/pdf/ERM0523.pdf
Lippincott notes:
Libraries could use part of their home page to highcell phones, send simple text-message queries to library catalogs or databases, or check library hours via text messaging. Such services might be particularly valuable for students who live off campus. How will we conceive and design these new services?
Net Gen Info Services include:
Use students on teams that design new services and environments
Integrate services into course management systems
Explore services for mobile devices
Represent services and instruction visually and in multimedia modes
Focus on partnership models
Emphasize how to evaluate information resources
Emphasize information policy issues
Lippincott’s piece is aimed at academic settings but guess what? These same insights and service directions fit for public libraries and school media centers too. Is your information policy up to date for new methods of delivery and inquiry, Public Librarian? Does your School Media Center offer collaborative blogging for various research assignments, School Librarian?
Download this one and give it a read.