Strictly Forbidden

Strictly Forbidden

Brian Kelly writes: As someone who used to work in a number of IT Service departments I’m aware of potential security implications. But the tone of this notice strikes me as inappropriate.

And it also seems to be out of sync with the trend towards more user-focussed IT Service departments, articulated in the introduction to the UCISA IT Support Staff Symposium 2007 given by David Harrison, UCISA chair who argued that IT Services departments need to stop saying that they are user-focussed and actually mean it.

Brian mentions the work of Michael Nowlan, Director of Information Systems Services at Trinity College Dublin, and sums up:

In an email Michael recently summarised what being user-focussed means to the IT services department at Trinity College Dublin:

Yes before No
Allow before disallow
Open rather than closed
Connect to the network on a device-agnostic basis

I think this is a great summary of what “IT Services 2.0? should be about. And personally I think it should be strictly forbidden to put up notices containing the words “strictly forbidden” on campuses